Alektum Group Company presentation 2016 Alektum Group is a - - PDF document

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Alektum Group Company presentation 2016 Alektum Group is a - - PDF document

Alektum Group Company presentation 2016 Alektum Group is a family-owned company in operation since 1992. We support our customers through the entire fjnancial process with a unique combination of innovative services and products. We


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Alektum Group Company presentation

2016

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Alektum Group is a family-owned company in operation since 1992. We support our customers through the entire fjnancial process with a unique combination of innovative services and products. We believe in long term partnership through close cooperation, tailored solutions and a tactful dialogue with the customer’s

  • customers. Cooperation with us is always

simple and efgective – the right solutions at the right time for the right results.

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>> Sweden >> Austria >> Czech Republic >> Denmark >> Estonia >> Finland >> France >> Germany >> Hungary >> The Netherlands >> Norway >> Poland >> Slovakia >> Spain >> Switzerland

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04 08 14 16 22 32 34 38

Message from the CEO Our story Our core values Our world Our customers Key fjgures Our offjces Our services

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ALEKTUM GROUP COMPANY PRESENTATION 2016

One brand,

  • ne Alektum Group

In 2015, 28 separate businesses merged into one single company with a common brand, Alektum Group. One year later, it is clear that the potential synergies we identifjed really do exist. We have always been convinced of the value of one single process and a unique combination

  • f products and services, and this

conviction is becoming even stronger. Today, we can assist our customers and partners in this process with decision support in marketing and customer assessment, supporting them the whole way from customer recruitment and sales to payment.

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MESSAGE FROM THE CEO 04 I 05 Mats Augurell, CEO Alektum Group

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In 2015, 28 separate businesses merged into one Alektum Group and one year later, it is clear that the potential synergies we identifjed really do exist.

One brand,

  • ne

Alektum Group

ALEKTUM GROUP COMPANY PRESENTATION 2016

>>

Our unique combination

  • f

products and services is a clear example of our way of “doing it differently” and doing so in close cooperation with our customers. Our desire and ambition to get our customers’ money back while they retain their customers has always been and remains our primary motivation. Our core business consists of careful and quality-driven debt collection services. The business has developed over the years, and the previously separate information and fjnance components now form an integral part of Alektum Group. Our access to unique, reliable and continuously updated information enables us to offer our customers and partners all the support they need. In addition, our state-of-the-art legal services are compatible with the entire process, from customer recruitment and sales to payment, and constitute an integral part of our offer. With stable economic development as a base, growth – through both organic and acquisition growth strategies – is an important objective. We continue to purchase debt portfolios via our Swiss company, strengthening our European network. We also continuously expand our comprehensive

  • ffering with new services. By growing we can offer

an increasing number of services in markets where we are already active. We aim to establish our full range of services in all of our current markets within a few years. This year we developed our leadership, added a group HR function, and created a uniform sales and marketing process. The common, coherent sales organisation gives us more opportunities to meet customers and partners as a one-stop supplier

  • f fjnancial services.

We have covered the distance behind us in an exemplary manner. This would not have been possible without the outstanding contributions

  • f our employees. I wish to express, on behalf of

myself and the company owners, the Gustavsson family, our deep gratitude for their hard work. Last but not least, I look forward to continuing our journey forward together with customers, partners, employees and new acquaintances. Mats Augurell, CEO Alektum Group

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We continue to develop our comprehensive ofgering, and by growing we can ofger an increasing number of services in markets where we are already active

Thanks to our unique combination of products and services, we can support our customers the whole way from customer recruitment and sales to payment.

MESSAGE FROM THE CEO 06 I 07

Debt collection

Customer

Service

  • f process

Debt purchase Legal advice Information Financial solutions

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ALEKTUM GROUP COMPANY PRESENTATION 2016

The journey here has been shaped by Gösta Gustavsson

Gösta Gustavsson formed Allmänna Inkassobyrån in 1992. His vision of debt collection at the time still permeates the company today: the dialogue with the debtor is at the centre of the debt collection process. When we started in 1992, we created a close relationship with several distance commerce companies. These customers gen erally have large volumes of small debts and a desire to retain their custom- ers in a continued relationship. From the start, we focused on handling many invoices with small amounts, and this continued to be a priority when we changed our name to Alektum Inkasso in 2006.

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OUR STORY 08 I 09 Gösta Gustavsson, founder, Alektum Group

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Mistakes can become expensive, and with increasing volumes of small debts, Gösta saw that systematisation and a clear process were necessary to reduce the risk of errors. In 1997 we therefore developed a debt collection IT system which was advanced for its time. We have since continuously developed the system and expanded it to include credit and market information. The system remains unique in the industry and is the engine of our business. Our method, which is underpinned by our commitment to quality in everything we do, was successful and appreciated by increasing numbers

  • f customers. Many customers were running

businesses outside of Sweden and wanted to use

  • ur services and systems in those locations as well.

Our customers’ needs, which Gösta always listened to, prompted our international expansion. In the next eight years, we established a presence in nine Nordic and western European countries with the ambition of facilitating seamless cross-border debt

  • collection. Today, our cross-border debt collection

business is unique in that we can offer the same solution in all 15 of our markets. At the end of the 1990s, it became increasingly clear that our customers wanted products and services to complement the debt collection services. Between 2000 and 2008, we created and acquired entrepreneurial companies that could offer services to support the customer needs we identifjed. At the beginning of the 2010s, 28 different companies were connected to the core debt collection business. Also, the company was no longer only Gösta’s

  • company. In the 2000s, the second and third

Gustavsson generations entered the company. In 2012, Gösta’s creation had developed into a family company with an annual growth, from the start, of 20 percent, with a turnover of more than SEK 550 million and over 400 employees in 15

  • countries. It was time for the Gustavsson family to

consider the next step. They decided to take the corporate group further by merging the individual companies, creating a seamless journey across all the services offered to customers, with the goal of increasing the turnover to over SEK 800 million by 2020. This goal required a clear strategy in relation to organisation, brand, and coordination, to uncover all the potential synergies in the broad range of services offered. Thus, the company run by the Gustavsson family embarked on a new journey, with the son, Tommy, as chairman. In addition to typical innovation and development work – in particular the start of Alektum Capital in Switzerland (which focuses on purchasing debt portfolios) – a merger led to the creation of Alektum Group in 2015. One cohesive company with products and services in a horizontal value chain from customer recruitment and sales to payment. The next step will be to ensure that the same wide range of services delivering value is available to our customers and partners in all of our 15 European markets.

ALEKTUM GROUP COMPANY PRESENTATION 2016

1997 1992 2000-2008

Gösta Gustavsson forms Allmänna Inkassobyrån The fjrst version of

  • ur IT system for

debt collection is launched We expand signifjcantly by creating and acquiring entrepreneurial companies in Sweden and Europe We change our name to Alektum Inkasso

2006

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OUR HISTORY 10 I 11

2012 2013 2015

We develop a new strategy and begin the process of merging the 28 companies in Alektum Alektum Capital is formed to support our work with purchase of debt portfolios The merger of the 28 companies is completed and Alektum Group sees the light of day

Our main shareholder Gösta believed, and we still believe, that there is an individual behind every debt. An individual who is probably able and willing to pay, but who cannot do so right now. Gösta’s vision made a difgerence – he saw both

  • ur customer and the customer’s
  • customer. Our method is shaped by

the idea that everyone should pay their way and that they should be granted a reasonable chance to do so.

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Our commitment to quality in everything we do is the most important part of our method

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ALEKTUM GROUP COMPANY PRESENTATION 2016

Our core values

When Gösta Gustavsson started the company, which is Alektum Group today, our core values had not been

  • conceived. His behaviour and way of

working set the tone for the company. Today, the group has formulated how we deliver value to our customers and partners.

>> We ofger no-fuss solutions, a straightforward ap- proach to problem solving. We often handle situ- ations which are sensitive, especially for our cus- tomers’ customers, but we defuse the situation and ensure the matter is handled professionally. This in- creases our customer’s chances of getting paid and being able to retain their customer relationship in the future. >> Effjciency is a component that goes back all the way to the start of the company. We focus on de- velopment continuously. Thanks to our methodical and standardised process, we are confjdent that we fjnd the right way forward at the right time and thus achieve the right results for our customers and partners. Responsiveness, refjnement and development of

  • ur services and processes form a natural part of
  • ur effjciency. Through close cooperation with our

customers and partners, we continuously develop

  • ur products and services to achieve increased

effjciency.

Simplicity Effjciency

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OUR CORE VALUES 14 I 15

>> By mixing the ingredients simplicity, effjciency and innovation – in the right proportions and according to Gösta’s proven recipe – we get quality. This recipe was used from the very start and created today’s Alektum Group. Gösta described the recipe clearly, in the following terms: “My customers should get their money back – and keep their customer relationship”. We are still driven by a commitment to this approach in our day-to-day work. We combine all

  • f these ingredients to deliver durable, effective

solutions through our knowledge, high standards, and thorough, reliable and up-to-date information.

Innovation Quality

>> Gösta has always been a curious person, curious about the customer’s situation and how this can be improved by working in a different and smarter way. Today we call this innovation – the creativity and intelligence created by participating in solving the customer’s problem. The desire to understand the customer’s situation is at the core of our business. Working to solve diffjcult and often sensitive issues is a privilege. This motivates us to fjnd out how to solve our customers’ requirements in creative and intelligent ways. We cannot continue to deliver value without working persistently to innovate and refjne our methods and tools. This innovative process grows through and is inspired by our deep customer and partner relationships.

Quality

Effjciency Simplicity Innovation

> > > > > > > >

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ALEKTUM GROUP COMPANY PRESENTATION 2016

Our world

By operating in a global market both we and our customers are afgected by various macroeconomic movements, placing high demands on us. Our extensive experience and broad competence means we can meet those demands. The tools, processes and methods we have developed over the years give us a range of advantages.

Alektum Group operates in 15 European markets, and accordingly we have an overview of and value different macroeconomic movements. We see how they impact our customers’ and partners’ busi-

  • nesses. We have insight into how legal and regula-

tory measures impact our customers and how they infmuence the chain from marketing to payment. Naturally, since our core business is debt col- lection and our management system covers all the markets where we have operations, our focus is on

  • verdue loans and unpaid debts. Debts and over-

due loans arise from fjnancing decisions, which we work with on a daily basis. Financing and information The market for fjnancing of small and medium companies is changing rapidly. The fast impact of digitalisation has consequences for fjnancing as well as other aspects of business. The various channels created by digitalisation have created availability of better knowledge via “big data” and as a result im- proved risk assessment, cost reduction and, specifj- cally, more effjcient segmentation and processing. Many different entrepreneurs in various forms, distributors, retailers and purchase-to-pay-lenders (P2P¹) have entered the fjnancing market, increas- ing competition. When traditional banks reduce their loan facilities and avoid new customers, the demand for Alektum Group’s experience and com- petence increases. The fjnancing tools, processes, and methods that we have developed are success-

  • ful. Our IT and risk-assessment know-how com-

bined with precise marketing represents a signifj- cant upside. The same type of advantage is created by our considerable market presence in Europe. Signifjcant knowledge and adherence are required to run truly European operations, while maintain- ing good profjtability. Our experience is an asset in evaluating all the new laws and regulations and the different forms of monitoring systems, especially in relation to consumer protection. The mechanisms and consequences of debt On an overall European level, for a long time the focus has been on securing the balance sheets of banks and companies. However, the market tur- moil has continued, in particular as a result of concern about the banks’ balance sheets, but now also in relation to their profjtability. This has led to a shift of debt portfolios, often to private equity

  • companies. The turmoil has increased in the last

six months and is primarily focused, today, on the effects of the banks’ profjtability and high capital requirements, rather than on equity ratio. Histori- cally low interest rates, throughout Europe, rein- force this picture. We work actively with analysing portfolios and managing them administratively. Mainly, we are seeing that portfolio debts are being paid while confjdence in the lender is maintained.

>> Extensive experience and broad competence >> Successful tools, processes, and methods for fjnancing >> Presence in 15 European markets

1 Automated payment processes, from purchase to invoicing through an intertwined digitised fmow of the process from the identifjcation of a need, planning and budgeting, through purchase to payment.
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OUR WORLD 16 I 17

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ALEKTUM GROUP COMPANY PRESENTATION 2016

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Low European interest rates, supported by the deci- sions of the European Central Bank are aimed at in- creasing the amount of bank loans for investments The European economy is to a very great extent, considerably greater than, for example, the Ameri- can economy, dependent on bank loans. When banks save rather than lend capital, the economy is not activated as hoped. As a result, the effect of low interest rates as a stimulus for an already limping economy is cancelled out. The EU’s regulators have taken several measures to improve stability in the banks’ balance sheets. These efforts, including bank stress tests, have led to a reduction of overdue, unpaid loans, but the improvement is slow and uneven across different

  • countries. In countries where the proportion of
  • verdue, unpaid loans is high, the legal process is

slow and the legal system often overloaded. Outstanding, overdue receivables remain a chal- lenge for the European banks. They are estimated at one billion Euros, representing around six per cent of the EU’s GNP. In southern Europe, the fjg- ures are double-digit, and in northern Europe, the numbers are between one and two percent. Unpaid loans represent a problem on several levels: at a micro-level, an increased proportion of such loans indicates lower profjtability and lower effjciency; at the macro-level a high level of overdue, unpaid loans means that capital is tied up instead of being loaned for investments in the real economy. Over- all, this entails a stagnation or slowing of growth. This is what we have experienced and are still see- ing in large parts of Europe. As a result of the continued problems in the global economy (and even more so after Brexit), the banks’ ambition to clean up their balance sheets remains. One alternative is to collect and manage these over- due and bad loans in separate banks. A number of European countries have regulated this process. Another alternative is to sell debt portfolios in the secondary market, a market which is well-function- ing in at least ten or so European countries. Moving this type of loan from the balance sheet of a bank to that of a private company is associated with risks. The European Central Bank is trying to reduce these risks. Most individual countries do so as well by way of increased, in varying degrees, regulation. To act in a secondary market, entities need a large market presence, in-depth expert knowledge on laws, rules and regulations, and wide experience. Alektum Group is a respected and active player in this market, acting both as a principal and in part- nership with investors.

Our extensive experience and broad competence means we can meet the demands placed on a company

  • perating in a global market

OUR WORLD 18 I 19

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Thanks to our market presence in Europe, we have knowledge about local laws and regulations and are able to act fmexibly while maintaining good profjtability globally as well

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ALEKTUM GROUP COMPANY PRESENTATION 2016

Customised solutions that suit the customer’s situation represent added value for the customer. This may be a refjned selection for segmentation and customer processing, information on the poten- tial payment ability of a target group, fjnancing so- lutions for improved cash-fmow or minimised credit

  • losses. Our services and legal competence are avail-

able to provide additional support at each stage of the process. We know that our customers make recurring trips along the process from sales to payment. We have turned every stone in this process to create natural links and resources (personnel, methods and tools) between the various stages. We are still on a journey to reach our goal, but we have increased our knowledge about the markets where we operate and about who our customers are. As a result, we have been able to refjne and adapt

  • ur product and service portfolio considerably to
  • ur customers’ various expectations.

Our development into Alektum Group and a clear customer-oriented chain of services and products de- livers outstanding value and many advantages. With a proactive plan for every customer based on their process, the customer’s feedback to us adds value; in particular, as a basis for our product and service

  • development. Gösta asked the question “how does

this change affect the customer” already when he formed the company. Today, we ask this question in all situations, and we perceive changes based on the customer’s needs and the customer’s situation along the entire chain

  • f services we have organised.

Our services

Thanks to our unique ofger of services and products, we support

  • ur customers through the entire

process from sales to payment processes and we share their ambition and goals. >> Unique combination of products and services, providing support through the entire process from sales to payment >> Tailored solutions

7.7 14 3000

We have handled over 7.7 million unique debt collection matters in 14 difgerent European markets and have managed 3 000 debt portfolios.

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OUR SERVICES 22 I 23

We have turned every stone in the process from sales to payment to create natural links and resources between the various stages

Information

Our own credit information company helps

  • ur customers with everything in risk

management, such as decision support and credit information. We also ofger market information, where we are specialised in selection and segmenting.

Legal advice

Our attorneys at law provide professional advice tailored to the client’s needs. Their services are available as additional support throughout the entire sales and payment process.

Service of process

We provide access to our own network

  • f process servers to handle all types
  • f matters. They work effjciently while

respecting the debtor’s circumstances.

Debt purchase

Alektum Capital acquires receivables portfolios so that our customers can free up capital and resources through solutions that respect their customers’ situation.

Financial solutions

We ofger simple and cost efgective, tailored business fjnancing solutions and invoice services, allowing customers to free up resources and focus on their customers.

Debt collection

We ensure that our customers are paid their receivables, whatever the industry, without damaging our customers’ relationship with their customers.

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Our experienced attorneys at law work closely with the customer and provide professional advice tailored to the customer’s needs and business challenges. Their services are available as additional support throughout the entire sales and payment process, to create security and contribute to success.

Legal advice

>> Support throughout the entire sales and payment process >> Extensive experience of advanced business advice >> Deliver partnership that develops our customers’ businesses

Legal issues can arise in all situations in the process where our products and services are available. We have the legal competence to participate in and secure the legal aspects of our customers’ various business matters. Thanks to our experience of advanced business advice, we understand and inter- pret the various situations and challenges which a business may face so that the business can develop

  • further. This often has a bearing on both company-

and consumer-sensitive situations. All our attor- neys at law work to ensure your business and your customer relationships develop successfully. Real estate law in particular is often complex. Our attorneys at law are specialised in its various component parts and have many years’ experience in the area. This is an apparently inevitable part

  • f transactions, where interpretation of agreements
  • r liabilities is often crucial. Family law also has

an impact on business and transactions. We have expertise to assist our customers in handling this type of matter in the best way possible.

ALEKTUM GROUP COMPANY PRESENTATION 2016

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We provide integrated information services and assist customers with everything in risk management and marketing information – where we are experts in selection and segmenting so that our customers can feel sure that they are targeting the right customers.

Information

>> Channel-independent, measurable selection of potential buyers >> Accurate creditworthiness answers >> Unique, self-developed IT system

The most recent addition to our chain of services is the possibility of being able to help our customers make relevant selections for their marketing cam- paigns already before the sale of their product or

  • service. This creates new and more effective mar-

keting methods and channels. Together with the information we can offer on the potential customers’ payment ability, this ad- dition represents a greatly increased advantage for successful sales. Naturally, improved knowledge about a potential customer improves the prospects

  • f timely payment. Within this area, today we

assist our customers in recruiting new customers. We make a channel-independent and measurable selection of potential purchasers. We piloted in-house management of credit infor- mation in Sweden, a unique service ensuring that

  • ur customers target the right customers. Thanks

to our own credit research company and our own information service, we can provide accurate credit- worthiness information. We manage risk and create safety for our customers. Our ambition is to contribute to the development

  • f our customer’s business. By treating credit con-

trol as an opportunity for additional sales, rather than the opposite, we participate in creating more success ful deals. The unique IT system we have developed enables us to give our customers accurate information by col- lecting the various European sources available. By valuing these sources in real time, we can provide a strong basis for

  • ur

customer’s decisions. Continuous double- and after-checks take place in markets with limited access to data. The information arrives immediately and is avail- able to our customers in markets where we have a presence.

Our unique IT system identifjes customers who pay late sometimes, but who always pay, resulting in additional sales opportunities: pays, does not pay, pays late (previously classifjed as ”does not pay”). OUR SERVICES 24 I 25

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Financial solutions

We ofger simple and cost efgective, tailored business fjnancing solutions and invoice services, allowing customers to free up resources and focus on their customers. Together with our customers we create conditions for profjtability and growth. >> Customised solutions for increased profjtability >> Administrative assistance >> Personal administrator

The issue of creditworthiness is equally relevant in relation to our fjnancing offer. How can we con- tribute to a good cash-fmow for our customers and their companies? Our different fjnancial solutions, which we adjust to each individual customer, create solutions that allow our customers’ businesses to develop Our solutions are simple, fmexible and fast. Our ambition is suffjcient cash-fmow for our customers, which they are often denied by other credit institu- tions. We prepare a special fjnancing strategy for each company, creating capital for their business. Be it a comprehensive fjnancing solution, invoice discount- ing, or a combination of the two, we ensure the so- lution meets the requirements and expectations of each individual customer. Thanks to our analytical method, knowledge and extensive experience, we can make unique and relevant capital adequacy or capital contribution proposals. As part of our fjnancing offer, we can also con- tribute by relieving our partners of administrative

  • work. Invoicing and other administration often

takes up expensive marketing and sales time, es- pecially for start-up and growth companies. We support our customers with these services to give them time to build up their customer base. Alektum Group’s customers always have a designated con- tact person to guide and advise them.

ALEKTUM GROUP COMPANY PRESENTATION 2016 We think the greatest potential for growth in the near future is in fjnancial

  • solutions. Our customer base grows

steadily and only in the last year we have launched several new products that can be customised according to the customer’s needs.

2015 2016 2017

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Our core business has always been and will always be debt collection. Our chain of services and products is organised based on this core business. New customers still contact us mostly in relation to debt collection. They know that we have extensive experience of debt collection. They know that we can ensure the customer pays, without jeopardising the customer relationship. Our conduct, our sustainable proven methods and experienced employees have defjned us since the very start. There will always be customers who cannot pay, but our extensive experience has taught us that this inability is usually temporary. Our customers always have access to a personal administrator who is an expert in their industry to increase the chances of getting paid. We carry on an active dialogue with the debtor in all debt collection matters to create cooperation and individualised payment arrangements. A successful debt collection process can have many different shapes, and we act

  • accordingly. We emphasise this in the dialogue with

the debtor and work together to reach a solution. Our goal is for the debtor to pay whilst continuing to be our customer’s customer. When appropriate, we also help customers keep receivables alive and collect debts with service of

  • process. Our team of highly competent process

servers always take the debtor’s situation into consideration, but also work fast, thoroughly and effjciently to provide our customers with an

  • ptimal service and ensure that they get paid even

by debtors who are temporarily unable to pay.

Debt collection and service of process

We make sure that our customers are paid their receivables, whatever the industry, without damaging our customers’ relationship with their customers. We also have our own network of process servers who work quickly and effjciently, while taking the debtor’s situation into account. >> Extensive experience and sustainable, proven methods >> Flexible working methods >> Dialogue with the debtor at the centre of the collection process

OUR SERVICES 26 I 27 We are unique in the industry because of our extensive experience and outstanding local expertise.

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ALEKTUM GROUP COMPANY PRESENTATION 2016

As fjnancial institutions and companies increas- ingly depart from traditional composition strate- gies, this market is becoming more and more com- plex and competitive. We have worked with debt purchase since 2001 and our network creates strong competitive advantages, in particular in relation to analysis and valuation of portfolios. Considerable knowledge of local legislation and regulation com- pletes our offering. The purchaser’s reputation in the market is cru- cial to banks and companies selling overdue loans and debt portfolios. Our core values and long market presence are proof of our commitment to leading the way in management of purchased debt

  • portfolios. Our ongoing success in a market, which

is increasingly competitive and where price under- cutting is prevalent, is possible only thanks to our

  • wn unique approach and strategy. Based on this

and our innovative self-developed analytical and monitoring tools, we identify profjtable opportuni- ties among the different offerings available in the market. Our approach, combined with a proven and successful debt collection process, allows us to analyse, value, and assess portfolios quickly and independently of the market. Once we decide to invest, our network of European subsidiaries man- ages and collects the receivables in the respective

  • markets. We do this with the same systems and

processes in all the markets, creating safe returns for our partner investors. Our investments in debt portfolios over the years will continue at a faster

  • pace. This is facilitated by the fact that we are now
  • ne company and by the reputation which the name

Alektum Group is earning.

Debt purchase

As a side-line to our process of services, our Swiss subsidiary Alektum Capital operates at the centre of the market for sale of

  • verdue loans and debt portfolios.

We cooperate with partner investors in both purchases and analyses. This may involve purchase of portfolios comprising several difgerent countries as well as portfolios from one specifjc market.

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OUR SERVICES 28 I 29

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Tailored solutions that suit the customer’s situation represent added value for the customer

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ALEKTUM GROUP COMPANY PRESENTATION 2016

We have customers in many industries

We want to be more than just a partner with extensive experience in and solid knowledge about debt collection. We are committed to contributing to the development of our customers’ business and relationships, which is increasingly important and expected. We don’t believe in the motto “one size fjts all”, but in tailored and custom- ised solutions. We respect the fact that business logic difgers between difgerent sectors, and accordingly we have chosen to focus our ofgers primarily on a number of specifjc segments. It is our ambition to deliver unique customer perceived value by focusing on our customers’ unique requirements. We excel at this in the following segments.

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Banking and fjnance

We work with fjnancing institutions and niche industries, but also with suppliers of different payment solutions. Since we are independent of all types of payment solutions, we can act as a neutral partner.

Retail

This group consists of companies that sell services

  • r products directly to consumers or companies.

This may include everything from traditional mail

  • rder companies to start-up, fast growing e-com-

merce companies, all of which need effjcient credit management and marketing.

Real estate

Property owners and managers who need effjcient credit management including effjcient management

  • f legal processes are a large customer group. This

group includes both residential and commercial properties.

OUR CUSTOMERS 32 I 33

Energy

This group includes, for example, power, gas, and water suppliers acting in a heavily regulated busi- ness environment. A credit management company assisting such customers needs to have consider- able experience and competence.

Technology, media and telecommunications

This group includes customers who work with software and/or hardware, media companies that develop, produce and distribute content for the large number of channels existing today, and all forms of telecommunications companies.

Travel, transportation and logistics

Finally, we also work with the travel, transport and logistics industry. This includes companies such as travel agencies and operators, but also parking companies.

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ALEKTUM GROUP COMPANY PRESENTATION 2016

The merger of our companies has resulted in more synergies than we had expected. We expect that we will continue to see the efgects of this for a long time to come, since we are still only at the beginning

  • f our journey of change. In the

section Key fjgures, we present some of our results to date.

Key fjgures

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KEY FIGURES 34 I 35

PROFIT AND LOSS ACCOUNT

Pro forma fjgures for 2014 are based on a merger of all the companies forming part of Alektum Group in 2015. No forecast is available for 2016. All amounts in SEK thousands 2014 Proforma 2015 Information 5 531 7 807 Finance 16 735 21 132 Debt collection 213 186 222 099 Capital 169 462 188 854 Legal 16 640 17 492 Other income 10 467 12 653 Total turnover 432 021 470 037 Direct costs

  • 101 935
  • 100 062

Direct personnel costs

  • 76 738
  • 78 663

Amortisation, Capital debt portfolios

  • 79 645
  • 37 397

Gross profjt 173 703 253 915

Gross margin % 40.2 % 54.0 %

Administrative costs

  • 55 774
  • 64 216

Other personnel costs

  • 62 890
  • 70 049

EBITDA 134 684 157 047

EBITDA margin % 31.2 % 33.4 %

Depreciation

  • 7 065
  • 5 848

EBIT 47 974 113 802

EBIT margin % 11.1 % 24.2 %
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ALEKTUM GROUP COMPANY PRESENTATION 2016

All amounts in SEK thousands

2014-12-31 2015-12-31 Licences 4 858 5 922 Goodwill 2 152 1 587 Total intangible assets 7 010 7 509 Buildings and land Machinery, equipment and tools 5 949 7 638 Total tangible assets 5 949 7 638 Other long-term receivables 564 215 Capital debt portfolios 320 162 348 118 Deferred tax asset 1 683 2 907 Total fjnancial assets 322 408 351 240 Accounts receivable 12 378 17 557 Factoring receivables 44 596 65 126 Other current receivables 39 748 35 663 Total current receivables 96 722 118 346 Cash and cash equivalents / cash pool 68 268 21 049 Client accounts 28 987 48 568 Total cash and bank balance 97 255 69 617 Total assets 529 344 554 350 Restricted equity

  • 15 436
  • 14 428

Unrestricted equity

  • 243 931
  • 225 700

Profjt/loss for the year 9 511

  • 72 291

Minority interest

  • 557
  • 952

Total equity

  • 250 413
  • 313 371

Deferred tax liabilities

  • 11 181
  • 12 666

Liabilities to credit institutions

  • 100 000
  • 100 000

Other long-term liabilities

  • 19 378
  • 20 376

Total long-term liabilities

  • 119 378
  • 120 376

Liabilities to credit institutions Accounts payable

  • 13 304
  • 20 638

Liabilities to clients

  • 20 655
  • 38 522

Other current liabilities

  • 114 413
  • 48 777

Total current liabilities

  • 148 372
  • 107 973

Total equity and liabilities

  • 529 344
  • 554 350

BALANCE SHEET

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SLIDE 38

KEY FIGURES 36 I 37

All amounts in SEK thousands

2014 2015 2016-06 Full-time employees 286 331 375 Women 155 (54 %) 182 (55 %) 206 (55 %) Men 131 (46 %) 149 (45 %) 169 (45 %) 2014 2015 2016-06 Equity ratio 55 % 57 % 56 % Debt ratio 48 % 38 % 45 % Working capital

  • 22 663

58 977 87 435

  • Incl. outstanding capital Finance

44 596 65 126 75 539 2014 2015 Net debt

  • 51 110
  • 99 237
  • 136 873

KEY FIGURES

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SLIDE 39

www.alektumgroup.com

ALEKTUM GROUP COMPANY PRESENTATION 2016

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SLIDE 40

SWEDEN Gothenburg, Head offjce Alektum Group AB Nils Ericsonsgatan 17 Box 111 08, 404 23 Göteborg Phone: +46 31 730 60 00 E-mail: info@alektumgroup.se Gothenburg Aktiv Delgivning Eriksbergstorget 11 417 64 Göteborg Phone: +46 31 51 00 61 E-mail: info@aktivdelgivning.se Stockholm Alektum Group AB Klarabergsviadukten 90, hus C Box 813, 101 36 Stockholm Phone: +46 8 563 054 50 E-mail: info@alektumgroup.se DENMARK Alektum A/S Ny Banegårdsgade 55, 2 8000 Århus C Phone: +45 8746 5570 E-mail: info@alektumgroup.dk ESTONIA Alektum OÜ Põhja Puiestee 25 10415 Tallinn Phone: +372 611 77 81 E-mail: info@alektumgroup.ee FINLAND Alektum Oy Mikonkatu 17 C PL 15, 00101 Helsinki Phone: +358 9 2313 4850 E-mail: info@alektumgroup.fj FRANCE Alektum SAS 30, Rue Godot de Mauroy 75009 Paris Phone: +33 182 887 136 E-mail: info@alektumgroup.fr NETHERLANDS Alektum B.V. Nachtwachtlaan 20 6e-etage 1058 EA Amsterdam Postbus 9916, 1006 AP Amsterdam Phone: +31 20 4 177 177 E-mail: info@alektumgroup.nl NORWAY Oslo Alektum AS Rådhusgaten 26 Postboks 443 Sentrum, 0103 Oslo Phone: +47 22 40 33 40 E-mail: info@alektumgroup.no Tönsberg Alektum AS Nedre Langgate 20, Mediahuset Postboks 2370, 3103 Tønsberg Phone: +47 33 74 45 00 E-mail: info@alektumgroup.no POLAND Alektum Sp. z.o.o. Kilinskiego 30 50-264 Wroclaw Phone: +48 717 226 888 E-mail: info@alektumgroup.pl SLOVAKIA Alektum s.r.o. Oltésovej 14 811 08 Bratislava Phone: +421 2 321 996 90 E-mail: info@alektumgroup.sk SPAIN Alektum S.L Carrer Tuset 20/24 08006 Barcelona E-mail: info@alektumgroup.es SWITZERLAND Alektum Capital Holding AG Gubelstrasse 24 6399 Zug E-mail: capital@alektumgroup.com CZECH REPUBLIC Alektum s.r.o. Vinohradská 184 130 52 Praha 3 Phone: +420 270 005 500 E-mail: info@alektumgroup.cz GERMANY Alektum GmbH Lindwurmstraße 97 D-80337 München Phone: +49 89 130 100 40 50 E-mail: info@alektumgroup.de HUNGARY Alektum Kft. Aulich utca. 3 1054 Budapest Phone: +36 1700 8690 E-mail: info@alektumgroup.hu AUSTRIA Alektum GmbH Schwedenplatz 2 A-1010 Wien Phone: +43 1 533 744 2400 E-mail: info@alektumgroup.at OUR OFFICES 38 I 39

Our offjces

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SLIDE 41

www.alektumgroup.com

OCTOBER 2016