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Momentum Group Who we are The nations leading creators of sustainable commercial textiles Honored Recipient of Malcolm Baldrige Award Consistent Revenue Growth 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008


  1. Momentum Group

  2. Who we are The nation’s leading creators of sustainable commercial textiles

  3. Honored Recipient of Malcolm Baldrige Award

  4. Consistent Revenue Growth 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

  5. End Markets and Customers Hospitality Office Healthcare Architects and Designers Commercial Furniture Manufacturers

  6. Hospitality

  7. Office

  8. Healthcare

  9. Vision Our vision is to be the undisputed leader in innovative and sustainable contract textiles.

  10. Mission Our mission is to create textiles that inspire and equip our customers to execute great work for their clients. We are individually and collectively committed to superior service and operational excellence.

  11. Core Values • Fairness, honesty and respect in all interactions • Advancing, developing and hiring employee excellence • Bettering the world around us • Reducing difficulties experienced by our customers • Increasing shareholder value • Continuous improvement of our products and services

  12. Secret Sauce Continuous Improvement Employees Culture of Core Sharing in Success Values

  13. Fundamentals Core Processes Learning Strategic Plan Recognition Support Processes Behavioral Interviewing Internal Baldrige Awards

  14. Strategic Planning

  15. Six Core Processes Product Sample Sales Development Management Inventory Order Filling Inside Sales Management

  16. Five Support Processes Marketing Human Credit Resources Information Accounting Technology

  17. Internal Baldrige Awards • Internal applications scored by a third-party National Malcolm Baldrige examiner • Based on Baldrige Performance for Excellence Program Framework • Employee recognition for continuous improvement

  18. Action Teams • Cross-functional • Problem and Mission Statement • Follow Plan-Do-Check-Act Model for problem solving

  19. Behavioral Interviewing Competency Behaviors Performance Disciplinary Recruitment Selection Recognition Appraisals Action

  20. Learning Organization • New employee orientation • Learning plans • Company-wide training • Core and support process learning • Leadership learning

  21. Recognition Across Workgroup Company level Individual Level Workgroups Level Individual Internal Action Teams Award for Baldrige recognition Performance Awards Excellence Profit sharing Awarded Standing Bronze, Silver, Opportunity Team Gold and Knocks Drawing recognition Platinum Level

  22. Results • Engaged Employees • Loyal Customers • Sustainable Performance

  23. Engaged Employees

  24. Loyal Customers 50.0% 50.0% PATTERN DESIGN INNOVATIVE PRODUCTS 36.3% 40.0% 40.0% 31.3% 28.1% 30.0% 30.0% 21.0% 16.9% 20.0% 20.0% 12.1% 12.5% 10.9% 7.8% 5.7% 10.0% 10.0% 0.0% 0.0% Momentum Competitor A Competitor B Competitor C Competitor D Momentum Competitor A Competitor B Competitor C Competitor D Momentum Maharam Knoll Textiles Designtex Arc-Com 48.4% 50.0% 45.5% 50.0% SUSTAINABILITY 40.0% TECHNOLOGY 40.0% 25.4% 30.0% 30.0% 21.5% 20.0% 20.0% 7.1% 6.4% 9.1% 10.0% 4.8% 8.3% 10.0% 5.0% 0.0% 0.0% Momentum Competitor A Competitor B Competitor C Competitor D Momentum Maharam Knoll Textiles Designtex Arc-Com Momentum Competitor A Competitor B Competitor C Competitor D 49.6% 60.0% 50.4% 50.0% 50.0% 40.0% 40.0% SALES FORCE EFFECTIVENESS CUSTOMER SERVICE 30.0% 24.4% 30.0% 18.1% 20.0% 20.0% 10.2% 9.5% 8.7% 6.3% 5.5% 10.0% 10.0% 2.4% 0.0% 0.0% Momentum Maharam Knoll Textiles Designtex Arc-Com Momentum Competitor A Competitor B Competitor C Competitor D Momentum Competitor A Competitor B Competitor C Competitor D

  25. Secret Sauce Continuous Improvement Employees Culture of Core Sharing in Success Values

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