DEFENSE LOGISTICS AGENCY AMERICAS COMBAT LOGISTICS SUPPORT AGENCY - - PowerPoint PPT Presentation

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DEFENSE LOGISTICS AGENCY AMERICAS COMBAT LOGISTICS SUPPORT AGENCY - - PowerPoint PPT Presentation

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WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP DEFENSE LOGISTICS AGENCY AMERICAS COMBAT LOGISTICS SUPPORT AGENCY DLA Information Operations Enterprise Overview to AFCEA Ms. Kathy Cutler, Director and

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

DEFENSE LOGISTICS AGENCY

AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY

WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT

DLA Information Operations Enterprise Overview to AFCEA

  • Ms. Kathy Cutler, Director and

CIO April 3, 2013

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

We Are DLA

Foreign Policy Advisor

  • Mr. Willard

Smith FS-1

Chief of Staff

  • Ms. Renee

Roman

DLA Europe & Africa DLA Central DLA Strategic Plans and Policy GS-15 DLA Joint Reserve Force DLA Logistics Information Service GS-15 DLA Document Services GS-15 DLA Transaction Services GS-15 DLA General Counsel DLA Pacific DLA Strategic Materials GS-15 Joint Contingency Acquisition Support Office DLA Acquisition DLA Finance DLA Human Resources DLA Disposition Services Vice Director

  • Mr. Ted

Case Director Vice Admiral Mark D. Harnitchek Supply Corps, United States Navy

DLA Installation Support GS-15 DLA Inspector General DLA Land and Maritime DLA Distribution DLA Information Operations DLA Energy DLA Logistics Operations DLA Troop Support

Senior Enlisted Leader Command Sergeant Major Sultan Muhammad United States Army

DLA Aviation

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

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We Are DLA

  • America’s Combat Logistics Support Agency

– 25,297 Civilians, 581 Active Duty Military, 752 Reservists – Located in 48 States/28 Countries

– Global Support to Warfighters by:

  • Processed an average of 102,327orders per day in the past 12 months

– Producing an average of 9,221contract lines awarded per day – Staffing 26 Distribution Depots Worldwide – Processed 17.6M Receipts and Issues during the past 12 months – Managing nearly 5.8M items through Nine supply chains – Supporting more than 2,283 Weapon Systems – Providing over 87.73% of Services’ repair parts – Providing nearly 100% of Services’ subsistence, fuels, medical, clothing & textiles, construction & barrier material

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

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We Are DLA

  • FY04-FY12 sales / services of $28-44B
  • #63 on the Fortune 500 list
  • FY 13 projected revenue of $43.5B

– Third largest storage capacity of the top 50 Distribution Warehouses (only FedEx and UPS have more) – 129.5M Barrels of Fuel sold in FY11,107.59M Barrels in FY12 and 43.78 M Barrels through February FY13 – Reused, transferred, donated, and disposed of over $33B in FY12 and over $1.2B in FY13Q1 of material across the supply chain

  • Our reach extends far beyond DOD
  • FY12:

̶ Foreign Military Sales program supports 112 Nations – FY12: $2.3B in FMS support – FY13 (1st QTR): $536M – Supports Worldwide Humanitarian Relief – Hurricane Isaac and Super Storm Sandy – Federal Emergency Management Agency / State / Local Government

  • 6.2 M meals
  • 10.2 M gallons Fuel
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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

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Director’s “Big Ideas”…Strategy for Achieving “10-in-5”

Strategic Focus Area Description

  • 1. Improve Customer

Service "Delight our Customers" Improve total service delivery by 10% points and measure ourselves by customer standards.

  • 2. Decrease Material

Costs "Be Smart Buyers of the Right Stuff" Reduce the direct cost of fuel by 1-3% across all fuel projects. Reduce total direct material costs by 5% through the use of agile acquisition techniques leveraging commercial supply chairs, without creating redundancy.

  • 3. Decrease Operation

Costs (CRR) "Improve Process and Productivity" Reduce distribution and transportation costs by 25% and achieve 3% efficiency gains from personnel, DP, facility, maintenance, and IT.

  • 4. Reduce Inventory

"Clean out the Attic" Attack both War Reserves and Operational Inventory through better leverage of commercial infrastructure and agreements; review and adjust strategic requirements.

  • 5. Achieve Audit

Readiness "Prove it" Demonstrate our commitment to transparency and accountability. Use audit readiness as a lever to identify and drive future improvement opportunities.

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

D

DLA Information Operations (J6)

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Deputy Director Chief Technology Officer Strategic Analyst Executive Assistant Vacant Enterprise Solutions (J64) Information Assurance (J61) Program Executive Office (J62) IT Business, Licensing, & Performance Management (J65)

We Are DLA

DLA Logistics Information Service DLA Info Ops at Fort Belvoir DLA Info Ops at New Cumberland DLA Document Services DLA Transaction Services DLA Info Ops Europe & Africa DLA Info Ops Pacific DLA Info Ops at Philadelphia DLA Info Ops at Richmond DLA Info Ops at Ogden DLA Info Ops at Columbus Network Operations and Security Center

Kathy Cutler, SES Director & CIO Enterprise Technology (J63)

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

DLA Information Operations (J6) Overview

  • System Sustainment
  • Infrastructure/LAN Management
  • Program Management
  • Information Assurance
  • Master Data Management
  • Document Automation and Management
  • Enterprise Data Services

Scope of Business Resources Lines of Business People

  • DLA IT Investments in DOD IT Portfolio

Repository (DITPR) 144

  • DLA Logistics Information Service

– Information Products Distributed – Customer Interaction Center Service Ticket Quantity of Action – EMALL Sales FYTD 173K 265K $232M

  • DLA Document Services

– Number of Service Centers Worldwide – On-Time Delivery – Machines in Customer Workspaces 153 98% 35K

  • Transactions Processed by DLA Transaction

Services (Monthly)

– e-Business – MILS – Estimated Transactions for FY13 250M 300M 7.5B

  • IT Systems Accredited

100%

  • Desktop Licenses Provided

36,025

  • Major Sites / Supported Sites

11 / 950

  • Civilians / At DLA HQ

3255 / 262

  • Contractors
  • Active Duty Military / On Board

2032 25 / 15

  • Total FY14-18:

$7.4B

  • Portfolio Investments

– Infrastructure – Business Systems Portfolio – DOD Enterprise Business Portfolio $2,898M $3,811M $718M

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

DLA Mission

  • IT Infrastructure Management
  • End User Support
  • Telecommunications
  • Deployable Depot/SATCOM
  • COMSEC
  • DLA Business Systems

DOD Mission

  • Logistics Data Standards
  • Transaction Processing
  • Cataloging
  • Document Services
  • DOD Business Systems

DLA and DOD Missions Supported

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

CIO’s Priorities for FY13

9 Deliver new IT systems and capabilities to our DLA and DOD users on cost and schedule FY12 deliverables met target delivery date - 84% (FY13 Goal 100%) Assess our performance, policies, procedures, and technologies to improve our IT systems, capabilities, and services FY12 CPI Direct Cost Savings - $524K / Cost Avoidance - $184K (FY13 Projected CPI Direct Cost Savings - $524K / Cost Avoidance - $600K) Develop our IT professionals to ensure they are fully prepared to meet the challenges of providing world class IT services today and into the future IA / CE / PM Certifications: IA / CE certification compliancy rate for FY12 - 92% Program Management certification compliancy rate for FY12 – 75% (FY13 Goal - Attain and maintain at or above 98% compliancy rate) Keep our IT systems and services fully operational / mission capable, secure, and available for our global users each day System Availability: FY12 Goal - 98.5%; FY12 Performance - 99.5% (FY13 Goal 98.5%)

  • Security / Day-to-Day Operations
  • Auditability
  • Achieve Efficiencies
  • Workforce Development
  • J6 Alignment and Synchronization with

Enterprise Priorities

  • Revamp Budget Process
  • Enhance Partnerships
  • Streamline Communication
  • Deliver and Deploy Programs within Cost /

Schedule / Performance Parameters

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

Supporting DLA—Big Things We’re Accomplishing

  • Information Assurance Workforce

Improvement Program

  • Cyber Readiness and COMSEC
  • EProcurement, Energy

Convergence (EC), Reutilization Business Integration (RBI)

  • Wide Area Workflow (WAWF)
  • Defense Travel System (DTS)
  • DOD Electronic Mall (EMALL)
  • IT Asset Management (ITAM)
  • Enterprise-wide Voice over

Internet Protocol (VoIP)

  • Enterprise iPAD Deployment
  • Moving to Enterprise Email
  • Restructure Active Directory
  • Mobile Applications Store
  • Embracing Multifunctional Devices

(MFD)

  • Collapsing DLA / Application

Hosting and Datacenters

  • Improving Our Continuity of

Operations

  • Enhancing IT Support

Forward/Disaster Relief

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

J6 Challenges and Solutions

Challenges

  • Full utilization of current

capabilities

  • Cyber threats
  • COOP / Disaster Recovery and

Disaster Relief

  • Audit support
  • Funding level – Sequestration
  • Duplicative applications and

infrastructure

  • Customer expectations
  • Contracting resources and

licensing arrangements

  • Requirements determination,
  • ptimization, and disposition

Solutions

  • Realign to Enterprise services
  • Revamp budget process
  • Applications and infrastructure

rationalization

  • Enhance partnerships and

streamline communications

  • Contracts consolidation and

Small Business focus

  • Structured vetting process for

requirements

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

From: Decentralized management of IT capabilities that operate at and for specific locations.

We’re Changing – Opportunities for Our DOD and Industry Partners

To: Centralized management and delivery of standard Enterprise IT services deliberately designed to provide specific capabilities.

  • No more “J6 Sites”; only customer

locations

  • We will establish global leads responsible

for Enterprise IT Services

  • We will merge application “Sustainment”

functions with acquisition development teams for “cradle-to-grave” program management

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

Stakeholder Integration Services Network & Telecom Services Utility Services IA & COOP Services

New Leadership Position Roles

Policy and Administration

  • Policy (including IA Policy)
  • Budget / Finance
  • Contracting & Licensing
  • Enterprise Architecture

Program Manager EBS Program Manager DSS Portfolio Manager Provisional

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  • Manages relationship with J6 global

customers

  • Manages first level interface to customers

calling for assistance

  • Oversees collection and analysis of

incident data to improve DLA customer experience

  • Proactively manages and

monitors enforcement of IA policies

  • Ensures sufficiency of

COOP / Disaster Recovery planning and recovery capabilities

  • Operates, manages, and

monitors all aspects of the global DLA network

  • Proactively operates, manages, and

monitors all aspects of server and storage devices and related technologies

  • Principal advisor to the Chief Information

Officer and Chief Technical Officer on all policy matters

  • Single manager for the

Enterprise Business System (EBS) responsible to the Program Executive Officer

  • Develops and delivers

new requirements and sustain operational capabilities

  • Single manager for the

Distribution Standard System (DSS) responsible to the Program Executive Officer

  • Develops and delivers new

requirements and sustain

  • perational capabilities
  • Provides oversight of new portfolio

programs for the Program Executive Officer

  • Provides acquisition advice to the

Program Executive Officer and program managers

  • Front Door Process
  • Change Management
  • Help Desk and Deskside support
  • Application / infrastructure support
  • Certification &

accreditation

  • COMSEC
  • CERT
  • Enterprise

Telecommunications Network (WAN)

  • Site-based LAN
  • Firewall, cable / wiring
  • VoIP, SATCOM
  • Video / VTC support

and engineering

  • System Administration
  • Storage Area Network support
  • Asset Management
  • Email
  • COTS application and

administration

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WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP

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DEFENSE LOGISTICS AGENCY

AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY

WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT