W W X @jonstanis Jonathan Stanis W eidert Group weidert.com - - PowerPoint PPT Presentation

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W W X @jonstanis Jonathan Stanis W eidert Group weidert.com - - PowerPoint PPT Presentation

How to use HubSpot Analytics to Prove Your Marketing ROI W W X @jonstanis Jonathan Stanis W eidert Group weidert.com Director of UX What are we going to cover? Topic I Finding Your Numbers Topic II Inside HubSpots Analytics Topic


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How to use HubSpot Analytics to Prove Your Marketing ROI

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Jonathan Stanis

W eidert Group Director of UX

@jonstanis

weidert.com

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What are we going to cover?

Topic I Finding Your Numbers Topic II Inside HubSpot’s Analytics Topic III Going Deeper with Topic IV Tracking KPIs with Databox

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How to use HubSpot Analytics to Prove Your Marketing ROI

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Finding Your Numbers

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FINDING YOUR NUMBERS

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“Half the money I spend on advertising is wasted; the trouble is I don't know which half”.

  • John Wanamaker
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FINDING YOUR NUMBERS

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FINDING YOUR NUMBERS

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Lifetime value of a customer

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FINDING YOUR NUMBERS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

Marketing Funnel | Lifetime V alue of a Customer = ?

Total # of monthly customers gained or cross-sold with inbound

CUSTOMERS

Sales Qualified Leads are ready to be engaged in the sales process

SQLs

Marketing Qualified Leads fit the demographics of what a good customer looks like

MQLs

Total # of visitors who converted as leads by filling out a form

LEADS / CONTACTS

Total # of monthly visits to your site

VISITS

Open deals

OPPORTUNITIES

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FINDING YOUR NUMBERS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

Marketing Funnel | Lifetime V alue of a Customer = ?

Total # of monthly customers gained or cross-sold with inbound

CUSTOMERS

Sales Qualified Leads are ready to be engaged in the sales process

SQLs

Marketing Qualified Leads fit the demographics of what a good customer looks like

MQLs

Total # of visitors who converted as leads by filling out a form

LEADS / CONTACTS

Total # of monthly visits to your site

VISITS

Open deals

OPPORTUNITIES

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FINDING YOUR NUMBERS

Invert the Funnel

CUSTOMERS SQLs MQLs LEADS / CONTACTS VISITS OPPORTUNITIES

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FINDING YOUR NUMBERS

Lifetime value of a customer = $1,000,000

CUSTOMERS SQLs MQLs LEADS / CONTACTS VISITS OPPORTUNITIES

1 5 20% 25 20% 50 50% 500 10% 10,000 5%

$200,000 $40,000 $20,000 $2,000 $100

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FINDING YOUR NUMBERS

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ROI = Current V

alue of Investment − Cost of Investment Cost of Investment

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ROI =

$20,000 − $1,000 $1,000

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FINDING YOUR NUMBERS

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ROI = 1900%

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How to use HubSpot Analytics to Prove Your Marketing ROI

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Inside HubSpot’s Analytics

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INSIDE HUBSPOT’S ANALYTICS

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How do you find your metrics?

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INSIDE HUBSPOT’S ANALYTICS

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HubSpot’s Analytics Reports

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INSIDE HUBSPOT’S ANALYTICS

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Traffic Analytics

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INSIDE HUBSPOT’S ANALYTICS

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Traffic Analytics

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INSIDE HUBSPOT’S ANALYTICS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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INSIDE HUBSPOT’S ANALYTICS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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INSIDE HUBSPOT’S ANALYTICS

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Traffic Analytics

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INSIDE HUBSPOT’S ANALYTICS

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Pages

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INSIDE HUBSPOT’S ANALYTICS

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Pages

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INSIDE HUBSPOT’S ANALYTICS

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Pages

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INSIDE HUBSPOT’S ANALYTICS

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Traffic Analytics

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INSIDE HUBSPOT’S ANALYTICS

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W ebsite Analytics

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INSIDE HUBSPOT’S ANALYTICS

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Campaign Analytics

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INSIDE HUBSPOT’S ANALYTICS

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Campaign Analytics

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INSIDE HUBSPOT’S ANALYTICS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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INSIDE HUBSPOT’S ANALYTICS

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Campaign Analytics

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INSIDE HUBSPOT’S ANALYTICS

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Email Analytics

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INSIDE HUBSPOT’S ANALYTICS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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INSIDE HUBSPOT’S ANALYTICS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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INSIDE HUBSPOT’S ANALYTICS

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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How to use HubSpot Analytics to Prove Your Marketing ROI

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Going Deeper With Google

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GOING DEEPER WITH GOOGLE

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GOING DEEPER WITH GOOGLE

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Installing Google Analytics

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GOING DEEPER WITH GOOGLE

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Installing Google Analytics

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GOING DEEPER WITH GOOGLE

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Audience Overview

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GOING DEEPER WITH GOOGLE

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Acquisition Overview

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GOING DEEPER WITH GOOGLE

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Behavior Flow

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Behavior Flow

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Behavior Overview

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GOING DEEPER WITH GOOGLE

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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GOING DEEPER WITH GOOGLE

Traffic Leads

(% CR)

MQLs

(% CR)

SQLs

(% CR)

Opportunities

(% CR)

Customers

(% CR)

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GOING DEEPER WITH GOOGLE

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Google Search Console

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GOING DEEPER WITH GOOGLE

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Google Search Console

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Google Search Console

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Google Search Console

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HubSpot Integration Settings - Integrations - Apps - Google Search Console

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GOING DEEPER WITH GOOGLE

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Google Search Console

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Tracking KPIs with Databox

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TRACKING KPIS WITH DATABOX

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So many sources!

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TRACKING KPIS WITH DATABOX

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TRACKING KPIS WITH DATABOX

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TRACKING KPIS WITH DATABOX

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TRACKING KPIS WITH DATABOX

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TRACKING KPIS WITH DATABOX

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TRACKING KPIS WITH DATABOX

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TRACKING KPIS WITH DATABOX

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Jonathan Stanis

W eidert Group Director of UX

@jonstanis

weidert.com