BROWARD COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL - - PowerPoint PPT Presentation

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BROWARD COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL - - PowerPoint PPT Presentation

THE OLAB GROUPS RESPONSE TO THE BROWARD COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL FOR THE Bid #GEN2118833P1 - Census 2020 Marketing Campaign Wednesday, August 14, 2019 Prepared By: Keel Russell Sr. Marketing Consultant The


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333 LAS OLAS WAY | SUITE 325 | FORT LAUDERDALE, FL 33301 | TEL: 866.606.1110 | FAX: 877.667.4156

THE OLAB GROUP’S RESPONSE TO THE

BROWARD COUNTY BOARD

OF COUNTY COMMISSIONERS

REQUEST FOR PROPOSAL FOR THE Bid #GEN2118833P1 - Census 2020 Marketing Campaign Wednesday, August 14, 2019 Prepared By: Keel Russell

  • Sr. Marketing Consultant

The Olab Group, LLC.

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2 Keel Russell

Chief Executive O˜cer

He is charged with directing the company overall by managing the implementation of business strategies, daily operations, the development of products and applications, bid and proposal writing, and contract pricing. Mr. Russell has fnal authority

  • n bid/no-bid decisions. In addition, Mr. Russell

develops and approves company-wide plans, policies, procedures and staff allocations, company loans, leases, and purchase of major equipment. He is responsible for the signature of invoices, bonds, notes, acceptances, endorsements, checks, releases, and documents in the name of the corporation.

Brooke Gibbs

As an Anthropologist with over ten years of experience working with Fortune 50 companies, Brooke is an expert at bringing clarity to business problems through human understanding. She combines the analytical rigor of her background in social science with an innate curiosity and intuition about people, to identify patterns and extract meaning from complex human

  • behavior. Venturing beyond the obvious and conven-

tional, Brooke seeks the inherent truths and connec- tions that exist across people and places. She then translates that data into compelling stories, metaphors, and analogies to drive action and stakeholder advocacy.

Trevon Young

As a business professional with over 10 years of combined experience is customer service, sales, digital marketing and graphic design, Trevon Young brings extensive knowledge in curated content design for target consumer engagement.

Patrick Senior

Chief Executive O˜cer

He is charged with the responsibility for marketing campaigns, brand management and corporate & governmental contract management & sponsorships. In his position as COO, he develops and approves company-wide initiatives, policies & procedures, staff allocations, company loans, leases and purchases of major equipment.

Renita Bryant

Renita is all about amplifying the voices of consumers, especially the often overlooked and

  • underserved. As an expert strategist and researcher,

she thrives on shifting perspectives, giving voice to the voiceless, and forging new paths.

333 LAS OLAS WAY | SUITE 325 | FORT LAUDERDALE, FL 33301 | TEL: 866.606.1110 | FAX: 877.667.4156

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Every Broward resident needs us to answer the same question...

What’s In It For Me?

For HTE groups, there is an additional layer of questions:

  • Will there be retribution for participating?
  • Will my voice really be heard?
  • Is my information safe?
  • Does the government even care about me?
  • Why should I make time for this?
  • … and more!

We need a plan that enables us to develop marketing collateral that addresses their concerns and answers all of their questions.

It starts with the right research...

Immersive (Non-Traditional) Research is more effective at obtaining answers to those questions.

  • Traditional research doesn’t allow enough time to build trust and

relies heavily on individual self-refection and awareness.

  • Many of the HTE groups (minorities, low income, low education,

Millennials, Gen Z) have significantly lower levels of trust relative to their white, middle class counterparts.

  • Co-creation is seen as more authentic, trustworthy by over

80% of consumers.

  • Traditional can be sterile and create an uncomfortable environment;

Non-traditional research is conducted in comfortable, authentic settings that allow for open, honest conversation.

  • Traditional research focuses on questions and answers, which can be

seen to some groups as an interrogation. Non-traditional research creates organic conversation aimed at understanding “what’s in it for them.”

333 LAS OLAS WAY | SUITE 325 | FORT LAUDERDALE, FL 33301 | TEL: 866.606.1110 | FAX: 877.667.4156

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STEP I : STEP II: STEP Ill : STEP IV: STEPV: STEP V I : STEP V II: Kick-o ff lmmersive Influencer Ideatio n &

C reative

Eva l uate & Tes

E xecut e

+ K n o w ledge Observatio n Interviews

C reati v e D e v elo pment C rea ti v e

Marketing P lan

G athering (E thnography ) D e velopment Execu tio ns W orkshop

Objective

Align project In-depth audience Identify culturally- Identify the core Create various E v a luate the abllil) Educate HTEs and

  • bjectives and

analysis relevant Insights e lements of programming &

  • f creative

Increase scope: Design the marketing creatlves for each executions to

aw areness for the fieldw ork materials and HTE g roup reach HTE target Census 2 020

execution

Activity

Kick-off call: Culturally -relevant

lnfluence11 Interview s Aggregate learning Story Development Co-Creation Pane Launch Marketing

Mine existing market immersions and create initial Graphic Design Campaigns on: data: Interview marketing V ideo-Shoot coord ination campaign elements 1 . Social Media 2 . D igital Advertising 3 .

T raditional

Media

RESEARCH PLAN OVERVIEW EXAMPLE IMMERSIVE OBSERVATION

To best understand the behaviors, attitudes, preferences and infuences of the HTEs, we will conduct culturally-relevant market immersions

Volunteer at a homeless shelter or facility Go to a beauty salon and/or barbershop and chat with patrons Go to a local community center and participate in activities Hang out at a co-working space and connect with people

333 LAS OLAS WAY | SUITE 325 | FORT LAUDERDALE, FL 33301 | TEL: 866.606.1110 | FAX: 877.667.4156

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MARKETING APPROACH:

Social Media Marketing Objectives

  • 1. Develop marketing strategies & tactics

based on lessons-learned from SightSet’s research.

  • 2. Create audience & channel specifc

marketing strategies

  • 3. Develop non-paid partnerships with

community leaders and organizations

  • 4. Educate HTE’s on the benefts & Impact
  • f the Census
  • 5. Bring Awareness through social gatherings

& infuencer marketing

  • Leverage Facebook, Instagram, Twitter, and WhatsApp
  • Leverage Broward County & Local Municipalities Assets
  • Ampify the message using Community Partners
  • Use Animation & Explainer Videos to educate HTE’s
  • n the benefts & impact of the Census

Digital Advertising

  • Facebook - Families w/ Children, Seniors, Non-Citizens
  • Instagram Ads - Millennials & Gen Z, Renters,
  • Google & YouTube Network - General Audience
  • Mobile Apps - Waze, Pandora, Spotify
  • Text Message Marketing

Traditional Advertising

  • Local Radio
  • Transit & Billboards
  • Bars & Gas Stations
  • Street Team / Flyers
  • Convenient & Check Cashing Stores
  • Social Events

333 LAS OLAS WAY | SUITE 325 | FORT LAUDERDALE, FL 33301 | TEL: 866.606.1110 | FAX: 877.667.4156

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Media Planning & Buying

Value-Added Opportunities

The team will leverage value-added opportunities by enlisting the support of local businesses that HTEs frequent including:

  • 1. Cultural Restaurants
  • 7. Community Redevelopment Agencies (CRA’s)
  • 2. Grocery Stores
  • 8. Cultural Organizations
  • 3. Gas Stations
  • 9. Religious Institutions
  • 4. Churches
  • 10. Nursing Homes
  • 5. Check Cashing Stores
  • 11. Homeless Shelters
  • 6. Barber Shops/Salons
  • 12. Broward County Major Events
  • 7. Pawn Shops
  • 13. Adult Education Programs

Media Buys, Sponsorships, and Co-Op Advertising Opportunities

  • a. News Stations – WSVN 7News, WPLG Local 10, CBS Miami
  • b. Television – Comcast, Telemundo, Univision
  • c. Local Radio Stations – iHeart Media, Cox Media,
  • d. Community Newspapers & Magazines

333 LAS OLAS WAY | SUITE 325 | FORT LAUDERDALE, FL 33301 | TEL: 866.606.1110 | FAX: 877.667.4156