Haven is Back October 1st haven Noun: haven ; plural noun: havens a - - PowerPoint PPT Presentation

ha·ven

Noun: haven; plural noun: havens

“a place offering favorable opportunities and conditions”

synonyms: sanctuary, oasis, retreat

Our Haven… Your Peace of Mind

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Haven is Back October 1st

Haven Riviera Cancun is part of Hipotels, which fully owns and

• perates 29 hotels, located

exclusively in the Balearic Islands, the Canary Islands, and Andalusia. In 2015, Hipotels decided to develop its first Mexico/Caribbean hotel complex which will include 3 resorts and 1,500 rooms. Haven Riviera Cancun Resort & Spa

• pened on October 5, 2018 – an

adults-only all-inclusive resort with 333 junior suites and suites. Haven Riviera Cancun is a proud member of Preferred Hotels & Resorts and its LVXCollection, The Hotel Collection 2020 by American Express and recent winner of the 2020 TripAdvisor Travelers’ Choice Award.

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COVID-19 Safety Protocols

• Have all rooms fully cleaned and sanitized daily
• Have all the public areas, surfaces and touch points sanitized multiple times throughout the day.
• Have hand sanitizer dispensers available throughout the property.
• Enforce social distancing measures and continue to use throughout the resort.
• Keep all table set-ups and seating arrangements adjusted to meet safe recommended distances.
• Implement strict hygiene policies for staff.
• Remind our guests and employees of resources at their disposal.
• Offer guests the opportunity to have rooms cleaned less frequently.
• Abide by any new mandatory policies.

Hotel Overview:

• Adults-only
• 333 Junior Suites & Suites (109 units are part of

Serenity Club)

• Exclusive Serenity Club check-in area and lounge
• 24-hrs all-inclusive including room service
• 1 main - 4 a la carte restaurants - 2 snack bars
• 9 bars including 2 swim-up bars
• Beach & Pool waiter service
• Coffee Shop
• 3 pools & 1 giant jacuzzi
• 15 swim-up pools
• Full-service Spa &Gym
• Bridal Spa Suite
• Tennis & multiple use court
• Shops
• Tour desks
• In-house travel agency
• Complimentary WIFI

Unique Selling Features:

• 15 min transfer from Cancun airport
• All-Suites property
• No Time Share, no Vacation Club
• Intimate and secluded ambiance
• Horizontal beachfront design
• Over 200 sq. ft. of pools per available room
• Views of rooms - 32% Oceanfront & 54% Partial Oceanview
• Serenity Club 100% Oceanfront Guaranteed
• 88 Swim-out Suites
• King size beds guaranteed
• Personalized Amenities menu
• Nespresso machines in all rooms

“Main” Pool

“Havens” Pool

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Junior POV Suite Junior Suite Swim-out POV

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Junior Suite POV Junior Suite Swim-out POV

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Serenity Club Junior Suite Swim-out Ocean Front Serenity Club Junior Suite Ocean Front

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Serenity Club JuniorSuite Ocean front / Swim-out OceanFront

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Serenity Club One Bedroom Master Suite OceanFront

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Serenity Club One Bedroom Master Suite Ocean Front

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Serenity Club Two Bedroom Master Suite Ocean Front

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Serenity Club Two Bedroom Master Suite Ocean Front

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Serenity Club Presidential Suite Ocean Front

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Serenity Club Presidential Suite Ocean Front

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“Flavours” International Cuisine

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“Agua Bendita” Mexican Steak House

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“Satsu” Asian Fusion

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“Vora Mar” Grill

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“Olios” Mediterranean

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“Limes” Bar

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“Moons Cabaret”

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“MySenses” Spa

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Romantic All-Exclusive Wedding Experience

havenresorts.com weddings@havenresorts.com

Unique Selling Features for Destination Weddings:

• Only one wedding each day
• Spetacular complimentary Bridal Suite
• Wedding Group Cash Incentive up to $1,000 USD
• Pre-Wedding visit
• Experienced Wedding Planner
• Mesmerizing locations for all your events
• Intimate and secluded ambiance
• Same sex Weddings
• Wedding packages commissionable at 20%

havenresorts.com weddings@havenresorts.com

Get Ready in the Perfect Bridal Suite

havenresorts.com weddings@havenresorts.com

Wedding and Romance Packages:

➢ Sneak Peak Pre-Wedding Visit

• In case wedding gets confirmed 50% will converted into credit.

➢ Haven in Love Wedding Package

• $2,500 USD up to 10 guests (could be as complimentary)
• Extra guest - $15 USD

➢ Wedding Bells are Ringing Wedding Package

• $2,999 USD up to 20 guests
• Extra guest - $55 USD

➢ Tie the Knot Wedding Package

• $4,999 USD up to 20 guests
• Extra guest $75 USD

➢ Say Yes to Forever Proposal Package

• $199 USD or Complimentary with 3 nts minimum stay

➢ Lasting Moments Honeymoon Package

• $399 USD or Complimentary with 4 nts minimum stay

➢ Our-Versary Anniversary package

• $299 USD or Complimentary with 3 nts minimum stay
• Wedding Packages are commissionable at 20%.

havenresorts.com weddings@havenresorts.com

Package Inclusions at a Glance

Haven In Love Weddig Bells are Ringing Tie the Knot Services of a wedding coordinator X X X Preparation of wedding attire X X X Bridal Suite on wedding day X X X Symbolic Ceremony X X X Choice of wedding ceremony locations X X X Unique ceremony decorations including: X X X Floral arrangement for Bridal Bouquet, Groom Butonniere and Alter Table X X X Tiffany chairs for ceremony X X X 2 corsages & 2 boutonnieres X X Wedding gazebo X X Wedding gazebo and Florals upgrade X Audio System for the ceremony X X X Wedding Cake X X X Champagne for your wedding toast X X X 15% discount on wedding photo & video services (not combinable with any other promotion) X X X 1 hour private cocktail reception with hors d’oeuvres & open bar X X 45-minute instrumental soloist for ceremony or cocktail reception X X Hairstyling and makeup application for one member of the wedding couple on the ceremony day X X 2-hour private dinner reception with four course dinner & open bar (up to 20 guests) X 2 hour private welcome dinner reception (buffet style with open bar) X Audio System included for welcome dinner reception X 3-hour private dinner reception with four course dinner & open bar (up to 20 guests) X Signature Cocktail for wedding reception X 2-hour DJ Service during wedding dinner (with basic audio system included) X Just for you: In-suite check-in X X X 30-minute couples massage X X X 15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) X X X Special wedding turn down service on your wedding night. X X X Late check out for wedding couple guaranteed until 2:00 pm X X X Personalized welcome sign for your wedding group upon arrival X X Gift bag room delivery X X Intimate dinner for two during your stay X Wedding Gifts from Haven: Complimentary “Lasting Moments” Honeymoon Package X X X Complimentary “Our-versary” Anniversary Package X X X 15% MySenses Spa discount on all treatments (products excluded) for couple’s parents, maid of honor & best man X X Pamper your parents with 4 certificates for 30 minutes massage at My Senses Spa X

Special Concessions

for Wedding and Leisure Groups:

➢ 45% Early Booking Discount

• Booking: Up to September 30, 2020
• Travel: November 1, 2020 – October 31, 2022
• 1 Comp room per 5 dbl rooms paid, max of 3 comps
• 1 Upgrade per 5 dbl rooms paid, max of 3 upgrades
• 1 VIP amenity per 5 dbl rooms paid, max 3 VIP amenities
• 1-hour comp cocktail reception with pre-selected liquors
• 24 room nights mínimum for concessions to apply
• For bookings made through our partnering tour operators

Cash Incentive

for Wedding and Leisure Groups:

40 – 79 room nights per group - $200 80 – 159 room nights per group - $450 160+ room nights per group - $1,000 PLUS – 2 Complimentary Nights

• Applicable for travel agent bookings made through our

partnering tour operators

• Promo code WGCI2021 and group information must

be submitted to weddings@havenresorts.com

• Promo code LGCI2021 and group information must

be submitted to leisuregroups@havenresorts.com

• Room nights above are based on double occupancy
• Combinable with best available rates and groups

concessions at the time of booking

• Cash incentive will be redeemed once group travel has

been concluded

• Booking window: Through November 30, 2020 (new

bookings only)

• Travel valid through December 20, 2022

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HipAdvisor Getaway

Travel Agent Package: travelagents@havenresorts.com

$299 USD per person

Includes:

➢ 3-night all-inclusive package ➢ Junior Suite Garden View Swim-Out ➢ 15% Discount on Spa treatments ➢ $50 USD Resort Coupons

➢ Upgrade to Serenity Club JRS Swim-Out Ocean Front - $100 USD per person

• Subject to availability and based on double occupancy
• Travel Agent Academy course needs to be completed by the

time of booking to be eligible.

• Complimentary night earned by completing the Preferred

Agent Academy course can be added at the end of the stay

• Site inspection is mandatory
• Valid for travel October 1, 2020 – December 20, 2020
• Bookable only via hotel’s website
• Additional terms and conditions may apply
• Booking code HIPADV

Travel Agent Learning:

Haven’s Travel Agent e-Newsletter:

Sign up for our new e-Newsletter – The HipAdvisor – which will launch in early June. Featuring news, tools, great offers, travel tips and lively inside information. Sign up at: www.havenresorts.com/agentnewsletter

Haven Preferred Agent Academy:

This educational course was created to introduce travel agents to the unique selling features of the resort. Agents will gain valuable insight and have access to detailed resources making selling the resort easy. Enroll at: www.havenresortsacademy.com

havenresortsacademy.com

For more information about Haven Riviera Cancun please contact:

Jan LaPointe

Director – Sales and Marketing USA & Canada +1 484 354 9386 jan.lapointe@havenresorts.com

travelagents@havenresorts.com havenresortsacademy.com

“Your All-Exclusive Experience”

Find your personal sanctuary and tranquility at our intimate all-suite beachfront resorts and spas. Surrounded by pure luxury and being pampered by our attentive experienced staff will help your clients to explore new levels of exclusive services and personalized amenities. Enjoying the finest resort facilities, your clients will indulge in

• pulent accommodations, unique fusion cuisine and unparalleled spa experiences.

Only at Haven Resorts & Spas will your clients discover what a real all-exclusive experience is all about - fulfilling their every vacation desire.

Haven is Back October 1st