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Inpatient Hospital Review Program Overview Case Management Agency Meeting November 1, 2018 S tephanie Ziegler, Cost Control & Quality Improvement Office Director 1 Agenda Principles of Quality Improvement & Cost Control


  1. Inpatient Hospital Review Program Overview Case Management Agency Meeting November 1, 2018 S tephanie Ziegler, Cost Control & Quality Improvement Office Director 1

  2. Agenda • Principles of Quality Improvement & Cost Control • Inpatient Hospital Review Program Overview & Feedback • What’ s Next: Online Resources & Future Engagement 2

  3. Improving Quality; Controlling Cost • Health = physical, mental & social wellbeing • Most vulnerable populations requires policy that addresses individual needs Quality Access • Predict to Prevent Member-centric • Right resources early yield near + long-term savings • Care coordination & transition management Cost • S tay connected in between care settings • Right Care. Right Place. Right Time. Done Right! 3

  4. Inpatient Hospital Review Program Through S B 18-266, the Department is implementing an inpatient hospital review program in collaboration with our stakeholders Program Goals • Improve Member’ s Quality of Care • Facilitate better care planning and inpatient care transitions • Ensure services occur in appropriate care setting with the optimal stay length based on individual’ s needs • Monitor to assure appropriate billing practices • Provide timely, accurate information and tools to our partners who can then assist those Members needing the most assistance 4

  5. Inpatient Hospital Review Program Components Prior or contemporaneous to admission • Inpatient admission notification • Preadmission certification Concurrent with inpatient stay • Continued stay > 4 days • Complex case review Post inpatient stay • Pre-pay reviews • Post-pay reviews 5

  6. Care Coordination with our Partners Improving the daily data feeds to our partners with potential high-risk members prioritized: • Inpatient Admission - notification about admission with key information to assist care coordination • Continued S tay Reviews - continued stays over 4 days prioritizing potential high risk members with their proj ected discharge date Provider Portal - Inpatient eQS uite Generates RAE Receipt of Authorization Request File Feed Notification Notification S ubmitted 6

  7. Patient Prioritization Daily reports will have patients listed in priority order to allow targeted coordination of care Patients with high-ED Any Occurrence (emergency History of of all-cause 30 department) Behavioral or day readmissions High-risk utilization, with List Order Mental Health over the last (2) pregnancies three (3) or more Diagnoses or last years visits over the (2) years last year First X X X X S econd X X X Third X X Other Any other subset of the population 7

  8. Discussion & Feedback 8

  9. What’s Next... • Conducting meetings with key stakeholders • Conducting hospital test connectivity and training - approximately 99% of hospitals are currently integrated • Effective beginning of January 2019 • Program Updates in Future Case Management Agency Meetings • Other… . 9

  10. Where to Find Out More: Online Resources • New web page for Controlling Medicaid Costs Initiatives (S B 18-266) • Inpatient Hospital Review Program and Other Information • Upcoming S takeholder Meeting Information • Visit CO.gov/ hcpf/ controlling-medicaid-costs-initiatives 10

  11. Thank You! Contact: Stephanie Ziegler Cost Control & Quality Improvement Office Director Stephanie.Ziegler@ state.co.us 11

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