5 STEPS TO STEP UP ACCIDENT INVESTIGATIONS! OUR WE WEBINAR AR WI - - PowerPoint PPT Presentation

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5 STEPS TO STEP UP ACCIDENT INVESTIGATIONS! OUR WE WEBINAR AR WI - - PowerPoint PPT Presentation

Nov 05, 2022 474 likes •1.01k views

S.T.E.P. UP TO A SAFER WORKPLACE SAFETY TRAINING & ENGAGEMENT PROGRAM CER TIFICA TE S ER IES 5 STEPS TO STEP UP ACCIDENT INVESTIGATIONS! OUR WE WEBINAR AR WI WILL BEGI GIN SHORTLY RTLY S.T.E.P. UP TO A SAFER WORKPLACE SAFETY TRAINING

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SLIDE 1

SAFETY TRAINING & ENGAGEMENT PROGRAM

CER TIFICA TE S ER IES

5 STEPS TO STEP UP

S.T.E.P. UP

TO A SAFER WORKPLACE

ACCIDENT INVESTIGATIONS!

OUR WE WEBINAR AR WI WILL BEGI GIN SHORTLY RTLY

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SLIDE 2

SAFETY TRAINING & ENGAGEMENT PROGRAM

CER TIFICA TE S ER IES

5 STEPS TO STEP UP

S.T.E.P. UP

TO A SAFER WORKPLACE

ACCIDENT INVESTIGATIONS!

WELCOME!

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SLIDE 3

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

TODAY’S PRESENTER

Ken Helfrich

Regional Manager - Risk Management Services

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SLIDE 4

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

“S.T.E.P. UP” CERTIFICATE SERIES

Safety Training & Engagement Program

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SLIDE 5

STEP UP To Safety Management Do “MORE” to STEP UP Your Safety Programs!

STEP EP UP UP You

  • ur Ac

Accident dent Inve vest stigat atio ions ns

STEP UP to a Better Safety Culture “PLAN” to STEP UP Safety Programs

1 2 3 4 5 Ce Certificate tificate Ser eries ies

S.T.E.P. UP

TO A SAFER WORKPLACE

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SLIDE 6

Your STEP UP Safety Certificate

  • Complete all 5 STEPS
  • Receive your “S.T.E.P. UP Safety

Training & Engagement Program” Certificate!

Ce Certificate tificate Ser eries ies

S.T.E.P. UP

TO A SAFER WORKPLACE

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SLIDE 7

Topics

Accident vs. Incident 5 Steps to Success:

  • Investigate
  • Analyze
  • Reporting
  • Actions
  • Follow-up
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SLIDE 8

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

WHEN YOU DON’T INVESTIGATE INCIDENTS

Cost of Ignoring Trends

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SLIDE 9

Cost of workplace accidents

Spells trouble for bottom line

*Source: International Labour Organization

The annual cost to the global economy from accidents and work-related diseases.

$3 trillion

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SLIDE 10

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

ACCIDENT VS. INCIDENT

Know the Difference

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SLIDE 11

Any unplanned event resulting in:

  • Personal injury
  • Illness
  • Property damage

What is an accident?

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Any unplanned event ALMOST OST resulting in:

  • Personal injury
  • Illness
  • Property damage

What is an incident or near miss?

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SLIDE 13
  • Unsafe act
  • Unsafe condition
  • Combination of both

Root causes

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Incident to Accident Pyramid

Fatal 10 Time Loss Claim 100 Medical Visits 1000 Near Miss Incidents 10,000 Unsafe Acts and Conditions

ACCIDENTS INCIDENTS CAUSATION

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SLIDE 15

10,000 Opportunities!

Knowing every incident is important!

Fatal 10 Time Loss Claim 100 Medical Visits 1000 Near Miss Incidents 10,000 Unsafe Acts and Conditions

Your

  • pportunity

to prevent accidents!

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SLIDE 16

Unsafe act & conditions

Fatal 10 Time Loss Claim 100 Medical Visits 1000 Near Miss Incidents 10,000 Unsafe Acts and Conditions

  • Defective safety equipment
  • Ineffective maintenance
  • Missing safety devices
  • Unrecognized hazards
  • Insufficient warnings
  • Inadequate training
  • Poor housekeeping
  • Deficient signage
  • Lack of caring
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SLIDE 17

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

5 STEPS TO STEP UP ACCIDENT INVESTIGATIONS

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SLIDE 18

Analyze

02

Act

04

Follow-up

05

Report

03

5 STEPS to SUCCESS

Investigate

01

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SLIDE 19

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

01 Investigate

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SLIDE 20
  • WHAT type of injury?
  • Affecting what BODY PART?
  • WHERE was worker positioned?
  • HOW were they doing their

job prior to injury?

  • What caused ACCIDENT?

Investigate

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SLIDE 21

When reviewing last accident occurring at your company, was it mostly due to:

  • Equipment
  • such as defect, missing guards, poor

maintenance

  • Environment
  • such as location, housekeeping
  • People
  • such as untrained worker, inappropriate

behavior, lack of supervision

Accident Poll

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SLIDE 22

Fact Finding – Not Fault Finding

  • Keep open mind
  • Don’t presume cause
  • Interview witnesses
  • Get the facts!
  • Get to the Root Cause
  • Keep asking “WHY?”

Investigate the scene

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SLIDE 23

Record details – take photos!

Investigate the scene

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Examples:

  • Guards off
  • Lack of PPE
  • Housekeeping issues
  • Work practices
  • Faulty equipment
  • Lack of supervision or

enforcement

Investigate the scene

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SLIDE 25
  • Reluctance to accept responsibility
  • Limited interpretation of

environmental cause

  • Erroneous emphasis on single cause
  • Allow solution to determine cause

Error!

ERROR!

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SLIDE 26
  • Complete after incident
  • Detail thoroughly
  • Supplement for claims reporting
  • Identify factors causing incident
  • Recommend corrections

Accident Investigation Form

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SLIDE 27

Investigate

Inspections Correct conditions

Control Unsafe Conditions

Employee observations Meaningful feedback

Control Unsafe Acts

Task completion Safety, quality, productivity

Provide Job Skill Training

Incentive-deterrent strategy Consistent, fair, equitable

Motivate Employees

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SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

02 Analyze

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SLIDE 29
  • Who?
  • What?
  • When?
  • Where?
  • Why?

Not “How did this happen?!”

Digging into the “W’s” (not the “H”)

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SLIDE 30

2 Focuses of Analysis

CONDITION BEHAVIOR

Direct cause Root cause

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SLIDE 31

Worker cut off finger

  • Not using a push block

for table saw

Direct cause: what directly produced injury or illness

CONDITION BEHAVIOR

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SLIDE 32
  • Company doesn’t own a

push block

  • Employees not

encouraged to observe & report

  • General culture is to use

regardless of missing safety guards, etc.

Root cause: common trend leading to conditions

CONDITION BEHAVIOR

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SLIDE 33
  • The 5 Why’s
  • Fishbone Analysis
  • Event and Causal Factors Analysis
  • Multilinear Events Sequencing
  • Project Evaluation Tree
  • Combination of above

Investigation Techniques

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SLIDE 34
  • Dig deep to get to cause
  • Equipment
  • Environment
  • People
  • Suggests corrective actions
  • Add your plan

Root Cause Form

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SLIDE 35

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

03 Report

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SLIDE 36
  • Evaluate for incident, accident and injury

trends to focus efforts

  • Download all applicable claims from

icwgroup.com/pc

  • Select your state

Report

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SLIDE 37
  • Complete forms
  • Send ASAP to ICW Group
  • Phone (easiest!)
  • Email, Mail, Fax
  • Create incident log for non-reportable

incidents

Report

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SLIDE 38

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

04 Act

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SLIDE 39

Trend Analysis

  • Evaluate incident & injury trends to

focus efforts

  • Use 300 forms, incident logs &

reports, inspection reports, etc.

  • Analyze entity, facility, time, job, etc.
  • Ask RM consultant!
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SLIDE 40

Take action!

  • Make corrections needed
  • Discuss incident prevention
  • Solicit employee ideas

(previous webinar – engage!)

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SLIDE 41

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

05 Follow-up

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SLIDE 42
  • Did correction work?
  • What is outcome?
  • More problems?
  • Solved?
  • Continuously

monitor (MORE – Observing, monitoring, etc.)

Follow-up

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SLIDE 43
  • Write clear policy statement
  • Identify who notifies outside agencies
  • Designate who investigates accidents
  • Train accident investigators
  • Establish investigation timetables
  • Identify who receives report
  • Take corrective action

Be ready when accidents happen

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SLIDE 44

Analyze

02

Act

04

Follow-up

05

Report

03

5 STEPS to Accident Investigation SUCCESS!

Investigate

01

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SLIDE 45

Review last “incident” at your company. After correcting main issue, which action did you find most effective?

  • Involvi

ving ng staff in solution

  • such as soliciting ideas for corrections
  • Follow-up

p meeting ng discuss ssion

  • such as ways to prevent future incidents
  • Employee

ee engagemen ent

  • communications, posters, training, other activities
  • Celebrat

bratin ing your solutions ns and reduce ced d loses

  • communications, involve workers in achievement

Activity for after this Webinar

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SLIDE 46

SAFETY TRAINING & ENGAGEMENT PROGRAM

C E R T I F I C A T E S E R I E S

S.T.E.P. UP

TO A SAFER WORKPLACE

YOUR S.T.E.P. UP SAFETY RESOURCES

Visit the Policyholder Center!

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SLIDE 47
  • Claims kit
  • Payments / Payroll
  • Injured Worker Resources
  • Fraud
  • Safety > Webinars

Policyholder Center icwgroup.com/step-up

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SLIDE 48

After webinar find:

  • Forms
  • Accident Investigation
  • Root Cause Investigation
  • New section for “STEP UP” Safety

Manager’s Workbook

  • 5 Steps to STEPS UP Accident

Investigations

Policyholder Center icwgroup.com/step-up

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SLIDE 49

STEP UP To Safety Management Do “MORE” to STEP UP Your Safety Programs STEP UP Your Accident Investigations

STEP EP UP to to a B Bett tter r Safety ty Cultu ture

“PLAN” to STEP UP Safety Programs

1 2 3 4 5 Ce Certificate tificate Ser eries ies

S.T.E.P. UP

TO A SAFER WORKPLACE

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SLIDE 50

For the Series Certificate,

  • Watch for Exit Survey

ey after this presentation

  • List those at your company who

attended with you!

Ce Certificate tificate Ser eries ies

S.T.E.P. UP

TO A SAFER WORKPLACE

icwgroup.com/step-up

Missed the first part of the series? View on-demand at:

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SLIDE 51

Questions?

riskmanagement@icwgroup.com

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SLIDE 52

Thank you!

Webinar series & materials: icwgroup.com/STEP-UP