SLIDE 1
Rocking Your Success with Harmonious Communication! Presented by: - - PowerPoint PPT Presentation
Rocking Your Success with Harmonious Communication! Presented by: - - PowerPoint PPT Presentation
Rocking Your Success with Harmonious Communication! Presented by: Carolyn J. Carver www.carolynjcarver.com I cant believe I said that! You know what I shouldve said Determines how you use your smarts. Can change over time.
SLIDE 2
SLIDE 3
You know what I should’ve said…
SLIDE 4
Determines how you use your smarts.
Can change over time. Gets you the promotion!
SLIDE 5
4 Competencies of Emotional Intelligence
Self-Awareness Social Awareness Self-Management Relationship Management
SLIDE 6
4 Competencies of Emotional Intelligence
Self-Awareness
SLIDE 7
The Amygdala is part of the Limbic System. You cannot be emotional and reasonable at the same time. You have the power to choose which one you’d rather be!
SLIDE 8
THOUGHTS EMOTIONS ACTIONS RESULTS!
SLIDE 9
4 Competencies of Emotional Intelligence
Self-Management
SLIDE 10
The goal is not to be successful. The goal is to be valuable. Once you’re valuable, instead of chasing success, it will attract itself to you.
SLIDE 11
Are you really angry? Really?
SLIDE 12
SLIDE 13
SLIDE 14
4 Competencies of Emotional Intelligence
Social Awareness
SLIDE 15
Influenced by:
- The Great Depression
- World War II
Traits:
- Loyal
- Respectful of authority
- Stubbornly independent
- Excellent work ethic
- Advanced communication skills
SLIDE 16
Musical Influences:
- Glenn Miller
- Billie Holiday
- Nat King Cole
- Bing Crosby
- The Andrew Sisters
#1 song from 1950: Mona Lisa Nat King Cole
SLIDE 17
Influenced by:
- The Vietnam War
- The 60’s
- Postwar social change
Traits:
- Question authority
- Excellent teamwork
- Well-educated
- Thrive on adrenaline-charged assignments.
SLIDE 18
Musical Influences:
- The Beatles
- The Rolling Stones
- Bob Dylan
- Elvis Presley
- Johnny Cash
#1 song of 1970: Let It Be The Beatles
.
SLIDE 19
Influenced by:
- Experienced more divorce than
any other generation
- Lack of identity
Traits:
- Independent
- Intolerant of bureaucracy
- Critical
- Hardworking
SLIDE 20
Musical Influences:
- Nirvana
- Madonna
- Pearl Jam
- Elton John
- Alice in Chains
#1 Song of 1985: Money For Nothing Dire Straits
SLIDE 21
Influenced by:
- Technology
- Doting parents
Traits:
- Tech savvy
- Acceptant of change
- Require work/life balance
- Socially responsible
- “Everybody wins”
SLIDE 22
Musical Influences:
- 3 Doors Down
- Matchbox 20
- Whitney Houston
- Eminem
- Toby Keith
#1 Song 2000: Breathe Faith Hill
SLIDE 23
Influenced by:
- Media-saturated world
- Gen X (their children)
Traits:
- More like Traditionalists
- Like instant gratification
- Next, next, next (Twitter, Instagram, etc.)
- Lacks a community-oriented nature
SLIDE 24
Musical Influences:
- Ed Sheeran
- Taylor Swift
- The Weekend
- Rihanna
- Miranda Lambert
#1 Song 2015 Uptown Funk Mark Ronson featuring Bruno Mars
SLIDE 25
2024: How old will they be?
79 years old 60 to 78 years old 44 to 59 years old 29 to 43 years old 28 years old
SLIDE 26
4 Personality Types
Results-Focused People-Focused Harmony/Balance Focused Detail-Focused
SLIDE 27
4 Personality Types
Results-Focused People-Focused Harmony/Balance Focused Detail-Focused
Dominant Influential Steady Conscientious
SLIDE 28
4 Competencies of Emotional Intelligence
Relationship Management
SLIDE 29
Blindsided:
“I appreciate that you had some time to think about what you wanted to say. I’d like some time to respectfully respond. (Set a time frame)”
You know you’ll have to apologize later: “I don’t want to say just anything. I’d like to say the right thing. Can we postpone this conversation until (set a time frame)?”
SLIDE 30
What if it’s a family member of a resident? “I can truly appreciate how frustrating ___________ is for you. I’m going to take some notes while you’re
- speaking. If I can come up with a solution right
away, I’ll share it with you. If not, I hope you’ll give me some time (set a time frame) to come up with the right solution; not just any solution. What do you think?”
SLIDE 31