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Web 2.0 features
Collective intelligence
Web 2.0 features Collective intelligence Chapter 6 Design for - - PowerPoint PPT Presentation
Edit Web 2.0 features Collective intelligence Chapter 6 Design for Collective Intelligence Complex system a system composed of interconnected parts that as a whole exhibit properties not obvious from the properties of the individual
Collective intelligence
Chapter 6
interconnected parts that as a whole exhibit properties not obvious from the properties of the individual parts.”
“is based on the idea that by aggregating the behavior of many people, we can gain novel insights.”
“even though no individual is right all the time, in the collective a large number of users can be amazingly accurate in their decisions and choices.“
What is the weight of one volume
content submission content publication
Feedback
Display Initial action
content evaluation
news story new, popular digg, share product reviews useful, recent is this helpful? comments web page relevancy links, clicks
content submission content publication
Feedback
Display Initial action
content evaluation
Flow of content must be regulated get new content but avoid SPAM
Informal - exclude subtly through design that attracts a certain audience Formal - exclude blatantly, requires an account, software
Extreme - exclusivity, invitation-
1) Submit a story
2) Digg verifies if the story has already been submitted
3) Digg allows you to customize thumbnail and tags 4) Digg checks if you are human
helps to aggregate content (bookmarks) in additional helpful ways (adding tags)
content submission content publication
Feedback
Display Initial action
content evaluation
On the homepage More often At the top of the page Higher in ranked display
Digg homepage Digg new story page
Chronological R e l e v a n c e S
i a l User-based views P
u l a r i t y i n t i m e r a n g e Collaborative filtering Participant ranking
Download songs you like from a list
Control groups Influence conditions
#downloads
[Salganik et al. 2006]
Early leaders maintained lead Social influence trumped song quality
News site values freshness, search engine value relevance, a social site values relationships
content submission content publication
Feedback
Display Initial action
content evaluation
user ratings
# sales # downloads # bookmarks reviews comments
a small shift in one thing can produce big changes in everything
where is content displayed? w h
a n p r
i d e f e e d b a c k ? how does it influence display? w h
a n s u b m i t ? for how long? i s c
t e n t
?
Social media are complex adaptive systems Their goal is to elicit collective intelligence out of noise Designers can tweak the leverage points of the system to achieve this