Devices Webinar Nation Webinar Dave Sevick, Computer Reach - - PowerPoint PPT Presentation

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Devices Webinar Nation Webinar Dave Sevick, Computer Reach - - PowerPoint PPT Presentation

Feb 24, 2024 37 likes •391 views

ConnectHome Devices Webinar Nation Webinar Dave Sevick, Computer Reach Catherine Crago, Housing Authority of the City of Austin & Austin Pathways Paulina Sanchez, human-I-T ConnectHome Nation Webinar Computer Reach David Sevick,

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ConnectHome Nation Webinar

Dave Sevick, Computer Reach Catherine Crago, Housing Authority of the City of Austin & Austin Pathways Paulina Sanchez, human-I-T

Devices Webinar

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SLIDE 2

ConnectHome Nation Webinar Computer Reach

David Sevick, Executive Director

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Computer Reach

MISSION: Make technology available to people most in need through refurbished equipment, computer literacy, training, and support. VISION: A computer literate world where the benefits of technology are shared by all.

18 Years in Western Pennsylvania

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Obtaining Devices 70% 20% 10%

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Partnerships

How was this developed?

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Ext xternal Support

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Connecting the Dots and Resources

  • $50 per computer
  • $75 an hour for instructors

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations (2 (2)

Digital literacy support and organization

  • Communication with multiple leaders
  • Staff time to execute surveys
  • Library and teacher scheduling
  • Funding

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations - “reach” cart

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations - “reach” cart (2)

2)

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations (C (Camps)

Residents’ access to camps

  • Attendance
  • Transportation
  • Childcare
  • Weather
  • Non-English speakers
  • Prior Education

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations (E (Equipment)

Camp equipment and software costs

  • Desktops - $50
  • Bundled with monitor
  • Linux is free software
  • Chrome, LibreOffice

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Additional Considerations (I (Instructors)

Camp instructor costs

  • $75 an hour for traveling education consultants
  • $24 an hour for training assistant

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Software for Devices (L (Level 1) )

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Software for Devices (L (Level 2)

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Warranty Service

  • Returns for replacement at Computer Reach location
  • Fridays 9:30 a.m. – 3:30 p.m.

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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Technical Support

  • Repairs and services are handled in house at Computer

Reach

  • Fridays 9:30 a.m. – 3:30 p.m.
  • Neighborhood resources are in development

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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SLIDE 19

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T Q&A

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SLIDE 20

ConnectHome Nation Webinar ConnectHome Nation Mentor City

Housing Authority of the City of Austin and Austin Pathways

Catherine Crago, Head of Strategic Initiatives

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Unlocking the Connection: Progress

  • Three-phase approach
  • Internet service providers GoogleFiber and USFon
  • Digital literacy training: Continuum of service providers, HACA-

resident Digital, Mobility and Energy Ambassadors

  • Computer device options. What we knew:
  • Earned is better than given.
  • Reuse and recycle high quality devices is better than buy new.
  • Desktop is just as important as smart phone.
  • The resources exist to help us find and refurbish high-quality devices

suitable for our residents.

  • The willingness and patience to experiment will help us go fast.

Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Obtaining Devices

  • Partnerships
  • Device Partnerships: Securing the Hardware
  • Reimage & Refurbish with Software
  • Reimage, Refurbish & Deploy to HACA Residents
  • External Support
  • Connecting the dots with other resources

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Device Partners: Securing the Hardware

“It’s about the technology!”

  • Austin Community College (3 years)
  • Established in 1972. 41,500 credit students.
  • Student computer labs on multiple campuses. Refresh: 3 – 5 years.
  • City of Austin PC Community Loan Program (7 months)
  • Pilot program associated with the City of Austin’s Grants for Technology

Opportunities program

  • De-asseted laptops and desktops that would normally be recycled
  • Corporate Partnership (2 months)
  • Fast-growing high tech company
  • Refresh rate of 2 – 3 years; purchase new power cords
  • Austin Forum on Technology and Society (2 months)
  • Broad swath of the community; thousands on mailing list

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Refurbish and Reimage the Hardware

“It’s about the process!”

  • Unni! (700 devices +)
  • Developed a way to reimage without internet
  • Uses only a USB & CD-ROM
  • Open Source software – Linux operating system
  • 32GB of Educational Content – Rachel via WorldPossible.org
  • City of Austin (25 Laptops)
  • Public Access Computing is a Microsoft Certified Refurbisher
  • Corporate Partner (130 MacBook Laptops)
  • IT Team refurbish and reimage with Mac OS
  • No “local” (on laptop) software
  • HACA adds Rachel via WorldPossible.org

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Refurbish, , Reimage and Deploy to Users

“It’s about the people!”

  • Partnership with Austin Community College
  • 6 to 15 part-time Work Study interns @ 19 hours per week
  • Hands-on experience related to coursework
  • Interns provide deployments, encourage IT careers
  • Partnership with City of Austin
  • Provides opportunity for interns, HACA-resident Digital

Ambassadors and JobsPlus participants

  • Corporate Employee Community Engagement Programs
  • Provides volunteers and sources of additional devices

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Ownership

  • Device lifecycle
  • How to administer
  • Technology adoption – how residents can help

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Ownership (C (Cont.)

  • Residents earn devices, sign an Earned Device Agreement
  • Must be a HACA resident and in good standing
  • Accept As-Is, no guarantee, no warranty
  • Keep for one year, use for self-sufficiency
  • Change the password at the deployment
  • Technical support
  • Digital Ambassadors can help with technical support
  • Austin Community College interns can help

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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Additional Considerations (for AHA

  • wnership program)
  • Software for devices
  • Evaluation

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Pittsburgh: Computer Reach

Austin: PHA for the City

  • f Austin

and Austin Pathways

Los Angeles: human-I-T Q&A

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ConnectHome Nation Webinar

human-I-T

Paulina Sanchez, Program Manager

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human-I-T

  • Our Mission:
  • human-I-T connects low-income individuals and nonprofits to

technology, internet, and digital training. By reusing instead of recycling electronics, our team transforms e-waste into

  • pportunities to promote digital inclusion and digital access.
  • Active Programs:
  • OurCycle LA
  • PowerOn
  • Frontier
  • Spectrum

Pittsburgh: Computer Reach Austin: PHA for the City

  • f Austin and

Austin Pathways

Los Angeles: human-I-T

Q&A

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ConnectHome Los Angeles Pilot

  • Key Partners
  • Housing Authority of Los Angeles (HACLA)
  • California Emerging Technology fund (CETF)
  • Information Technology Agency - City of Los Angeles (ITA)
  • human-I-T

Pittsburgh: Computer Reach Austin: PHA for the City

  • f Austin and

Austin Pathways

Los Angeles: human-I-T

Q&A

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Execution of f Program

  • Identify the recipients and their needs
  • Recruitment, time, location, language
  • Curriculum
  • Digital literacy training
  • Technology
  • Equipment
  • Partnership with Microsoft
  • Internet Connection
  • Sprint ConnectED
  • Distribution
  • Tech support

Pittsburgh: Computer Reach Austin: PHA for the City

  • f Austin and

Austin Pathways

Los Angeles: human-I-T

Q&A

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Best Practices and Lessons Learned

  • Best Practices:
  • Clear roles and responsibilities
  • Commitment to the mission of the program
  • Lessons Learned:
  • Interactive training
  • Low-cost internet options

Pittsburgh: Computer Reach Austin: PHA for the City

  • f Austin and

Austin Pathways

Los Angeles: human-I-T

Q&A

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Alliance for Technology Refurbishing and Reuse (AFTRR)

  • Who is AFTRR
  • The mission of AFTRR is to support the refurbishing and reuse

nonprofit community to provide low-cost or free technology to those in need

  • A little more about the project with Dave Sevick
  • How to search for an AFTRR near you
  • www.aftrr.org

Pittsburgh: Computer Reach Austin: PHA for the City

  • f Austin and

Austin Pathways

Los Angeles: human-I-T

Q&A

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Questions?

Dave Sevick, Executive Director, Computer Reach dsevick@computerreach.org Catherin Crago, Head of Strategic Initiatives and Resource Development, Housing Authority of the City of Austin & Austin Pathways catherinec@hacanet.org Paulina Sanchez, Program Manager, human-I-T paulina@human-i-t.org

Pittsburgh: Computer Reach Austin: PHA for the City

  • f Austin and

Austin Pathways Los Angeles: human-I-T

Q&A

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