6 KEYS TO BUILDING A Written By Colin James Boost communication - - PowerPoint PPT Presentation

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

Written By Colin James

6 KEYS TO BUILDING A

Boost communication skills. Whether you’re presenting in-front of a large audience, delivering a propoal

• r having a one-on-one chat, this eBook is designed to introduce you to the key skills needed to enter

into any presentation and deliver with confjdence!

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m Have you ever sat in a meeting that has been a complete waste of time? Have you ever been to a boring presentation or…..given one? The fact is we spend most of our day sitting in rooms with other people, communicating. It is such a waste if we’re not fully engaged in something that is providing active value. With this practical e-book, 6 Keys to Building a Memorable Presentation, you’ll unpack:

Why This E-Book?

The eBook gives you a taste of our full Mastering Communication Program where you can markedly transform your communication capability and have the ability to design and deliver inspiring and impactful presentations that promote change and growth for your audience, team and business. The use of Physiology - How to use posture and movement to add impact to your delivery Amplifying the Auditory experience - Adjusting your voice tone, tempo and pitch to support your points What if the projector exploded? - Eliminate use of content heavy slideshows and regain your audiences attention Create an impactful experience - How to inject life, energy and intention into your delivery Build strong relationships - How to connect to your audience in a meaningful way with respect, attention and the power of story.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

Who is Colin James?

Over the past 25 years Colin James has worked with senior executives around the world and has deep experience working with groups both large and small, taking cultural diversity and the variety of delivery platforms in his stride. From a young age, Colin’s dream was to be a teacher and he realised that to be an efgective and engaging teacher he needed a key skill and that was to master the art of communication. To identify what constitutes excellent communication he studied the best communicators he could fjnd. He studied the way that they held the attention of their audience and how, regardless of the content, they had the ability to deliver their message in such a way as to profoundly infmuence the way people think, act and behave. As a result of his training and experience over the past 25 years he has developed and delivered the Mastering Communications Advanced Program to corporations, leaders, trainers and facilitators all over the world. Seeing a need to develop it further he teamed up with Executive Coach and Facilitator Erica Bagshaw and together they have developed the Premium Mastering Communications Program combining e-learning, online Q&A sessions and coaching with the live training workshops.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m This Is The First & The ONLY Program That Delivers Powerful Communication Skills With Combined E-Learning, Live Workshop Training, Coaching and Follow-Up Support. This 12-month Mastering Communication Program is delivered to you through a mix of role modelling, live training, online video modules; plus quarterly coaching calls, online webinars and ongoing connection through LinkedIn membership. In this program you can learn:

THE MASTERING COMMUNICATION PROGRAM

How To Become Memorable – and communicate skilfully anywhere, anytime and in any context Patterns That Infmuence Anyone Support & change the way people, think, feel and behave so that your

• bjectives have a greater opportunity to succeed

Non-Verbal Communication Techniques Harness the art of posture, gesture and movement to energise and engage a group Engage With Anyone & Stay In Control Create engaging interactions and manage diffjcult people so that you’ll never have awkward silences or hijacked communication again How To Present On Your Feet Or In Your Seat Design presentations for any style of communication and get your message across powerfully regardless how small or large the group is How To Deal With Negativity & Resistance Implement artful ways to reduce disruption, negativity and resistance before it happens Give Efgective Feedback & Guidance Frame insight and information in a way that engages, shifts and motivates the recipient More Business Wins Get the ability to persuade prospects and clients by creating engaging and powerful pitches that gain their buy-in Become A True Leader Leaders demonstrate the ability to design and deliver impactful communications that motivate, inspire and transform We know that by the end of the program you can markedly transform your communication capability and have the ability to design and deliver inspiring and impactful presentations that promote change and growth for your audience, team and business.

Discover More About The Mastering Communication Program at: http://bit.ly/MasterComms

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m “I remember when I was a kid at school and sat in class rooms with teachers that were not necessarily fully engaged in what they were doing and you looked around to see that my classmates were disengaged and shut down with resigned reluctant compliance, or some who had gone ofg to their happy place and were simply waiting for time to pass. You’ve probably had that experience too. You have also probably had, if you were lucky enough, a teacher that truly inspired you no matter what the subject was. It might have been a subject that you did not even enjoy that much initially but because of the quality of the teaching, the quality of the communication, the quality of the experience you found yourself fully immersed in

• learning. This is what we explore in the Colin James Method Mastering Communication Program. Making a clear distinction

between information or content and the methodology of how you deliver that content is key to efgective communication. A combination of content messaging and exceptional delivery, when welded together can provide a high quality experience. Most people believe that creating quality content is spending most of their time focusing on 100’s of PowerPoint slides but what people miss is that it’s not the PowerPoint slides that make the presentation, it is how you deliver the content that creates a quality experience.”

Where to Begin? A STORY FROM COLIN

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m6

PHYSIOLOGY AUDITORY VISUAL AIDS ENERGY RELATIONSHIP STORY

This simple acronym is an easy way to remember the six keys to designing and delivering a memorable presentation. Lets explore the PAVERS model…

SIX KEYS TO BUILDING A MEMORABLE PRESENTATION

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m1

KEY 1 PHYSIOLOGY

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m Have you noticed that you can tell just by the way someone walks into a room whether they are feeling confjdent or intimidated… they haven’t said anything but it’s the way that they carry themselves, it shows through their physical presence. How do you carry yourself when you present? Do you know? If you don’t know, we recommend getting videoed or good feedback from colleagues. The 4 key elements to having perfect Physiology: There is much to learn in each of these four elements so, for now, let’s focus on posture and how you can present more efgectively, particularly in your seat. If you are going to be facilitating, managing a meeting, or conducting a conversation – lets pause to consider what your posture should be like. There is something called the physiology of excellence and it applies to all communication contexts. So what does it look like?

Posture Gestures Movement Facial Expression

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

The Rule of 3

Walk in with an upright posture, as if there is a thread running from the crown of your head to the ceiling, squared shoulders, relaxed jaw, steady breath and a relaxed but fjrm pace. Seat yourself, be aware of your surroundings and making relaxed eye contact with everyone already in the room. Your back should rarely touch the back of the seat, which eliminates the risk of your posture collapsing or you being tempted to slouch. Have your hands visible, on the table or chair-arms, this portrays trustworthiness to everyone in the

• room. Avoid fjddling with pens, devices etc. keep them steady and still until you wish to use them to

emphasise a point. Try this at your next meeting and notice the difgerence in attention and engagement that the physiology of excellence

• generates. You can of course adjust and apply the Rule of 3 to any other communication context.

2 1 3

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m2

KEY 2

AUDITORY

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m We can all relate to the idea of tonality. Professor Ray Birdwhistell, famous for exploring the efgectiveness of communication, suggests that tonality accounts for more than half of the meaning of communication, he suggests that when you listen to somebody present content, it’s actually the tonal element that gives a deeper meaning, resonance and value. So how do you harness this and use it to your advantage? One of the biggest pit falls of the presentation

• r facilitation experience is a monotone voice. The voice that sounds fmat with little variation. A monotone voice comes out of a monotone body and so the

more you move your body, the more your voice will move. Your voice is a result of the percussive airway that comes out of our heads and hits the eardrums of your listener. It’s the voice that becomes the key component to the experience people have in communication. Have you ever listened to a radio announcer who has a perfectly pitched voice? Building the right voice tone for your presentation requires 3 essential elements:

Projection Pace Pitch (tone)

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

Try this quick little experiment:

• 1. Say a sentence in a monotone robot-like voice, as if you were talking like a machine, “This will make a big difgerence to the

way we work.”, without moving your body.

• 2. Now couple the statement with a gesture. Hold your hands out in front of you in prayer position repeat the

sentence and on the word “big”, open your hands wide while maintaining the monotone voice, see what happens... What happened to your voice when you moved on the word “big”? Did your voice follow the movement? Whether you are seated in a meeting, on a teleconference, or behind a lectern on stage, physical movement will support the words that come out of your mouth to deliver your point energetically and increase engagement. Try it out and see what happens.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m3

KEY 3 VISUAL AIDS

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m When the imagination is in play, people are constructing their own imagery, their own internal videos and fjlms. When this happens in a presentation or meeting, you will truly have people fully engaged and they are more likely to fjnd it memorable and meaningful. Today, the whole notion of visual support for your communication has sadly been reduced to decks of PowerPoint slides. PowerPoint slides used artfully can enhance a presentation however the

• ver-use of them can remove your audiences’ opportunity to create their own experience from your presentation. Add richness, variety and visual interest

to your next presentation by exploring:

• Drawing
• Colour
• Using the ‘build’ function

in PowerPoint or Keynote

The purpose of visual aids is to aid the learning, understanding and experience by creating a richer and deeper response to the ideas that are being presented. In your next presentation try moving away from the reliance on large PowerPoint decks of the ‘heading, bullet point, bullet point, bullet point’ variety and start thinking of visual aids in a far more creative, more dynamic way. Keep people engaged by building the story visually. Take your audience on a journey by unveiling the ideas. Yes, it will take a bit more time but it is for the benefjt of the audience each and every time, so build.

• Story
• Flipcharts or Whiteboards
• Have your participants create

their own images or models

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m4

KEY 4 ENERGY

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m Let’s now explore a world that is a little abstract yet a critical quality in being an impactful and powerful communicator. This is the world of energy. Energy is what connects the emotional sectors and vectors of the body. Whether you are in a one on one conversation, in front of an audience or you are an audience member, you’re always picking up (or sensing) if someone is coming from genuine intent, is a positive or negative person or if they’ve embraced confjdence. In our program we focus on 4 key elements of energy and they are: If you were to ask anyone whether they are a CEO, senior manager, teacher or even team leader, what is the one particular quality they would like more of in their lives? What do you think the answer will be? Over the last 25 years working with people in all walks of life, the consistent answer is MORE CONFIDENCE.

INTENTION EMOTION HUMOR CONFIDENCE

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m Remove your worst critic Negative self-talk has a destructive efgect on your emotional state. We can talk ourselves into a state of anxiety, depression and fear. Harness and control your negative self talk by: This is what happens with true confjdence. When you are really confjdent and in an easy fmowing state... do you know what is going inside your head? Nothing! It’s quiet. This emotional state allows confjdence to emerge naturally, combine it with positive intention, emotion and humor and you can harness the world of energy.

• 1. Identifying - Listen to the message
• 2. Objectifying – Imagine it’s a message from someone we don’t respect and discard it.
• 3. Managing - Choose an alternative, supportive message instead.
• 4. Banishing – Tell the old message to disappear.

Take a moment now and ask yourself… What is confjdence? Is it self-assuredness, posture, self-belief, trust, previous experiences or success? Yes, these all are factors contributing to confjdence but we need to recognise that confjdence is not only a feeling, confjdence is a skill and that you can access confjdence at anytime, at your own will. Here’s how… Access the posture of confjdence Stand tall/sit up, head up, deep breaths, move fmuidly, less tension in your shoulders and cue your body to go into a confjdent state, which will tell your un- conscious mind ‘I’m in the state of confjdence’.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m5

KEY 5 RELATIONSHIP

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m Create True Connection With Attention In a world where everyone’s attention is consistently being distracted by Mobile Phones, iPads and other gadgets we are continually disconnecting from true conversation and the ability to engage is diminished. Relationship is the capacity to be able to exchange and connect with the audience meaningfully. Building strong relationships with your clients, prospects, organisation or team is vital to having a strong network of followership and support. There are many facets to building relationships including;

• Creating true connection with attention
• How to understand the motive of questions
• The art of managing and answering questions efgectively
• How to draw value and harvest brilliant ideas from the group
• How to handle group dynamics elegantly

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

So here’s a quick tip to creating the highest quality attention:

If you want the person or persons you are communicating with to pay attention and really engage with you then pay full attention to them with an attitude of interest and curiosity. If your full attention is focused on the other person it sets up reciprocation, establishes natural responsiveness and will automatically create the best environment for communication to fmourish. It sounds simple…but it’s isn’t so easy to sustain without vigilance. Try it at your next meeting and ask someone to observe you and give you feedback.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m6

KEY 6 STORY

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m Stories are an exceptionally powerful way of getting a message across. The best storytellers efgortlessly connect seemingly disparate content in a way that is meaningful. In fact, in a way that is magic. The reality is that there is a structured approach, which can be followed to create this magic. As a human being, whenever we get together and talk about where we have been and what we have been doing, what do we do? We tell stories and we all love stories. When we get into formal communication environments such as presentations and meetings, we forget to tell stories. Stories are the glue that can hold your ideas together.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

Here is a simple 3 part magic formula that you can take and apply today;

• 1. Relate to an incident - Situation, time, weather, location (specifjcs)
• 2. Just enough detail - Get to your point quickly and elegantly
• 3. Link to message - Connect to the outcome you are trying to impart

Stories are fundamental to your communication capability. Listen for them and start building your library of stories to employ in every conversation. Now you’re probably thinking, “I don’t have time to include stories. I have got to get through my content”. What we need to recognise is that the content is only meaningful in the context of story. It introduces the ability for a person to relate it to their world and shows human interaction and human application of your concept.

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

Link message ANALOGY EVENT MAGIC FORMULA POSTURE MOVEMENT FACIAL EXPRESSIONS GESTURES ANCHORING USE THE SPACE HUMOUR HAND GESTURES BIG GESTURES POINT WHO? WHAT? WHEN? WHERE? EMOTION INTENTION

• Vs. OUTCOME

CONFIDENCE CLEAR PRACTISE SKILL TONE ROLES SLIDE SHOW DRAW FLIP CHART BLACKBOARD SUPPLY PACKS BEFORE GRAPHICS ONLY PROJECTION PITCH PACE EDUCATOR COLLEAGUE COACH MOTIVATOR ATTENTION CALIBRATING INCLUSIVITY PARTICIPATION CREATE THE SPACE FISHING LANGUAGE OF... RHETORICAL QUESTIONS

Physiology AuDitory Visual Aids Energy Relationship Story

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M o t i v a t e , I n s p i r e & T r a n s f o r m T h r o u g h W o r l d C l a s s C o m m u n i c a t i o n D e s i g n & D e l i v e r y B y J o i n i n g O u r B r a n d N e w M a s t e r i n g C o m m u n i c a t i o n P r o g r a m | w w w . C o l i n J a m e s M e t h o d . c o m

Contact

support@colinjamesmethod.com 1300 556 933 www.colinjamesmethod.com The Colin James Method c/o Altmore International Pty Ltd PO Box 436 Manly NSW, 1655 Australia