SLIDE 1 ha·ven
Noun: haven; plural noun: havens
“a place offering favorable opportunities and conditions”
synonyms: sanctuary, oasis, retreat
Our Haven… Your Peace of Mind
havenresorts.com
Haven is Back October 1st
weddings@havenresorts.com
SLIDE 2 Haven Riviera Cancun is part of Hipotels, which fully owns and
- perates 29 hotels, located
exclusively in the Balearic Islands, the Canary Islands, and Andalusia. In 2015, Hipotels decided to develop its first Mexico/Caribbean hotel complex which will include 3 resorts and 1,500 rooms. Haven Riviera Cancun Resort & Spa
- pened on October 5, 2018 – an
adults-only all-inclusive resort with 333 junior suites and suites. Haven Riviera Cancun is a proud member of Preferred Hotels & Resorts and its LVXCollection, The Hotel Collection 2020 by American Express and recent winner of the 2020 TripAdvisor Travelers’ Choice Award.
havenresorts.com weddings@havenresorts.com
SLIDE 3
havenresorts.com weddings@havenresorts.com
SLIDE 4 COVID-19 Safety Protocols
- Have all rooms fully cleaned and sanitized daily
- Have all the public areas, surfaces and touch points sanitized multiple times throughout the day.
- Have hand sanitizer dispensers available throughout the property.
- Enforce social distancing measures and continue to use throughout the resort.
- Keep all table set-ups and seating arrangements adjusted to meet safe recommended distances.
- Implement strict hygiene policies for staff.
- Remind our guests and employees of resources at their disposal.
- Offer guests the opportunity to have rooms cleaned less frequently.
- Abide by any new mandatory policies.
weddings@havenresorts.com havenresorts.com
SLIDE 5 Hotel Overview:
- 15 min from Cancun airport
- Adults only
- 333 Jr. Suites & Suites (109 are in the Serenity Club)
- Exclusive Serenity Club check-in area and lounge
- 24-hrs all-inclusive including room service
- 1 main and 4 a la carte restaurants – 3 snack bars
- 9 bars including 2 swim-up bars
- Beach & Pool waiter service
- Coffee Shop
- 3 pools & 1 giant jacuzzi
- Full service Spa &Gym
- Romantic Gazebos
- Tennis & multiple use court
- Shops
- Complimentary WIFI
Why Choose Haven Riviera Cancun for your Wedding & Leisure Groups :
- Part of LVX Collection of Preferred Hotels and Resorts
- 2020 TripAdvisor Travelers’ Choice Winner
- Part of 2020/21 Ameican Express Hotel Collection
- Intimate and secluded ambiance
- All suite adults-only property.
- Horizontal beach front hotel design
- Short walking distances throughout the resort
- Serenity Club Ocean Front Guaranteed
- King size beds guaranteed
- Personalized mini-bar menu
- Amenities menu
- Personalized aromatherapy in the room
- No Time Share nor Vacation Club on site
havenresorts.com weddings@havenresorts.com
SLIDE 6
havenresorts.com weddings@havenresorts.com
SLIDE 7
Romantic All-Exclusive Wedding Experience
havenresorts.com weddings@havenresorts.com
SLIDE 8 “Your All Exclusive Romantic Experience”
Haven Riviera Cancun Resort & Spa is one of the most romantic, tranquil and secluded venues in the Mexican Caribbean – the perfect setting for your destination wedding. Your guests will be enchanted by our sophisticated design and mesmerized by our sweeping ocean views. Celebrating your wedding at Haven will guarantee you will experience an unparalleled level of hospitality and impeccable, personalized service. You will be guided by our certified on site planner and a luxurious, private bridal suite. Beyond anything you can imagine and exceeding your every expectation, a wedding at Haven Riviera Cancun will enchant and delight any couple with our unique all exclusive experience.
havenresorts.com weddings@havenresorts.com
SLIDE 9 Unique Selling Features for Destination Weddings:
- Only one wedding each day
- Spetacular complimentary Bridal Suite
- Wedding Group Cash Incentive up to $1,000 USD
- Pre-Wedding visit
- Experienced Wedding Planner
- Mesmerizing locations for all your events
- Intimate and secluded ambiance
- Same sex Weddings
- Wedding packages commissionable at 20%
havenresorts.com weddings@havenresorts.com
SLIDE 10
Get Ready in the Perfect Bridal Suite
havenresorts.com weddings@havenresorts.com
SLIDE 11 Wedding and Romance Packages:
➢ Sneak Peak Pre-Wedding Visit
- In case wedding gets confirmed 50% will converted into credit.
➢ Haven in Love Wedding Package
- $2,500 USD up to 10 guests (could be as complimentary)
- Extra guest - $15 USD
➢ Wedding Bells are Ringing Wedding Package
- $2,999 USD up to 20 guests
- Extra guest - $55 USD
➢ Tie the Knot Wedding Package
- $4,999 USD up to 20 guests
- Extra guest $75 USD
➢ Say Yes to Forever Proposal Package
- $199 USD or Complimentary with 3 nts minimum stay
➢ Lasting Moments Honeymoon Package
- $399 USD or Complimentary with 4 nts minimum stay
➢ Our-Versary Anniversary package
- $299 USD or Complimentary with 3 nts minimum stay
- Wedding Packages are commissionable at 20%.
havenresorts.com weddings@havenresorts.com
SLIDE 12 Sneak Peak Pre-Wedding Visit
Visit our resort before your wedding and meet with a wedding specialist to plan your perfect day.
Pre-Wedding Visit Includes:
- VIP welcome
- Beautiful Romance Junior Suite Partial Ocean View
- Special romantic turn- down service upon arrival
- Chocolate dipped strawberries
- Bottle of premium sparkling wine
- Delicious breakfast in bed to start your day
- Meeting with your certified wedding specialist
- Tour of the unique wedding locations our resort has to offer
- Enjoy an exquisite menu tasting
- Meet with our expert vendors to express your vision and ideas
- 15% discount in MySenses Spa to relax after a great planning day
- Receive credit toward your wedding or romance package if you
book within 30 days from your pre-wedding visit
- Additional wedding perks when booking early
* CLICK HERE for Terms and Conditions
havenresorts.com weddings@havenresorts.com
SLIDE 13 Haven in Love
Complimentary package by Haven Riviera Cancun, perfect for a romantic and intimate wedding.
Based on five rooms booked with a minimum 4-night stay in any category OR one 7-night stay in a Serenity Club Romance Junior Suite Swim-out Ocean Front . Ideal for up to 10 guests lodged at the hotel Haven in Love Package includes: Wedding: ✓ Services of a wedding coordinator ✓ Preparation of wedding attire* ✓ Bridal Suite on wedding day ✓ Symbolic Ceremony* ✓ Choice of wedding ceremony locations ✓ Unique ceremony decorations including:
- Floral arrangement for:
- Bridal Bouquet*
- Groom Boutonniere*
- Altar table
- Tiffany chairs for ceremony
✓ Audio System for the ceremony* ✓ Wedding Cake for up to 10 guests ✓ 1 bottle of Champagne for your wedding toast ✓ 15% discount on digital wedding photo & video services (not combinable with any other promotion) Just for you: ✓ In-suite check-in ✓ 30-minute couples massage ✓ 15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) ✓ Special wedding turn down service on your wedding night. ✓ Late check out for wedding couple guaranteed until 2:00 pm Wedding Gifts from Haven: ✓ Complimentary “Lasting Moments” Honeymoon Package ✓ Complimentary “Our-versary” Anniversary Package Selling Price: $ 2500 or Complimentary with minimum stay noted above * CLICK HERE for Terms and Conditions
havenresorts.com weddings@havenresorts.com
SLIDE 14 Wedding Bells are Ringing
Everything you will need for a memorable all exclusive destination wedding.
Ideal for up to 20 guests lodged at the resort Wedding: ✓ Services of a wedding coordinator ✓ Preparation of wedding attire* ✓ Bridal Suite on wedding day ✓ Symbolic Ceremony* ✓ Choice of wedding ceremony locations ✓ Hairstyling and makeup application for one member of the wedding couple on the ceremony day ✓ Unique ceremony decorations including:
- Floral arrangement for:
- Bridal Bouquet*
- Groom Boutonniere*
- Altar table
- 2 corsages & 2 boutonnieres
- Tiffany chairs for ceremony
- Wedding gazebo
✓ Audio system for the ceremony* ✓ 45-minute instrumental soloist for ceremony or cocktail reception ✓ 2 bottles of champagne for your wedding toast ✓ Wedding cake for up to 20 guests ✓ 1-hour private cocktail reception with hors d’oeuvres & open bar ✓ 2-hour private dinner reception with four course dinner & open bar (up to 20 guests) ✓ 15% discount on digital wedding photo & video services (not combinable with any other promotion) Just for you: ✓ In-suite check-in ✓ 30-minute couples massage ✓ Personalized welcome sign for your wedding group upon arrival ✓ Gift bag room delivery ✓ 15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) ✓ Special wedding turn down service on wedding night ✓ Late check out for wedding couple guaranteed until 2:00 pm Wedding Gifts from Haven: ✓ 15% MySenses Spa discount on all treatments (products excluded) for couple’s parents, maid of honor & best man. ✓ Complimentary “Lasting Moments” Honeymoon Package, any room type ✓ Complimentary “Our-Versary” Anniversary Package, any room type Selling Price: $ 2,999 * CLICK HERE for Terms and Conditions
havenresorts.com weddings@havenresorts.com
SLIDE 15 Tie the Knot
Go above and beyond with our most exclusive wedding package.
Ideal for up to 20 guests lodged at the resort Tie the Knot Package includes:
Wedding: ✓ Services of a wedding coordinator ✓ Preparation of wedding attire ✓ Bridal Suite on wedding day ✓ Symbolic Ceremony* ✓ Choice of wedding ceremony locations ✓ Hairstyling and makeup for one member of the wedding couple on the ceremony day ✓ 2 hour private welcome dinner reception (buffet style with open bar) ✓ Audio System included for welcome dinner reception ✓ Unique ceremony decorations including:
- Floral arrangement upgrade for:
- Bridal Bouquet*
- Groom Boutonniere *
- Altar table
- 2 corsages & 2 boutonnieres
- Tiffany chairs for ceremony
- Wedding Gazebo upgrade
✓ Audio System for the ceremony * ✓ 45-minute instrumental soloist for ceremony or cocktail reception ✓ 2 bottles of champagne for your wedding toast ✓ Wedding cake up to 20 guests ✓ 1 hour private cocktail reception with hors d’oeuvres & open bar ✓ 3 hour private dinner reception four course dinner & open bar (up to 20 guests) ✓ Signature Cocktail for wedding reception ✓ 2-hour DJ Service during wedding dinner (with basic audio system included) ✓ 15% discount on digital wedding photo & video services (not combinable with any other promotion) Just for you: ✓ In-suite check-in ✓ 30-minute couples massage ✓ Personalized welcome sign for your wedding group upon arrival ✓ Gift Bag room delivery ✓ Intimate dinner for two during your stay ✓ 15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) ✓ Special wedding turn down service on your wedding night ✓ Late check out for couple guaranteed until 2:00 pm Wedding Gifts from Haven: ✓ 15% discount on MySenses Spa treatments (products excluded) for couple’s parents, maid of honor & best man ✓ Pamper your parents with 4 My Senses Spa certificates for 30 minutes massage ✓ Complimentary “Lasting Moments”Honeymoon Package, any room type ✓ Complimentary “Our-Versary” Anniversary Package, any room type
Selling Price: $ 4,999 * CLICK HERE for Terms and Conditions
havenresorts.com weddings@havenresorts.com
SLIDE 16 Package Inclusions at a Glance
Haven In Love Weddig Bells are Ringing Tie the Knot Services of a wedding coordinator X X X Preparation of wedding attire X X X Bridal Suite on wedding day X X X Symbolic Ceremony X X X Choice of wedding ceremony locations X X X Unique ceremony decorations including: X X X Floral arrangement for Bridal Bouquet, Groom Butonniere and Alter Table X X X Tiffany chairs for ceremony X X X 2 corsages & 2 boutonnieres X X Wedding gazebo X X Wedding gazebo and Florals upgrade X Audio System for the ceremony X X X Wedding Cake X X X Champagne for your wedding toast X X X 15% discount on wedding photo & video services (not combinable with any other promotion) X X X 1 hour private cocktail reception with hors d’oeuvres & open bar X X 45-minute instrumental soloist for ceremony or cocktail reception X X Hairstyling and makeup application for one member of the wedding couple on the ceremony day X X 2-hour private dinner reception with four course dinner & open bar (up to 20 guests) X 2 hour private welcome dinner reception (buffet style with open bar) X Audio System included for welcome dinner reception X 3-hour private dinner reception with four course dinner & open bar (up to 20 guests) X Signature Cocktail for wedding reception X 2-hour DJ Service during wedding dinner (with basic audio system included) X Just for you: In-suite check-in X X X 30-minute couples massage X X X 15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) X X X Special wedding turn down service on your wedding night. X X X Late check out for wedding couple guaranteed until 2:00 pm X X X Personalized welcome sign for your wedding group upon arrival X X Gift bag room delivery X X Intimate dinner for two during your stay X Wedding Gifts from Haven: Complimentary “Lasting Moments” Honeymoon Package X X X Complimentary “Our-versary” Anniversary Package X X X 15% MySenses Spa discount on all treatments (products excluded) for couple’s parents, maid of honor & best man X X Pamper your parents with 4 certificates for 30 minutes massage at My Senses Spa X
SLIDE 17
Junior POV Suite Junior Suite Swim-out POV
havenresorts.com weddings@havenresorts.com
SLIDE 18
Junior Suite POV Junior Suite Swim-out POV
havenresorts.com weddings@havenresorts.com
SLIDE 19
Serenity Club Junior Suite Swim-out OceanFront Serenity Club Junior Suite Ocean Front
havenresorts.com weddings@havenresorts.com
SLIDE 20
Serenity Club Junior Suite Ocean front / Swim-out OceanFront
havenresorts.com weddings@havenresorts.com
SLIDE 21
Serenity Club One Bedroom Master Suite OceanFront
havenresorts.com weddings@havenresorts.com
SLIDE 22
Serenity Club One Bedroom Master Suite Ocean Front
havenresorts.com weddings@havenresorts.com
SLIDE 23
“Agua Bendita” Mexican SteakHouse
havenresorts.com weddings@havenresorts.com
SLIDE 24
leisuregroups@havenresorts.com
“Satsu” Asian Fusion
weddings@havenresorts.com
SLIDE 25
“Vora Mar” Grill
havenresorts.com weddings@havenresorts.com
SLIDE 26
“Olios” Mediterranean
havenresorts.com weddings@havenresorts.com
SLIDE 27
“Moons Cabaret”
havenresorts.com weddings@havenresorts.com
SLIDE 28
“MySenses” Spa
weddings@havenresorts.com havenresorts.com
SLIDE 29 Special Concessions
for Wedding and Leisure Groups:
➢ 45% Early Booking Discount
- Booking: Up to September 30, 2020
- Travel: November 1, 2020 – December 20, 2022
- 1 Comp room per 5 dbl rooms paid, max of 3 comps
- 1 Upgrade per 5 dbl rooms paid, max of 3 upgrades
- 1 VIP amenity per 5 dbl rooms paid, max 3 VIP amenities
- 1-hour comp cocktail reception with pre-selected liquors
- 24 room nights mínimum for concessions to apply
- For bookings made through our partnering tour operators
➢ Attrition Policy:
- Up to 90 days prior, no penalty
- 89-75 days prior up to 20% no penalty , rest is charged
with 50% entire stay
- 74-60 days prior up to 15% no penalty, rest is charged
with 55% entire stay
- 59-45 days prior up to 10% no penalty, rest is charged with
60% entire stay
- 44 days or les 100% penalty of total room nights canceled
including no shows and early departure
➢ Cancellation Policy:
- Up to 90 days prior, no penalty
- 89-60 days prior 50& of entire stay
- 59 days or less total charge of entire stay
Cash Incentive
for Wedding and Leisure Groups:
40 – 79 room nights per group - $200 80 – 159 room nights per group - $450 160+ room nights per group - $1,000 PLUS – 2 Complimentary Nights
- Applicable for travel agent bookings made through our
partnering tour operators
- Promo code WGCI2021 and group information must
be submitted to weddings@havenresorts.com
- Promo code LGCI2021 and group information must
be submitted to leisuregroups@havenresorts.com
- Room nights above are based on double occupancy
- Combinable with best available rates and groups
concessions at the time of booking
- Cash incentive will be redeemed once group travel has
been concluded
- Booking window: Through November 30, 2020 (new
bookings only)
- Travel valid through December 20, 2022
havenresorts.com weddings@havenresorts.com
SLIDE 30 HipAdvisor Getaway
Travel Agent Package: travelagents@havenresorts.com
$299 USD per person
Includes:
➢ 3-night all-inclusive package ➢ Junior Suite Garden View Swim-Out ➢ 15% Discount on Spa treatments ➢ $50 USD Resort Coupons
➢ Upgrade to Serenity Club JRS Swim-Out Ocean Front - $100 USD per person
- Subject to availability and based on double occupancy
- Travel Agent Academy course needs to be completed by the
time of booking to be eligible.
- Complimentary night earned by completing the Preferred
Agent Academy course can be added at the end of the stay
- Site inspection is mandatory
- Valid for travel October 1, 2020 – December 20, 2020
- Bookable only via hotel’s website
- Additional terms and conditions may apply
- Booking code HIPADV
Travel Agent Learning:
Haven’s Travel Agent e-Newsletter:
Sign up for our new e-Newsletter – The HipAdvisor – which will launch in early June. Featuring news, tools, great offers, travel tips and lively inside information. Sign up at: www.havenresorts.com/agentnewsletter
Haven Preferred Agent Academy:
This educational course was created to introduce travel agents to the unique selling features of the resort. Agents will gain valuable insight and have access to detailed resources making selling the resort easy. Enroll at: www.havenresortsacademy.com
havenresortsacademy.com
SLIDE 31 Hello! My name is Aranzazu Kuri and I am the personal Wedding and Leisure Groups Planner for Haven Riviera Cancun. At Haven we truly care about the vision and needs of
- ur mutual costumers in order to create a truly
exclusive experience. Let’s start planning! Contact me for free consulting and to book a memorable Wedding or Leisure Group.
CLICK HERE to contact me!
SLIDE 32 “Your All-Exclusive Experience”
Find your personal sanctuary and tranquility at our intimate all-suite beachfront resorts and spas. Surrounded by pure luxury and being pampered by our attentive experienced staff will help your clients to explore new levels of exclusive services and personalized amenities. Enjoying the finest resort facilities, your clients will indulge in
- pulent accommodations, unique fusion cuisine and unparalleled spa experiences.
Only at Haven Resorts & Spas will your clients discover what a real all-exclusive experience is all about - fulfilling their every vacation desire.
Haven is Back October 1st
