G R O W I N G G R E AT T E A M S https://flic.kr/p/dqEkvk D R E W - PowerPoint PPT Presentation

D R U PA L C O N N A S H V I L L E 2 0 1 8 G R O W I N G G R E AT T E A M S https://flic.kr/p/dqEkvk

D R E W G O R T O N My (Partial) Team History • Web Developer • CEO • Product Owner • Agency & Community Outreach @ Pantheon • @dgorton

O U R PAT H : G R E AT… • Teams • People • Management • Selves • Questions and Conversation https://flic.kr/p/bYhYEo

G R E AT T E A M S

G R E AT T E A M S I N G R E D I E N T S • Shared purpose • Distributed power • Diversity • Good communication • Right people, right seats https://flic.kr/p/q8aKYa

G R E AT T E A M S S H A R E D P U R P O S E • Why does your team exist? • What can you do better than anyone else? • Agree on where you’re going, how and why https://flic.kr/p/9yaos5

G R E AT T E A M S S H A R E D P U R P O S E : C O M PA R E To bring inspiration and The Adidas Group strives to be innovation to every athlete* in the global leader in the sporting the world. goods industry with brands built on a passion for sports and a *If you have a body, you are an sporting lifestyle. athlete. — Adidas Group — Nike 7

G R E AT T E A M S D I S T R I B U T E P O W E R • Command and Control not good for services, creativity, problem solving. • People need power to solve their problems. Give it to them. • Ask “What do you think we should do?” Act on it together. • Reverse the hierarchy, think holocracy https://blog.medallia.com/customer-experience/ceo-top-pyramid/

G R E AT T E A M S D I V E R S I T Y • Gender • Race • Religion • Age • Politics • … https://hbr.org/2016/11/why-diverse-teams-are-smarter

G R E AT T E A M S G O O D C O M M U N I C AT I O N • Matrix vs Org Chart • Avoid report-only status meetings • Empower others to set agendas and lead important conversations https://hbr.org/2002/06/the-people-who-make-organizations-go-or-stop

G R E AT T E A M S R I G H T P E O P L E , R I G H T S E AT S • We all have skills • Different roles require different skills • If someone is failing, they know it… • … and so does everyone else • Don’t let failure linger. It hurts everyone and everything

G R E AT T E A M S I N G R E D I E N T S • Shared purpose • Distributed power • Diversity • Good communication • Right people, right seats https://flic.kr/p/q8aKYa

F I N D T H E R I G H T P E O P L E

F I N D T H E R I G H T P E O P L E S T E P S • Identify the seats • Know your values • Interview accordingly • Understand motivation https://flic.kr/p/Wd54U

F I N D T H E R I G H T P E O P L E I D E N T I F Y T H E S E AT S • What are we doing now that we can let go of? • What are we missing right now? • What can you give to someone else? • What do you want to do more of? 15

F I N D T H E R I G H T P E O P L E K N O W Y O U R VA L U E S • What are your values? • Customer Service, Teamwork, Passion … https://flic.kr/p/aGBrHF

F I N D T H E R I G H T P E O P L E H I R I N G & I N T E R V I E W I N G • Factual: Do you know _____? • Skill Assessment: Show me how you do _____. • Behavioral: Tell me about a time when …. • Situational: What would you do if … ?

F I N D T H E R I G H T P E O P L E U N D E R S TA N D M O T I VAT I O N • Pay, Benefits, If-Then Rewards • Autonomy • Mastery • Purpose https://www.ted.com/talks/dan_pink_on_motivation

M A N A G E M E N T

M A N A G E M E N T R E S P O N S I B I L I T I E S • Seek the thorny issues • Get out of the middle • Praise and Blame appropriately • Strive to be a better person • Policies vs People https://flic.kr/p/bCQt7m

M A N A G E M E N T S E E K T H E T H O R N Y I S S U E S • Seek out the nasty problems • Tackle them • It’s expected https://flic.kr/p/4mhwaL

M A N A G E M E N T G E T O U T O F T H E M I D D L E • The more problems, communications and decisions run through you, the more you hurt everyone’s productivity • Management’s goal: make your team effective and clear roadblocks • Don’t be a bottleneck 22

M A N A G E M E N T P R A I S E A N D B L A M E • Going well? Pass through praise to your team • Going poorly? Own problems & accept responsibility • Praise publicly • Address issues privately 23

M A N A G E M E N T S T R I V E T O B E A B E T T E R P E R S O N • Model the behaviors you want to see from others • Eyes are on you. Live up to it 24

M A N A G E M E N T P O L I C I E S V S P E O P L E

A L L O F U S

A L L O F U S H AV E A PA R T • Growth mindset • Language matters • Be the change you want https://flic.kr/p/jhtei4

A L L O F U S G R O W T H M I N D S E T • We are all growing. None of us is ‘done’ • “I'm not a math person” • Change starts small. Focus on the process and build the habit 28

A L L O F U S L A N G U A G E M AT T E R S • “We” vs “I” vs “They” • “I'm not a math person” • Language, action and thought are closely related • Language is the place to start 29

A L L O F U S B E T H E C H A N G E Y O U WA N T • If you’re unhappy with a pattern, change it • “What am I doing to enable this?” • Change those things. (Let others know why.) 30

O U R PAT H : G R E AT… • Teams • People • Management • Selves • Questions and Conversation https://flic.kr/p/bYhYEo

R E S O U R C E S • Tribal Leadership - Logan, King & Fischer-Wright • Drive - Pink • Good to Great - Collins • Mindset - Dweck • Delivering Happiness - Hsieh https://flic.kr/p/aQqY3z

Q U E S T I O N S A N D C O N V E R S AT I O N

H T T P S : / / J O I N D . I N / E V E N T / T W I N - C I T I E S - D R U PA L C A M P - 2 0 1 7 S H A R E Y O U R F E E D B A C K . P L E A S E : )

J O I N U S S U N D AY S P R I N T • Sunday, 9:30am to 5:00pm • ICF Olson 
 420 N 5th St, Minneapolis 
 9th floor cafeteria • Next to Target Field Station on both the Blue and Green light rail transit lines. • Contributors of all skill sets and levels are welcome and encouraged to join us! Drupal.org sprint Dev Days Szeged. Photo: TCPhoto.eu.