TIBFI 3rd Tourism HR Congress 3/23/2015 I GUSTI PUTU LAKSAGUNA - PDF document

TIBFI 3rd Tourism HR Congress 3/23/2015 I GUSTI PUTU LAKSAGUNA CHAIRMAN OF THE NATIONAL TOURISM PROFESSIONAL BOARD - INDONESIA 3rd TOURISM HUMAN RESOURCE DEVELOPMENT CONGRESS “Building Tourism Human Capital for Global Competitiveness” SMX Convention Center, Davao City, March 23, 2015 Pa Puto Laksaguna 1

TIBFI 3rd Tourism HR Congress 3/23/2015 SINGLE MARKET AND PRODUCTION BASE Free flow of capital Free flow of Goods Free flow of services Free flow of skilled labour Food & agricultural security Integration of 12 Priority Free flow of sectors investment Pa Puto Laksaguna 2

TIBFI 3rd Tourism HR Congress 3/23/2015 1. Law on Manpower 1.2 i.e. National Training System 2. Law on Tourism 2.1 Tourism Professionals should possess Certificate of Competence 2.2 Tourism Industry should possess Tourism Industry Standard 3. Gov. Regulation N0. 3.1 Certification of Competency and Certification of Tourism 52/2012 Industry 4. Gov. Regulation N0. 4.1 National Training System based on NCS/CBT 31/2006 5 President Regulation 5.1 Developing Indonesian Qualification Framework N0. 8/2012 6. Manpower Minister 6.1 Guidance in developing NCS for all sectors Regulations 6.2 Guidance in developing National Occupational Qualification 7 Tourism Minister for all sectors Regulations 7.1 Developing NCS in Tourism Sector 7.2 Developing National Occupational Qualification in Tourism Sector based on NCS 7.3 Guidance on Certification Program for Tourism Professionals 7.4 Guidance on Certification Program for Tourism Industry Standard 7.5 Guidance on Tourism Investment Opportunity Pa Puto Laksaguna 3

TIBFI 3rd Tourism HR Congress 3/23/2015 1. Establishing TPCB and NTPB 2. Facilitation on establishing Industry Professional Certification Body 3. Certification program for Tourism Professionals 4. Developing Tourism Industry Standard 5. Facilitation on establishing Certification Body for Tourism Industry 6. TOT for ASEAN National Trainer and ASEAN National Assessor 7. Awareness campaign on AEC 2015 and ASEAN MRA for Tourism Professionals 8. Launching of Acceleration Certification Program for Tourism Professionals by Tourism Minister; 9. Launching of Acceleration Program on Developing National Occupational Qualification based on NCS for all sectors by Minister of Manpower AEC IMPACT FOR TOURISM SECTOR IN INDONESIA (1) Two “modes of supply” that would be very influential against the tourism sector : 1. Commercial Presence , the presence of tourism business/ Enterprises to Indonesia (free flow of investment) Pa Puto Laksaguna 4

TIBFI 3rd Tourism HR Congress 3/23/2015 1. 100 % of capital share can be owned by foreign investor for the following business: • 3 to 5 Star Rated Classified Hotel; • Tourism Resort, • Golf Course & Driving Range, • Convention & Exhibition Center, • International Hotel Operator, • Tourism Consultant (included Hotel Management) 2.Foreign Equity Participation (51% share owned by foreign investor) for the following business i. Restaurant; a. 1 and 2 Star Hotel; j. Recreational Parks; b. Non Classified Hotel; k. Tour Operator; c. Motel & Lodging Service; l. PCO (Professional Conference d. Home-stay; Organizer) e. Catering; m. Impresario; f. Spa; n. Tourism Attraction; g. Amusement Center; o. Culture and Nature h. Bar, Café, Singing Tourism (except in Room (karaoke); conservation site). Pa Puto Laksaguna 5

TIBFI 3rd Tourism HR Congress 3/23/2015 AEC IMPACT FOR TOURISM SECTOR IN INDONESIA (2) 2. Movement of Natural Persons , presence of labor from abroad to Indonesia (free flow of skilled labor) RECOGNITION AND ELIGIBILITY OF FOREIGN TOURISM PROFESSIONALS The qualification of a Foreign Tourism Professional may be recognised by other ASEAN Member States, and if such qualification is recognised, he/she may be eligible to work in a host country provided that he/she possesses a valid tourism competency certificate in a specific tourism job title as specified in the ACCSTP, issued by the TPCB in an ASEAN Member State. The eligibility to work in a host country will be subjected to prevailing domestic laws and regulations of the host country. Pa Puto Laksaguna 6

TIBFI 3rd Tourism HR Congress 3/23/2015 One of the considerations : “that the tourism development is required to encourage the equal distribution of business opportunity and to obtain the benefits as well as able to face the challenges in the local, national, and global changes Pa Puto Laksaguna 7

TIBFI 3rd Tourism HR Congress 3/23/2015 CHAPTER XII TRAINING ON HUMAN RESOURCES, STANDARDIZATION, CERTIFICATION AND MANPOWER SECTION ONE TRAINING ON HUMAN RESOURCES Article 52 The (Central) Government and Regional Government should carry out the training on tourism human resources with prevailing regulation. �������������� ����������������������������������� � ������������ � (1) The manpower in the tourism sector should have the competency standard; (2) The competency standard as referred to in paragraph (1) should be conducted through certification; (3) The certification process should be carried out by independence professional certification body whose profession was licensed in accordance with prevailing regulation. Pa Puto Laksaguna 8

TIBFI 3rd Tourism HR Congress 3/23/2015 �������������� ����������������������������������� � ������������ � (1) The product, services and management of tourism industry has a standard; (2) Tourism industry standard as referred to subsection (1) should be conducted through certification; (3) Certification as referred to subsection (2) should be conducted through independent institution authorized in accordance with regulation The formation of NTPB (National Tourism Professional Board) Assign Indonesian Professional Certification Body as TPCB (Tourism Professional Certification Board) Pa Puto Laksaguna 9

TIBFI 3rd Tourism HR Congress 3/23/2015 The Indonesian Qualifications Framework (IQF) sets out the requirements for national qualifications in Indonesia. The IQF contains information about: � qualification levels; � certification; � the relationship between qualification levels and existing names of qualifications; � recognition of qualifications between countries where there is cooperation in education and training; � ministerial responsibilities for implementing the qualifications framework. Pa Puto Laksaguna 10

TIBFI 3rd Tourism HR Congress 3/23/2015 NATIONAL COMPETENCY STANDARDS IN TOURISM (2014) No NCS STATUS TOTAL UNIT 1 Tour and Travel Permen Naker No. Kep.238/MEN/X/2004 98 2 Hotel & Restaurant Permen Naker No. Kep.239/MEN /X/2004 271 3 SPA Permen Naker No. Kep.141/MEN/V/2005 48 4 Independent Restaurant, Bar, Catering Permen Naker No.Kep.318/MEN/IX/2007 77 5 Industrial Catering - Review Permen Naker No. Kep.125/MEN/V/2011 12 6 Tour Leader Permen Naker No. Kep.55/MEN/III/2009 22 7 Diving Guide Permen Naker No. Kep.56/MEN/III/2009 14 8 Tour Guide Permen Naker No. Kep.57/MEN/III/2009 24 9 Museum Guide Permen Naker No. Kep.58/MEN/III/2009 17 10 Eco Tourism Guide Permen Naker No. Kep.61/MEN/III/2009 16 11 River Adventure Guide Permen Naker No. Kep.62/MEN/III/2009 19 Pa Puto Laksaguna 11

TIBFI 3rd Tourism HR Congress 3/23/2015 TOTAL No NCS STATUS UNIT 12 Zoological Guide 18 Permen Naker No.Kep.111/MEN/V/2011 13 Agro Tourism Guide 18 Permen Naker No.Kep.123/MEN/V/2011 14 Mountaineering Guide 20 Permen Naker No.Kep.138/MEN/V/2011 15 Cave Tour Guide 18 Permen Naker No.Kep.192/MEN/VII/2011 16 Rock Climbing Guide 21 Permen Naker No. Kep.194/MEN/VII/2011 17 Impresariat Service 15 Permen Naker No. Kep.285/MEN/XI/2011 18 Tourism Destination Planning Service 14 Permen Naker No. Kep.286/MEN/XI/2011 19 Water Sport Guide 19 Permen Naker No. Kep.312/MEN/XII/2011 20 Recreational Park 15 Permen Naker No. Kep.313/MEN/XII/2012 21 Tourism Planning Consultant 15 Permen Naker No. Kep322/MEN/XII/2011 TOTAL No NCS STATUS UNIT 22 Out Bound Guide 19 Permen Naker No. Kep.329/MEN/XII/2011 23 Life Guard 12 Permen Naker No. Kep.366/MEN/XII/2013 24 Tourism Bus Driver 9 Permen Naker No.Kep.367/MEN/XII/2013 25 Karaoke “Guide” 7 Permen Naker No.Kep.369/MEN/XII/2013 26 Barista Permen Naker No.Kep.370/MEN/XII/2013 9 27 Tourism Information Service 11 Permen Naker No.Kep.55/MEN/II/2014 28 Spa Manager 15 Permen Naker No.Kep.56/MEN/II/2014 29 Fishing Tourism Guide 16 Permen Naker No.Kep.57/MEN/II/2014 30 MICE 39 Permen Naker No.Kep.348/MEN/IX/2014 Pa Puto Laksaguna 12