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Safety Differently Singapore Aviation Safety Seminar (SAAS) March 2017 1 Today well cover 1. Shared Safety Services 2. Safety Differently 3. Airline Safety Assessment Profiles (ASAP) 2 1. Shared Safety Services 3 1. Shared


  1. Safety Differently Singapore Aviation Safety Seminar (SAAS) March 2017 1

  2. Today we’ll cover 1. Shared Safety Services 2. ‘Safety Differently’ 3. Airline Safety Assessment Profiles (ASAP) 2

  3. 1. Shared Safety Services 3

  4. 1. Shared Safety Services What we had – separate safety capabilities, one Standard Business A Business B Business C • Database • Database • Database administration administration administration • Data Analysis and • Data Analysis and • Data Analysis and Reporting Reporting Reporting • Investigations • Investigations • Investigations • Audit • Audit • Audit • Programs and • Programs and • Programs and Promotions Promotions Promotions • Human Factors • Human Factors • Human Factors • Workplace Health • Workplace Health • Workplace Health and Safety and Safety and Safety 4

  5. 1. Shared Safety Services The Opportunity Rationalise – eliminate duplication Standardise – consolidation of systems and consistency in processes and output Focus – Safety Department focus on oversight and advisory, not service provision and administration Share – improved access to data and information for benchmarking, learning and collaboration Grow – scalability to accommodate future entities without replication of existing functions 5

  6. 1. Shared Safety Services Today – Safety Services Aviation Medicine and Health Workplace Investigation, Health and Audit and Safety Assurance Services Business Partners Safety Services Programs, Advisory Culture Services and Promotion Technology, Data Analysis and Reporting 6

  7. 2. Safety Differently 7

  8. 2. Safety Differently Expanded focus The Safety Differently approach shifts focus from error management to learning what enables positive results…… Traditional focus Planned focus Safety Management focus 8

  9. 2. Safety Differently ‘Safety Differently’ Principle Performance, both good and bad, is systemically connected to the tools , resources and strategies people rely on, and the conditions and constraints people work within. 9

  10. 2. Safety Differently People as the Solution People hold the solutions to finding new and improved ways of working and that safety is an outcome of work performed well….. • Performance, both good and bad, is ultimately connected to the context people operate within • Though paramount, safety is never the only goal • People do their best to reconcile competing and conflicting goals • The system is not automatically safe, but people create safety through practice at all organisational levels 10

  11. 2. Safety Differently Old vs New Old New Variability is a threat Variability is inevitable People are a liability Only people can adapt, accommodate , absorb and respond to emerging trends How can people be engineered to fit the system? How can people be supported to adapt successfully? How can people contribute to solution design? How can people (behaviour) be controlled? What tools, resources and information do people rely on to succeed and what conditions make work difficult? 11

  12. 2. Safety Differently How to do ‘Safety Differently’ • Incident Learning Teams • Collective Improvements • Appreciate Investigations • Embedded Discovery 12

  13. 3. Airline Safety Assessment Profiles (ASAP) 13

  14. 3. Airline Safety Assessment Profiles (ASAP) Objective, Approach and Principles Objective Profile and monitor operational safety and security risk, the effectiveness of organisational systems, and overall operational safety performance of airlines. Principles � Assess and monitor relative risk and performance across airlines � Leverage existing data and measures – not an additional layer of assurance � Utilise objective sources of information available – minimise use of ‘opinion’ � Assessment by a consistent group of independent specialists 14

  15. 3. Airline Safety Assessment Profiles (ASAP) Indicators 15

  16. 3. Airline Safety Assessment Profiles (ASAP) Scoring and evaluation 16

  17. 3. Airline Safety Assessment Profiles (ASAP) Output ASAP - Airline A Improvement Significant opportunity: Moderate Some • Result expressed as degree of Improvement Opportunity (3 bands) • Movement over time is as important as absolute result 17 • Targets to reflect safety strategy

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