Natural Resources Wales our change and story so far Making us fit - - PowerPoint PPT Presentation

Natural Resources Wales – our change and story so far

Making us fit for the future…

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Natural Resources Wales

• Formed 1 April 2013 from
• Environment Agency Wales
• Forestry Commission Wales
• Countryside Council for Wales

• Value for money:

– £158m over 10 years – £127m of cash – £31m non-cash

• Environmental
• Customers
• Welsh priorities
• Staff
• New integrated

approaches and supporting legislation

Phase 1 - Living Wales Programme

• Governed and led by Welsh

Government

• Separate from legacy organisations
• Secondees into programme – 70 staff
• Workstreams:
• Legislation
• Day one capability – eg incident

response, call centre

• HR – ie TUPE
• ICT
• Finance
• Comms and Stakeholders

Phase 2

• Transition
• Stand alone
• Post vesting day – from 1 April 2013
• NRW now in existence

– Staff – Teams – Executive Management Team

Pressures and context

Task

• Three organisations into one
• Establishing IT systems
• Separating services and IT from legacy bodies, mainly EA

(flood warning) but also Forestry Commission

• Creating organisational structures
• Harmonising pay and conditions
• Removing duplication of activity (back office)
• Streamlining of frontline activity (benefits of joining up)
• Moving away from legacy ways of working
• Input doesn’t stop

Scale of Task IT Programme

ICT Apps Data Locations People 2,100 1,850 800

60 EA / FC

< 800 30 EA 26 CCW 28 FC < 80 6,000 < 6,000

Transition Structure

CEO Executive Directors x5 Director of Transition Programme Managers CI Specialists ICT Specialists Programme Office

Programme of Projects with Director Sponsor Specialists work across programme Board Transition Advisory Group WG Sponsorship and Scrutiny Gateway Review at 9 months

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24 programmes in the portfolio 117 projects

The full change portfolio

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31 January 2014

What did we deliver?

• April 2013 to April 2015
• Cost of £32.4m
• Exited 29 out of 40 services from EA and FCGB
• Reduced payments to EA and FCGB from £21m to £8.1m (2015/16)

then to £5.5m (2016/17)

• ICT system on Microsoft 365 cloud based
• All staff on NRW IT network by December 2014
• Customer Care Centre
• Re-focussed lab in Llanelli
• Unified staff terms and conditions
• Re-structuring to integrate teams
• New Enterprise Resource Planning system for finance and HR

transactional functions

• New cloud based GIS system – first in the world
• First Corporate Plan 2014-2017

• The scale of achieved
• “Skin in the game”
• Governance structure
• Programme reporting
• Programme office
• ICT expertise
• Use of continuous

improvement tools

• Learning and sharing
• Transparency agenda

• Left over work from Living Wales

programme

• ICT costs more and takes longer
• Developing one voice
• Establishing a clear new common purpose
• Minimal viable product
• Focus on standalone made it EA work

focussed

• Complex relationships with legacy bodies

and other third parties

• Restructuring took loner in operations
• Benefits tracking hard to do – limited

baseline and common systems

• Reporting benefits to a WG business case
• Pace of change for staff
• Pace of change – difficult to engage staff

fully

• People survey results

Where are we going next ?

Creating the foundation

“Establish the organisation to have its own capability and to unify as one organisation its staff, structures, pay and infrastructure”

Unlocking the potential

“Undertake the transformation that is needed to deliver Natural Resource Management and to deliver the benefits identified within the Business case.”

High performing organisation

“Ongoing business improvement and high performance through skilled leaders, managers and staff.”

Transition Transformation

Portfolio of Change: Critical Programmes and Projects

• Service Reviews
• Natural Resources Management
• Developing our staff
• Customer focus
• Income