Department of Information Services Bud Harris, Director Division - - PowerPoint PPT Presentation

Department of Information Services

Bud Harris, Director Division Mgrs. - Craig Adams, Eddy Sherman, Andy Hento, Doug Bear

Information Services – 2018

Director (1.0)

Technology Analyst (3.0) Technology Analyst (4.0) Technology Analyst Supervisor (1.0)

APPLICATIONS

Technology Manager (1.0) Technology Specialist (1.0) Technology Analyst Supervisor (1.0) Technology Analyst (5.0) Technology Technician (4.5) Technology Support Supervisor (1.0)

COMPUTER AND NETWORK SERVICES

Technology Manager (1.0)

PUBLIC COMMUNICATIONS

Program Manager (1.0) Office Support Assistant (5.0) Office Support Supervisor (1.0) Technology Analyst (1.0) Admin Services Office Support Supervisor (0.18) Fiscal Support Technician (1.24) Office Support Assistant (0.06) Financial Analyst (0.12)

L.E.A.N

Senior Management Analyst (1.0) Technology Specialist (3.0) Programs Analyst (3.0) Technology Analyst Supervisor (1.0) Technology Specialist (1.75) Technology Specialist (1.0) Program Manager (1.0) Management Analyst* (0.25)

I/S Operations — 2018 Budget

Operations — Summary

• Revenue Increase: $684,519
• Variances Due to Accounting Corrections

– Outside Agencies are billed as Intergovernmental

• Kitsap1 now an outside agency

– County Departments are billed as Charges for Service

• Misc/Other merged into Charges for Services

Revenue 2017 2018 Change Intergovernmental $67,009 $367,027 448% Charges for Services $7,183,488 $7,638,929 6% Misc/Other $70,940 $0

• 100%

TOTAL REVENUE $7,321,437 $8,005,956 9%

Operations — Revenue Changes

• Salaries & Benefits Increase: $208,573

$92,798 – 1.00 FTE, Technology Analyst for Sheriff’s Office $45,260 – 0.25 FTE, IS Director (Facilities Realignment) $23,046 – 0.25 FTE, Security Analyst (Shared w/Human Srv.) $47,469 – Net Status Quo Changes

Expenses 2017 2018 Change Salaries & Benefits $4,657,182 $4,865,755 4% FTEs (Full Time Equivalents) 43.60 45.10 1.50

Operations — Salary/Benefit

FTE Changes

• Supplies Decrease: $(32,043)

($17,400) Moved to Other Uses

Status quo budget moved to fund 2018 computer replacements

($8,416) Computer & Network Services ($6,050) Application Svcs and GIS ($177) Lean-Project Management

Expenses 2017 2018 Change Supplies $132,196 $100,153

• 24%

Operations — Supplies

• Services Increase: $452,068
• Status Quo Adjustments:

$294,000 Microsoft contract added to operations

• Formerly funded through Technology Initiatives

($55,000) Firewall maintenance removed

• Firewalls to be replaced in 2018, three year maintenance warranty

($42,000) Cybersecurity monitoring removed

• Cybersecurity paid for by Information Services in 2017 – no cost

recovery

$197,000 Net Status Quo Adjustments

Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21%

Operations — Services

• Contractual Increases:

$ 54,000 Paladin Maintenance

• Cloud Hosting and Maintenance for Assessor/Treasurer System

$ 49,422 Data – Network Circuits

• On-going capacity increases; ISP, IGN, off-campus locations

$ 41,500 PBX Annual Maintenance

• Capital savings of $1-million, knew maintenance would increase

$ 17,846 Barracuda Maintenance

• Microsoft email archive not meeting requirements

$162,768 Net Contractual Increases

Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21%

Operations — Services Continued

• Discretionary Increases:

$40,000 Smarsh Text Messaging History

• Superior Court case, requires archive of text messages

$27,600 Cybersecurity Monitoring

• Implemented in 2017 – seeking cost recovery in 2018

$16,700 MalWareBytes

• Higher capability virus/malware utility

$ 8,000 Biannual Internet Vulnerability Testing

• HIPAA requirement, recommend external service

$92,300 Net Discretionary Increases

Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21%

Operations — Services Continued

• $197,000 Net Status Quo Adjustments
• $162,768 Net Contractual Increases
• $92,300 Discretionary Increases
• $452,068 Total Services Increase

Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21%

Operations/Services — Summary

• Interfund Decrease: $(32,795)

– Kitsap 1 interfund IS charges removed – Inflates rates to Call Center users

• Other Uses Increase: $35,990

– 2018 computer replacements – Includes $17,400 status quo budget reallocated from Supplies

Expenses 2017 2018 Change Interfund Payments $266,727 $233,932

• 12%

Other Uses $190,000 $225,990 19%

Operations — Interfund

Other Uses Expense

• PEAK Program

– Web Editors site for Departments – County Performance page, interactive Dashboards – I/S Dept. Dashboards, workload-service tracking – Application Services activity tracking Dashboard – Developing staff - activity metrics tracking and forecasting

• Efficiency Improvements

– GovDelivery – KENS – Kitsap1 Call Center – Lean First, then Technology

• Juvenile Detention Case Mgmt.
• Public Works Asset Mgmt.
• Financial – Human Resources

– Power BI

PEAK Program Efficiency Improvements

Value of Technology to Kitsap County

Assessor Treasurer Financial Management Kitsap Electronic Notification System Enterprise Document Imaging Law & Justice Courts, Juvenile Paperless Enterprise Content Management Phone System Virtual Server PowerBI