Periodical Financial Information
FY 2017
RESULTS
FY 2017 RESULTS Periodical Financial Information Analyst call 3 - - PowerPoint PPT Presentation
FY 2017 RESULTS Periodical Financial Information Analyst call 3 Table of contents Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76 Main messages Ageas reports record
Periodical Financial Information
RESULTS
Table of contents
Analyst call 3 Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76
Main messages
Ageas reports record Insurance net result
3 Periodic financial Information I FY 17 results I 21 February 2018 *Consolidated entities only
Insurance performance Group result Balance sheet Gross dividend Fortis settlement
additional provision for Fortis settlement
505 623 18 260 199 77 721 960
FY 16 FY 17 Life Non-Life cap gain divestmentsIn EUR mio In EUR bn In EUR bn
Total Insurance: Headlines
Record performance in both Life & Non-Life
4 Periodic financial Information I FY 17 results I 21 February 2018 In bps avg technical liabilities In bps avg technical liabilities * incl. non-consolidated partnerships @ 100% In % NEP
81 150 (163) 48 77 (82) 274
Q4 16 Q4 1725.4 27.6 6.3 6.2 31.7 33.8
FY 16 FY 17 Life Non-Life5.5 5.2 1.5 1.5 7.0 6.7
Q4 16 Q4 17101.1 95.2
FY 16 FY 17113.2 96.2
Q4 16 Q4 1793 93
FY 16 FY 1780 54
Q4 16 Q4 1725 27
FY 16 FY 1736 32
Q4 16 Q4 1774.5 74.2 74.7 69.5 75.8 78.0 144.0 150.0 152.7
FY 16 9M 17 FY 17 conso non-consoNet result: Solid result further underpinned by strong Q4 Non-Life combined ratio: excellent
Inflows*: Continuous growing inflows in Asia driven by regular premiums Life Technical liabilities up in non-conso Operating margin Guaranteed: absence of capital gains in Q4 Operating margin Unit-Linked: up in both BE & CEU
0.80 0.80 0.80 1.20 1.40 1.55 1.65 1.70
2.10
0.40
2.9% 3.7% 4.7% 4.6% 4.4% 5.0% 4.9% 5.3% 5.1% 2010 2011 2012 2013 2014 2015 2016 2017 2018 gross dividend / share additional dividend / share dividend yield*
5 Periodic financial Information I FY 17 results I 21 February 2018
Proposed regular gross cash dividend of EUR 2.1/ share, up 24%
Total 4.6 bn returned to shareholders since 2009
2010 2011 2012 2013 2014 2015 2016 2017 2018 since '09 Paid dividend 188 197 188 270 309 329 338 419 408 2,646 Share buy-back executed 230 160 144 209 250 244 244 247 1,728 Capital reduction 223 223 Total returned to shareholders
188 427 348 637 518 579 582 663 655 4,597 CAGR +13%
Payment 2017 dividend
Belgium 268 Belgium 168 Belgium 294 Belgium 333 Belgium 391 UK 82 UK 64 UK 50 UK 47 CEU 36 CEU 150 CEU 53 CEU 19 CEU 48 Asia 52 Asia 106 Asia 43 Asia 89 Asia 77
42 438 488 440 487 516
2012 2013 2014 2015 2016 2017
6
Disciplined cash upstream from operating companies
Total upstream up 6% - well above EUR 500 mio
In EUR mio
Biggest part
done in H1
Portugal 25 Italy 15 9 Malaysia 16 Thailand 15 China 46
Upstream during
based on net result of the year before Periodic financial Information I FY 17 results I 21 February 2018 * internal loan granted * * Luxembourg
Periodic financial Information I FY 17 results I 21 February 2018
Group Free Capital Generation roll forward
Operational FCG of EUR 702 mio, excl. Non-European NCP’s
In EUR mio
7
EUR 114 mio related to stop loss cover in UK EUR 77 mio dividend upstream from Non-European NCP’s * Free Capital Generation
* Operational FCG generated by Non-European NCP’s of EUR 360 mio over 9M ’17 is not included in EUR 702 mio 194 265 511 114 77
1,111 702 1,264
(15) (318) (249) (5) (419)
FY '16 Model changes M&A Divestments Market impact Operational impact Exceptional items Capital transactions M&A Acquisitions Paid dividend FY '17Non-Life combined ratio reaching target despite residual Ogden impact Solvency II ageas – comfortably above 175%
Ambition 2018 targets
Reaching all but one of the 6 targets
8
Operating margin Guaranteed above target range Operating margin Unit-Linked below target range but improving
* Calculated on insurance net result excluding UK exceptionals
ROE driven by record insurance result – excl. Cargeas @ 14% Proposed gross dividend in line with promised pay-out ratio
11% 15% 11%-13%
2016 2017 target
101.1 95.2 97 %
2016 2017 target
93 93 85 - 90 bps
2016 2017 target
45% 42% 40%-50%
2016 2017 target 25 27 40 - 45 bps 2016 2017 target
179% 196% 175%
2016 2017 target
* Periodic financial Information I FY 17 results I 21 February 2018
9
Key dates Fortis’ settlement
binding
1. Discrimination active/non-active shareholders 2. Dilution risk for buyers by holders compensation 3. Uncertainty about scope release
14/03/2016 16/06/2017 16/10/2017 12/12/2017
Periodic financial Information I FY 17 results I 21 February 2018
16 & 27/03/2018
6.1 5.7
FY 16 FY 17 Life Non-Life 288 292 102 146391 438
FY 16 FY 17 Life Non-Life 55 47 26 2482 72
Q4 16 Q4 17In bps avg technical liabilities In bps avg technical liabilities In % NEP 10 Periodic financial Information I FY 17 results I 21 February 2018 In EUR mio In EUR bn In EUR bn
1.0 1.1 0.4 0.41.5 1.5
Q4 16 Q4 17 59.0 58.1 58.3 FY 16 9M 17 FY 1786 85
FY 16 FY 1796.0 91.0
FY 16 FY 1792.8 95.2
Q4 16 Q4 1764 41
Q4 16 Q4 1731 34
FY 16 FY 1770 42
Q4 16 Q4 17Belgium : Headlines
Improvement supported by record performance in Non-Life
Life Technical Liabilities slightly down Net result: strong Non-Life – 2016 included impact terror & weather Inflows: anticipated lower Guaranteed - continued strong growth in UL Excellent Non-Life combined ratio Operating margin Guaranteed: absence of capital gains in Q4 Operating margin Unit-Linked: driven by high underwriting margin
112.2 103.2
FY 16 FY 17In EUR mio 11 Periodic financial Information I FY 17 results I 21 February 2018 In % of NEP In EUR bn * incl. non-consolidated partnerships @ 100%
(156) 29
FY 16 FY 17(210) 4
Q4 16 Q4 17152.2 102.0
Q4 16 Q4 172.2 2.0
FY 16 FY 170.5 0.4
Q4 16 Q4 17United Kingdom: Headlines
Residual Ogden rate impact on net results
Ogden impact
Ogden rate change impact mitigated by various actions
Net result impacted by Ogden - EUR 213 mio exceptionals in Q4 ‘16 Inflows* 3% down at constant FX Non-Life combined ratio excl. Ogden at 99.5%
Continental Europe: Headlines
Remarkable operating performance & EUR 77 million capital gain on sale of Cargeas in Q4
12 Periodic financial Information I FY 17 results I 21 February 2018 * incl. non-consolidated partnerships @ 100%
49 62 41 53 77 90 193
FY 16 FY 17 Life Non-Life cap gain Cargeas16 16 15 7 77 30 100
Q4 16 Q4 174.1 4.6 1.3 1.5 5.4 6.1
FY 16 FY 17 Life Non-Life1.0 1.1 0.4 0.5 1.4 1.6
Q4 16 Q4 1715.5 16.1 16.3 20.0 21.6 22.1 35.5 37.7 38.4
FY 16 9M 17 FY 17 conso non-conso88.7 90.4
FY 16 FY 1783.7 90.4
Q4 16 Q4 17121 139
FY 16 FY 17136 125 Q4 16 Q4 17 7 21
FY 16 FY 178 23
Q4 16 Q4 17Net profit up 28% excl. cap gain on sales of Italian Non-Life activities Non-Life combined ratio @ excellent level despite fires in Portugal Inflows driven by strong growth in both Life and Non-Life Operating margin Guaranteed up on higher investment margin Life Technical liabilities up 8% Operating margin Unit-Linked significantly up on higher fees & commissions
In EUR mio In EUR bn In EUR bn In bps avg technical liabilities In bps avg technical liabilities In % NEP
In EUR mio In EUR bn In EUR bn 13 Periodic financial Information I FY 17 results I 21 February 2018 In % NEP * incl. non-consolidated partnerships @ 100%
168 269 27 24 199394 293 FY 16 FY 17
Life Non-Life cap gain HK 17.1 19.2 0.9 0.818.0 20.0 FY 16 FY 17
Life Non-Life 3.5 3.0 0.2 0.23.7 3.2 Q4 16 Q4 17 86.4 81.8
Q4 16 Q4 1785.1 87.4
FY 16 FY 17Asia: Headlines
Excellent result thanks to better product mix, investment result & exceptional items
Life Technical liabilities up 13% Net result up 61% (excl. contribution HK) – Q4 reserve assumptions review Non-Life combined ratio remains strong - excellent Q4
13.1 15.8 3.7 3.416.9 19.2 FY 16 FY 17
regular singleIn EUR bn
Regular premium: solid growth - exceeding 80% of Life inflows
49.5 54.2 55.9 FY 16 9M 17 FY 17
10 87 6 917 96 Q4 16 Q4 17
Inflows* up 15% @ constant FX – driven by regular NB & renewals
In EUR mio 14 Periodic financial Information I FY 17 results I 21 February 2018 In % NEP In EUR mio
Intreas: Headlines
Internal Non-Life reinsurance company established in July 2015
Net result Inflows Combined ratio
3 8
FY 16 FY 17(1) 3
Q4 16 Q4 1741 52
FY 16 FY 179 14
Q4 16 Q4 1786.1 75.7
FY 16 FY 17334.4 61.7
Q4 16 Q4 17A record Insurance result stemming from excellent combined ratio & Guaranteed operating margin & confidence in cash generating capacity ... ...leading to a 24% higher proposed regular gross dividend
...confirmed by reassuring Operational Free Capital generation over the year
Table of contents
Analyst call 3 Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76
Periodic financial Information I FY 17 results I 21 February 2018 17
Key financials
In EUR mio
FY 16
FY 17
Q4 16
Q4 17
Gross inflows
31,654
33,800
7%6,962
6,738
(3%)Net result Insurance
721
960
33%(82)
274
By segment:
391
438
12%82
72
(12%)(156)
29
(210)
4
90
193
114%30
100
232%394
293
(26%)17
96
482%3
8
(1)
3
By type:
704
623
(11%)81
150
85%18
337
(163)
125
Net result General Account
(694)
(337)
(8)
(11)
Net result Ageas
27
623
(91)
264
Earnings per share (in EUR)
0.13
3.09 Life Operating Margin Guaranteed (in bps)
93
93
80
54
Life Operating Margin Unit-Linked (in bps)
25
27
36
32
Combined ratio (in %)
101.1
95.2
113.2
96.2
FY 16
FY 17
Shareholders' equity
9,561
9,611
1%Net equity per share (in EUR)
46.56
48.30
Insurance ROE excl.UG/L
10.6%
14.6%
Insurance Solvency IIageas ratio
179%
196%
For a definition see Lexicon in annex to the press release
505 623 18 260 199 77 721 960
FY 16 FY 17 Life Non-Life cap gain divestmentsIn EUR mio In EUR bn In EUR bn
Total Insurance: Headlines
Record performance in both Life & Non-Life
18 Periodic financial Information I FY 17 results I 21 February 2018 In bps avg technical liabilities In bps avg technical liabilities * incl. non-consolidated partnerships @ 100% In % NEP
81 150 (163) 48 77 (82) 274
Q4 16 Q4 1725.4 27.6 6.3 6.2 31.7 33.8
FY 16 FY 17 Life Non-Life5.5 5.2 1.5 1.5 7.0 6.7
Q4 16 Q4 17101.1 95.2
FY 16 FY 17113.2 96.2
Q4 16 Q4 1793 93
FY 16 FY 1780 54
Q4 16 Q4 1725 27
FY 16 FY 1736 32
Q4 16 Q4 1774.5 74.2 74.7 69.5 75.8 78.0 144.0 150.0 152.7
FY 16 9M 17 FY 17 conso non-consoNet result: Solid result further underpinned by strong Q4 Non-Life combined ratio: excellent
Inflows*: Continuous growing inflows in Asia driven by regular premiums Life Technical liabilities up in non-conso Operating margin Guaranteed: absence of capital gains in Q4 Operating margin Unit-Linked: up in both BE & CEU
Inflows @ 100%
Growth driven by Asian Life & inclusion Ageas Seguros – 3% negative FX
19 Periodic financial Information I FY 17 results I 21 February 2018
EUR mioFY 16
FY 17
FY 16
FY 17
FY 16
FY 17
Belgium
75%4,182
3,781
(10%)1,883
1,915
2%6,065
5,697
(6%)United Kingdom
1,988
(10%)2,203
1,988
(10%)Consolidated entities
100%1,546
(10%)1,720
1,546
(10%)Non-consolidated JV's 483
442
(9%)483
442
(9%)Continental Europe
4,122
4,604
12%1,307
1,483
13%5,429
6,087
12%Consolidated entities 1,903
1,975
4%740
843
14%2,643
2,818
7%Portugal
51% - 100%1,497
1,541
3%513
628
22%2,010
2,170
8%France
100%406
433
7%406
433
7%Italy
50%227
215
(5%)227
215
(5%)Non-consolidated JV's 2,219
2,629
18%567
640
13%2,786
3,269
17%Turkey
36%567
640
13%567
640
13%Luxembourg
33%2,219
2,629
18%2,219
2,629
18%Asia
17,064
19,201
13%893
827
(7%)17,957
20,029
12%Consolidated entities
100%183 183 Non-consolidated JV's 16,881
19,201
14%893
827
(7%)17,774
20,029
13%Malaysia
31%587
721
23%575
506
(12%)1,162
1,227
6%Thailand
31%-15%2,485
2,681
8%318
322
1%2,803
3,003
7%China
25%13,611
15,541
14%13,611
15,541
14%Philippines
50%5
15
5
15
Vietnam
32%10 10
India
26%193
233
21%193
233
21%Insurance Ageas
25,368
27,586
9%6,286
6,214
(1%)31,654
33,800
7% #DIV/0! ###### ######Consolidated entities 6,269
5,756
(8%)4,342
4,305
(1%)10,611
10,061
(5%)Non-consolidated JV's 19,100
21,831
14%1,943
1,909
(2%)21,043
23,740
13%Reinsurance
41
52
41
52 Life Non-Life Total
Inflows @ Ageas’s part
Strong growth in Asian JV’s & Continental Europe, up 4% @ constant FX
In EUR mio 20 Periodic financial Information I FY 17 results I 21 February 2018 3,137 2,836 1,953 2,149 4,574 4,992 9,663 9,977 1,412 1,436 1,962 1,768 831 966 225 204 4,430 4,375
(6%) (10%) 12% 8% 2% 27%
4,549 4,272 2,783 3,115 4,799 5,197 14,093 14,351 41 52
FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17Non-Life Life Belgium UK CEU Asia Insurance Reins.
Insurance net result
Record result driven by operating performance & supported by cap gain on Italy
21 Periodic financial Information I FY 17 results I 21 February 2018
terrorism & weather in 2016
Non-Life Life Belgium UK CEU Asia Reins. Insurance
In EUR mio 288 292 49 62 367 269
704 623 102 146 (156) 41 130 27 24 18 337
391 438 29 90 193 394 293 3 8 721 960
FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17Overview of net realised capital gains* on investments
Low level of capital gains in 2016
22 Periodic financial Information I FY 17 results I 21 February 2018 * Net capital gains include capital gains, impairments & related changes in profit sharing, net of tax & @ ageas’s part – CEU JV’s not included EUR mio FY 16 FY 17 Q4 16 Q4 17
Life
76 96 (4) (6) All cap gains on investment portfolio
Non-Life
9 12 (3) (1) realized in first 9M
Total Belgium 85 109 (7) (7)
Non-Life
10 19 1 De-risking of portfolio in Q1
Total UK 10 19 1
to restore solvency
Life
(4) (0) 1 1
Non-Life
1
Total CEU (4) 2 1
Life
(8) 73 (19) 35 Spread over China,
Non-Life
3 3 2 Thailand & Malaysia
Total Asia (5) 76 (19) 36
Life
64 169 (22) 29
Non-Life
22 35 (2) 1
Total Ageas 86 204 (24) 31
100.1 99.1 98.3 99.6 96.9 101.1 95.2 113.2 96.2
(3.5) (3.1) (3.8) (4.0) (5.9) (3.0) (5.6) 6.6 (6.0) 2011 2012 2013 2014 2015 2016 2017 Q4 16 Q4 17claims ratio expense ratio PY claims ratio 23 Periodic financial Information I FY 17 results I 21 February 2018
Insurance Combined ratio
Consistently below 97% target throughout the year
Combined ratio
lines & Motor – vs. 3.7 pp in 2016
Brussels terrorism events & 1.7 pp from weather in Belgium & UK
Continental Europe (90.4%)
Motor improvement in BE & UK Accident & Health in Portugal benign weather conditions helping Household Quarterly combined ratio
Claims ratio
Expense ratio up in UK
Net earned premium (In EUR mio)
In % Net earned premium
3,507 4,178 3,749 3,843 4,038 4,112 4,148 1,034 1,096
Insurance Combined ratio per product line
Exceptional items impacting COR comparison
24 Periodic financial Information I FY 17 results I 21 February 2018
Motor: excellent in BE & improving in UK – 2.1 pp Ogden
Accident & Health: 2.0 pp terrorism in FY’16 – improving in Portugal Other: 4.3 pp Ogden vs. 4.0pp terrorism – extremely good claims ratio in CEU Household: very strong in BE & CEU – 6.8 pp BE & UK weather & terror impact in FY ‘16
71.9 70.5 70.0 67.3 65.4 67.5 64.8 25.0 25.5 25.6 27.0 28.3 27.2 27.596.9 96.0 95.6 94.3 93.7 94.7 92.3
2011 2012 2013 2014 2015 2016 2017 72.0 73.6 69.8 69.6 69.1 78.2 68.7 25.3 25.4 29.3 29.7 30.5 29.7 31.697.3 99.0 99.1 99.3 99.6 107.9 100.3
2011 2012 2013 2014 2015 2016 2017 61.9 55.6 51.5 51.5 50.4 50.5 43.8 41.5 41.6 44.0 44.6 41.6 42.7 45.1103.4 97.2 95.5 96.1 92.0 93.2 88.9
2011 2012 2013 2014 2015 2016 2017 67.2 66.5 62.4 71.2 57.9 60.4 51.0 44.8 44.9 45.5 50.6 46.4 44.4 45.1112.0 111.4 107.9 121.8 104.3 104.8 96.1
2011 2012 2013 2014 2015 2016 2017NEP 736 763 813 813 811 838 884 NEP 1,571 2,058 1,557 1,616 1,724 1,790 1,782 NEP 892 1,007 986 1,029 1,078 1,067 1,072 NEP 308 349 394 385 424 418 410
In bps Avg techn. liabilities
Insurance Life operating margin per product line
Margins in Guaranteed above target range
Guaranteed: up in both BE & CEU Unit-linked: increase in both BE & CEU
25 Periodic financial Information I FY 17 results I 21 February 2018
44 43 38 33 41 39 43 33 87 83 90 80 88 96 74 67 (33) (31) (39) (23) (36) (42) (37) (47)99 96 89 90 93 93 80 54
2012 2013 2014 2015 2016 2017 Q4 16 Q4 17Avg techn liabilities (In EUR bn)
54.0 55.5 56.9 57.9 57.3 55.9 57.3 55.9
11 13 12 17 4 3 6 3 1 (2) 2 1 2 2 37 18 6 18 19 24 30 2748 28 20 36 25 27 36 32
2012 2013 2014 2015 2016 2017 Q4 16 Q4 17 Operating margin Expense & other m. Investment m. Underwriting m.Avg techn liabilities (In EUR bn)
11.8 12.3 12.6 13.0 12.1 15.1 12.1 15.1
6.1 5.7
FY 16 FY 17 Life Non-Life 288 292 102 146391 438
FY 16 FY 17 Life Non-Life 55 47 26 2482 72
Q4 16 Q4 17In bps avg technical liabilities In bps avg technical liabilities In % NEP 26 Periodic financial Information I FY 17 results I 21 February 2018 In EUR mio In EUR bn In EUR bn
1.0 1.1 0.4 0.41.5 1.5
Q4 16 Q4 17 59.0 58.1 58.3 FY 16 9M 17 FY 1786 85
FY 16 FY 1796.0 91.0
FY 16 FY 1792.8 95.2
Q4 16 Q4 1764 41
Q4 16 Q4 1731 34
FY 16 FY 1770 42
Q4 16 Q4 17Belgium : Headlines
Improvement supported by record performance in Non-Life
Life Technical Liabilities slightly down Net result: strong Non-Life – 2016 included impact terror & weather Inflows: anticipated lower Guaranteed - continued strong growth in UL Excellent Non-Life combined ratio Operating margin Guaranteed: absence of capital gains in Q4 Operating margin Unit-Linked: driven by high underwriting margin
+2% 1,883 1,915
FY 16 FY 17 3,779 3,005 404 7764,182 3,781
FY 16 FY 17Life
In EUR mio
Non-Life
In EUR mio 27 Periodic financial Information I FY 17 results I 21 February 2018 Unit-Linked Guaranteed Other Household Accident & Health Motor
Belgium: Inflows@ 100%
Lower inflows in Guaranteed partly compensate by strong increase in UL
Guaranteed
Unit-linked
campaigns in the bank channel
Group Life
Non-Life
28
Belgium: Combined ratio
Excellent operating performance benefiting from benign weather conditions
Net earned premium (in EUR mio) YTD Combined ratio
product lines - 2016 combined ratio was impacted by terrorism events of 22 March 2016 (2.1 pp)
Quarterly combined ratio
releases
Claims ratio
Expense ratio stable
64.3 62.7 63.2 63.5 56.9 58.3 53.1 56.2 58.0 36.8 36.8 36.7 37.7 37.8 37.7 37.9 36.6 37.2101.1 99.5 99.9 101.2 94.7 96.0 91.0 92.8 95.2
(7.3) (4.5) (3.6) (3.4) (7.2) (8.2) (7.7) (5.7) (3.3) 2011 2012 2013 2014 2015 2016 2017 Q4 16 Q4 17claims ratio expense ratio PY claims ratio
1,601 1,698 1,785 1,815 1,832 1,836 1,861 462 472
Periodic financial Information I FY 17 results I 21 February 2018
Belgium: Combined ratio per product line
Solid combined ratio in all product lines
29
Accident & Health: Strong improvement in Workers Compensation (3.5 pp terrorism in 2016) Motor: Excellent combined ratio, driven by Motor Third Party Liability Household: Very strong ratio, benefitting from benign weather Other: 2016 heavily impacted by terrorism (8.8 pp, mostly
97.6 97.0 97.5 95.5 98.0 97.6 94.9
2011 2012 2013 2014 2015 2016 2017 58.9 64.7 64.7 62.6 56.2 59.7 58.0 35.3 35.8 36.3 37.2 36.4 36.4 36.894.2 100.5 101.0 99.8 92.6 96.1 94.8
2011 2012 2013 2014 2015 2016 2017 63.0 50.5 51.4 51.7 43.9 47.8 38.6 46.9 46.2 45.6 45.7 45.2 44.8 45.6109.9 96.7 97.0 97.4 89.1 92.6 84.2
2011 2012 2013 2014 2015 2016 2017 58.2 65.9 66.1 87.5 65.8 58.3 46.8 49.5 48.1 47.2 47.6 45.0 44.6 44.8107.7 114.0 113.3 135.1 110.8 102.9 91.6
2011 2012 2013 2014 2015 2016 2017NEP 451 480 507 504 484 472 481 NEP 525 540 552 562 568 570 578 NEP 484 530 564 579 595 605 609 NEP 142 149 162 170 185 190 193
Periodic financial Information I FY 17 results I 21 February 2018
47 41 30 32 31 34 64 41
2012 2013 2014 2015 2016 2017 Q4 16 Q4 17 Operating margin Investment m. Expense & other m. Underwriting m.Life operating margin per product line
Strong margins in Guaranteed & Unit-Linked
Guaranteed: both years supported by capital gains -
Q4 down on absence of capital gains
Unit-linked: slightly up thanks to higher expense & other
margin
30 In bps Avg techn. liabilities
higher expense result
(29) (31) (38) (27) (34) (36) (32) (39) 32 32 30 25 29 27 30 21 93 88 95 88 91 94 72 6096 89 87 86 86 85 70 42
2012 2013 2014 2015 2016 2017 Q4 16 Q4 17Avg techn liabilities (In EUR bn)
44.9 46.4 47.5 48.1 48.7 48.0 48.7 48.0Avg techn liabilities (In EUR bn)
5.2 5.4 5.7 5.9 6.1 7.6 6.1 7.6Periodic financial Information I FY 17 results I 21 February 2018
FY 14 FY 15 FY 16 FY 17 Guaranteed interest rate 2.71% 2.63% 2.49% 2.32% Fixed income yield 3.84% 3.71% 3.45% 3.34% Liabilities Guaranteed (EUR bn) 51.8 50.3 52.9 50.4 FY 14 FY 15 FY 16 FY 17 Fixed income yield 2.89% 2.11% 1.71% 1.88% Reinvested amount (EUR bn) 4.6 4.2 4.5 2.9
Guaranteed retail Life:
Margin evolution Assets & Liabilities Belgium
Yield & guaranteed rate on back book down at the same pace
Life Back book New money Life & Non-Life
31 Periodic financial Information I FY 17 results I 21 February 2018
Margin evolution Assets & Liabilities Belgium
Evolution of the margin on the back book since 2014
32
1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% Q1 2014 Q2 2014 Q3 2014 Q3 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Guaranteed interest rate Total fixed income yield
3.34% 2.32%
Periodic financial Information I FY 17 results I 21 February 2018
112.2 103.2
FY 16 FY 17In EUR mio 33 Periodic financial Information I FY 17 results I 21 February 2018 In % of NEP In EUR bn * incl. non-consolidated partnerships @ 100%
(156) 29
FY 16 FY 17(210) 4
Q4 16 Q4 17152.2 102.0
Q4 16 Q4 172.2 2.0
FY 16 FY 170.5 0.4
Q4 16 Q4 17United Kingdom: Headlines
Residual Ogden rate impact on net results
Ogden impact
Ogden rate change impact mitigated by various actions
Net result impacted by Ogden - EUR 213 mio exceptionals in Q4 ‘16 Inflows* 3% down at constant FX Non-Life combined ratio excl. Ogden at 99.5%
34 Periodic financial Information I FY 17 results I 21 February 2018 * incl. non-consolidated partnerships @ 100%
Non-Life
In EUR mio Other Household Accident & Health Motor
United Kingdom: Inflows@ 100%
Inflows down 10%, impacted by adverse FX – down 3% at constant FX
37 32 1,493 1,367 452 416 221 1742,203 1,988
FY 16 FY 17Non-Life
Ogden market dislocation; some growth in Commercial lines across Motor & Other lines
market dislocation; growing Commercial motor book
exits from underperforming business
discontinued Travel scheme; marginal impact on total
35 Periodic financial Information I FY 17 results I 21 February 2018 Restatement for deconsolidation of Tesco Underwriting since 2013. 2015 figures restated for consolidation Non-Life & Other In % Net earned premium
United Kingdom: Combined ratio
COR impacted by Ogden rate change
Net earned premium (in EUR mio) Combined ratio 12M 17
Quarterly combined ratio
Claims ratio
improvement in Motor, benign weather in Household & planned run off in Special Risks
strengthening following February Ogden decision, above average large losses in Other
Expense ratio
performance more than offset by lower ancillary income
74.6 73.3 65.6 66.3 69.3 80.7 68.3 120.2 65.4 25.3 26.5 32.2 33.5 32.8 31.5 34.9 32.0 36.699.9 99.8 97.8 99.8 102.1 112.2 103.2 152.2 102.0
0.1 (2.1) (4.0) (4.6) (4.4) 4.5 (1.4) 31.0 (3.7) 2011 2012 2013 2014 2015 2016 2017 Q4 16 Q4 17claims ratio expense ratio PY claims ratio 1,524 2,083 1,562 1,613 1,751 1,598 1,493 382 366
36 Periodic financial Information I FY 17 results I 21 February 2018 Restatement for deconsolidation of Tesco Underwriting since 2013. 2015 figures restated for consolidation Non-Life & Other
United Kingdom: Combined ratio per product line
Accident & Health: Lower volumes - marginal impact on total Motor: Improved CY claims performance – 3.7pp Ogden impact Other: 10.0pp Ogden impact – planned run off in Special Risks Household: Lower ancillary income – benign weather
NEP 65 57 79 71 72 39 30 NEP 949 1,420 907 958 1,062 1,014 947 NEP 366 434 374 399 413 361 341 NEP 143 173 202 185 204 185 175
87.7 78.1 76.2 66.0 55.8 58.4 56.1 23.2 28.2 34.3 38.7 43.3 40.9 46.7110.9 106.3 110.5 104.7 99.1 99.3 102.8
2011 2012 2013 2014 2015 2016 2017 79.2 77.2 71.9 74.6 75.8 91.0 75.0 19.5 21.3 25.0 25.1 27.2 25.5 27.698.7 98.5 96.9 99.7 103.0 116.5 102.6
2011 2012 2013 2014 2015 2016 2017 61.4 62.3 51.4 51.0 62.2 57.6 51.7 35.3 36.7 42.4 43.3 37.3 40.6 47.896.7 99.0 93.8 94.3 99.5 98.2 99.5
2011 2012 2013 2014 2015 2016 2017 71.6 67.7 59.8 56.0 55.3 73.7 67.0 39.3 42.1 44.4 54.3 48.6 44.9 47.0110.9 109.8 104.2 110.3 103.9 118.6 114.0
2011 2012 2013 2014 2015 2016 2017Continental Europe: Headlines
Remarkable operating performance & EUR 77 million capital gain on sale of Cargeas in Q4
37 Periodic financial Information I FY 17 results I 21 February 2018 * incl. non-consolidated partnerships @ 100%
49 62 41 53 77 90 193
FY 16 FY 17 Life Non-Life cap gain Cargeas16 16 15 7 77 30 100
Q4 16 Q4 174.1 4.6 1.3 1.5 5.4 6.1
FY 16 FY 17 Life Non-Life1.0 1.1 0.4 0.5 1.4 1.6
Q4 16 Q4 1715.5 16.1 16.3 20.0 21.6 22.1 35.5 37.7 38.4
FY 16 9M 17 FY 17 conso non-conso88.7 90.4
FY 16 FY 1783.7 90.4
Q4 16 Q4 17121 139
FY 16 FY 17136 125 Q4 16 Q4 17 7 21
FY 16 FY 178 23
Q4 16 Q4 17Net profit up 28% excl. cap gain on sales of Italian Non-Life activities Non-Life combined ratio @ excellent level despite fires in Portugal Inflows driven by strong growth in both Life and Non-Life Operating margin Guaranteed up on higher investment margin Life Technical liabilities up 8% Operating margin Unit-Linked significantly up on higher fees & commissions
In EUR mio In EUR bn In EUR bn In bps avg technical liabilities In bps avg technical liabilities In % NEP
Life
In EUR mio
Non-Life
In EUR mio
Continental Europe: Inflows @ 100%
Excellent growth in Life with focus on Unit-Linked & strong overall growth in Non-Life
38 Unit-Linked Guaranteed Other Household Accident & Health Motor
417 455 473 579 276 293 141 156+13% 1,307 1,483
FY 16 FY 17 2,282 1,708 1,840 2,896+12% 4,122 4,604
FY 16 FY 17Periodic financial Information I FY 17 results I 21 February 2018
Life
4.6 bn (+12%) with strong growth in Luxembourg & France.
Portugal: up 3%, on higher UL sales, retirement offer at Ocidental and inclusion of Ageas Seguros (EUR 108 mio). France: remarkable growth of 7% in a market still slightly negative (-1% end of November 17). Business mix continues moving towards more Unit-Linked, representing 56% of inflows.
Worth segment with Unit-Linked sales representing 69% (vs. 57% LY)
Technical liabilities
Non-Life
in all entities & inclusion of Ageas Seguros (EUR 283 mio)
especially in Motor & Household
39
Continental Europe: Combined ratio
Excellent combined ratio well below group target
* Scope: only consolidated companies
In % Net earned premium*
Net earned premium (in EUR mio)
Periodic financial Information I FY 17 results I 21 February 2018
66.4 63.6 63.7 61.3 55.9 58.6 59.2 51.0 56.1 30.3 29.8 30.0 30.8 29.5 30.1 31.2 32.7 34.396.7 93.4 93.7 92.1 85.4 88.7 90.4 83.7 90.4
(2.0) (2.5) (4.0) (4.3) (6.5) (6.5) (8.0) (13.0) (11.9) 2011 2012 2013 2014 2015 2016 2017 Q4 16 Q4 17claims ratio expense ratio PY claims ratio
382 397 403 415 454 664 768 189 251
Combined ratio
with gradual improvement since 2011
inclusion of Ageas Seguros, still in the course of its transformation plan
ratio @ 96.7% (vs. 98.1%) despite hail & floods in July
Quarterly combined ratio
Italy and fires in Portugal
Claims ratio
large claims in Italy and weather related events in Portugal in Household
Expense ratio
Continental Europe: Combined ratio per product line
Continued good claims experience despite fires in Portugal
Motor: claims slightly up on large claims in Italy Accident & Health: improving on higher PY run-off in Portugal slightly offset by higher claims in Italy Household: claims ratio increasing on fires in Portugal & adverse weather in Italy, partly offset by lower expenses Other: extremely good claims ratio & higher run-offs
40 Periodic financial Information I FY 17 results I 21 February 2018
63.5 63.3 59.7 61.9 58.8 64.9 61.4 27.8 28.2 26.6 26.7 25.2 25.1 26.891.3 91.5 86.3 88.6 84.0 90.0 88.2
2011 2012 2013 2014 2015 2016 2017 71.8 69.8 79.3 60.1 71.5 65.5 70.4 29.2 28.1 29.2 31.6 32.3 32.5 35.0101.0 97.9 108.5 91.7 103.8 98.0 105.4
2011 2012 2013 2014 2015 2016 2017 53.7 51.8 53.5 54.0 36.1 42.3 46.5 34.2 33.5 38.8 40.3 35.9 38.0 34.787.9 85.3 92.3 94.3 72.0 80.3 81.2
2011 2012 2013 2014 2015 2016 2017 94.5 62.8 59.6 72.3 31.7 12.1 3.9 50.0 43.3 43.7 45.1 40.8 41.3 39.2144.5 106.1 103.3 117.4 72.5 53.4 43.1
2011 2012 2013 2014 2015 2016 2017NEP 220 226 227 238 255 328 373 NEP 97 99 99 96 94 202 249 NEP 42 44 48 51 70 91 105 NEP 23 28 29 30 35 43 41
Continental Europe Life operating margin per product line
Guaranteed & Unit-Linked margins continue improving
Guaranteed: increase thanks to higher investment margin Unit-linked: significantly up on higher volumes
41
fees & commissions
In bps Avg techn. liabilities Periodic financial Information I FY 17 results I 21 February 2018
118 106 95 100 110 111 118 111 69 68 77 59 76 106 89 113 (85) (83) (102) (71) (65) (78) (71) (99)102 91 70 88 121 139 136 125
2012 2013 2014 2015 2016 2017 Q4 16 Q4 17 2 1 1 2 5 (5) 4 41 51 9 4 5 16 12 15 444 47 10 7 7 21 8 23
2012 2013 2014 2015 2016 2017 Q4 16 Q4 17 Operating margin Investment m. Expense & other m. Underwriting m.Avg techn liabilities (In EUR bn)
6.4 6.3 6.2 6.1 5.9 7.8 5.9 7.8Avg techn liabilities (In EUR bn)
7.8 7.7 8.3 8.5 9.6 8.5 9.6 8.5Strategic development
Ageas sold its stake in Cargeas (Italian Non-Life activities)
42 Periodic financial Information I FY 17 results I 21 February 2018
its 50% +1 share in Cargeas Assicurazioni
& on Asian growth markets
Impact accounted for in Q4 Rationale Divestment Cargeas
In EUR mio In EUR bn In EUR bn 43 Periodic financial Information I FY 17 results I 21 February 2018 In % NEP * incl. non-consolidated partnerships @ 100%
168 269 27 24 199394 293 FY 16 FY 17
Life Non-Life cap gain HK 17.1 19.2 0.9 0.818.0 20.0 FY 16 FY 17
Life Non-Life 3.5 3.0 0.2 0.23.7 3.2 Q4 16 Q4 17 86.4 81.8
Q4 16 Q4 1785.1 87.4
FY 16 FY 17Asia: Headlines
Excellent result thanks to better product mix, investment result & exceptional items
Life Technical liabilities up 13% Net result up 61% (excl. contribution HK) – Q4 reserve assumptions review Non-Life combined ratio remains strong - excellent Q4
13.1 15.8 3.7 3.416.9 19.2 FY 16 FY 17
regular singleIn EUR bn
Regular premium: solid growth - exceeding 80% of Life inflows
49.5 54.2 55.9 FY 16 9M 17 FY 17
10 87 6 917 96 Q4 16 Q4 17
Inflows* up 15% @ constant FX – driven by regular NB & renewals
Life Non-Life
44 Periodic financial Information I FY 17 results I 21 February 2018
16,896 18,394 168 808 +13% 17,064 19,201 FY 16 FY 17 410 386 108 111 106 104 269 226Unit-Linked Guaranteed Other Household Accident & Health Motor In EUR mio In EUR mio
Asia: Inflow @ 100%
Strong Life growth across all markets – Business mix focused on more profitable lines
Life
New business premiums up 5% (8% @ constant FX) with EUR 4.6 bn regular premium (+20%) & EUR 3.4 bn single premium (-10%)
Renewal premiums increased to EUR 11.3 bn (+18%) benefiting from continued good persistency
China +18% @ constant FX - New business premiums up 9% mainly driven by regular premium business following successful sales campaigns & increased number of agents. Renewal increased strongly (+26%)
Thailand +6% @ constant FX – strong growth in renewals (+13%) thanks to continued customer loyalty
Malaysia +30% @ constant FX - new business up 37% - renewals up 23%
India +19% @ constant FX - growth in new business (+25%) mainly in unit linked attributable to the strong performance of the Indian market.
Philippines Inflows @ EUR 15 mio mainly from credit life products
Vietnam started sales as of March 2017 with YTD inflows @ EUR 10mio mainly contributed by banca channel
Non-Life
Malaysia -7% @ constant FX - lower MAT & Motor partly compensated by higher Personal Accident & Fire
Thailand -1% @ constant FX - growth in Fire offset by lower inflows in Motor &
In EUR mio 45 Periodic financial Information I FY 17 results I 21 February 2018 In % NEP In EUR mio
Intreas: Headlines
Internal Non-Life reinsurance company established in July 2015
Net result Inflows Combined ratio
3 8
FY 16 FY 17(1) 3
Q4 16 Q4 1741 52
FY 16 FY 179 14
Q4 16 Q4 1786.1 75.7
FY 16 FY 17334.4 61.7
Q4 16 Q4 17Result includes EUR 100 mio related to Fortis settlement in Q3
In EUR mio
Accounting value remaining legacies
General Account: Headlines
Impacted by revaluation RPN(i) liability & additional provision Fortis settlement
46 Periodic financial Information I FY 17 results I 21 February 2018
Total liquid assets – proceeds of sale Cargeas in Q4 ‘17
In EUR mio
Impact on P&L from RPN(i) Staff & Operating expenses down vs. 2016 inflated by Fortis settlement
In EUR mio In EUR bn In EUR mio
Accounting value on AG Insurance put
(694) (337)
FY 16 FY 17(8) (11)
Q4 16 Q4 171.8 1.6 1.7 0.2 0.1 0.04 1.9 1.7 1.8
FY 16 9M 17 FY 17 net cash liquid assets(275) (437) (448) 42 17 18 (1,024) (1,124) (1,110)
FY 16 9M 17 FY 17 RPN(i) RPI Settlement(1,266) (1,426) (1,449)
FY 16 9M 17 FY 1732 26 63 50 95 76
FY 16 FY 17 Staff & Intercompany Operating9 4 14 12 23 16
Q4 16 Q4 1783 (173)
FY 16 FY 1720 (11)
Q4 16 Q4 17In EUR mio
47 Periodic financial Information I FY 17 results I 21 February 2018
Total liquid assets General Account
Upstream from opco’s covering dividend & holding expenses
In EUR mio
1,943 Fortis settlement SBB 1,778 (417) (247) (29) (77) (68) (33) (15) 516 27 178
Upstream Dividend Share buy-back RPI Asia Italy UK HQ expenses RO expenses Other FY 17
48 Periodic financial Information I FY 17 results I 21 February 2018
Main characteristics Hybrids
In EUR mio
Ageas
Ageasfinlux Fresh Fixed-to-Floating Rate Callable Fixed Rate Reset Perpetual Subordinated Loans Fixed Rate Reset Dated Subordinated Notes CASHES % 3m EUR + 135 bps 5.25% 6.75% 3.5% 3m EUR +200 bps Amount
1,250 450 550 USD 400 948
ISIN XS0147484074 BE6261254013 BE6251340780 BE6277215545 BE0933899800 Call date Undated, strike 315.0 mandatory 472.5 Jun 24 Step up to 3M Euribor +413 bps Mar 19 Step up to 6yr USD swap + 533 bps June 2027 Step up after 12 years of 100bps Undated, strike 239.4, mandatory 359.1 Other Subscribed by Ageas & BNP Paribas Fortis Public issue Public issue Coupon served by FBB, trigger ACSM linked to Ageas dividend Market Price (31/12/17) 63.75 124.33 104.79 109.81 85.94
Fortis Bank
(now BNP PF)
AG Insurance
(Belgium)
Table of contents
Analyst call 3 Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76
50 Periodic financial Information I FY 17 results I 21 February 2018
Shareholders’ equity stable at EUR 9.6 bn, per share up 4%
UG/L of EUR 14.02/share
In EUR mio 6,459 6,681 2,498 2,801 604 129
960 319 3
(337) (419) (248) (46) (170) (12)
EUR 46.56 EUR 48.30
9,561 9,611
FY 16 Result Insurance Result Gen Acc Change UG/L Dividend Treasury Shares Reval AG put option Forex IAS 19 Other FY 17Insurance UCG/L Insurance UCG/L
Shareholders’ equity per segment Shareholders’ equity per share
Belgium 4,683
►5,096 Asia 2,004
►2,036 UK 815
►852 Reinsurance 104
►113 Continental Europe 1,350
►1,385 Insurance 8,957
►9,482 General Account 604
►129
51
Tangible net equity
High quality capital structure
10/03/2010 I page 51EUR bn FY 16 FY 17
IFRS Shareholders' Equity 9.6 9.6
Unrealised gains real estate 0.5 0.6 Goodwill (0.7) (0.6) VOBA (Value of Business Acquired) (0.1) (0.1) DAC (Deferred Acquisition Cost) (0.5) (0.4) Other (0.4) (0.4) Goodwill, DAC, VOBA related to N-C interests 0.4 0.3 25% tax adjustment DAC, VOBA & Other 0.2 0.1
IFRS Tangible net equity 8.9 9.1
IFRS Tangible net equity/ IFRS Shareholder's Equity 93% 95%
Periodic financial Information I FY 17 results I 21 February 2018
Periodic financial Information I FY 17 results I 21 February 2018
Solvency IIageas Insurance up to 196%
General Account down following lower IFRS equity – Belgium impacted by model refinements
Solvency IIageas in %
In EUR bn
Own Funds SCR
Non EU Non-controlled participations*52
Belgium UK CEU Reins.
DiversificationInsurance GA Group
Non-transferable* Based on local solvency requirements
2.8 2.9 0.7 0.5 0.9 0.7 0.0 0.0 (0.3) (0.2) 4.2 3.9 0.1 0.1 4.3 4.0 1.6 1.96.9 6.9 0.7 0.8 1.2 1.5 0.1 0.1 (1.5)(1.9) 7.5 7.7 0.7 0.2 8.1 7.9 4.3 4.9
FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 244% 237% 100% 147% 127% 207% 278% 243% 179% 196% 191% 196% 264% 261%53
Ageas Group Solvency IIageas
Main elements driving movement in Solvency ratio
Impact on Solvency IIageas* FY ’16 FY ’17 191% 196% 9M ’17 FY ’17 193% 196% Model refinements +0 pp
Market movements (incl. RPN(i)) +7 pp +4 pp Exceptional items
Italy, put option, settlement
+4 pp SBB
Expected dividend
Operational +17 pp +1 pp
* Impact including secondary impact, diversification & non-transferable Periodic financial Information I FY 17 results I 21 February 2018
54
Ageas Insurance Solvency IIageas
Main model refinements
Model refinements Credit - Group wide ELM (Expected Loss Model) CEVA (Company EIOPA
Volatility Adjustment)
reflection of realized losses due to credit losses
Tax – Belgium New tax rate
LACDT
Profit Sharing – Belgium
Periodic financial Information I FY 17 results I 21 February 2018
( 1.5 ) ( 1.4 ) ( 0.5 ) ( 1.3 ) ( 1.0 ) ( 0.9 ) 4.3 4.8 0.3 0.3 0.6 0.7 0.4 0.5 0.8 0.7 0.7 0.7
4.2 3.9
FY 16 FY 17 Non Diversifiable Non-life UW Health UW Life UW Counterparty Default Market Loss-Absorption Deferred Taxes Loss-Absorption Techn. Liab. Diversification Periodic financial Information I FY 17 results I 21 February 2018
Insurance SCRageas per risk type
Market risk main factor in SCR
55 In EUR bn Diversification Loss-Absorption Deferred Taxes
Market risk up substantially due to spread risk
(higher exposure to longer duration & ELM model change)
LACTL up in BE with new PS modelling LACDT down in BE following new tax
rate
56
Ageas Insurance Solvency sensitivities
Updated sensitivities @ 3M ‘18 will reflect implemented model refinements
Periodic financial Information I FY 17 results I 21 February 2018
As per 31/12/’16
Based on Solvency IIageas SCR OF Solvency
Base case
Before stress 4,182 7,478
179% Yield curve down
Down 50 bps 4,456 7,407
166% Yield curve up
Up 50 bps 3,942 7,452
189% UFR
Down to 3.65% (from 4.2%) 4,235 7,396
175% Equity
Down 30% 3,958 6,954
176% Property
Down 20% 4,079 7,189
176% Spread
Spreads on corporate & government bonds up 50 bps 4,401 6,888
157% Corporate spread
Spreads on corporate bonds up 50 bps 4,054 7,501
185% Sovereign spread
Spread on government bonds up 50 bps 4,546 6,849
151%
Periodic financial Information I FY 17 results I 21 February 2018
Solvency PIM – as reported to the regulator under Pillar I
Solvency II PIM in %
In EUR bn
Own Funds SCR
Non EU Non-controlled participations*57 * Based on local solvency requirements
Belgium UK CEU Reins.
DiversificationInsurance GA Group
Non-transferable 3.4 3.0 0.7 0.5 0.8 0.6 0.0 0.1 (0.3) (0.2) 4.6 4.0 0.1 0.1 4.7 4.1 1.6 1.96.8 6.6 0.7 0.8 1.7 1.7 0.1 0.1 (1.6)(1.6) 7.6 7.7 0.5 0.1 8.1 7.7 4.3 4.9
FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 FY 16 FY 17 201% 220% 96% 143% 211% 300% 259% 230% 166% 192% 174% 191% 264% 261%Periodic financial Information I FY 17 results I 21 February 2018
Tiering of Group PIM own funds
High quality of own funds
58 In EUR bn
5.7 5.3 1.4 1.3 0.9 1.0 0.1 0.1
8.1 7.7
FY 16 FY 17
Tier 3 Tier 2 Tier 1 restricted Tier 1
Tier 2 up on overflow from Tier 1 Tier 2 debt capacity under Solvency II ≈ EUR 1 bn
Periodic financial Information I FY 17 results I 21 February 2018
Group Free Capital Generation roll forward
Operational FCG of EUR 702 mio, excl. Non-European NCP’s
In EUR mio
59
EUR 114 mio related to stop loss cover in UK EUR 77 mio dividend upstream from Non-European NCP’s * Free Capital Generation
* Operational FCG generated by Non-European NCP’s of EUR 360 mio over 9M ’17 is not included in EUR 702 mio 194 265 511 114 77
1,111 702 1,264
(15) (318) (249) (5) (419)
FY '16 Model refinements M&A Divestments Market impact Operational impact Exceptional items Capital transactions M&A Acquisitions Paid dividend FY '17Split of operational impact per segment
Operational impact driven by Belgium & CEU
60 Periodic financial Information I FY 17 results I 21 February 2018
EUR mioOF SCR FCG = OF - 175%*SCR
stop loss cover Specific movements in the quarter
Belgium
570 (6)
580
including EUR 52 negative impact from assumption changes
UK
42 (164)
328 208
new reinsurance cover in Q4 & product mix
CEU
198 33
139
Cargeas contribution up to 9M eliminated
Reinsurance
18 10
(25) General Account
413 11
394 Geographical
112 112
(84) (69) diversification Group eliminations
(657)
(657) Total Ageas Solvency II scope
696 (3)
702 114
Operational impact
Periodic financial Information I FY 17 results I 21 February 2018
Evolution SCR & OF split between types of impact
In EUR mio 61
Own Funds
adjusted for accrued expected dividend
SCR
4,257 4,010 2 (91) (60) (96) (3)
FY '16 Model refinements M&A Divestments Market impact Operational impact Exceptional items Capital transactions M&A Paid dividend FY '1788 98 696 (174) (314) (249) (5) (419)
8,560 8,281
FY '16 Model refinements M&A Divestments Market impact Operational impact Exceptional items Capital transactions M&A Acquisitions Paid dividend FY '17Table of contents
Analyst call 3 Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76
63 Periodic financial Information I FY 17 results I 21 February 2018 In EUR bn
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costsAsset mix
Gross unrealized gains/losses on Available for Sale
fixed income & corporate bonds
Gross UG/L on Real Estate: increased slightly to EUR 1.6 bn
(vs. EUR 1.5 bn) - not reflected in shareholders’ equity
EUR 2.2 bn unrealized gains/losses on Held to Maturity (vs.
EUR 2.4 bn) - not reflected in shareholders’ equity
Investment portfolio
Investment portfolio mainly down on unrealized capital gains on fixed income
Sovereign bonds 37.9 Sovereign bonds 37.5 Corporate bonds 24.1 Corporate bonds 20.8 Structured 0.1 Structured 0.1 Loans 8.7 Loans 9.4 Equities 4.4 Equities 4.9 Real Estate 5.3 Real Estate 5.3 Cash 2.2 Cash 2.6
82.7 80.6
FY 16 FY 1737.9 37.5
FY 16 FY 17In EUR bn
Sovereign bond portfolio*
Sovereign & Corporate bond portfolio
Value fixed income down on lower allocation to corporate bonds
64 Periodic financial Information I FY 17 results I 21 February 2018
54% rated A or higher
Corporate bond portfolio*
Banking 3.8 Banking 3.2 Other financials 1.9 Other financials 1.7 Non Financials 13.5 Non Financials 12.6 Government related 4.9 Government related 3.2
24.1 20.8
FY 16 FY 17 * All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costsLoan portfolio (customers + banks)*
Loan & Equity portfolio
More loans with guarantee
Loans to banks 1.3 Loans to banks 1.3 RE 0.2 RE 0.1 Infrastructure 0.5 Infrastructure 0.7 Mortgages 1.3 Mortgages 1.2 Other 5.4 Other 6.1
8.7 9.4
FY 16 FY 17guarantee by the Belgian regions, the French State or the Dutch State
65 Periodic financial Information I FY 17 results I 21 February 2018
Equity portfolio*
Equities 2.5 Equities 3.2 Equity funds 0.3 Equity funds 0.3 RE funds 0.8 RE funds 0.8
Mixed funds &4.4 4.9
FY 16 FY 17 * All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costsIn EUR bn
66 Periodic financial Information I FY 17 results I 21 February 2018
Real estate portfolio*
10/03/2010reflected in shareholders’ equity but contributing to available capital for solvency calculation)
Investment Offices 2.2 Investment Offices 2.2 Car Parks 1.1 Car Parks 1.1 Investment Retail 1.4 Investment Retail 1.3 0.2 0.3 0.4 0.4
5.3 5.3
FY 16 FY 17Investment Warehouses RE Development Investment Warehouses RE Development
In EUR bn
* All assets at fair value except the ‘Held to Maturity’ assets & loans which are valued at amortized costsTable of contents
Analyst call 3 Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76
68
Key dates Fortis’ settlement
binding
1. Discrimination active/non-active shareholders 2. Dilution risk for buyers by holders compensation 3. Uncertainty about scope release
14/03/2016 16/06/2017 16/10/2017 12/12/2017
Periodic financial Information I FY 17 results I 21 February 2018
16 & 27/03/2018
69
Bringing total available budget to EUR 1.3 bn allowing for major improvements
No distinction between active & non-active claimants in terms of per share compensation & compensation add-on
Solidarity in terms of dilution across active & non-active claimants Ring-fencing buyer compensation for excessive holder dilution through separate boxes for buyers & holders
A clear & comprehensive list of events Cost addition based on empirical evidence & taking into account existing agreements between various parties in terms of litigation funding Additional EUR 100 million Aiming to address major concerns of the Court Cost & effort based compensation for shareholder activism
Main adjustments
Aiming to address concerns of the Court while honouring prior commitments Resulting amended agreement improves significantly the proposition towards non-active claimants while materially honouring prior commitments to active claimants
Periodic financial Information I FY 17 results I 21 February 2018
Settlement between Ageas & claimants organisations
Confirmed & strengthened support from other relevant representatives
Deminor, Stichting FortisEffect, SICAF & VEB
Co-Petitioners acting for interest of all claimants Other supporting parties
70
Widest possible support maximizes chances of success
Periodic financial Information I FY 17 results I 21 February 2018
Main opposing parties
71
A simplified structure...
Equal treatment of all eligible shareholders in terms of damages Per share compensation
In EUR Period 1 Period 2 Period 3
Buyers 0.47 1.07 0.31 Holders 0.23 0.51 0.15
Compensation add-on
EUR 0.5/share – max EUR 950 - calculated on highest # shares held between 28/02/07 cob & 14/10/08 cob
Cost addition
25% of per share compensation for buyer and/or holder All eligible shareholders Cost addition for active claimants
shares that will ultimately be presented
Be aware that All eligible shareholders
Periodic financial Information I FY 17 results I 21 February 2018
72
...with higher compensation for all
Pro forma comparison with previous settlement agreement
In EUR Period 1 Period 2 Period 3
Buyers 0.38
0.47
0.85
1.07
0.25
0.31
Holders 0.19
0.23
0.43
0.51
0.13
0.15
Claim form add-on: EUR 0.5/share – max EUR 200 - Compensation add-on: EUR 0.5/share – max EUR 950
In EUR Period 1 Period 2 Period 3
Buyers 0.56
0.59
1.28
1.34
0.38
0.39
Holders 0.28
0.29
0.64
0.64
0.19
0.19
Retail add-on: EUR 0.5/share - max EUR 550 Claim form add-on: EUR 0.5/share – max EUR 400 Compensation add-on: EUR 0.5/share – max EUR 950 Formerly non-active shareholders Formerly active shareholders
for sake of comparison incl. 25% Cost addition Periodic financial Information I FY 17 results I 21 February 2018
number of Fortis Shares opting out of the settlement exceeds 5% of the settlement amount
73
Indicative timeline subject to Court approval & administrative process
Early payment for fast filers
Written response from opposition 16&27/03/2018 Hearings 12/12/2017 Filing Amended Settlement
Remaining payment
YE 2019 Claims submission deadline Court’s decision
& start claim filing End of notification process Decision on termination right
Early payment
8 weeks 7 months 6 months 3 months
6 weeks 3 months 3 months
Periodic financial Information I FY 17 results I 21 February 2018
74 Periodic financial Information I FY 17 results I 21 February 2018
criminal procedure
suspended – appeal filed by claimant
Ongoing civil litigations all in scope of WCAM procedure
2008 2007
May/June 08
Communication re solvency & EC remedies
September - October 08
Rescue operations & Split up of Fortis Group, spread over 2 WE’s
August 07
Communication Q2 figures
September 07
Capital increase, Prospectus, Communication about subprime exposure
May 07
Press release re bid on ABN AMRO
January 08
Press release on subprime & solvency
75 Periodic financial Information I FY 17 results I 21 February 2018
2008 2007
May/June 08
Communication re solvency & EC remedies
September - October 08
Rescue operations & Split up of Fortis Group, spread over 2 WE’s
August 07
Communication Q2 figures
September 07
Capital increase, Prospectus, Communication about subprime exposure
May 07
Press release re bid on ABN AMRO
January 08
Press release on subprime & solvency
terminated - awaiting prosecutors decision on referral
Administrative proceedings Criminal proceedings
Other proceedings
Other proceedings
Ageas, certain MCS holders appealed, claiming EUR 350 mio - pleading session expected H2 2018
Table of contents
Analyst call 3 Segment information 16 Equity / Solvency/ FCG 49 Investment portfolio 62 Legal Settlement 67 General Information 76
situation 31/12/2016 situation 31/12/2017 situation 16/02/2018
216,570,471 209,399,949 209,399,949
15,143,439 14,304,863 14,924,863 7,170,522 6,377,750 6,997,750 3,968,254 3,968,254 3,968,254 45,804 3,958,859 3,958,859 3,958,859 201,427,032 195,095,086 194,475,086
77 Periodic financial Information I FY 17 results I 21 February 2018
Total number of outstanding shares
SBB & cancellation cancellation SBB
Total Issued Shares
Shares not entitled to dividend nor voting rights
FRESH Other treasury shares
Shares entitled to dividend & voting rights
* After deduction of shares for management plans *
78 Periodic financial Information I FY 17 results I 21 February 2018
Shareholders structure
Based on number of shares as at 16 February 2018
Ageas 5.3% Ping An BlackRock, Inc. Schroders Fosun Identified retail investors 20% Identified institutional investors 45% Other investors 14%
Based upon press release 19 February 2018 Based upon the number of shares mentioned in the notification received 6 May 2013 Based upon the number of shares mentioned in the notification received 17 March 2014 Based upon the number of shares mentioned in the notification received 06 February 2018 Based upon the number of shares mentioned in the notification received 5 October 2017 Estimate by Estimate by Ageas Ping An BlackRock, Inc. Schroders Fosun Identified retail investors Identified institutional investors
79 Periodic financial Information I FY 17 results I 21 February 2018
Financial calendar 2018
21 February FY 2017 results 16 May 3M 2018 results 16 May Ordinary shareholders’ meeting Brussels 28 May Ex-dividend date 6 April Annual report 2017 30 May Payment 2017 dividend 8 August 6M 2018 results 14 November 9M 2018 results
80 Periodic financial Information I FY 17 results I 21 February 2018
Rating
S&P MOODY'S FITCH Operating
AG Insurance (Belgium) A / stable A2 / stable* A+ / stable
entities
Last change 06/11/15 17/03/16 09/12/16
unsollicited
Ageas Insurance Limited A / stable A+ / stable Last change 06/11/15 23/11/16 Muang Thai Life BBB+ / stable BBB+ / stable Last change 29/12/10 27/07/16 Etiqa Insurance Berhad (Malaysia) A- / stable Last change 27/07/16 China Taiping Life A+ / stable Last change 06/04/17 Intreas A / stable Last change 11/11/16
Holding
ageas SA/NV BBB / stable Baa3 / positive* A / stable Last change 15/03/16 30/11/16 09/12/16
unsollicited
* Ageas has requested in early 2009 that this rating should be withdrawn. Ageas no longer participates in Moody's credit rating process. Ageas does not provide, for purposes of Moody's rating, access to the books, records and other relevant internal documents of these rated entities.
81 Periodic financial Information I FY 17 results I 21 February 2018
Certain of the statements contained herein are statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed
without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’s core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and (xi) general competitive factors, in each case on a global, regional and/or national basis. In addition, the financial information contained in this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had these events occurred or transactions been consummated on or as of the dates indicated, nor does it purport to be indicative of the results of
Investor Relations
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