Mapping clinical interactions and patient journeys Attending : - - PowerPoint PPT Presentation
Mapping clinical interactions and patient journeys Attending : Nickie Viljoen: Claims Solutions Practice Lead Eduanne Nel: Enterprise Architect PACR: Predicting all cause unplanned readmissions Jacques Van Zyl: Head of Delivery Samantha Rose: ARIS
Attending: Nickie Viljoen: Claims Solutions Practice Lead Eduanne Nel: Enterprise Architect Jacques Van Zyl: Head of Delivery Samantha Rose: ARIS & Change Practice Lead Susan Walker: Head of Strategy & Partnerships
Health Analytics Conference October 17 Susan Walker
Head of Strategy Global Data & Tech Co. 25 yrs, listed JSE GM Centre for Health Innovation (Alfred Health) NHS Ambulance (UK) 10yrs Hospitals (Aus)
Health Analytics Conference October 17 Susan Walker
Health Insights Challenge
Problem Definition Literature Review Data Preparation Data Exploration Predictive Modelling Model Assessment Implement Model
“develop a validated business and quality improvement case to justify expenditure to redesign its discharge planning process and reduce unplanned readmissions”
Implement (Party time!)
Health Analytics Conference October 17 Susan Walker
Gartner predicts that, through 2017, 60 percent of big data projects will fail to go beyond piloting and experimentation, and will be abandoned.
persistently occurs in an apparently random manner at the point where the occurrence is noticed whack-a-mole
Health Analytics Conference October 17 Susan Walker
Role Metric
Collaboration Framework
DoHS DoVA DoH Collaboration Element
Business Documents
Procedures Templates Work Instructions
Application Systems
New System Legacy System Interface
Information Architecture
Data Data
Business Objectives
Business Objective Requirement
Benefits
Benefit Requirement Requirement
KPIs/Metrics
Data Sensor KPI
Reporting
System Reports Requirement Requirement Requirement
Competency
Role Competency Competency Competency
Organisation
Function Position Department Role
Best Practices
Guiding Principle Best Practice
Legislation & Policies
Policy Requirement
Business Rules
Business Rule
Business Requirements
TO BE Requirement AS IS Requirement
IT System Access
Organisational Role Business Process Role System Security Role
Business Management Elements
Quality System (ISO 9001) Requirement Metrics
Level 3
Process Steps Google Street View
Level 2
Business Process & E2E Process Scenarios Helicopter View
Level 1
Enterprise Process Map Satellite View