GGOB Basics//Huddles Caleb Clark Kevin Walter Co-Founder and - - PowerPoint PPT Presentation

▶
ggob basics huddles
SMART_READER_LITE
LIVE PREVIEW

GGOB Basics//Huddles Caleb Clark Kevin Walter Co-Founder and - - PowerPoint PPT Presentation

Feb 03, 2023 208 likes •648 views

GGOB Basics//Huddles Caleb Clark Kevin Walter Co-Founder and Principal Practitioner & Certified Coach Hook + Ladder Digital The Great Game of Business Calgary, AB Chicago, IL About Us Cal aleb Clark, Hook + Ladder Dig igital

slide-1
SLIDE 1

GGOB Basics//Huddles

Caleb Clark Co-Founder and Principal Hook + Ladder Digital Calgary, AB Kevin Walter Practitioner & Certified Coach The Great Game of Business Chicago, IL

slide-2
SLIDE 2

About Us

  • Cal

aleb Clark, Hook + Ladder Dig igital

  • Dig

Digit ital Marketing Agency ba based in in Calgary ry, Alberta Canada th that fo focuses on

  • n

high igh qua ualit ity lead ac acquisition an and bra brand en engagement

  • GG

GGOB practitioner sin since March 2020

  • 11 FT Em

Employees with ith 10% % Rem Remote

  • Cal

aleb an and bu business part artner met et in in gra grad sc school in in 2010, fou founding th the co company in in th the sa same year

  • Kev

evin Walt lter, GGOB Coach an and Practitioner

  • Co
  • Fou
  • under an

and Pri Princip ipal of

  • f Tasty Cat

atering

  • GG

GGOB practitioner sin since 2011 an and co coach sin since 2012

  • 75 FT Em

Employees with ith 0% % remote

  • Tasty Cat

ateri ring – st state an and nat national aw award win inner as as top top co company an and work rkplace

slide-3
SLIDE 3

Huddles

slide-4
SLIDE 4

$9,000,000.00

Why Huddle?

slide-5
SLIDE 5
slide-6
SLIDE 6

Why Huddle?

Eva valuate Game Conditions: Share the big picture – where are we headed, threats,

  • pportunities, and how we are progressing on our goals.

Check th the Sco core: Think about cause and effect: How can we influence the numbers rather than just passively looking at results to date. Pla lan th the Nex ext Pla lay: : What’s ‘One Thing’ I can do this week to improve the score? Get et Fir ired Up: Recognize and celebrate every win, big or small.

slide-7
SLIDE 7

Huddle: a structured meeting designed to keep players focused on, informed about & included in The Game.

slide-8
SLIDE 8
slide-9
SLIDE 9

Huddling Guidelines

1)Frequent 2)Focused 3)Consistent 4)Positive

slide-10
SLIDE 10

SRC Huddle Video

slide-11
SLIDE 11
slide-12
SLIDE 12

$9,000,000.00

What did you see?

slide-13
SLIDE 13

No matter where it is practiced, Open-Book Management t has two critical elements:

  • Sharing business information (open-book)

and

  • Developing a system that enables everyone

to use that information to improve the company (management).

Open-Book Reporting Vs. Open-Book Management

Knowing th the score is is one th thin ing. Changin ing th the score is is everything!

slide-14
SLIDE 14

Fans who

Know the Score

slide-15
SLIDE 15

…or players? Who can change the score!

Players who

Change the Score

slide-16
SLIDE 16

Hook + Ladder Digital Story

slide-17
SLIDE 17

H+L Digital Best Adaptations

slide-18
SLIDE 18

H+L Best Practices

  • 1. Start and end precisely on time (whether or not everyone is there or not)
  • 2. Intentional about high energy at the start when we run through celebrations
  • 3. "Show and Tell" time where we show off different client releases that we

achieved over the past week

  • 4. After Show & Tell we dive into mini game updates
  • 5. Every month we assign a new person for meeting minutes and new person to

run us through the financial scorecard (this makes everyone feel way more engaged and understanding of the flow)

slide-19
SLIDE 19

Hook + Ladder Huddle Preview

  • Every Wednesday at 10:00 am – Roles rotate
  • Agenda

Cele elebrations, , Gra ratitude, , & Rele eleases (15 min)

  • Open it up for the team members to comment
  • Pre-planned releases:

Fin inancial l Sco coreboard Forecast - (10 min) Aro round th the Horn (10 min)

  • Who will do what? By when?

Wrap up up & Focus fo for nex ext week

slide-20
SLIDE 20

Hook + Ladder Huddle Preview

  • I will put a shortened video in here of our

celebrations, releases and financial scorecard section of our huddle. I will add YouTube link on Wednesday Sept.9th

  • Challenges we are still working through
  • Open book mgmt. vs open book reporting
  • Keeping the energy high and not contrived
  • Dialogue and vulnerability when reporting numbers
  • Tried to add round table commits in and then cancelled
slide-21
SLIDE 21

Tasty Catering Story

  • Great culture and engaged

workforce

  • Many “Best Workplace” awards
  • WSJ Winning Workplaces
  • Best Place to Work in Illinois
  • APA Psychologically Healthiest

Workplace

  • Still had lackluster huddle

engagement!

slide-22
SLIDE 22

Tasty Catering Speed Bumps

  • Whose huddle was it?
  • Design Team owned GGOB - Top down
  • Who owns the numbers?

In Involvement t = Ownership and Engagement! t! People support what th they help to to cre reate!

slide-23
SLIDE 23

Huddle Changes

  • Huddle positions
  • Number ownership – education
  • Prize locker
  • Minigame presentations, updates,

celebrations

  • Ice cream!
slide-24
SLIDE 24

Tasty Catering Huddle

slide-25
SLIDE 25
slide-26
SLIDE 26

Huddle Best Practices

  • Rotate Positions
  • Start/End Times
  • Culture Statements
  • Binders
  • Pace
  • Celebrating wins
slide-27
SLIDE 27
  • Helps to have odd

times

  • Ours is 12:49 – 1:19
  • ALWAYS start on time

Huddle Best Practices Start/End Times

slide-28
SLIDE 28
  • Start Positive
  • Wins for the week
  • Recognition
  • Financial Scoreboard
  • Analysis
  • Wrap Up/Action Steps
  • MiniGame updates
  • 5 minutes of learning around the numbers

Huddle Best Practices Agenda

slide-29
SLIDE 29
  • Leader
  • Scribe
  • Computer
  • Analyst
  • Wrap Up/One Thing

Huddle Best Practices Positions

slide-30
SLIDE 30

Huddle Best Practices Binders

  • Helps with historical data
  • Pockets for Definition of Terms

and Gain Share table & Conditions

slide-31
SLIDE 31

Huddle Best Practices Pace

  • Don’t get bogged down
  • Take conversations offline if

necessary

  • ALWAYS follow up and

close communication loop!

slide-32
SLIDE 32
  • White Boards
  • Use black, red and green

markers

  • Highly Visible
  • In a Common Area
  • Calculators

Huddle Best Practices Scoreboards

slide-33
SLIDE 33

Huddle le Best Practices - Celebrating Win ins

  • Power Clap
  • Hoots and Hollers
  • Applause
  • Standing Ovation
  • Cow Bell
  • Dilly Dilly
  • Fireworks Clap!
  • Change, rotate, add, modify–don’t get stuck in a rut!
slide-34
SLIDE 34
  • Action Steps
  • Stake in the Outcome – 8 times 8

different ways!

  • Connect-the-Dots from Scoreboard to

Employee Actions, Attitudes and Behaviors and answer:

  • “How do I impact the numbers?”
  • “What’s in it for me?”

Huddle Best Practices

Harness th the Wis isdom of th the Crowd

slide-35
SLIDE 35

Huddle Best t Practices

  • Remain forward focused – 20:80 ratio
  • Share what’s important and why & then be a good listener –

10:90 ratio

  • Push to get at the sto

tories behi hind the the numbers. What vs. Why

  • Encourage learning and practice teaching.
  • Recognize and celebrate the wins – big or small.
  • Help clear the path and remove the roadblocks
  • Offer help without removing responsibility
  • Avoid the trap of being the person with all the answers.
  • Regain commitment
slide-36
SLIDE 36
slide-37
SLIDE 37

One of the challenges in leadership is you need to know when to push, when to hug, when to cheer, when to boo and when to kick people in the butt.”

  • Jack Stack, The Great Game of Business
slide-38
SLIDE 38

Best Practices Dave Scholten’s 3 “Cs” that Game playing companies struggle with:

  • Complicate (resist the urge)
  • Communicate (effectively)
  • Celebrate (all wins, big or small)
slide-39
SLIDE 39

$9,000,000.00

Reflection

Stop|Start|Continue

slide-40
SLIDE 40

$9,000,000.00

What Can I Do Tomorrow?

slide-41
SLIDE 41

GGOB Basics//Huddles

Caleb Clark Co-Founder and Principal Hook + Ladder Digital Calgary, AB

caleb@hldigital.ca

Kevin Walter Practitioner & Certified Coach The Great Game of Business Chicago, IL

kwalter@ggob.com

slide-42
SLIDE 42