3/28/2017 He lp us he lp yo u! Wha t yo ur se rvic e ve ndo r ne - - PDF document

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He lp us he lp yo u!

Wha t yo ur se rvic e ve ndo r ne e ds fro m yo u to g ive yo u the time ly c o st e ffe c tive se rvic e tha t yo u d e se rve .

Who do yo u c a ll fo r he lp?

 Sc re e n c o ntra c to rs  Use o ne tha t yo u ha ve a re la tio nship with.  Do the y kno w yo ur pro pe rty?  Ne t Ve nd o r/ Co mplia nc e De po t a ppro ve d ?  Che c k the ir CCB numb e r – the lo we r the b e tte r  Do n’ t c a ll the c a rpe t g uy fo r a de c k pro b le m.

Ge t the rig ht ve nd o r fro m the sta rt.

 Do yo u kno w wha t’ s wro ng ?

Wha t info rma tio n do e s a ve ndo r ne e d fro m yo u ?

 Co nta c t I

nfo rma tio n

 Pro pe rty na me a nd a ddre ss.  Wha t b uild ing , a pa rtme nt, ro o m is ha ving a

pro b le m.

 I

s the re a c c e ss to the unit?

 Do yo u ne e d to g ive 24 ho ur no tic e o r mo re (WA)?

 I

s a Purc ha se Orde r numb e r ne e de d?

 Wha t le ve l o f a utho riza tio n d o yo u ha ve ? $$$  I

s this a re o c c urring pro b le m?

 Ha s the c o ntra c to r b e e n the re b e fo re fo r the

sa me issue ?

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Wha t time re spo nse do yo u ne e d a nd e xpe c t?

 I

s this a n e me rg e nc y?

 Do yo u ne e d a te mpo ra ry re pa ir tha t da y

if pe rma ne nt is no t a n o ptio n?

 Do yo u wa nt a pro po sa l ?  Do yo u wa nt to sc he dule a n inspe c tio n?  I

s this a b udg e t?

 If so ho w fa r o ut will the wo rk b e do ne ?

Ho w to Sc re e n Supplie rs

 Pa st Busine ss E

xpe rie nc e

 Asso c ia tio n Affilia tio ns  Ma nufa c ture rs Ce rtific a tio ns & L

e ve l

 Be tte r Busine ss Bure a u  Ye a rs in Busine ss – CCB Numb e r  T

ra de Re fe re nc e s

 Custo me r Re fe re nc e s  Do e s yo ur c o mpa ny ha ve a list o f pre fe rre d

ve ndo rs.

Wha t Sho uld a Pro po sa l Ha ve

 Sa fe ty pla n fo r the pub lic a nd the ve ndo r

c o mple ting the wo rk.

 Co mple te de ta ile d Sc o pe o f Wo rk.  De ta ile d list o f ma te ria ls to b e use d.  Co ntra c to r & Ma nufa c ture 's Wa rra nty.  CCB Numb e r o f the Co ntra c to r.  Re q uire d L

e g a l No tic e s a nd MSDS.

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Pro po sa ls Sho uld Spe ll Out Wha t’ s Be ing Do ne



SCOPE OF WORK



Sa fe ty se tup to OSHA sta nda rds.



Se a l a ro und c o rne rs a nd pe ne tra tio ns a s ne e d e d .



Cle a n inside o f a ll g utte r runs.



Cle a r a ll do wnspo uts.



Re a tta c h g utte rs tha t a re sa g g ing a s ne e de d.



Apply a nd re fre sh c a ulking a s ne c e ssa ry.



Po we r wa sh the ro o f with lo w pre ssure - hig h vo lume wa te r to re mo ve a ll de b ris mo ss a nd a lg a e .



Apply Moss tr eatment to r

• of sur

face to facilitate abatement of algae and moss.



Zinc Sulfa te kills the spo re s tha t c a use mo ss to g ro w.  Cle a n g ro unds a ro und b uilding a s ne e de d o f de b ris g e ne ra te d during c le a ning pro c e ss.  All re la te d de b ris will b e ha ule d a wa y fro m jo b site .  Ro o f Inspe c tio n a nd re c o mme nda tio n re po rt fo r a ny a dditio na l re pa irs.

Do yo u ha ve a Pro pe rty Bo o k?

 E

ve ry thing tha t c a n b e kno wn a b o ut the me c ha nic s o f yo ur pro pe rty.

 Who is the ma nufa c ture r?  I

s the re a wa rra nty?

 Who se rvic e d the –plumb ing , e le c tric a l,

e tc . la st?

Pro pe rty Se rvic e Re fe re nc e Guide

Ite m Co ntra c to r Appro ve d Ve ndo r Co nta c t Offic e Ce ll E

• Ma il

Co mpa ny Ye s-No Numb e r Pe rso n Pho ne Pho ne Addre ss Pa int Ca rpe t Re pla c e me nt Ca rpe t Cle a ning L a mina te s Co unte r T

• ps

Ca b ine ts Wo o dwo rk Drywa ll Do o rs E le c tic a l Plumb ing Cle a ning Supplie s L ig ht Bulb s

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Simply Sta te d

 T

he mo re info rma tio n yo u ha ve a nd sha re .

 T

he b e tte r the q ua lity o f se rvic e yo u will re c e ive !

 Ma ke sure yo ur e xpe c ta tio ns a re kno wn

fro m the sta rt so tha t the y c a n de live r.