Elgin roadworks.org SWHAUC SWHAUC 221015 1 This morning Quick - - PowerPoint PPT Presentation

SWHAUC Elgin roadworks.org

SWHAUC 221015 1

This morning…

• Quick roadworks.org update
• Traffic Management App Demo
• Signage App Demo
• Added Value Comms App Demo
• News
• Questions

SWHAUC 221015 2

roadworks.org –– 3 Products

Comms Management App

Improve the communication of roadworks and service disruptions

roadworks.org map

Embed works coordination and survey quality mapping at the heard of streetworks

• perations

Traffic Management App

Transform the efficiency of traffic management planning and TTROs

Reduce costs

Improve stakeholder engagement Drive operational performance

SWHAUC 221015 3

roadworks.org website

• National map of current and planned roadworks, comprehensive and authoritative. #1 hit for a

Google search on “roadworks” – used by 170 LAs Traffic Management App

• Publish road closures, diversion routes , etc on roadworks.org – used by 52 LAs
• Significant cost savings through seamless generation of TTROs and other process efficiencies

Signage App

• Produce temporary traffic control diagrams and event management schemes for highway

authority approval – used by several large utilities. Being trialled across SE of England.

• Significant direct cost savings (reduce reliance on external preparation of plans).

Comms Management App

• Content management system to enhance the statutory noticing information displayed on

roadworks.org– used by several utilities and LAs

• Improve public self-service, reduce call centre workload

roadworks.org Apps

SWHAUC 221015 4

A NATIONAL ROADWORKS DATABASE

SWHAUC 221015 5

roadworks.org update

Coverage

• 169 of 178 local highway

authorities

• Transport for London
• Transport for Greater

Manchester

• Highways Agency
• Traffic Wales
• Traffic Scotland
• Utilities direct

(Network Rail, Wales & West, Northern Powergrid, National Grid Gas)

SWHAUC 221015 6

ROADWORKS.ORG

SWHAUC 221015 7

• Informing the public & enabling cross

boundary coordination

• Smart phone compatible with free to

view data (winter gritting routes, variable message signs etc.)

• roadworks.org map embedded into

>50 websites including media outlets

• Syndication of information to local

media (Island Echo, etc) and sat nav providers (Google, etc)

roadworks.org website

SWHAUC 221015 8

Growth in enquiries 2014-15

SWHAUC 221015 9

Growing footprint

SWHAUC 221015

25% on mobile platforms 702,000 individual visitors 25% search planned works

10

Embedded in websites

SWHAUC 221015 11

Achieved by embedding...

SWHAUC 221015 12

Achieved by embedding...

SWHAUC 221015 13

roadworks.org Update

Design improvements

• Better pop-ups
• Making sense of lots of data

UTMC integration

• Jam cams
• VMS
• Car park availability
• Incidents
• HE NTIS feed
• Cloud Amber
• Siemens
• INRIX

SWHAUC 221015 14

roadworks.org Update

DCLG trial

• Public consultations for

permanent TROs

Travel Portal

• Localised “landing page” for

roadworks.org

• Route-based view of traffic

disruptions SWHAUC 221015 15

roadworks.org Pro

“Operational” view of roadworks.org

• User self-registration
• Username/password access
• MasterMap
• Operational data layers
• Advanced search tools
• Works footprint geometry
• Data upload self-service
• Historic roadworks / TM data
• Buried assets enquiries

… SWHAUC 221015 16

Embedded via API in applications & services

SWHAUC 221015 17

Value propositions to you….

Improve stakeholder engagement

Drive

• perational

performance

Reduce costs

SWHAUC 221015 18

TRAFFIC MANAGEMENT (WITH) SIGNAGE APP

SWHAUC 221015 19

The next challenge: traffic disruptions

SWHAUC 221015 20

20th Century solution

… and yet we still have this … Not all roads have these … … but many drivers have these …

SWHAUC 221015 21

• Enables officers to plan and publish road closures

and other disruptions with a few clicks of the mouse

• Instantly inform the public via the web and sat-nav

devices, influencing real driver behaviour

• Coordination and workflow efficiency. Time saving

reported at > 9 hours per TTRO (Ringway / Hertfordshire CC)

Traffic Management App

SWHAUC 221015 22

• Roughly 50% of Utility works require some form of traffic management
• Increasingly Permit Scheme authorities require a TM plan for all activities
• External providers charge at least £100 per plan – even for simple ones
• Inefficient processes for Permits and TTROs result in delays and FPNs

Traffic Management

SWHAUC 221015 23

• Internal works promoters can produce simple, effective traffic management plans

in-house at a fraction of the cost

• Permit/Notices and TTRO applications can be streamlined with minimal hand-
• ffs and digital submission between works promoters (SU’s too) and the street

works team

• Eliminate the cost of outsourcing plans for 80% of works (Utility B’s estimate)

Traffic Management

Submit to Highway Authority

SWHAUC 221015 24

Signage App

• Easy to use tool to create basic signage and traffic control plans
• Cuts out external costs, inefficient paper based processes and the

errors that often arise from multiple hand-offs

• Simple Google Maps interface combined with Ordnance Survey detail

OS Mastermap Google Streetview SWHAUC 221015 25

Improving the workflow

TTRO application TTRO granted

Create TM Plan Check

Publish via roadworks.org roadworks.org Google Maps Sat navs Local media websites

Utility Highway Authority Road users

Signage App for Utilities Joining up the TTRO application process

SWHAUC 221015 26

Process of App for a Works Promoter

SWHAUC 221015

Step 1:

• Identify the works location (plot new or associate with EToN)
• Coordinate and check for clashes with roadworks.org map layers

27

Process of App for a Works Promoter

SWHAUC 221015

• The Signage App also includes OS MasterMap for address point detail

planning (seamless Zoom from Google Maps to OS MasterMap)

28

Process of App for a Works Promoter

SWHAUC 221015

Step 2:

• Plot the traffic management disruptions (road closure and diversion).
• Add the relevant Chapter 8 signs, use the measuring tools and refer to

the in line help (Red Book & Pink Book).

29

Process of App for a Works Promoter

SWHAUC 221015

Step 3:

• Submit Plan to Highway Authority or other internal/interested parties.
• Automatically picks up Highway Authority/Email addresses (submit to

trial set up)

• Create template driven documents and emails (save & view)

30

Process of App for a Works Promoter

SWHAUC 221015

Step 3:

Example of a template driven document – Signage Plan

31

Process of App for a Works Promoter

SWHAUC 221015

Search & Edit: View all saved plans in the Search & Edit – view, edit and copy plans Review Plan Submissions (dashboard) - check the status of a plan or TTRO application Comment functionality – have a dialogue with the Highway Authority (or

• ther interested parties over feedback etc)

32

Process of App for Highway Authority

SWHAUC 221015

Plan Submissions: If the Traffic Management Plan (and or TTRO) is submitted to a Highway Authority, they also have a ‘Plan Submissions’ dashboard and can review the plan – accepting, rejecting and giving comments. Plans can be grants, accepted, pending or rejected, improving communication between Utilities and Highway Authorities, ensuring the applications reach the right people every time!

33

Process of App for Highway Authority

SWHAUC 221015

Accept or reject and view the audit log of changes. Highway Authority can very quickly publish the information (not including the signs)

34

ADDING VALUE COMMUNICATIONS MANAGEMENT APP “How can we make Streetworks information more friendly to the public?”

SWHAUC 221015 35

Stakeholder Engagement

Comms Management App

• Embed customised map on your website “In your area” (see WWU

example). Toggle view – own works or all works

• Content management system for your roadworks: replace

“engineering speak” EToN information with plain English

• Customise the message for each category of work (Repex,

connections, etc)

• Publish emergency works and service outages with real-time

updates, show which households are affected

• Link to comms collateral such as residents’ letters & videos. send

updates via Twitter and Facebook. Generate QR codes

SWHAUC 221015 36

Keeping customers informed

• 3 month trial - 50% North London Gas Mains Replacement works
• Displaying QR code signs to encourage customers to scan for info
• 3 month trial
• Circa 2000 QR

code hits over 285 jobs

• Customer

satisfaction increased, challenging to link directly to trial

37

SWHAUC 221015 38

2014/15 12 months

Utility Enquiries

National Grid Gas 462,715 SGN 251,893 Western Power Distribution 284,706 UK Power Networks 207,046 Wales & West 128,042

SW Enquiries on roadworks.org

SWHAUC 221015 39

Other developments

EToN App

• Integration of roadworks.org Google Map + MasterMap
• Migration to AWS + improved menu
•  Late 2015

Integration with Symology

• 2-way interface to synchronise TM data across both systems
•  Feb 2016

Integration with INRIX

• INRIX live incidents on roadworks.org public view
• INRIX live traffic on roadworks.org Apps and Pro
•  Late November!

Sat Navs

• Ongoing discussion with Google and TomTom

Events

• RideLondon
• Tour de France

SWHAUC 221015 40

QUESTIONS

SWHAUC 221015 41

Further information

SWHAUC 221015

Further information: www.elgin.org.uk info@elgin.org.uk

Rachael Walsh Rachael.walsh@elgin.org.uk 0151 336 4102 (office) www.elgin.org.uk

42

Product development

• Why Agile?
• Continuous development

Releasing new features & testing

• 2-week release cycle
• Communication of releases

Improvements in the pipeline

• Comprehensive test coverage
• Automated testing
• Commitment to continuous improvement

Product development

SWHAUC 221015 43