Effective Business Presentation Skills Objective This objective of this programme is to provide the delegates with a structured process to developing their presentations and a “true to life” climate within which to practice their new skills. The programme is very practically orientated. Outcomes On completion of this part of the programme the delegate will be able to : - Prepare for a presentation in simple effective steps - Set up the presentation environment even when in unfamiliar surroundings - Effectively use appropriate presentation tools for example, Powerpoint, handouts ( this does not include the actual making of slides ) It is assumed that the delegates already are familiar with the Powerpoint programme - Develop personal techniques in order to build confidence and come across in a highly professional manner. - Be in control of the presentation at all times - Develop the "tricks of the trade " in their personal presentation skills. - Use the power of the voice, eye contact, gestures, body language and choose the right words. - Set the desired climate for the presentation upfront - Deliver a clear concise message and ensure " buy in " - Gain acceptance from the audience and end on an appropriate note - Manage difficult questions - Manage post presentation situations - Self evaluation " How did I do ? " Detailed outline of programme - What is a presentation ? 1 / 6
Effective Business Presentation Skills o Success stories - Preparation o What is your value proposition ? o Competitive edge ? o What do you want to achieve ? o Cear objectives - where are you going ? o What do you want the listeners to do ? o How do you want to feel ? o Use the concept of SMART o Structure of your presentation o Process to total message - Introduction - Body of presentation - Conclusion - Questions o How to add detail o How to review Speakers notes o Rehearsal o Getting the business o Discipline - how you will fail without it - Determining the Presentation environment o Logistics o Using PPT, OHP, flipchart, white board o Travel time o Type of venue - questions to ask o Checking equipment, fixing it, back up o Time to set up 2 / 6
Effective Business Presentation Skills o Preparing for the worst - Visual aids Understand the advantages and disadvantages of : - Handouts - Powerpoint - Overhead Projector - Flipchart - White board o A picture paints a thousand words o Basic rules to adhere to o Pitfalls o Best advice - worst mistake - Personal skills o Perception is reality o 4 skills of a good presenter o Make it easy o Dealing with nerves and fears o Presenting in line with the size of the audience o Organisation of physical environment o Believe you can! Be YOU o Past results o Building enthusiasm o Dealing with success, failure, rejection o The five greatest fears of presenting o Learning how to relax o Delivering an impromptu presentation o How to think on your feet 3 / 6
Effective Business Presentation Skills - Presentation skills - tricks of the trade o Visual impact of YOU o Branding yourself o Ensuring the correct posture, dress, body language, movement etc o Gestures o How to use the podium, lecturn o Choosing the right words - How you put it across o Unexpected accidents / incidents o The power of the voice - capabilities / pitfalls o Exercises for the voice o Tone, articulation, inflection, audibility o Using Microphones / amplifiers - Presentation skills- establishing rapport o Getting your timing right o Using humour appropriately o Using eye contact o Creating and maintaining rapport with your audience - Basic principles of " putting it across " o Understanding your audience o The power of a good start o Using a dramatic beginning / ending o How to get the main message across o Use “KISS” o Gain acceptance- win over difficult individuals o End on an appropriate note 4 / 6
Effective Business Presentation Skills - Involving the audience – Questions o Why allow questions ? o Develop listening skills o When to take questions, prompt questions o Handling questions and objections (TRACT) o Staying in control o Dealing with difficult questioner styles o Question checklist - Evaluation - How did you do ? o Meeting your own expectations o Presentation performance checklist o General improvement tools o Having fun o Acknowledge your weaknesses o Being aware of irritating habits COURSE DURATION This programme will run for 3 days if all the material is used. We strongly recommend that all the topics are presented but we can remove some if the bank requires the training to be completed in a shorter time. Please note that there is no formal examination at the end of the programme and assessment will be done during the programme as delegates do formal presentations. TARGET AUDIENCE This programme will be of great benefit to anyone in the bank who is required to do formal presentations to clients as well as anyone charged with the responsibility of negotiating with clients. Please note : This programme can be run together with the programme “Winning Negotiation skills” as a 5 day programme 5 / 6
Effective Business Presentation Skills 6 / 6
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