Florida SBDC Overview: Interested Bidders Meeting August 15, 2017 State Designated as Florida’s Principal Provider of Business Assistance [§ 288.001, Fla. Stat.] Helping Businesses Grow & Succeed
Big SMALL Business State
Business Failures 90 percent fail for one of three reasons – Lack of Knowledge – Lack of Experience – Lack of Capital
Flipping the Trend 80 percent of SBDC long- term clients are still in business after 5 years
Who Are We United States largest provider of Small Business Assistance Helping Businesses Grow & Succeed
Headquartered at Florida SBDC .org/40th
Our Purpose Help Businesses by Providing Access to the Intelligence, Knowledge, Expertise and Tools Florida SBDC .org They Need to Grow
Who We Are State Designated as Florida’s Principal Provider of Small Business Assistance [288.001, Fla. Stat.] Network of Partners Over 100 investing partner • SBA, DLA, State of Florida, State Universities and College, and More. Helping Businesses Grow & Succeed
Pre-Venture Individuals (10%) Who exploring business feasibility We Start-up Businesses (25%) in-business for less than three years Serve fewer than 5 employees (and Why) SME Businesses (65%) Our niche - in-business for more than 3+ years, 5-50 employees, $500K - $20M revenue State Designated as Florida’s Principal Provider of Business Assistance [288.001, Fla. Stat. ]
• Business & Management Training Basics to advanced topics What • Research, Data & Information We Current and expansive business information for better decision-making Do • Professional Business Consulting Personalized, confidential and provided at no cost by experienced and credentialed consultants Serve Business Needs, Not Demands % Result Outcome Area of Consulting (Hrs.) Start-up 7.5% New Businesses > Jobs Business/Strategic Plan 15% Increase Sales > Jobs Market/Sales Growth 50% Increase Sales > Jobs Capital Access 15% Capital Raised > Jobs Business Management 7.5% Increased Profits > Jobs
Why These Areas? Florida SBDC services are developed and offered to meet business needs . Florida SBDCs serve the unique, diverse and complex needs of Florida’s SMEs. To understand and design services and products that meet needs, Florida SBDCs continually assess the challenges and issues faced by small and medium sized businesses through research and needs assessment. Helping Businesses Grow & Succeed
• Experienced Professionals thousands of years of business ownership experience Who • Certified and Credentialed Does maintain professional licenses and certificates in professional areas of expertise It • Community Based live and work in the community they serve • Results Driven focus on creating outcomes – “keeping the end in mind” Professionally and Industry Certified Business Consultants and Specialists
Helping Businesses Grow & Succeed
Areas of Strategic Importance Capabilities (expertise) that align to the top current or growing needs or opportunities for SMEs: • Capital Access Specialist • Government Contracting Specialist • International Trade Specialist • Business Continuation Specialist • Cyber Security Specialist
Capital Access Specialist • Assist existing and prospective businesses access capital, including providing loan package services – assessing capital need – identifying and assessing potential debt and/or equity funders and/or other financing alternatives – assisting in the preparation of applications, projections, pro formas or other support documentation – preparing a client for lender/investor presentations – facilitating conferences with or responding to lender/investor inquiries on behalf of a client business • Economic Development Finance Professional Certification (National Development Council) • Profit Mastery Trained
Government Contracting Specialist • Assist existing businesses interested in obtaining contracts with the Department of Defense (DOD), other federal agencies, state and local government agencies and government prime contractors. – bid/proposal preparation – securing registrations – securing federal and state certifications – marketing and bid solicitation • Certified Procurement Professional – Association of PTACs • Certified Professional Contracts Manager • Certified Federal Contracts Manager • Associate Procurement Professional – National Contract Management Association (NCMA)
International Trade Specialist • Assist existing businesses with strategic business assessments and developing and implementing international export marketing plans for new-to- export, new – to-market segment to access new markets and grow revenues. • International Certified Global Business Professional (CGBP) – NASBITE International • Executive Certificate in Global Business Essentials • Executive Certificate in Global Finance • Executive Certificate in Global Marketing • Executive Certificate in International Credit and Trade Finance – Thunderbird
Export Marketing Plan Outline Statement of Objectives • Company Overview & Analysis • Key Markets • Target Product or Service Analysis • Legal Considerations • • Successful Country Industry & Customer Analysis • Launch Strategies Focus Market Analysis • Target Markets • Finding Trading Partners • Overseas Trade • Opportunities Expand Overview of Competition • Market Entry Strategies • Action Plan • Sources & Appendix • Helping Businesses Grow & Succeed
Business Continuation Specialist • Assist businesses minimize loss and increase chances for survivability when affected by natural and/or man-made disasters, including but not limited to assistance in the development of a business continuity strategy as part of the business plan. • In the event of a disaster, the FSBDC deploys its Disaster Response Team, specialized certified business consultants, to provide on the spot disaster assistance, including assisting in the preparation of disaster applications and support documentation, vendor and supplier communication, and general customer care. • Certified Business Continuity Professional (CBCP) – DRI International
Florida SBDC .org When disaster strikes, we are there FloridaDisasterLoan.org to help businesses recover. Helping Businesses Grow & Succeed
Cyber Security Specialist • Create awareness and educate small and medium sized businesses minimize loss and increase survivability when affected by natural and/or man-made disasters, including but not limited to assistance in the development of a business continuity strategy as part of the business plan • Trained Facilitators by Ridge Global
Byte-Size Program Contents • Basic cybersecurity threats to small businesses • Security matters • Remediation practices • Security fundamentals • Achieving desired outcomes • The importance of employees • Mitigating risks • Protection measures • Detection measures • Response measures • Insurance • Cybersecurity resources • Resource Guide • Glossary of Key Terms
Our Strategy Think Big Continuously Improve Helping Businesses Grow & Succeed
Commitment to Continuous Improvement A Journey, Not A Destination Not just another "program of the year" being pushed on employees by leadership. Transformation toward a different culture that embraces innovation, continuous improvement and excellence everything we do.
Levels of Accreditation Malcolm Baldrige Award Governor’s Sterling Award ASBDC Accreditation Helping Businesses Grow & Succeed
Network Trends
What Is It All About Creating a Generating Better Florida Results... for All by Access Capital, and Helping Grow Sales, Businesses Grow & Grow Jobs, Succeed Grow Economy. Helping Businesses Grow & Succeed
We Rock Florida SBDC Network Receives Sterling Best Practice Award The Florida SBDC Network won a Florida Sterling Council “Best Practice Award” for its annual Quality Improvement Program (QIP) review process. The QIP review is a process whereby senior leaders assess the progress and performance of regional SBDC using the Malcolm Baldrige standard criteria as its basis, for improving and proving performance. The review, which was first deployed in 2012, includes findings such as commendations and best practices, standards met or recommendations, and conditions which require immediate attention and corrective action through a written quality enhancement plan.
We Rock Florida SBDC at University of North Florida Client Recognized as National Small Business Exporter of the Year Endoscopy Replacement Parts, manufacturer of high-quality aftermarket products for repairing rigid and flexible endoscopes, was recognized by the SBA as the 2016 National Exporter of the Year. ERPI worked with Katie Arroyo, Florida SBDC at UNF, to evaluate the company’s capabilities and match it with the foreign markets of opportunity.
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