NBAA Management Conference May 5, 2015 To every man there comes in - - PowerPoint PPT Presentation
NBAA Management Conference May 5, 2015 To every man there comes in his lifetime that special moment when he is tapped on the shoulder and offered the chance to do a very special thing. What a tragedy if that moment finds him unprepared or
NBAA Management Conference
May 5, 2015
“To every man there comes in his lifetime that special moment when he is tapped on the shoulder and offered the chance to do a very special thing. What a tragedy if that moment finds him unprepared or unqualified for the work which would be his finest hour.”
Capability Capacity Opportunity
Your BEST
Preparing for your finest hour
2015 … Your Finest Hour
Personal Passion Develop and Retain Talent Leadership
Orchestrating success demands leaving your
comfort zone.
You live by choice … not by chance! Leadership exists throughout the
You cannot win alone!
Facts
U.S. Workers
6Disengaged
Engaged
73%
27%
2015 - Your Finest Hour
Drivers and Passengers Keep the Main Thing the Main Thing Escape From Management Land Enter the Learning Zone
Drivers and Passengers
People
Customers
“Stuff Happens”
No Matter What?
Transition Times
Average Great Victim Responsible Passenger Driver
Choices
No problem is unique to you No matter what - something can be done and there is something you can do.
“Things turn out best for people who make the best of the way things turn out.” - John Wooden
Becoming a Driver!
Keep the Main Thing the Main Thing
Professional Precision
Suppliers Vendors Pilots Team
CONFUSION
your expectations … you are going to be disappointed every time.
accept what you get.
FedEx Fred Smith Malcolm Baldrige Award
Lucy?
Escape from Management Land
People quit people before they quit organizations 90% of leaders rate their communication skills in the top 10% of all leaders
Your Team
Listen Up, Leader!
It’s Your Call
Hire Tough...Manage Easy Hire Easy…Manage Tough
Tips for Hiring
Interview at least 3 qualified candidates for each position. Interview each candidate at least 3 times. Have at least 3 team members evaluate each candidate.Rule of Three
30% 30% 20% 20% 50% 50% Super Stars Falling Stars Middle Stars
Coach Us!
The Magic Question
Clear the path
According to studies on customer expectations, #1 customer expectation of vendors is to deliver what is promised. Studies of employees reveal that integrity is the most important trait
Studies of leaders reveal that integrity is the most important trait of employees.
Molehills to Mountains
100 10 1
Enter the Learning Zone
Exit Ground Hog Day!
Who do I want to become? What legacy will I leave?
Read and Listen Change Give
How can you develop the next generation of technicians?
The more you learn, the more you earn.
Learn more by listening more!
Learn More by Changing More Accept Progress!
“The Only Constant Is Change”
“Everything that can be invented has been invented.”
Commissioner of Patents, 1899
“I think there is a world market for five computers.”
“Television won’t be able to hold on to any market it captures after the first six
get tired of staring at a plywood box every night.”
Fox, 1946
“Eat Change For Breakfast”
Remember The Mouse Let’s not wait on the cheese to come back to us!
Remember The Mouse
Even when we are doing well, let’s keep looking for more cheese!
Complacency is the root of mediocrity.
Learn more by giving more
The more you give, the more you will have to give.
2015 …Your Finest Hour!
1.I drive our success – no matter what. 2.I keep the main thing the main thing.
“Pass it On!”