Becoming Yourself to Become a Better Leader
Becoming Yourself to Become a Better Leader "The point is not - - PowerPoint PPT Presentation
Becoming Yourself to Become a Better Leader "The point is not - - PowerPoint PPT Presentation
Becoming Yourself to Become a Better Leader "The point is not to become a leader. The point is to become yourself , to use yourself completely -- all your skills, gifts, and energies -- in order to make your vision manifest." - Warren
"The point is not to become a leader. The point is to become yourself, to use yourself completely -- all your skills, gifts, and energies -- in order to make your vision manifest."
- Warren Bennis, On Becoming a Leader.
Unlocking the Code
“Personal proficiency comes from knowing your predispositions, strengths, and weaknesses. It is about extracting important lessons from your life experiences and applying them with care, discernment, energy, courage, and
- humanity. It requires equal measures of self-awareness and
self-discipline -- a certain quality of mindfulness in going about the intertwined businesses of life and work."
- Dave Ulrich, Norm Smallwood, and Kate Sweetman from The Leadership Code.
http://www.youtube.com/watch?v=FC6p9yXdOjE leadershipcodebook.com – free assessment
leadershipcodebook.com
Redefining What It Means To Be A Leader
Goals for this Session:
To understand what emotional
intelligence (EQ) really is; and
To learn how we can manage it
in our lives
PREDATOR!!
Where reason & feeling collide!
Three Typical Responses:
- 1. Fight
- 2. Flight
- 3. Freeze
Your Brain is Hard-Wired to Give Emotions the Upper Hand
First reaction always
emotional
Signals pass from cell to cell Enter brain at spinal cord Pass through limbic system
where emotions are produced
End at frontal lobe where
reason resides (our ability to think rationally)
Working Memory
Emotions can help and hurt you!
Do you control your emotions? Or are your emotions controlling you?
Can You Identify Your Emotions?
36% 64% Able to ID their Emotions Controlled by their Emotions
We Learn . . .
how to read, write, report on bodies of knowledge, but lack the skills to manage our emotions!
Good decisions require more than factual knowledge. . .
Good decisions are made using self- knowledge and emotional mastery.
Elated Glad Apologetic Apprehensive Upset Heartbroken Cheerful Sorrowful Terrified Furious Depressed Thrilled Insecure Guilty Bashful Lost Cautious Perturbed Unhappy Timid Anxious Passionate Frustrated Irate Silly Hopeless Tender Nervous
Who You Are:
Intelligence: Your ability to learn - this is the same
at 15 or 50
Personality: Your personal style & preferences –
this does NOT change either
IQ EQ Personality
Emotional Intelligence (EQ) is:
Your ability to recognize and understand
emotions in yourself and others, and
Your ability to use this awareness to manage
your behavior and relationships.
What I See What I Do Personal Competence Self- Awareness Self- Management Social Competence Social Awareness Relationship Management
How Important is EQ?
Foundation for a Host of Critical Skills
EQ
Stress Tolerance Anger Management Trust Time Management Assertiveness Empathy Presentation Skills Social Skills Accountability Flexibility Customer Service Communication Change Tolerance Decision Making
EQ Explains Success Beyond IQ
EQ
EQ accounts for 58% of performance in the workplace. EQ is the SINGLE biggest predictor of performance and strongest driver of leadership and personal excellence.
90% of high performers have high levels of EQ. Only 20% of low performers have high levels of EQ.
How Developed is Your Pathway?
Your EQ Action Plan
Take a self-test to measure your current EQ. Pick an EQ skill to work on. Pick 3 strategies to begin using for your skill. Choose an EQ mentor. Measure your progress. Keep the following in mind:
Expect success, not perfection. Practice, practice, practice. Be patient.
Self-Awareness
The ability to know your own
emotions in the moment and understand your tendencies across situations (know yourself as you really are).
A foundational skill.
Self-Awareness Strategies
1.
Quit treating your feelings as good or bad
2.
Observe the ripple effect from your emotions
3.
Lean into your discomfort
4.
Feel your emotions physically
5.
Know who and what pushes your buttons
6.
Watch yourself like a hawk
7.
Keep a journal about your emotions
8.
Don’t be fooled by a bad mood
9.
Don’t be fooled by a good mood either
- 10. Stop and ask yourself why you do the things you do
11.
Visit your values
- 12. Check yourself
- 13. Spot your emotions in books, movies, and music
- 14. Seek feedback
- 15. Get to know yourself under stress
Self-Management or Self-Regulation
The ability to use your awareness
- f your emotions to stay flexible
and direct behavior accordingly (manage your emotional reactions to situations and people).
Self-Management Strategies
1.
Breathe right
2.
Create an emotion vs. reason list
3.
Make your goals public
4.
Count to 10
5.
Sleep on it
6.
Talk to a skilled self-manager
7.
Smile and laugh more
8.
Set aside some time in your day for problem solving
9.
Take control of your self-talk
- 10. Visualize yourself succeeding
11.
Clean up your sleep hygiene
- 12. Focus your attention on your freedoms, rather than your
limitations
13.
Stay synchronized
- 14. Speak to someone who is NOT emotional invested in your problem
15.
Learn a valuable lesson from everyone you encounter
- 16. Put a mental recharge into your schedule
17.
Accept that change is just around the corner
Social Awareness or Empathy
The ability to accurately pick up
- n emotions in other people and
understand what is really going on with them (involves listening and
- bserving).
Social Awareness Strategies
1.
Greet people by name
2.
Watch body language
3.
Make timing everything
4.
Develop a back-pocket question
5.
Don’t take notes at meetings
6.
Plan ahead for social gatherings
7.
Clear away the clutter
8.
Live in the moment
9.
Go on a 15-minute tour
- 10. Watch EQ at the movies
- 11. Practice the art of listening
- 12. Go people watching
- 13. Understand the rules of the culture game
- 14. Test for accuracy
- 15. Step into their shoes
- 16. Seek the whole picture
- 17. Catch the mood of the room
Relationship Management
- r Social Skill
The ability to use your awareness
- f your emotions and those of
- thers to manage interactions
successfully (the bond you build with others over time).
Relationship Mgmt Strategies
1.
Be open and curious
2.
Enhance your natural communication style
3.
Avoid giving mixed signals
4.
Remember the little things that pack a punch
5.
Take feedback well
6.
Build trust
7.
Have an “open-door” policy
8.
Only get mad on purpose
9.
Don’t avoid the inevitable
- 10. Acknowledge the other person’s feelings
11.
Complement the persons emotions or situation
- 12. When you care, show it
- 13. Explain your decisions, don’t just make them
- 14. Make your feedback direct and constructive
- 15. Align your intention with your impact
- 16. Offer a “fix-it” statement during a broken conversation
- 17. Tackle a tough conversation
Tough Conversation – 6 Steps
1.
Start with agreement.
2.
Ask the person to help you understand his/her story.
3.
Resist the urge to plan a comeback.
4.
Help the other person understand your story too – communicate clearly.
5.
Move the conversation forward – what are the next steps?
6.
Keep in touch.
Listen. Listen. Listen.
Stress
Stress causes increased heart
rate, pupils dilation, digestion shut down, and sends blood to
- ur muscles for strength – this
tension creates anxiety.
We respond to many situations
as if they are life-threatening when they are not – but still triggers response. Registers in the body as a danger reaction -
“fight, flight, or freeze” response
We need to become aware of our stressors
and how our bodies react.
How to Manage Stress
Learn the “relaxation response” - deep
abdominal breathing, quietly sitting, calm movement, progressive muscle relaxation, (art, music, meditation, visualization help) https://insighttimer.com/ - Meditation App
Practice mindfulness – a calming tool that
helps us improve our ability to pay attention to the present moment without judgment. http://elishagoldstein.com/videos/breath-as-an- anchor/
Wear it for a day and find out who or what is causing you stress.
RELAXED CALM ALERT TENSE ANXIOUS STRESS STRESSED
Three Things You Can Do to Reduce Stress:
- 1. Deep Breathing: Breathe in slowly and
deeply right down to your waist.
- 2. Progressive muscle relaxation: Tense
and relax different muscles throughout the body one by one (head, neck, shoulders, abdomen, etc.)
- 3. Visualization: Imagine yourself in a
relaxing spot being warmed by the sun.
Leadership As Courage
"Life only demands from you the strength that you
- possess. Only one feat is possible; not to run away."
- Dag Hammarskjold
"To be or not to be...that is NOT the question."
- Steve (Shakespeare) Geske
The Defector Savior/Problem Solver The Hermit The True Leader
A Different Approach to Leadership
Encourages leaders to focus first on their own integrity
and on the nature of their own presence rather than through techniques for motivating and manipulating
- thers.
Leadership is essentially an emotional process rather
than a cognitive phenomenon.
Dysfunctional institutions always have at the top a highly
anxious risk-avoider (peace-monger) who is more concerned with good feelings than with progress.
So, single factor distinguishing healthy organizations . . .
The Well-Differentiated Leader
“What counts is the leader’s presence and being, not technique and know-how.” “Leaders function as the immune system of their institutions.”
- Edwin Friedman
The Well-Differentiated Leader
Is able to regulate his or her own anxiety Knows where s/he ends and another begins Stays connected to others without losing identity or taking
- n the anxiety of the group – diffusing anxiety
Takes a well-defined stand even when followers disagree,
while remaining connected to others
Tolerates other people’s discomfort because this
encourages them to take personal responsibility
Knows that sabotage means you are doing the right thing.
A non-anxious response defines the effective leader. http://www.youtube.com/watch?v=RgdcljNV-Ew
5 Tips for Becoming A Non-Anxious Presence
- 1. Know your limits and the limits of
- thers.
2.Have clarity about what you believe. 3.Take a stand with courage. 4.Stay on course. 5.Staying connected to others, despite it all. Manage your anxiety, not the anxiety of others.
3-Point Plan for Working on Differentiation
1.
Observe.
2.
Think, plan, and rehearse.
3.
Do. “The next time this situation arises, I would like to . . . “
Organizational Leadership
Personal maturity and integrity are the central factors in
leadership, not management technique, expertise, or control tactics.
A leader too concerned about consensus and harmony
will more likely enable and release destructive forces and processes in an organization.
The leader is responsible for his or her position, not for
the whole congregation or organization.
An organization functions best to the extent its leaders
are self-differentiated.
The way a leader helps an organization MOST is by
affecting integrity, promoting personal responsibility, and discouraging dependence.
Resources
Quick online quiz: http://www.ihhp.com/quiz.php Emotional Intelligence: Why It Can Matter More Than
IQ – Daniel Goleman, http://danielgoleman.info/
Emotional Intelligence 2.0 – Travis Bradberry & Jean
Greaves, www.talentsmart.com
Building Emotional Intelligence: Techniques to
Cultivate Inner Strength in Children – Linda Lantieri, http://www.lindalantieri.org/
About Emotions & Emotional Intelligence:
http://www.socialresearchmethods.net/Gallery/Young /emotion.htm
EQI.org: http://eqi.org/
Resources
Perspectives on Congregational Leadership: Applying
Systems Thinking for Effective Leadership – Israel Galindo
Extraordinary Leadership – Roberta M. Gilbert, M.D. Congregational Leadership in Anxious Times – Peter L.
Steinke
Heart, Mind, and Strength: Theory and Practice for
Congregational Leadership – Jeffrey D. Jones
The Calling of Congregational Leadership: Being,
Knowing, Doing Ministry – Larry L. McSwain
A Failure of Nerve – Edwin H. Friedman
The time will come when, with elation, You will greet yourself, arriving at your own door, In your own mirror, and each will smile at the other’s welcome, And say, sit here. Eat. You will love again the stranger who was yourself. Give wine. Give bread. Give back your heart to itself. To the stranger who has loved you all your life, Whom you ignored for another, Who knows you by heart. Take down the love letters from the bookshelf, The photographs, the desperate notes, Peel your own image from the mirror.
- Sit. Feast on your life.
- Derek Walcott
Naming What Is Native
List 5 roles in which you've exercised leadership. Then, for each role, list things you do/did well in that
role (to exercise leadership) and things you wish you could do over (or needs work).
Get in triads - what do you notice about your lists?
Share a bit. (Often, there is a pattern for things done well and things needing work - same? similar? similar skills? What stands out?)
Leadership Metaphor Explorer
What metaphor best describes how
you most natively practice leadership?
What metaphor most describes the
leadership culture of your
- rganization?