Safety Management System Inviting Authorised Booking Service - - PowerPoint PPT Presentation

Inviting Authorised Booking Service Providers

November 2018

www.pointtopoint.nsw.gov.au

Safety Management System

Overview

• Safety standards for booking service providers
• Safety management system
• Identify risks and hazards
• Conducting a risk assessment
• Safety audit

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Point to Point Transport (Taxis and Hire Vehicles) Act 2016

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• The Point to Point Transport (Taxis and Hire Vehicles) Act 2016 regulates the provision of

passenger services (and bookings of these services) in all vehicles with 12 seats or less, including the driver

• Authorised Booking Service Providers are responsible for ensuring their business operates

legally under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 and comply with any conditions of authorisation

Authorised Booking Service Providers need to develop and maintain their own safety management system which is suitable for their business model. Authorised Service Providers including duty officers (e.g. company director or manager) must ensure that their safety management system is effectively meeting the safety standards as outlined in the current regulatory framework.

VEHICLES: BOOKED ONLY

• Registration and

maintenance

• Insurance
• Wheelchair Accessibility
• Signs and markings
• Motorcycle safety

standards

• Safety Management

System DRIVERS: BOOKED ONLY

• Disqualifying offences
• Medical fitness
• Driver licence
• Ineligible drivers
• Wheelchair

competence

Safety Standards

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What is a Safety Management System?

A safety management system details how you identify, record and manage any risks associated with your services, and how you meet safety standards

• utlined in the current regulatory framework.

A Safety Management System will identify and record:

• reasonably foreseeable risks to the health and safety of drivers

passengers and others

• the control measures taken to eliminate or minimise the risks, and
• what is done to maintain the control measures

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Duty of care

• Service providers have a primary duty of care to ensure so far as is reasonably practicable, the safety of

drivers and other persons while they are engaged in providing a passenger service

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You must eliminate or minimise risks The law gives you flexibility as to how you manage risks Need to consider what is ‘reasonably practicable’ in managing risks

You will need an SMS which records

• hazards &

risks

• controls
• compliance

with safety standards

• consultation

The Point to Point Industry Portal will assist

Reasonably Practicable

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Authorised Booking Service Providers should take into account:

• the likelihood of the hazard or risk occurring
• the degree of harm from the hazard or risk
• what you reasonably should know about ways of eliminating or minimising the

hazard or risk

• the availability and suitability of ways to eliminate or minimise the risk
• cost

Reasonably practicable means doing what is reasonably able to be done to ensure the health and safety of drivers and others.

What is a hazard and what is a risk?

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Risk = Hazard + Exposure

Implement effective control measures to eliminate or minimise the risks:

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How to conduct a risk assessment

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• Identify the hazard and decide who might get harmed

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• Likelihood and severity of getting harmed

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• Evaluate the risk and decide on control measures

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• Identify who will be responsible

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• Record your findings and implement

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• Review and up-date when necessary

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Risk rating:

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HIGH MEDIUM LOW

Example of rating driver at risk from passenger violence and aggression:

Drivers working alone at night in isolated areas Drivers working in high demand period (e.g. sporting events and holiday periods) Drivers working on a normal day shift.

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Risk Assessment Matrix

Impact of Risk (Consequence) Major Medium High High Moderate Medium Medium High Minor Low Medium Medium Seriousness of Risk= Likelihood x Impact Unlikely Moderately High Likely Likelihood

Level of control measures

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Risk Assessment Table

Hazard Likelihood Severity Risk rating Recommended controls Responsible Pick up and drop

• ff points

for passengers Likely Death or permanent injury Very high

• 1. Pick up and

drop off policy

• 2. Procedures

regarding driver instructions

• 3. Incorporated

in driver on- boarding Booking Service Provider Director Operations Manager On-boarding Officer

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Key Elements of Safety Management System

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SMS Policy:

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 Your Safety Policy describes your objective and commitment to safety You can develop a safety policy which is suitable for model and size of your business.

Or Or

Or any other option suitable for your business ……

SMS Policy:

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Easy to access Incorporate into staff/driver induction and training materials Signed off by senior management

SMS management accountabilities, responsibilities and communications

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Appoint a representative to maintain,

• versee and implement the SMS

Document and communicate responsibilities Keep staff up to date with changes

Risk Management

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Develop, maintain and timely review of risk register suitable for your business Implement, maintain and record risk controls Identify and develop strategies for dealing with high risk issues

Monitoring health and safety

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Develop procedures to manage employees health and fitness for work Develop and maintain fatigue management program based on your risk assessment Develop and maintain drug and alcohol program based on your risk assessment

On-boarding, training and education

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Develop on-boarding program to include SMS training Training program to address safety criteria listed in your SMS policy Record and maintain, employee and driver training database

Monitoring incident/accident

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Record incidents/accidents Report Notifiable Occurrences to the Point to Point Transport Commissioner in the approved format as soon as practicable after becoming aware of the accident or incident Develop process to evaluate incidents/accidents Develop process to implement recommendations arising from incidents/accidents

Review and evaluation

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Review your SMS policies and procedures Determine who conducts the review Update your SMS policies and procedures

Audit Action

The safety audit tool has been developed to assist service providers to comply with safety standard

• bligations under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 and Point to Point

Transport (Taxis and Hire Vehicles) Regulation 2017.

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Advisory Visit Audit Notice Audit Visit Audit Report

Audit outcome letter with/without notice/s

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