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Government Going Mobile: What It Means for You Presented by: Pete Eichorn Director of Technology Texas NICUSA This is not a pipe. Rene Magritte (1948) 2 This is not a mobile phone. Motorola (1973) Ce n'est pas un tlphone mobile. 3 The

  1. Government Going Mobile: What It Means for You Presented by: Pete Eichorn Director of Technology Texas NICUSA

  2. This is not a pipe. Rene Magritte (1948) 2

  3. This is not a mobile phone. Motorola (1973) Ce n'est pas un téléphone mobile. 3

  4. The Power of Mobile – Real-time Survey Do you feel like the move to mobile devices has or will affect your job? Yes | No | I don’t know Text Twitter Yes No DK Yes No DK 4

  5. The Power of Mobile – Survey Results 5

  6. Ready or Not … Mobile Use is an Expectation of Your Constituents CHL eCommDirect 35% 40% Texas.gov DL Eligibility DL Renewal 22% 46% 30% 6

  7. Our Legislators Care … Interim Committee Charges “ Examine the public's accessibility to government services and agencies through the use of mobile applications and online services. Joint charge with: House Committee on Government Efficiency & Reform House Committee on Technology 7

  8. Demystify the Buzz Words … Scott Adams 8

  9. Mobile 101 Native Apps • Developed separately for various platforms, lives on mobile device (iPhone, Android, iPad) • Installed via application store (Google Play, App Store) Responsive Sites • Design method that helps website “read” what type of device is being used and adapt for that screen size • Any changes made to website carry through to all devices Geolocation • Identification of a user/device’s geographic location via a variety of data collection mechanisms • Uses network routing addresses or internal GPS devices to determine location 9

  10. Wearable Tech Wearable Watches

  11. Augmented Reality (AR) Location-Based Activity-Based Golf Navigation Astronomy 11

  12. Responsive Design Development languages that make mobile websites look and feel like Native apps 12

  13. Near Field Communication (NFC) Devices communicate through touch 13

  14. Predictive Technology A body of tools capable of discovering and analyzing patterns in data so that past behavior can be used to forecast likely future behavior. 14

  15. Predictive Technology Examples 15

  16. Important Trends Post PC Era “Post PC Era = more mobile (smaller, thinner, lighter) + communications + apps + cloud s ervices” – Steve Jobs Security By 2017, consumers will spend $2.9+ billion a year downloading mobile security software. – Internet Retailer, eMarketer Payments In 2013, people in the U.S. spent ~$30 billion using mobile phones in retail. – Infonetics Research 16

  17. Important Trends continued … Wearable Tech Agency Efficiencies Social / New Form Crowdsourcing Factors WiFi Bluetooth Gyroscope Battery Speed Audiojack 17

  18. Start with the end in mind

  19. Identify curious advocates

  20. Start small

  21. Decide on an implementation approach

  22. Do your part to make Decide on implementation approach something beautiful

  23. Contact Us We’re here to help! Feel free to contact us: Pete Eichorn, Director of Technology Email: peichorn@egov.com Twitter: @pkeich Phone: 512.501.5996 Visit Texas.gov/Solutions to learn more! 23

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