11/12/2015 Walter Hawkins Eddie Fernandez Jose Fernandez Kevin - - PDF document

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11/12/2015 Walter Hawkins Eddie Fernandez Jose Fernandez Kevin - - PDF document

~ I ' 11/12/2015 Walter Hawkins Eddie Fernandez Jose Fernandez Kevin Shaughnessy Stina D'Uva Maribel Gomez Matthew Klein Mikaela Nix Pasquale "Pat" Cordero DiVecchio 1 11/12/2015 10 things about the Property Appraiser's Office


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SLIDE 1 ~ I

'

Maribel Gomez Cordero Eddie Fernandez Matthew Klein Jose Fernandez Mikaela Nix Kevin Shaughnessy

Pasquale "Pat"

DiVecchio Walter Hawkins Stina D'Uva

11/12/2015 1

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SLIDE 2

10 things about the Property Appraiser's Office you should know ...

10

The Property Appraiser does not establish tax rates,

taxes or special

assessments. We establish "fair market value"

11/12/2015 2

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SLIDE 3

9

8

We appraise 443,000 parcels and 65,000 business account annually. We have accurately captured the growth in Orange County- going from $110 billion to $146 billion since taking

  • ffice

Data subject to change

Our appraisers visited nearly

60,000

properties and businesses in

2014.

Data subject to change

11/12/2015

3

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SLIDE 4

7 6

This year our

  • ffice processed

521,000

exemptions totaling almost $27 billion in value.

Data subject to change

Since January 1, 2013, our

  • ffice has returned more

than $300 million to the tax-base by fighting property tax fraud. Done by ensuring:

  • Homestead Compliance
  • Agricultural Classification
  • TPP Audits.

Data subject to change

11/12/2015

4

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SLIDE 5

....

5

4

There are 8.5 million visitors annually, from almost every country in the world, to our award-winning website at

www.ocpafl.org

Data subject to change

Our office has the latest and highest- resolution aerial imagery of Orange County available at the maps.ocpafl.org website. This data collection is possible due to a cost- sharing agreement between our office and several local government agencies. 11/12/2015

5

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SLIDE 6

3 2

In 2013 we became the first Property Appraiser

  • ffices in the

country to design and implement mobile technology solutions.

We have more commercial property than any other county in Florida - 26% of the county's entire tax roll. The total commercial value of $33.1 billion, is greater than the total tax roll of 54 of Florida's 67 counties.

Data subject to chan e

11/12/2015

6

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SLIDE 7

1

Orange County is the only county in the United State where the Property Appraiser must value 7 major theme parks, 14,000 timeshare units and 88,000 hotel rooms each year.

Data subject to change

11/12/2015

7

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SLIDE 8
  • PROPERTYTAX OVERSIGHT

Florida's property taxes ore administered by locally eJected o

f ~e i a l5

and supervised by the Florida Department of Revenue. Florida does not hove a state-level property tax.

1 PTOpertyT;JX B;ue

Property Appraiicn

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SLIDE 9

11/12/2015

9

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SLIDE 10

Full-time

Market Value per employee Market Value (2015) employees (2015) Orange $1,070,304,684 $146,631,7 41,660 137 Broward $1,066,435,096 $223,951,370,184 210 Hillsborough $905,342,993 109,546,502,173 121 Miami-Dade $856,803,095 $345,291,647,188 403 Palm Beach $846,390,910 $217,522,463,767 257 Duval $744,289,046 $89,314,685,553 120

Ranked

st in term

f he Marke Val e er em lo ee.

Which means, r s aff is taske with a rais'n m re al e er ers n than r eers s atewi e.

  • in m re with les ...

Source: Florida Department of Revenue

Value per Total Budget budget dollars Market Value (2015} (FY 15-16} Orange

$12,214

$146,631,741,660 $12,005,641 Broward $11,505 $223,951,370,184 $19,464,996 Palm Beach $9,200 $217,522,463,767 $23,643,190 Duval $8,872 $89,314,685,553 $10,066,959 Hillsborough $8,723 109,546,502,173 $12,558,596 Miami-Dade $8,655 $345,291,647,188 $39,894,552

Ranked 1st in terms of he Market Val e er b d e ed dollar Which mean , 'n com arison too r eers, we t more mone on the taxroll for every dollar allocated to s for doin

  • r · b.

Gettin the e t Return-on-Investment ROI

Source: Florida Department of Revenue

11/12/2015 10

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SLIDE 11

11/12/2015

Taxes per Taxes Generated Tota

I Budget

budget dollars (2014) (FY 15-16) Broward

$174.12 $3,389,164,930 $19,464,996

Orange

$151.16

$1,814,767,742 $12,005,641

Palm Beach

$136.40 $3,224,836,922 $23,643,190

Hillsborough

$127.47 $1,600,864,526 $12,558,596

Miami-Dade

$118.10 $4,711,616,065 $39,894,552

Duval

$106.54 $1,072,55 7,004 $10,066,959

Ranked 2"d in erm f the Taxe enerate er d e ed liar. Wh"ch m ans, inc m ari n to a rna· ri eers, we en ra m re ax reven f r e e d liar.

Source: Florida Department of Revenue

Taxes generated per Taxes Generated Full-time employee (2014) employees (2015) Broward $16,138,881 $3,389,164,930 210 Orange $13,246,480 $1,814,767,742 137 Palm Beach $12,548,004 $3,224,836,922 257 Hillsborough $13,230,285 $1,600,864,526 121 Miami-Dade $11,691,355 $4,711,616,065 403 Duval $8,937,975 $1,072,557,004 120

Ranke 2nd in terms of the Ta e enerate er em I ee. Which means o r em lo ees enerate more tax reven e for th tax in a th rities than the rna· ri f heir eers.

Source: Florida Department of Revenue

11

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SLIDE 12
  • • I

11/12/2015

  • lm

12

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SLIDE 13

Duval Orange Broward Palm Beach Hillsborough Miami-Dade Level of Assessment {2015 taxroll)

97.9 97.6 97.4 96.6

93.80 91.1

Ran 2"d in term f eve I fA e ment. nly i o r ffi e efficient, t al fair an e

ra

Source: Florida Department of Revenue

11/12/2015 13

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SLIDE 14

A

budget that works for you

  • I have saved -

million in taxpayers' dollars since taking office

  • Each year we have operated on average

10 percent under budget

*Ell

million in savings

f II

11/12/2015

Data subject to chanae

14

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SLIDE 15

Stop Homestead Fraud

  • Call the HOTLINE anonymously at

407.836.5046 or go online

at ocpafl.org

  • "When we pay our fair share,

we all pay less"

*$300 million in property

value returned to the tax base

*

f

r

r

11/12/2015

I

STOP

Data subject tD chance

15

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SLIDE 16

Hybrid vehicle lease saves tax dollars

  • Independent audit validates $1.15 million

will be saved over 10 years

  • $115,000 saved each year
  • Marked vehicles assure safety

because you know it's the Property Appraiser visiting your home or business

*

$1.15 million in savings

11/12/2015

Data subject to chanae

16

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SLIDE 17

11/12/2015 17

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SLIDE 18

. '

Excellent customer service is my focus

  • Average wait time in our office is

2.5 minutes

  • Your

average wait to be served on the phone is 30 seconds

  • Call me directly at 407.836.5044

with comments

  • Email us at feedback@ocpafl.org

*

Wait times greatly reduced

Data subject to chanae

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11/12/2015 18

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SLIDE 19

Satellite offices open Aug. 17 through

  • Sept. 11, 2015
  • ~ave

a

question about your TRIM notice?

  • Speak to a

staff member in person from Aug. 17 through Sept. 11, 2015

  • Visit ocpafl.org for times and locations

*Bringing our office to your neighborhood

11/12/2015 19

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SLIDE 20

Connecting with OCPA Constituents

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11/12/2015 20

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SLIDE 21

Our award-winning website offers features easy for you to use

  • 8.5 million visitors per year at ocpafl.org
  • One to two searches every second
  • Five million unique visitors annually
  • Easy property and record searches

*Interactive maps provide all you need on one website

  • cpafl.org

available

in 50 languages

One of the bes ro ert a rai er e i es in the orld

'+-'

rtr:rlft'MH«r3ftntr:~

Bas e Map fi

Lay"rs .,-

Map

  • Aerial 2015 Preliminary 0
  • Aenal 2014 0
  • Aerial 2013 0
  • Acnal 2012 0
  • Aenal20ll 0
  • A
cri<:~l

2010 0

  • Acnal 2009 0
  • Acii!l 20CS 0
  • 1..e-:G! 2007 0
  • ACiill 20C6 0
  • Ac1al 2004
  • Ac'"ral 2003
  • Ac;-1al 2001

Data subject to chanae

Inter-local Partnership

,/ Program Manager ,/ 17 years of aerial photos

procured by cost-sharing

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users, including public

sector, private sector and

consumers

11/12/2015 21

slide-22
SLIDE 22

./

Created a culture of continuous learning and certifications/ designations

./

Build a team of expert appraisers (MAl, SRA, Special Magistrates, State-certified residential/general)

./

Allocated resources to appraise the most complex and the largest commercial property based in Florida- which has a direct impact on tax revenues

./

Successfully captured $3 billion in new construction in 2014, and keeping up with growth with minimal increase in resources .

./

Successfully defended challenges to our valuation from professional tax reps- reduction of less than 1/2 of

  • ne

percent in 2014

11/12/2015 22

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SLIDE 23

KEY METRIC PERFORMANCE

Compliance with Florida's Property Tax

  • Successful approval of

the Tax roll System

  • Successful approval of

the Budget Operational and Fiscal Efficiency

  • Ranked 1" amongst peers by Value/Employee, Value/Budget
  • Ranked 2'• amongst peers by Revenue/Employee, Revenue/Budget

Fairness in Appraisals

  • Ranked 2"' amongst peers in terms of Level of Assessment (one of the best in

Florida)

Fiscal Accountability

  • Operated 10% under budget (in average) for each year in office
  • Returned $3.36 million back to the taxpayers
  • Successfully passed two audits

Tax Recovery from Fraud

  • Returned over $300 million (and growing) from being tough on Fraud

(homestead, agriculture, TPP)

  • The most successful program in Florida

Process Improvement

  • Identified several areas of improvement. The most significant being "going

green, saving tax dollars" as well as improving the safety of our employees and taxpayers Customer Service

  • 99.96% approval rating over a period of 3 years
  • Extending the office in the community by offering "satellite offices"

Constituent Service

  • Nationally recognized constituent engagement program
  • Engaged constituents via 400+ events

Technology Implementation

  • Serving 8.5 million satisfied visitors on award winning website ocpafl.org
  • Streamlined fieldwork by implementing cutting-edge ipad application
  • Program manager for a cost sharing Inter-local partnership

Appraisal E xcellence

  • Build a strong team and created a culture of continuous learning
  • Successfully defended 99.951% of the tax revenues in 2014

In closing ...

../

Florida has a property tax system designed with checks and balances with ample oversight

../ The property appraiser serves all taxing authorities; the county

commission, school board, cities, special districts, multi-county authorities, and is therefore not controlled by any one of them

. ../ The framers of the current system were extremely careful to create these checks and balances so those who set tax rates

have NO control over the entity which sets property values. In

  • ther words,

11the fox cannot guard the hen house."

../ The Property Appraiser's Office is performing exceedingly well

  • n every key metric by both Public/Private sector standards

11/12/2015 23

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SLIDE 24

11/12/2015 24