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SEIGMA Overview Dr. Mark Melnik, Co-Principal Investigator Social and Economic Impacts of Gambling in Massachusetts (SEIGMA) study May 10, 2017 1 Measuring the Social & Economic Impacts of Gambling in Massachusetts Mark Melnik


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SLIDE 1

SEIGMA Overview

  • Dr. Mark Melnik, Co-Principal Investigator

Social and Economic Impacts of Gambling in Massachusetts (SEIGMA) study May 10, 2017

1

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SLIDE 2

Measuring the Social & Economic Impacts of Gambling in Massachusetts

Mark Melnik Co-Principal Investigator May 10, 2017

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SLIDE 3

SEIGMA Overview

Unique Aspects of the MA Law

  • Regulators required to give equal importance to

–establishing a viable casino industry –minimizing and mitigating negative impacts

  • Host communities given a strong voice
  • Problem gambling issue framed explicitly through

a public health lens

  • Funds to conduct research and provide services to

problem gamblers and their families ensured

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SLIDE 4

SEIGMA Overview

Expanded Gaming Act Research Requirements

  • 2011 Expanded Gaming Act is unique in enshrining the role of

research to enhance responsible gambling & minimize problem gambling in MA

  • Establishes an “annual research agenda” to examine the social

and economic effects of casino gambling in MA & in making annual scientifically-based recommendations to the Legislature

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SLIDE 5

SEIGMA Overview

Annual Research Agenda

  • Three essential elements

– Understand the social & economic impacts of expanded gambling – Baseline study of problem gambling and existing prevention & treatment programs – Facilitate independent studies to obtain scientific information relevant to enhancing responsible gambling and minimizing harmful effects

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SLIDE 6

SEIGMA Study Design

Secondary Data Collection & Analysis Treatment & Prevention Population Surveys Targeted Surveys Gambling Venue & Gov’t Data Gaming Employee Survey Patron & License Plate Survey Key Informant Interviews Focus Groups Prior to 2013

Baseline

2013 2014 2015

Operational: Construction

2016 2017 2018

Operational: Post-Opening

2019 2020

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SLIDE 7

For more information, visit:

www.umass.edu/seigma

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SLIDE 8

New Employee Survey Analysis: First Two Years of Data Collection

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SLIDE 9

Purpose of Survey

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  • Provide a baseline understanding of the casino

labor force

– Where do they come from? – Employment status before being hired – Job training

  • Data to inform turnover analysis
  • Information about net new MA job creation
  • Workforce analysis of labor supply constraints
  • Insight into attitudes and work history of new

casino employees

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SLIDE 10

Who Are “New Employees”?

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Captured in the Survey

  • Newly hired

gaming and non- gaming employees

  • Employees who

already worked for Plainridge Park

  • Employees of food

court vendors Not Captured in the Survey

  • Construction

workers

  • Penn National

employees who temporarily helped during re-

  • pening
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SLIDE 11

Who Are “New Employees”?

11

Captured in the Survey

  • Newly hired

gaming and non- gaming employees

  • Employees who

already worked for Plainridge Park

  • Employees of food

court vendors Not Captured in the Survey

  • Construction

workers

  • Penn National

employees who temporarily helped during re-

  • pening
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SLIDE 12

The Gaming Licensing Process

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Fill out Application to MGC Fingerprinting Background Checks Conditional Offer of Employment

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SLIDE 13

Key Data Collected in the Survey

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  • Employment status

prior to hire

  • Current or new

employee

  • Reasons for seeking

the job

  • Moved to take the

position

  • Training received
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SLIDE 14

Linkages to Other Employee Data

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Unique anonymous person- identifier

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SLIDE 15

Linkages to Other Employee Data

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Unique anonymous person- identifier Survey Data

  • Previous

employment status

  • Reasons for seeking

job

  • Moved to take

position

  • Training
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SLIDE 16

Linkages to Other Employee Data

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Unique anonymous person- identifier Application Data (MGC)

  • Gender & age
  • Citizenship status
  • Military status
  • Educational data
  • Residence data
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SLIDE 17

Linkages to Other Employee Data

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Unique anonymous person- identifier Operator Data (PPC)

  • Casino jobs by title or

function

  • Current zip codes
  • Annual casino

salary/wages

  • FT/PT status
  • Hire/termination date
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SLIDE 18

Linkages to Other Employee Data

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Analysis of Casino Workforce in MA

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SLIDE 19

Survey Highlights

  • Surveyed over 1,000 new employees of Plainridge Park

Casino

  • Most new hires did not transfer from Penn National

Gaming locations.

  • Approximately half of all new hires were working part-

time or unemployed at the time of the hire.

  • Most new employees sought casino employment to

advance career and improve pay.

  • Most workers did not receive pre-employment training.
  • We identified enhancement to the survey to use in

future data collection.

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SLIDE 20

Survey Results from First Two Years of Data Collection

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SLIDE 21

Frequency of Hiring

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50 100 150 200 250 300

Number of Responses

March 2015-March 2017

N=1,056

Opening of Plainridge Park Casino June 2015

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SLIDE 22

Work Status Prior to Hire

Number of respondents who were previously

– Employed full-time: 522

22 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

Full-time Job 49.9% Part-time Job 363 34.7% Unemployed 162 15.5%

N=1,047

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SLIDE 23

Work Status Prior to Hire

Number of respondents who were previously

– Employed part-time: 363

23 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

Full-time Job 522 49.9% Part-time Job 34.7% Unemployed 162 15.5%

N=1,047

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SLIDE 24

Work Status Prior to Hire

Number of respondents who were previously

– Unemployed: 162

24 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

Full-time Job 522 49.9% Part-time Job 363 34.7% Unemployed 15.5%

N=1,047

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SLIDE 25

Work Status Prior to Hire: Profile of Previously Unemployed

25 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

Respondents Who Were Previously Unemployed Has Previous Experience Received Training Moved to Take Position

Response Count Response Percentage Response Count Response Percentage Response Count Response Percentage

Yes 15 9.3% 27 16.8% 9 5.6% No 147 90.7% 134 83.2% 153 94.4% Total Answered Questions 162 100.0% 161 100.0% 162 100.0%

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Reasons for Seeking Employment

26 Note: Respondents were allowed to select more than one reason for seeking employment so response totals for this question will exceed the total number of survey respondents.

553 52.8% 499 47.7% 459 43.8% 362 34.6% 305 29.1% 275, 26.3% 236 22.5% 189 18.1% 94 9.0% 100 200 300 400 500 600

Number of Responses

N=1,047

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SLIDE 27

Reasons for Seeking Employment

27 Note: Respondents were allowed to select more than one reason for seeking employment so response totals for this question will exceed the total number of survey respondents. The reasons have been ranked by the frequency of response counts and that rank is in parentheses.

Reasons for Seeking Employment at Plainridge Park Casino Response Count

Full-time Job Part-time Job Unemployed Total Excitement for working at a casino 264 (50.6%) 203 (55.9%) 86 (53.1%) 553 Career advancement 277 (53.1%) 160 (44.1%) 62 (38.3%) 499 Improved pay 228 (43.7%) 188 (51.8%) 43 (26.5%) 459 Improved benefits 195 (37.4%) 118 (32.5%) 49 (30.2%) 362 Job closer to home 150 (28.7%) 96 (26.4%) 59 (36.4%) 305 Flexible hours 110 (21.1%) 130 (35.8%) 35 (21.6%) 275 Unemployed, needed work 81 (15.5%) 35 (9.6%) 120 (74.1%) 236 Formerly part-time/underemployed 39 (7.5%) 136 (37.5%) 14 (8.6%) 189 Other 58 (11.1%) 29 (8.0%) 7 (4.3%) 94 Total Respondents 522 (100.0%) 363 (100.0%) 162 (100.0%) 1,047

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SLIDE 28

Reasons for Seeking Employment

28 Note: Respondents were allowed to select more than one reason for seeking employment so response totals for this question will exceed the total number of survey respondents. The reasons have been ranked by the frequency of response counts and that rank is in parentheses.

Reasons for Seeking Employment at Plainridge Park Casino Response Count

Full-time Job Part-time Job Unemployed Total Excitement for working at a casino 264 (50.6%)

203 (55.9%) 86 (53.1%) 553

Career advancement 277 (53.1%)

160 (44.1%) 62 (38.3%) 499

Improved pay 228 (43.7%)

188 (51.8%) 43 (26.5%) 459

Improved benefits 195 (37.4%)

118 (32.5%) 49 (30.2%) 362

Job closer to home 150 (28.7%)

96 (26.4%) 59 (36.4%) 305

Flexible hours 110 (21.1%)

130 (35.8%) 35 (21.6%) 275

Unemployed, needed work 81 (15.5%)

35 (9.6%) 120 (74.1%) 236

Formerly part-time/underemployed 39 (7.5%)

136 (37.5%) 14 (8.6%) 189

Other 58 (11.1%)

29 (8.0%) 7 (4.3%) 94

Total Respondents 522 (100.0%)

363 (100.0%) 162 (100.0%) 1,047

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SLIDE 29

Reasons for Seeking Employment

29 Note: Respondents were allowed to select more than one reason for seeking employment so response totals for this question will exceed the total number of survey respondents. The reasons have been ranked by the frequency of response counts and that rank is in parentheses.

Reasons for Seeking Employment at Plainridge Park Casino Response Count

Full-time Job Part-time Job Unemployed Total Excitement for working at a casino

264 (50.6%)

203 (55.9%)

86 (53.1%) 553

Career advancement

277 (53.1%)

160 (44.1%)

62 (38.3%) 499

Improved pay

228 (43.7%)

188 (51.8%)

43 (26.5%) 459

Improved benefits

195 (37.4%)

118 (32.5%)

49 (30.2%) 362

Job closer to home

150 (28.7%)

96 (26.4%)

59 (36.4%) 305

Flexible hours

110 (21.1%)

130 (35.8%)

35 (21.6%) 275

Unemployed, needed work

81 (15.5%)

35 (9.6%)

120 (74.1%) 236

Formerly part-time/underemployed

39 (7.5%)

136 (37.5%)

14 (8.6%) 189

Other

58 (11.1%)

29 (8.0%)

7 (4.3%) 94

Total Respondents

522 (100.0%)

363 (100.0%)

162 (100.0%) 1,047

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SLIDE 30

Reasons for Seeking Employment

30 Note: Respondents were allowed to select more than one reason for seeking employment so response totals for this question will exceed the total number of survey respondents. The reasons have been ranked by the frequency of response counts and that rank is in parentheses.

Reasons for Seeking Employment at Plainridge Park Casino Response Count

Full-time job Part-time Job Unemployed Total Excitement for working at a casino

264 (50.6%) 203 (55.9%)

86 (53.1%)

553

Career advancement

277 (53.1%) 160 (44.1%)

62 (38.3%)

499

Improved pay

228 (43.7%) 188 (51.8%)

43 (26.5%)

459

Improved benefits

195 (37.4%) 118 (32.5%)

49 (30.2%)

362

Job closer to home

150 (28.7%) 96 (26.4%)

59 (36.4%)

305

Flexible hours

110 (21.1%) 130 (35.8%)

35 (21.6%)

275

Unemployed, needed work

81 (15.5%) 35 (9.6%)

120 (74.1%)

236

Formerly part-time/underemployed

39 (7.5%) 136 (37.5%)

14 (8.6%)

189

Other

58 (11.1%) 29 (8.0%)

7 (4.3%)

94

Total Respondents

522 (100.0%) 363 (100.0%)

162 (100.0%)

1,047

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SLIDE 31

Previous Gaming Work Experience

31 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

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SLIDE 32

Origins of New Employees Who Moved

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Origin Response Count Response Percent Massachusetts 20 26.7% Other New England States 22 29.3% Mid-Atlantic States 13 17.3% Midwest 11 14.7% Other 8 10.7% Not Reported 1 1.3% Total 75 100.0%

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SLIDE 33

Most Common Destinations for New Employees Who Moved

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Plainridge Park Casino

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SLIDE 34

Where are People Moving?

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SLIDE 35

Training

35 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

Yes 265 25.3% No 781 74.7% Respondents Who Received Training to Raise Skills for Their New Position

N=1,046

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SLIDE 36

Training and Previous Experience

36 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

696 85 205 60 100 200 300 400 500 600 700 800 No Previous Experience Previous Experience Number of Responses Did not receive training Received training N=1,047

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SLIDE 37

Training and Work Status Prior to Hire

37 Note: The response percent is based on the number of answered questions. The total number of responses for each question varies because some respondents did not complete the survey or did not answer all of the questions.

370 277 134 152 86 27

50 100 150 200 250 300 350 400 Full-time job Part-time job Unemployed

Number of Responses

Did not receive training Received training

N=1,047

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SLIDE 38

Summary Findings

  • Approximately one half of new hires worked part-time or

were unemployed before being hired.

  • Major reasons for seeking employment:

– Career advancement – Improved pay – Improved benefits

  • More than 40% said they needed work due to being

unemployed, part-time or underemployed.

  • Nearly three-quarters of respondents come to their job

without pre-employment training.

  • Most new hires did not transfer from other Penn

National locations.

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SLIDE 39

Next Steps

  • Minor revisions to the survey to refine questions

in preparation for resort casinos

– Elaborating reasons for seeking job – New questions: current residence, educational attainment, salary & wages, previous industry &

  • ccupation

– More clarification on training

  • Link survey results with other administrative data

to tell larger workforce story

  • Begin collecting data from resort casinos

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SLIDE 40

QUESTIONS

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SLIDE 41

Contact information

  • Dr. Mark Melnik, Director

Economic & Public Policy Research UMass Donahue Institute MMelnik@donahue.umassp.edu