Evaluation of the DRS Meet the Bidders presentations Contents - - PowerPoint PPT Presentation

Evaluation of the DRS “Meet the Bidders” presentations

Contents

• Issue 1 – Staff perspectives on the two bidders
• Issue 2 – Staff concerns about terms and conditions
• Issue 3 – Interaction of the staff with the bidders
• Conclusion

Issue 1

Staff perspectives on the two bidders

• 86 % of members found the presentation by EC Harris helpful

whereas only 41% for Capita

• 86% of members found EC Harris staff helpful as compared to 50%

for Capita

• Only 27% of members expressed confidence that EC Harris can

effectively deliver their service, as compared with only 3% for Capita

1. I found the presentation helpful

86% 14% 0%

EC Harris

41% 26% 32%

Capita Symonds

2. I found the staff helpful at the presentation

86% 11% 3%

EC Harris

50% 24% 26%

Capita Symonds

3. I am confident that the bidders will be able to effectively deliver the service

27% 51% 22%

EC Harris

3% 56% 41%

Capita Symonds

Issue 2

Staff concerns about terms and conditions

• 86% of members felt EC Harris addressed their concerns about

locating the service within the borough as compared with only 41%

• f members had confidence in Capita Symonds
• Only 19% of members were confident EC Harris would not make

staff redundant after TUPE transfer as compared with only 12% for Capita Symonds

• Only 24% of members believed EC Harris would protect flexi

time, flexible working, membership of the pension scheme and terms & conditions as compared with 9% for Capita Symonds

4. The bidder addressed my concerns about locating the service within the borough

86% 14% 0%

EC Harris

41% 26% 32%

Capita Symonds

5. I am confident that there will be no compulsory redundancies after the TUPE transfer

19% 41% 41% 12% 35% 53% 0% 10% 20% 30% 40% 50% 60% Agree Don't know Disagree EC Harris Capita Symonds

6. I feel the bidders demonstrated a commitment to a modern and quality working environment for staff

62% 30% 8% 29% 41% 29% 0% 10% 20% 30% 40% 50% 60% 70% Agree Don't know Disagree EC Harris Capita Symonds

7. I am confident that the bidder will protect my flexi time, flexible working, membership of the pension scheme and terms & conditions

24% 49% 27% 9% 44% 47% 0% 10% 20% 30% 40% 50% 60% Agree Don't know Disagree EC Harris Capita Symonds

8. I am confident that the bidder will ensure that new starters will have access to the LGPS and the same terms & conditions

11% 41% 49% 9% 35% 56% 0% 10% 20% 30% 40% 50% 60% Agree Don't know Disagree EC Harris Capita Symonds

9. I expect to see commitments encompassing terms & conditions, location and pension in writing from each of the bidders prior to their being selected

73% 19% 8% 68% 18% 15% 0% 10% 20% 30% 40% 50% 60% 70% 80% Agree Don't know Disagree EC Harris Capita Symonds

Issue 3

Interaction of the staff with the bidders

• A high percentage of our members want to see

commitments in writing from both Bidders

• The majority of our members want to meet the Bidders

before the preferred Bidder is selected

10. I would like another chance to meet the bidders before the preferred bidder is selected

81% 16% 3% 79% 18% 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Agree Don't know Disagree EC Harris Capita Symonds

Conclusion

• Most members indicated a preference for the EC Harris

presentation but neither Bidders convinced members they could effectively deliver their service

• The majority of members remain unconvinced that either

contractor will protect terms & conditions for current staff and new starters

• The majority of members want any commitments made by Bidders

in writing and are requesting a second meeting with both Bidders