When They Become One The purpose of this presentation is provide - - PowerPoint PPT Presentation

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When They Become One The purpose of this presentation is provide - - PowerPoint PPT Presentation

Apr 10, 2024 301 likes •519 views

situational awareness | preparedness | response | recovery Incident Command Post - Emergency Operations Center Interface When They Become One The purpose of this presentation is provide emergency management professionals at all levels with the

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situational awareness | preparedness | response | recovery

Incident Command Post - Emergency Operations Center Interface

When They Become One

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The purpose of this presentation is provide emergency management professionals at all levels with the knowledge and skills they need to:

  • Operate in the ICS-ESF model
  • Effectively manage an incident by providing

both command and coordination

  • Know when one trumps the other
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What actions do effective EOC’s successfully perform?

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Qualified personnel

Maintain accurate Situational Awareness and a Common Operating Picture

Understand their role of support & coordination

Prioritize critical resources

Effectively disseminate pertinent, accurate, and timely information to the public

Adequate and efficient organizational structure and staffing

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  • Provides expanded EOC guidance based on input from local,

state, tribal and territorial EOC leaders

  • Describes common functions and terminology for staff in

Emergency Operations Centers (EOC), while remaining flexible to allow for differing missions, authorities, and resources of EOCs across the Nation

  • Explains the relationship among Incident Command

Structure (ICS), Emergency Operation Centers (EOCs), and senior leaders/ policy groups (Multiagency Coordination Group)

  • Enhances guidance on information management processes
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  • EOCs are locations where staff from multiple agencies assemble to provide

coordinated support to incident command, on-scene personnel, and/or

  • ther EOCs.
  • The purpose, authorities, and composition of the teams that staff EOCs

vary widely, but generally, the teams consolidate and exchange information, support decision making, coordinate resources, and communicate with personnel on scene and at other EOCs.

  • NIMS 2017 identifies three common ways of organizing EOC Teams:

1. ICS or ICS-like structure 2. Incident Support Model structure 3. Departmental structure

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EOC Structures (1 of 3)

ICS or ICS-like EOC Structure

EOC DIRECTOR OPERATIONS COORDINATION SECTION PLANNING COORDINATION SECTION LOGISTICS COORDINATION SECTION FINANCE/ ADMINISTRATION COORDINATION SECTION PUBLIC INFORMATION OFFICER

Many jurisdictions/organizations configure their EOCs using the standard ICS organizational structure. The structure is familiar to many people, and it aligns with the on-scene incident organization.

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EOC Structures (2 of 3)

SITUA TIONAL AWARENESS SECTION PLANNING SUPPORT SECTION RESOURCES SUPPORT SECTION CENTER SUPPORT SECTION

Incident Support Model (ISM) EOC Structure

EOC DIRECTOR PUBLIC INFORMA TION OFFICER

Jurisdictions/organizations that focus their EOC team’s efforts on information, planning, and resource support may choose to separatethe situational awareness function from planning and combine operations and logistics functions into an incident support structure.

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EOC Structures (3 of 3)

Departmental EOC Structure

Emergency Manager Department of Natural Resources Department of Health & Human Services Department of Public Works Department of Public Safety Department of Administration Department of Education

Jurisdictions/organizations may opt instead to use their day-to-day departmental/agency structure and relationships in their EOC. By

  • perating in the context of their normal relationships, department/agency

representatives can function in the EOC with minimal preparation or startup time.

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ESF1 Transportation ESF2 Communications ESF3 Public Works and Engineering ESF4 Firefighting ESF5 Emergency Management ESF6 Mass Care, Housing, and Human Services ESF7 Resources Support ESF8 Public Health and Medical Services ESF9 Urban Search and Rescue ESF10 Oil and Hazardous Materials Response ESF11 Agriculture and Natural Resources ESF12 Energy ESF13 Public Safety and Security ESF14 Long-term Community Recovery and Mitigation ESF15 External Affairs

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What qualities does an effective ICP look like?

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Qualified personnel

Maintain accurate Situational Awareness and a Common Operating Picture

Understand their role of command & control

Pertinent, accurate, and timely information to the public/stakeholders

Make critical resource needs known

Efficient organizational structure and staffing

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Figure 2-3 Expanded ICS Organization

INCIDENT COMMANDER

UNIFIED COMMAND

OPERATIONS SECTION CHIEF PRODUCTION AND RECOVERY SECTION CHIEF PLANNING SECTION CHIEF FINANCE AND ADMINISTRATION SECTION CHIEF FACILITY SAFETY OFFICER INFORMATION OFFICER HUMAN RESOURCE OFFICER SECURITY OFFICER LIAISON OFFICER

ICP EOC

EMERGENCY DISPATCH CENTER

INCIDENT SAFETY OFFICER PROCESS SAFETY OFFICER

ON-SCENE INCIDENT COMMANDER

DEPUTY INCIDENT COMMANDER

LOGISTICS SECTION CHIEF

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Have you experienced co-located command & coordination? What are some of the advantages? What are some of the challenges?

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Advantages:

Improved information flow

Improved coordination

Incident Management Team integration

Situational Awareness/Common Operating picture maintained

ESF staffing

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Challenges:

Adequate facility to support both

Command/coordination lines crossed (stay in your lane)

Policy Group and EOC personnel making command decisions

Command influence on acquiring resources when they are needed elsewhere

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Where do you start?

  • 1. Incident Priorities: LIP
  • 2. Policy Group Priorities
  • 3. Realistic expectations
  • 4. Resources
  • 5. Cost
  • 6. When in doubt: See #1
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Common pitfalls:

Ineffective communications between ICP and EOC

Lack of Situational Awareness/C.O.P.

Ineffective resource coordination

Inefficient use of resources

Incident Management Teams requested late in the incident

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2017 Hurricane Season:

EOC and Policy Group made tactical decisions

Lack of effective resource ordering and tracking

Not enough qualified personnel to sufficiently staff EOC

EOC could not communicate effectively with command level

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2017 Hurricane Season:

EOC

Lack of effective resource ordering and tracking

Not enough qualified personnel to sufficiently staff EOC

EOC could not communicate effectively with command level

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Questions? Comments?