Division of Employment Security
Fraud Prevention, Overpayment Recovery and UI Tax Collections Status
House Select Committee on Legacy Costs from the State Health Plan, Pensions and ESC November 13, 2012
Division of Employment Security Fraud Prevention, Overpayment - - PowerPoint PPT Presentation
Division of Employment Security Fraud Prevention, Overpayment Recovery and UI Tax Collections Status House Select Committee on Legacy Costs from the State Health Plan, Pensions and ESC November 13, 2012 Types of Employers Paying UI Tax
House Select Committee on Legacy Costs from the State Health Plan, Pensions and ESC November 13, 2012
196,000 active accounts 35,000 inactive accounts
547 active accounts 52 inactive accounts
1,189 active accounts
Manufacturing
Construction
Administration
Retail Trade
Professional
Wholesale Trade
Healthcare
Transportation & Warehouse
Other
Total
Small Sample — 500 out of 400,000 cases/ per year Extrapolated approach
July 1, 2008 — June 30, 2011 April 2011 — March 2012 US - 11.05% US - 11.12% NC - 8.6% NC - 10.69% VA - 17.77% VA - 17.42% SC - 17.9% SC - 15.04%
Increased Investigative Efforts Staff adjustments Interface with district attorneys and OIG Treasury Offset Program Implementation Recovery of UI overpayments through IRS 19,065 recipients notified $50 million — Initially $15 million Start — January 2013 Increased Use of Technology National Directory of New Hire Division of Corrections NC FACTS
Employers are critical to good decisions Timely responses on all cases Encourage employers to use electronic system for response DES staff — more effort to contact employers More claims in formation to employers Claimants Require more accurate information Better explanation of importance of accurate statements Consequences explained Actively seeking work – individual conference required
Improved Initial Claims Adjudication Better Supervision Added staff to improve timeliness and quality Upgraded internal procedures following DOL review
Improving Business Processes UI Benefits Information Systems (IS) to be replaced RFP process to start in December 2012 3 years Upgrading operating practices Now — reliance on paper documents – delays in claims care processing December 2012 thru October 2013 — NCSU/DES Imaging of documents for quicker access