Mimi Tsai Emily Chen Sherry Wang 301091073 301201982 301203470 - - PowerPoint PPT Presentation

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Aug 13, 2022 323 likes •441 views

Mimi Tsai Emily Chen Sherry Wang 301091073 301201982 301203470 Helen Wong 20 years old I dont understand why the fares are so complicated! Helen is a recent graduate from BCIT and no longer has access to a U-Pass. While she is

SLIDE 1

Mimi Tsai 301201982 Emily Chen 301203470 Sherry Wang 301091073

SLIDE 2

Helen Wong

“I don’t understand why the fares are so complicated!”

Helen is a recent graduate from BCIT and no longer has access to a U-Pass. While she is familiar with transiting around Metro Vancouver, she doesn’t understand the fare system as well. Therefore she would like to be able to track her Compass Card’s balance and validity.

20 years old EXPERIENCE GOALS

Wants a clear display of fare information without having to expend lots of time and energy to find it

END GOALS

Be able to effortlessly track Compass card balance and time remaining Fare information clearly laid

ut and easy to refer to.
FRUSTRATIONS

Does not want to pay unnecessary fees, since she still has student debt Thinks that Transit fares are confusing and complex to understand

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A feature that allows the user to sync their Compass Card to the app so that they can easily track their balance and fare validity. Fare information is also provided on a new section as well as integrated into the existing app elements.

Proposal

Fares

Compass Card Fare Pricing

Fare Validity

00:00:00

Time Remaining

Balance

$0.00

RELOAD

Stored Value (Compass Card)

Zone Concession Adult Link My Compass Card

SLIDE 4

Introducing the feature

Introducing Fares! Introducing Fares!

A handy feature that shows important information about fares for public transit! You can now link your Compass card to quickly check your fare validity and balance. The cost of each trip is now integrated into the search results.

Fares

Compass Card

Fare Validity

01:30:00

Time Remaining

Balance

$30.00

RELOAD Compass No: 0123 **** **** **** 0123

When first opening the app, a popup will appear, introducing the new feature to the user. This will also inform the user what they will be able to do with the new feature. Introducing Fares! Introducing Fares!

Fares

SLIDE 5

Fares

Compass Card Fare Pricing

Fare Validity

00:00:00

Time Remaining

Balance

$0.00

RELOAD

Stored Value (Compass Card)

Zone Concession Adult 1 2 $2.30 $3.35 $1.85 $2.85 Link My Compass Card

Link Compass Card

Fares

Compass Card Fare Pricing

Fare Validity

00:00:00

Time Remaining

Balance

$0.00

RELOAD

Stored Value (Compass Card)

Zone Concession Adult 1 2 $2.30 $3.35 $1.85 $2.85 Link My Compass Card

The user can link their transit card, which allows the app to track their card balance and detect when they use the card.

Fares

Compass Card Fare Pricing

Fare Validity

01:30:00

Time Remaining

Balance

$30.00

RELOAD

Stored Value (Compass Card)

Zone Concession Adult 1 2 $2.30 $3.35 $1.85 $2.85

Compass No: 0123 **** **** **** 0123

UNLINK

Compass Card

By linking card you agree to our Terms of Service and have read our Privacy Policy.

Compass Card Number CVN Code

20-digit number on the back of your card 3-digit number on the back of your card

LINK

SLIDE 6

Notifications

Fares

Compass Card Fare Pricing

Fare Validity

01:30:00

Time Remaining

Balance

$30.00

RELOAD

Stored Value (Compass Card)

Zone Concession Adult 1 2 $2.30 $3.35 $1.85 $2.85

Compass No: 0123 **** **** **** 0123

UNLINK

Notifications

Balance

Compass Card

Fare Validity

Off When 15 min left When the fare will expire during a trip Off Balance less than $5.00 When balance will run out during a trip

01:15:39

Your Compass card has $2.35 left.

Citymapper 00:15:00

The Fare Validity feature syncs with the user’s card so when they tap in, it automatically starts the timer. The user can adjust their notification settings according to their preference.

SLIDE 7

Fare Pricing

$0.00

RELOAD

Stored Value (Compass Card)

Zone Concession Adult 1 2 3 $2.30 $3.35 $4.40 $1.85 $2.85 $3.85

Single Fare

Zone Concession Adult 1 2 3 $2.95 $4.20 $5.70 $1.90 $2.90 $3.90

Monthly Pass

Zone Concession Adult

Single Fare

Zone Concession Adult 1 2 3 $2.95 $4.20 $5.70 $1.90 $2.90 $3.90

Monthly Pass

Zone Concession Adult 1 2 3 $95 $128 $174

Day Pass

Zone Concession Adult All $10.25 $8

This section provides a quick and easy reference for the fare pricings for the public transit system. This allows the user to find this information without having to navigate away from the app.

Fares Fares

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Additional Widgets

Fare Expiry

00:00:00

Card Balance

$5.45

Time Remaining

Vancouver Vancouver

Fare Expiry

00:00:00

Card Balance

$5.45

Time Remaining

Vancouver Vancouver

If the user wants to check their card balance or check the time remaining on their fare validity, they can use these widgets, which is faster than having to open and load the app.

SLIDE 9

Integrated fare pricing for search results

On the other existing screens throughout the app, the costs of using public transit is displayed for the user so they can make an informed choice on which route to take.

SLIDE 10

Quick reference to fare pricing when needed

Stored Value (Compass Card)

Zone Concession Adult 1 2 3 $2.30 $3.35 $4.40 $1.85 $2.85 $3.85

Due to the different types of fares and costs, rather than filling the screen with too much at once and risk confusing users, an “info” icon is provided so

ne can view the information only when needed.

SLIDE 11

References

Bcitsa. (2015). Retrieved June 16, 2018, from https://i.ytimg.com/vi/S9PrnWl-KTM/maxresdefault.jpg

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Compass. (n.d.). [Compass Card Logo]. Retrieved June 16, 2018, from https://www.compasscard.ca

Cresnar, G. (n.d.). Dollar symbol free icon [Digital image]. Retrieved June 16, 2018, from https://www.flaticon.com/free-icon/dollar-symbol_126179

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Gadget Hacks. (2018). [Digital image]. Retrieved June 16, 2018, from https://img.gadgethacks.com/img/75/25/63645660211791/0/here-are-some-cool-new-home-screen-features-galaxy-s9.w1456.jpg Murashko, A. (2015). Retrieved from https://cdn-images-1.medium.com/max/2000/1*LNHxQ2Y6IgcxVVLgn6Gvsw.png Prince, J. (2011). Varela Round [Font]. Retrieved from https://fonts.google.com/specimen/Varela+Round Rigdon, D. (n.d.). [Digital image]. Retrieved June 16, 2018, from https://unsplash.com/photos/JDWE-hjpNPo

Samsung. (n.d.). [Digital image]. Retrieved June 16, 2018, from

http://image.samsung.com/apps/star/smartthings/common/apps_things_feature06_slide01_mo.png Wedam, G. (n.d.). Retrieved from https://www.dropbox.com/sh/593333fvl7fyfzs/AAAz_BjPgrobzwQRLMIw0ftUa?dl=0