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Company Presentation May 2020 2 Cautionary statement This communication may include some forward - looking statements, without limitation, regarding Proximus financial or operational results, certain strategic plans or objectives,


  1. Company Presentation May 2020

  2. 2 Cautionary statement “This communication may include some forward - looking statements, without limitation, regarding Proximus’ financial or operational results, certain strategic plans or objectives, macro-economic trends, regulation, future market conditions and other risk factors. These forward-looking statements rely on a number of assumptions concerning future events and are subject to uncertainties and other factors, many of which are outside Proximus’ control. Therefore the actual future results may differ materially from those expressed in or implied by the statements. Readers are cautioned not to put undue reliance on forward-looking statements, which speak only of the date of this communication. Except as required by applicable law, Proximus disclaims any intention or obligation to update and revise any forward-looking statements, whether as a result of new information, future events or otherwise. The information contained herein should be considered in conjunction with all the public information regarding the Proximus Group available, including, if any, other documents released by the company that may contain more detailed information. Information related to Alternative Performance Measures (APM) used in this presentation are included in the consolidated management report.”

  3. 3 Content Who Who we are, we are, The The markets markets we we 2019 2019 Strategy Strategy what wh at we d we do operate operate in in achievemen ach ievements ts & & #inspir #insp ire20 e2022 22 key figur key figures es 1 2 3 4

  4. 4 Who we are, 1 what we do

  5. 5 5 Who we are, ✓ Custo Customer mer cen entri tric an and d di digi gital tal comp mpan any what we do • Aiming to deliver the best customer experience and to simplify the customer journey . Proximus is a provider of • Partner of citizens, businesses, and Belgian society in their digital evolution, offering adapted products . digital services and communication solutions ✓ Fu Future ture pro proof of Netwo Networks rks operating in the Belgian • Fixed and mobile networks offering access anywhere and anytime to digital services and data, as well as to and international markets. a broad offering of multimedia content. • Investing in future-proof networks and innovative solutions , creating the foundations for sustainable growth and becoming a truly customer-centric digital company. ✓ Co Contri tributi buting to to society & society & respectin respecting o g our ur plan planet et • Create an inclusive, safe, sustainable and prosperous digital Belgium . • Climate-neutral for our own operations since 2016 and we are rapidly shifting towards a more circular economy , requiring fewer resources and producing less waste. ✓ Valuab Valuable le emp employees loyees • Our employees are a valuable asset . • Creating a culture where employees can develop, make a difference, contribute to our results and be our best ambassadors.

  6. 6 Our sense of purpose “Opening up a world of digital opportunities so people live better and work smarter.”

  7. We have a long history… 7

  8. 8 ….and prepare for the future. New CEO w CEO: #I #Insp nspir ire 20 2022 22 strate strategy gy Guillaume Boutin appointed as CEO for a six-year term. 2013 2013 202 2020 Lau Launch nch 5G 5G ’17 - ’18: Ac Acquisitio quisition of small-sized, highly specialized IT companies

  9. 9 Clear governance model Governance structure As a limited liability company under public law, governance is imposed by Shar Shareh ehol older ders the Law of 21 March 1991 on the reform of certain autonomous economic public Board Boar d of of Directors Directors companies (“the 1991 Law”). For General policy, strategy, supervises operational management. matters not explicitly regulated by the 1991 Law, Proximus is governed by the Audit & Transformation Nomination & Belgian Code of Companies and Compliance Remuneration & Innovation Committee Committee Committee Associations of 29 March 2019 ("the Belgian Code of Companies and CEO CEO & Executive & Executive Committee Committee Associations") and the Belgian Operational management including, but not limited to, day-to-day management. Corporate Governance Code of 2020 ("the 2020 Corporate Governance Or Orga ganis nisation ation Code").

  10. 10 We are listed on Euronext Brussels & are part of the BEL20 Proximus' main shareholder is the Belgian state, owning ~ 54 % of the company’s shares (status end March 2020) Number of shares Number of shares Number of shares % shares % Voting rights % Dividend rights with voting rights with dividend rights Belgian state 180,887,569 53.51% 56.04% 55.92% 180,887,569 180,887,569 Proximus own shares 15,257,928 4.51% 0.22% 700,775 Free-float 141,879,638 41.97% 43.96% 43.86% 141,879,638 141,879,638 To Tota tal 338 338,025,135 135 100.00 10 .00% 100.00 10 .00% 10 100.00 .00% 32 322,767,207 32 323, 3,467,982 The voting rights of all treasury shares are suspended by law. Proximus has 700,775 treasury shares that are entitled to dividend rights (to cover the dividends linked to the outstanding stock options granted to key management and senior management of the Group). Transparency declarations: According to Proximus’ bylaws, the thresholds as from which a shareholding needs to be disclosed have been set at 3% and 7.5%, in addition to the legal thresholds of 5% and each multiple of 5%. *31/03/2020

  11. 11 Board of Directors Board of directors Martin De Prycker (2) Pierre Demuelenaere (2) Karel De Gucht (1) Martine Durez (1) Catherine Rutten (2) Stefaan De Clerck (1) Guillaume Boutin (1) Director Director Director Director Director Chairman Chief Executive Officer until AGM 2023 until AGM 2021 until 25/09/2021 until AGM 2022 until AGM 2023 until AGM 2022 Max. of 14 members, incl. CEO • Candidates proposed by the Nomination and • Remuneration Committee Members appointed at the AGM • Any shareholder holding ≥25% has the right to • nominate directors for appointment pro rata to his shareholding Joachim Sonne (2) Isabelle Santens (1) Agnès Touraine (2) Paul Van de Perre (1) Catherine Vandenborre Luc Van den hove (2) Director Director Director Director (2) Director until AGM 2024 until AGM 2022 until AGM 2022 until AGM 2022 Director until AGM 2024 until AGM 2022 (1) Appointed by the State (2) Independent AGM: Annual General Meeting of shareholders

  12. 12 Executive committee Executive Committee Smart City Guillaume Boutin Jan Van Acoleyen Geert Standaert Sandrine Dufour* Dirk Lybaert Bart Van Den Meersche* Renaud Tilmans Jim Casteele CEO Chief Human Resources Chief Technology Officer Chief Financial Officer Chief Corporate Chief Enterprise Chief Customer Chief Consumer Officer Affairs Officer Market Officer Operations Officer Market Officer Servi Se vicing un units ts Consumer Enterprise Customer Prox Proximu imus s PL PLC C Business Unit Business Unit Operations under r Belgian ian Pu Public ic Law aw New Ne Netw twor ork un unit Network Wholesale Business Unit Suppor Sup ort t un units ts Corporate Strategy & * Sandrine Dufour and Bart Van Den Meersche are leaving the company Finance HR Affairs Transformation respectively on 1 June and 1 July 2020. Replacement selection process ongoing.

  13. 13 The Markets 2 we operate in

  14. 14 The Consumer Market PROXIMUS dual-brand strategy Be Belgium lgium Flanders (north) • National player • Cable competitor North & 2/3 of Brussels • Challenger for Fixed in North • Leader in North for Fixed • Leader for Fixed in South except for dTV • Acquired BASE mobile network • National leader for Mobile Brussels c. 11.4 11.4 M inhabitants c. 4.9 4.9 M households Wallonia (south) • National Mobile player • Challenger for Mobile • No fixed offer • No-frills provider owned by Proximus • Owned by Telenet • National challenger for Fixed & Mobile • Cable Competitor in South & 1/3 of Brussels • National player • +30 MVNOs • Challenger for Fixed voice, Fixed broadband & Mobile • Mobile network operator • Challengers for Mobile • Leader in South for dTV • Offering Fixed services via Cable Wholesale • In process of being sold by Nethys & Brutélé

  15. 15 The Enterprise Market Belgium Be lgium • Maintains solid position in Telco market . • Telenet high focus on Flanders, but national • Market leader for fixed as well as mobile coverage via multiple access technology and • Strong ICT offer supported by partnerships Niche play Nic ayers rs Intern ternation ational al play ayers rs partnerships & acquisitions • Reinforced its position through take-over of IT (e.g. Telindus, Codit …) integrator Nextel and cable operator SFR • Challenger on fragmented IT market • Mainly operating in the SME market • N°1 M2M player Main I Main IT comp ompeti titors tors (f (frag ragme mente ted market) market) Main telecom competitors: • Main challenger on the mobile • WIN is sister of VOO ; the ICT B2B branch of enterprise market Group Nethys. Focus on Wallonia & Brussels. • International M2M Competence • VOO is mainly focusing on smaller Center of the Group is hosted by enterprises, WIN on higher segment Orange Belgium • Own network and Wallonia Data Center Regional coverage (and national coverage via partners)

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