Washington BusinessHub BizHub Business.wa.gov BizHub Team - PowerPoint PPT Presentation

Sep 27, 2022 •220 likes •346 views

Washington BusinessHub BizHub Business.wa.gov BizHub Team Elizabeth Wheat, Project Director Rhonda Polidori, Product Owner Mark Bailey, Product Engineer Alexia Salone, QA Engineer Intern(s) Making Progress Work Underway. Reviewing

Washington BusinessHub BizHub Business.wa.gov
BizHub Team Elizabeth Wheat, Project Director Rhonda Polidori, Product Owner Mark Bailey, Product Engineer Alexia Salone, QA Engineer Intern(s)
Making Progress
Work Underway…. Reviewing documents: business owner feedback and usability test documents and more… • Current BizHub UX test October 2015 • Implemented recommendations, produced prototype (v2) • Tested v2 January 2016 • Superior UX test results over v1 • Pivoting to deploy v2 – in design and development now
Work Underway…. Original Small Business Guide content used and migrated to v2 Continue to use change management process, for now API will convert ORIA content to BizHub format Both SMG and BizHub content will be consistent! Competitive analysis Platform determined Menu structure --A/B testing to determine style – users will tell us what they prefer Web standards and UX feedback applied Navigation Page formatting Sense of place, link color, breadcrumbs, etc.
Work Underway…. Improved Search (SEO) Improve user experience based on user feedback Design more Google-like, relevant search results Help people find us easier! Monthly Releases Regular iterative releases Track usage analytics Release v2 June 2016
What’s Next?
Next… Business Development Calendar Features and Contact Routing Working with Commerce on requirements Functionality assessment Design and development Prototype (summer 2016) Usability testing Next Use-Case Work with steering committee to identify Single sign on Dashboard Registration process Begin work to create prototype
v2 Sneak Peek Under construction…
Questions?

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