Florida SBDC Overview: Interested Bidders Meeting August 15, 2017 - - PowerPoint PPT Presentation
Florida SBDC Overview: Interested Bidders Meeting August 15, 2017 State Designated as Floridas Principal Provider of Business Assistance [ 288.001, Fla. Stat.] Helping Businesses Grow & Succeed Big SMALL Business State Business
Florida SBDC Overview: Interested Bidders Meeting August 15, 2017
Helping Businesses
Grow & Succeed
State Designated as Florida’s Principal Provider
fail for one of three reasons
–Lack of Knowledge –Lack of Experience –Lack of Capital
80 percent of SBDC long- term clients are still in business after 5 years
Helping Businesses Grow & Succeed
United States largest provider of Small Business Assistance
FloridaSBDC.org/40th Headquartered at
FloridaSBDC.org
Help Businesses by Providing Access to the Intelligence, Knowledge, Expertise and Tools They Need to Grow
Helping Businesses Grow & Succeed
State Designated as Florida’s Principal Provider of Small Business Assistance [288.001, Fla. Stat.]
Over 100 investing partner
Universities and College, and More.
Who We Serve
(and Why)
Pre-Venture Individuals (10%)
exploring business feasibility
Start-up Businesses (25%)
in-business for less than three years fewer than 5 employees
SME Businesses (65%)
Our niche - in-business for more than 3+ years, 5-50 employees, $500K - $20M revenue
State Designated as Florida’s Principal Provider of Business Assistance [288.001, Fla. Stat.]
What We Do
Basics to advanced topics
Current and expansive business information for better decision-making
Personalized, confidential and provided at no cost by experienced and credentialed consultants
Serve Business Needs, Not Demands
Area of Consulting (Hrs.) % Result Outcome Start-up 7.5% New Businesses > Jobs Business/Strategic Plan 15% Increase Sales > Jobs Market/Sales Growth 50% Increase Sales > Jobs Capital Access 15% Capital Raised > Jobs Business Management 7.5% Increased Profits > Jobs
Helping Businesses Grow & Succeed
Why These Areas?
Florida SBDC services are developed and
serve the unique, diverse and complex needs
services and products that meet needs, Florida SBDCs continually assess the challenges and issues faced by small and medium sized businesses through research and needs assessment.
Who Does It
thousands of years of business ownership experience
maintain professional licenses and certificates in professional areas of expertise
live and work in the community they serve
focus on creating outcomes – “keeping the end in mind”
Professionally and Industry Certified Business Consultants and Specialists
Helping Businesses Grow & Succeed
Areas of Strategic Importance
Capabilities (expertise) that align to the top current or growing needs or
Capital Access Specialist
capital, including providing loan package services
– assessing capital need – identifying and assessing potential debt and/or equity funders and/or other financing alternatives – assisting in the preparation of applications, projections, pro formas or other support documentation – preparing a client for lender/investor presentations – facilitating conferences with or responding to lender/investor inquiries on behalf of a client business
Certification (National Development Council)
Government Contracting Specialist
contracts with the Department of Defense (DOD),
agencies and government prime contractors.
– bid/proposal preparation – securing registrations – securing federal and state certifications – marketing and bid solicitation
– Association of PTACs
– National Contract Management Association (NCMA)
International Trade Specialist
assessments and developing and implementing international export marketing plans for new-to- export, new–to-market segment to access new markets and grow revenues.
(CGBP)
– NASBITE International
Trade Finance
– Thunderbird
Helping Businesses Grow & Succeed
Export Marketing Plan Outline
Target
Focus
Launch Strategies
Expand
Opportunities
Business Continuation Specialist
for survivability when affected by natural and/or man-made disasters, including but not limited to assistance in the development of a business continuity strategy as part of the business plan.
Disaster Response Team, specialized certified business consultants, to provide on the spot disaster assistance, including assisting in the preparation of disaster applications and support documentation, vendor and supplier communication, and general customer care.
– DRI International
Helping Businesses Grow & Succeed
FloridaSBDC.org FloridaDisasterLoan.org
When disaster strikes, we are there to help businesses recover.
Cyber Security Specialist
and medium sized businesses minimize loss and increase survivability when affected by natural and/or man-made disasters, including but not limited to assistance in the development of a business continuity strategy as part of the business plan
Byte-Size Program
Contents
businesses
Helping Businesses Grow & Succeed
Our Strategy Think Big Continuously Improve
Commitment to Continuous Improvement
A Journey, Not A Destination Not just another "program of the year" being pushed on employees by leadership. Transformation toward a different culture that embraces innovation, continuous improvement and excellence everything we do.
Helping Businesses Grow & Succeed
Levels of Accreditation
Malcolm Baldrige Award Governor’s Sterling Award ASBDC Accreditation
Helping Businesses Grow & Succeed
Creating a Better Florida for All by Helping Businesses Grow & Succeed
Generating Results...
Access Capital, and Grow Sales, Grow Jobs, Grow Economy.
We Rock
Florida SBDC Network Receives Sterling Best Practice Award
The Florida SBDC Network won a Florida Sterling Council “Best Practice Award” for its annual Quality Improvement Program (QIP) review process. The QIP review is a process whereby senior leaders assess the progress and performance of regional SBDC using the Malcolm Baldrige standard criteria as its basis, for improving and proving
deployed in 2012, includes findings such as commendations and best practices, standards met or recommendations, and conditions which require immediate attention and corrective action through a written quality enhancement plan.
We Rock
Florida SBDC at University of North Florida Client Recognized as National Small Business Exporter of the Year
Endoscopy Replacement Parts, manufacturer of high-quality aftermarket products for repairing rigid and flexible endoscopes, was recognized by the SBA as the 2016 National Exporter of the Year. ERPI worked with Katie Arroyo, Florida SBDC at UNF, to evaluate the company’s capabilities and match it with the foreign markets of
We Rock
Florida SBDC Network Receives President’s E-Award
The President's “E” Award was created by Executive Order of the President of the United States to afford suitable recognition to persons, firms, or
significantly in the effort to increase United States exports. The Florida SBDC Network assist small and medium sized businesses, principally new-to-export manufacturers, with overseas growth strategies through the development of customized Export Market Plans.
We Rock
Florida SBDC Network Receives ASBDC Accreditation with NO Conditions
The Florida Small Business Development Center (SBDC) Network was awarded accreditation without conditions – the highest standard of award and most successful in the network’s 40- year history – by the Association of America’s SBDCs (ASBDC). ASBDC Accreditation is a continuous improvement assessment process conducted by trained accreditors who utilize a set of quality standards founded on the Malcolm Baldrige Quality Program developed by the National Institute of Standards and Technology (NIST).
Network Funding
Funding Sources Regional Funding Allocation
Base Funding Basis
Performance Funding Basis
*Client Verified and Attributed to Service Received
2017 Budget
(excludes In-Kind and Waived Indirect)
Budget Line Item Broward Palm Beach Personnel $382,649 $551,523 Fringe Benefits $159,638 $162,152 Travel $8,200 $31,335 Supplies $0 $0 Equipment $0 $0 Sub-Contracts (Satellite Ctrs) $0 $0 Private Sector Consultants $0 $0 Other Direct $35,461 $28,912 Total Direct (award + cash match) $585,948 $773,922 Reimbursed Indirect $46,151 $52,840 Total Budget $632,099 $826,762
Host Partner Match
Regional Host Partners must provide (raise) local total match funding equal to federal funding awarded, of which
amount being cash, inkind or waived indirect.
Funding Source One County
(Broward or Palm Beach)
Two Counties
(Broward and Palm Beach)
Federal Funding $400,000 $800,000 State Funding $200,000 $400,000 Total Award Funding $600,000 $1,200,000 Regional Total Match (minimum)* $400,000 $800,000 Total Budget (Award + Total Match) $1,000,000 $2,000,000
* Regional Cash Match (minimum – ½ of Federal) $200,000 $400,000
Match Requirements
match federal funds on a 1:1 ratio. Nonfederal matching funds may take the form of cash or cash equivalent, in-kind donations provided by a third party, or unreimbursed indirect costs (i.e., waived indirect).
the federal funding is required. The remainder may be in the form of additional cash or in-kind contributions for direct costs, and/or waived indirect costs.
sources, with the exception of applicable Community Development Block Grant (CDBG) funds.
and/or attendees for training) may not be used as a source of matching funds.
In-kind Match Requirements
limited to, cost items such as time and materials, office space and equipment.
must be documented showing the name of donor, phone number, signature of donor, date of donation, justification of the value of goods or services (hours with labor rate of services) and narrative description of service provided or item donated.
Indirect Allowances
federal funds is capped at a maximum
cost rate agreement, whichever is less.
– Unreimbursed indirect costs (i.e., waived indirect or difference between indirect cost rate and indirect reimbursement) may be used as non-cash match.
funds is not allowed.
Performance Expectations
The Florida SBDC Network allocates service delivery and outcome goals based
awarded.
One County Both Counties
Award Funding $600,000 $1,200,000 Target Market Consulting Hours (SMEs Hours) 4,500 9,000 Value of Capital Access Raised $19 M $38 M Value of Government Contracts Acquired $21 M $42 M Value of Sales Revenues Increased $255 M $510 M Number of Jobs Impacted (Direct and Indirect) 2,200 4,400 Award Funding Cost per Job Impacted $275 $275
Most Important Outcomes (KPIs)
Non-Extrapolated Outcomes New Businesses Capital Accessed Govt Contracts Acquired Extrapolated Outcomes Jobs Impacted Sales Impacted Gross Regional Product
Let’s Celebrate Your Open House
Michael W. Myhre
CEO and Network State Director Florida SBDC Network (850) 898-3479 Michael.Myhre@FloridaSBDC.org
Helping Businesses Grow & Succeed
Objective: To enhance key products and services that meet customer, target customer and constituent needs, while maximizing customer satisfaction, quality and impact of service and return on investment for stakeholders. Key Strategies:
that Meet Business Needs
expert for SMEs in Florida
Advance Diversity and Quality of Services
(Customer Perspective)
Helping Businesses Grow & Succeed
Objective: To foster an environment that attracts and retains a workforce that is engaged, supported and motivated to advance the mission and vision of the network. Key Strategy:
develop enhanced processes
Invest In Opportunities That Enhance Capacity and Capability and Recognize Success
(Workforce and Leadership Perspective)
Helping Businesses Grow & Succeed
Objective: To create an operating environment that improves and enhances quality and efficiency of service delivery, and promotes innovative process on a continuous basis. Key Strategy:
engagement
Develop and Enhance Key Business Processes and Service Delivery Models
(Organizational Perspective)
Helping Businesses Grow & Succeed
Establish Strategic Alliances and Distinctions That Forward Our Vision
Objective: To strengthen collaboration and alignment among federal, state, regional, and local entities, private and public, that contributes value and return for the network. Key Strategy:
partnerships
infrastructure needed to achieve organizational recognitions and distinctions
(Position Perspective)
Helping Businesses Grow & Succeed
Maintain Accountability Through Transparent Measurement
Objective: To create a performance measurement system that ensures understanding and accountability for
Key Strategy: Establish Protocol for Measuring Impact and Results
(Results Perspective)
Helping Businesses Grow & Succeed
Position the Network for Growth, Sustainability and Legacy
Objective: To be valued and funded as Florida’s principal provider
development programs are modeled and measured. Activities:
(Funding Perspective)