Langara College Information Technology IT Info-Session Mar, 2015 - - PowerPoint PPT Presentation
Langara College Information Technology IT Info-Session Mar, 2015 INFORMATION TECHNOLOGY Agenda 1 IT Vision & Strategy 2 IT Organization 3 IT Operations Restructuring 4 Project Updates 5 Email Project 6 Citrix 7 Project
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IT Info-Session – Mar, 2015
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IT Vision & Strategy IT Organization IT Operations Restructuring Project Updates Email Project Citrix Project Leapfrog
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The Langara Information Technology group aims to provide effective, sustainable and innovative solutions that help students, faculty and staff achieve their mission.
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Adopt disciplined and process driven approaches Adopt and integrate readily available solutions Leverage shared service opportunities Collaborate with the Higher Education IT community
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Desk and Computer Support functions
Management (KCS)
coming soon
Client Service ces
Alex Go Goldman Team Le Lead Damon Ste tennett tt Service Desk Coordinator Support Ameet Bains Stan James Daniel Kavanagh VA VACANT NT VA VACANT NT VA VACANT NT VA VACANT NT Operations Nelson Yuen Eddie Yuen Andre Hastick Julie Lo Paul Deol Aaron Brooks Instructional Assistant Neil Amsler (IA) Kevin McMillan (IA)
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Project / Initiative Health Progress Last Change Risk Risk Description Leapfrog 0% Staffing for discovery Pending resources Windows XP Migration 0% Initiation Student Drive Migration 0% Initiation Fluid Survey 50% Implementation Timing Spring Service Pack 50% Development Resources Telephony (VOIP) 0% Research Translink Compass 90% Go-Live preparation Pilot: April / GA: June Essential Business Continuity 0% Staffing for discovery Pending resources PCI Compliance 50% Preparing for training Resources Knowledge Management (KCS) 20% In Training Resources Email 60% IT Pilot (IT) Resources Service Desk Reorganization 70% Staffing Rebuilding HR Capacity 35% Signing contracts
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Outlook 2013
address book, 10GB mailbox, enhanced web interface, enhanced security.
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April
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– Most of the reported issues have been resolved
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Business Process Review and IT Transformation to Optimize Business Processes and their alignment with Langara Strategy and Achieve Information Technology Sustainability
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Project Leapfrog originated from:
improvements
system improvements
current capacity of IT
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Project Leapfrog is a College-wide initiative lead and governed by the Project Steering Committee
(It is not an “IT” project)
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