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7/ 15/ 2010 Contents About RapidSMS Tools needed to use RapidSMS Challenges Rationale Next Steps Use in the Nigerian Health Sector: Future Vision Hands-on/ Practica l Sessions Experience with LLIN Campaign Use of RapidSMS Register


  1. 7/ 15/ 2010 Contents About RapidSMS Tools needed to use RapidSMS Challenges Rationale Next Steps Use in the Nigerian Health Sector: Future Vision Hands-on/ Practica l Sessions Experience with LLIN Campaign Use of RapidSMS Register your phone, etc Lessons f or LLI N dist ribut ion in Learnt Nigeria National Malaria Control Programme Results The pilot from Abuja, Nigeria phase RapidSMS What RapidSMS does! Rationale Fast, easy, inexpensive data p RapidSMS technology: § collection § serves as a supplement to the Instant analysis § paper-based system/ tools; Information in real time § § allow for rapid data collection; Web-based data dissemination § analysis, and prompt action; Supplement paper processes. § § aids decision making at all levels. Use of RapidSMS in Nigeria ...1 Use of RapidSMS in Nigeria ...2 p UNI CEF innovation – presented at the 5 th p Data collectors use their mobile phones to RBM Review meeting in Enugu, Jan 2009 send SMS daily. p NMCP secured collaboration of major mobile p SMS are sent to a toll- free short code operators (MTN, Zain, Glo & M-Tech) to number, provided by the GSM providers provide the toll-free short code for data (MTN, Zain & Glo). ( MTN & Zain now ) . gathering. p The SMS are then analyzed and uploaded p Identification of developers (independent into the web site as reports for decision and Academicians). makers at all levels for action. p Development of software, training materials p The web site address is: and training on RapidSMS for data http: / / rapidsms.nmcpnigeria.org collectors at State, LGA and Ward levels. 1

  2. 7/ 15/ 2010 Term – Location Code RapidSMS Pilot Phase p Location Code is used to tell the RapidSMS LLI Ns Cam paign in Kano State ( w ave 1) • system about State, LGA, Ward, Distribution 21 Local Government Areas (LGAs) for Logistics – • Points, and Mobilization location information. movement of nets 4 LGAs for mobilization/ HH (58 wards) • 4 LGAs for distribution (58 wards) • LLI Ns Cam paign in Anam bra State • 10 Local Government Areas (LGAs) • • 4 LGAs for mobilization (68 wards) • 10 LGAs for distribution (212 Wards and 495 DPs) LLI Ns Cam paign in Kano State ( w ave 2) • 23 Local Government Areas (LGAs) for Logistics – • movement of nets 23 LGAs for mobilization/ HH (267 wards) • 23 LGAs for distribution (812 DPs) • Results (Value added) § Real-time (live) data reporting during LLI N campaigns Results of RapidSMS § Real-time error checking § Alert generation § RapidSMS tracked and coordinated: § Reminders 1. LLIN shipping logistics (Movement of nets) 2. The number of LLIN Net Cards distributed to § Verification households during the mobilization phase. 3. The number of LLINs distributed. § Collect, analyse and react to data fast! Results (Value of RapidSMS to ICT in Data Management) § Quality data capturing § Efficient and accurate data processing § Mass data storage capability § Efficient data flow/ communication § Cost effectiveness in data management 2

  3. 7/ 15/ 2010 Anam bra LLI N Cam paign: Results of Net Card Mobilization No. of LGA Total No. of People Coupons I ssued Settlem ents 5,078 206,021 42,630 AGUATA AY AMELUM 0 0 0 ANAMBRA EAST 0 0 0 ANAMBRA WEST 0 0 0 (MBAMILI) ANAOCHA 0 0 0 0 0 0 AWKA NORTH AWKA SOUTH 0 0 0 DUNUKOFIA 0 0 0 0 0 0 EKWUSIGO RapidSMS for IPDs IDEMILI NORTH 0 0 0 0 0 0 IDEMILI SOUTH IHIALA 0 0 0 0 0 0 NJIKOKA NNEWI NORTH 216 111,902 22,884 NNEWI SOUTH 293 105,338 20,719 0 0 0 OGBARU ONITSHA NORTH 0 0 0 0 0 0 ONITSHA SOUTH ORUMBA NORTH 140 47,439 9,488 0 0 0 ORUMBA SOUTH OYI 0 0 0 TOTAL 5,727 470,700 95,721 RapidSMS form at for I PDs NPHCDA: q ipd report <locationcode> < no_of_total_immunized> < no p I PDs ( Borno State - 2 LGAs) of_total_nonimmunized> < no_of_vaccines_used> n Total number immunized, not immunized and § example: ipd report 082107 340 40 300 vaccine utilization per day @ ward level; q ipd nc <locationcode > <reason_code > <no_of_cases> n Non-compliance data @ ward level § example: ipd nc 082107 8 10 n Vaccine shortage q ipd shortage <locationcode > opv § example: ipd shortage 082107 opv RapidSMS Reports for IPDs 3

  4. 7/ 15/ 2010 Lessons Learnt Developers : p 2 days is required to train health UNI CEF: NY Team workers on the use of RapidSMS. Mr. Jonathan Jackson Mr. Evan Wheeler Mr. Adam Mckaig p Helped to build competence of Mr. Cury Zue community level health workers on the Nigerian Team Mr. Em m anuel Onyefunafoa use of mobile phone to send SMS. Mr. Abim bola Odutola Mr. David Ally Mr. Tim othy Akinbo p Good performance based on good Mr. Solom on Adebayo acquaintance of paper based forms. p Routinely collects information required for national, state and LGA level program M&E. What tools are needed to use RapidSMS Next steps 1. National coding system (location code by p Measure effectiveness of RapidSMS against results states/ LGAs/ Wards e.g. 150303 (15= FCT, obtained in communities/ wards not using it. 03= Bwari LGA, 03= Dutse Ward) p Determine and evaluate reactions to problems revealed by the data daily. 2. Training manuals for Registration, Logistics, p Develop communications strategy for Rapidsms Mobilization & Distribution; technology. 3. Training and supervision at all sub- p Plan for sustained support of local developers and component levels (e.g. cascade and actual trainers. implementation – Ward and DP supervisors); p Training and re-training of developers and trainers 4. SST RapidSMS Core team members on p NMCP and Partners need to sustain database with ground to effectively support by ensuring M-Tech beyond 2011. that data are sent daily during implementation. Future Vision For daily reports, visit the web site!!! p Goal is to take RapidSMS system to the facility level in 774 LGAs. p http:/ / rapidsms.nm cpnigeria.org p Monitoring scale up n Track changes over time in service delivery and utilization p Informing service and resource to be linked to FMOH w ebsite: planning. p w w w .fm h.gov.ng p Other government interventions 4

  5. 7/ 15/ 2010 Hands-on/ Practical Session • Registering • Logistics (Receiving & Issuing) Register your phone(s) for • Mobilization RapidSMS • Distribution Term – Location Code Send text to: 24453 Exam ple for Location Codes n Location Code is used to tell the RapidSMS system about State, LGA, Ward, Distribution 15 State: 01 - 37 Points, and Mobilization location information. FCT n Location Codes are determined by looking up the location row in the location code worksheet. 15 03 LGA: 01 - 06 n Location Code contains between 2 to 8 figures BWARI p If you are at the State level, 2 figures p If you LGA are at the LGA level, 4 figures 1503 03 Wards: 01 - 20 p If you are at the Ward level, 6 figures DUTSE p If you are at the Distribution Point level, 7 figures by DP supervisor p If you are at the Mobilization Team level, 6 figures by 150303 2 Distribution point: 1, 2 or 3 Ward Supervisor. DP2 To Register send text to: 24453 p To register with RapidSMS, send LLIN RE GISTE R LocationCode Role Name RapidSMS for Logistics, For example, LGA Stock Manager for Bwari in FCT: Mobilization & Distribution LLIN RE GISTE R 1503 LI E mmanuel Obi Role: p n SM – Stock Manager n W S – W ard Supervisor n LF – LGA Focal Person n DP – Distribution Supervisor n LI – Local I m m unization Officer 5

  6. 7/ 15/ 2010 Send text to: 24453 Logistics LLIN Receive After receiving a shipment from state and entering a row p onto your stocksheet, an SMS should be sent to RapidSMS llin receive from 15 to 1503 10436 500 500 Llin receive from OriginLocationCode to DestinationLocationCode W aybillNum ber Num berOfBalesReceived StockBales For example: LLI N receive from 1 5 to 1 5 0 3 1 0 4 3 6 5 0 0 5 0 0 Bwari After issuing nets and recording the row on your stock p FCT 10436 500 500 sheet, send the following SMS into the system Llin issue from OriginLocationCode to DestinationLocationCode W aybillNum ber Num berOfBalesSent StockBales For Example: LLI N issue from 1 5 0 3 to 1 5 0 3 0 3 2 1 0 4 9 0 5 0 5 0 Mobilization: 1 SMS to 24453 from for I-4a Bwari FCT 150303 Dutse DP 2 Format: LLI N NET CARDS L ocationCode Num berOfSettlem ents TotalPeople TotalNetCardsI ssued For example 12 6432 781 37 LLI N Net Cards 1503031 12 6432 781 LocationCode: is the location code for the distribution sheet. llin net cards 150303 12 6432 781 p 37 Num berOfSettlem ents: is the summary from column 1 p TotalPeople: is the summary from column 2 p TotalNetCardsI ssued: is the summary from column 3 (this is p the same as the field labelled “A”) RapidSMS Num ber: 2 4 4 5 3 Distribution: SMS to 24453 from form I-7 DP 2 FCT Bwari Dutrse LLI N NETS LocationCode TotalDistributed ExpectedBalance ActualBalance Discrepancy ... For example LLIN NETS 1503032 926 926 74 68 6 74 68 a. LocationCode – is the location code for the Net Redemption Tally Sheet. 6 b. TotalDistributed – is the field labelled “A” ExpectedBalance – is the field labelled “E” c. ActualBalance – is the field labelled “F” d. Discrepancy – is the field labelled “I” llin nets 150303 2 926 74 68 6 e. RapidSMS Num ber - 2 4 4 5 3 RapidSMS Num ber - 2 4 4 5 3 6

  7. 7/ 15/ 2010 Good for you! 37 7

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