Im Improved
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Im Improved oved Ac Acce cess ss launching st Novem 1 st - - PowerPoint PPT Presentation
Im Improved oved Ac Acce cess ss launching st Novem 1 st vember ber 2019 Wo Working rking together gether to off ffer er gr greater ater access ac ess an and choice hoice Bartongate Surgery Gloucester City Health Centre
➢ Bartongate Surgery ➢ Gloucester City Health Centre ➢ Gloucester Health Access Centre ➢ Kingsholm Surgery ➢ Partners In Health
Mon to Fri – 18:30 to 20:00pm Saturdays– 08:00 to 12:00pm *location will be confirmed at time of booking and will be at one of our PCN practices
*during core days/hours, Mon – Fri 08.00 – 18.30 *location and times vary, check with reception Sunda day y morning ng appointmen ments will be a at Glouce cester ter Health th and Access Centr ntre *all appointments, days, times are subject to availability
These ese appointm tments ents are for anyon
e with h a ne new w problem, , such h as tonsilli lliti tis
an ear infecti ction n or a a lo long-term term conditi tion
me worse eg eg a a chest t conditio ion n – and needs treati ating ng urge gently. ntly. If yo you have a c complex x ongoin ing g problem, m, it is is pr probably best t to fo follow up with your usual ual GP w who knows
best. t.
Your first point of contact should always be your own GP surgery who will be able to assist you. If you have any concerns about the service, please get in touch with your
Ring your GP surgery as
normal.
Your surgery will offer you an
appointment based on what is available.
If you choose an Improved
Access appointment, the Reception staff will tell you where the clinic is being held and times available.
Medical cal record rd consent nt The doctor or nurse that sees you will need your consent to access your medical records for the purpose of the
Receptionist booking the appointment will check that you give
consent, they will not be able to see you in this clinic. Tests ts or re referra rrals to hospita tal Following on from your consultation, if you need further investigation such as blood tests or xrays,
referral to hospital, your own GP will arrange this for you. Medicat catio ion If you need medication, such as antibiotics, you will be given a prescription. Feedba back ck If you have any comments to make
please fill in the feedback forms available at Reception.