vXchnge Overview June 30, 2015 {Michael Barbarick} \ O {610-715-7708} \ M {MOBILE #} \ {mbarbarick@vxchnge.com} � FOR MORE INFORMATION call 800.553.1829 or visit us at www.vxchnge.com �
Who We Are vXchnge is a leading carrier-neutral colocation services � provider dedicated to improving the business performance of its customers vXchnge is led by a team that is trained in Bell Systems � Practices and boasts over 150 years of experience vXchnge serves data-driven industries across 12 markets � nationwide and its strategic footprint puts its customers at “the Edge” – in locations where they can serve customers locally and reach more businesses and consumers, in more markets vXchnge is financially sponsored by The Stephens Group. The � Stephens Group is an eight decade family-owned private equity firm from Little Rock, AR
Leadership Team Keith Olsen – Chairman & CEO Proven Management and practical leadership experiences that spans more than thirty years in the application-based communication services arena. Prior to joining vXchnge, he was President and Chief Executive Officer of Switch & Data George Pollock, Jr. – Sr. Vice President, Chief Financial Officer & Treasurer George is responsible for all finance and human resources functions. George brings more than 24 years of finance experience to the company. Prior to joining vXchnge, he was Chief Financial Officer & Treasurer at Switch & Data Ernest Sampera – CMO & Senior Vice President, Sales Ernie is responsible for sales, product marketing, marketing communications, corporate communications and business development. Prior to joining vXchnge, Ernie was Senior Vice President & Chief Marketing Officer at Switch & Data Ali Marashi – Senior Vice President of Engineering, Chief Technology Officer Ali is responsible for all engineering, construction, network and information technology functions for the company. Ali brings over 20 years of experience in the development and support of engineering and IT systems. Prior to joining vXchnge, he was Vice President of IBX Ops Engineering for Equinix North America Charles D. Browning – Senior Vice President of Operations Charlie is responsible for operations and site management. Prior to joining vXchnge, he was Senior Vice President of Operations at Switch & Data where he was responsible for operations and site management 34 colocation and PAIX data centers located throughout North America. Tom Banta – Senior Vice President, Product Management & Development Tom is responsible for the company’s product strategy and development. Tom brings over 30 years of technology experience and software development to vXchnge. Prior to joining vXchnge, he was at BMC Software.
Our Clients Network Enterprise Providers Cloud Digital Media Providers
The vXchnge Advantage REACH \ Reaching more than 82 million people and 482 million devices, vXchnge connects customers to 12 strategic markets nationwide REVENUE \ vXchnge future-proofs application growth and maximizes Total Cost of Ownership (TCO) by enabling customers to deploy high-density applications and scale with speed and agility RESILIENCY \ vXchnge operates secure, state-of-the-art, software defined data centers that adhere to the most stringent levels of security protocols to safeguard your investment
Our Business Strategy We know the time has come to replace obsolete legacy data centers � We allow you now to deploy “more technology” per square foot � We enable more revenue per cubic foot � We provide you with an improved TCO � Lower TCO Higher Cost & High Power Usage Scale up, not out No additional Investment
Micro Data Center ℠ Scalability vXchnge provides businesses with their own flexible, reliable, scalable data center • Leverage vXchnge infrastructure and within its state-of-the-art infrastructure. services • Total cost of ownership (TCO) • Remote hands Cloud ¡ ¡ Flexibility Provider ¡ IAS ¡ • Power density and cooling capabilities � • Customized access � • 24x7x365 access � • Carrier-neutral connectivity � Reliability • Leadership team with 150+ years of experience � • Track record of supporting the biggest global brands � • 5-9s uptime and operational resiliency � PAAS ¡ SAAS ¡
vXchnge Micro Data Center Offering Cold Aisle containment- standard offering with blanking � panels, HD airflow tiles, innovative designs for airflow optimization and power efficiency. Metered Power/flexible circuit design � 2kW to 10kW with custom deployments considerably � higher. Secure portal to monitor all areas of performance � Security-6 layers � Compliance - SSAE 16 type 2,PCIA,HIPPA and Soc 2 � compliant infrastructure Remote Hands- 7x24 � Carrier Neutral – Peering Points �
Cold Aisle Containment
Portal (2016) Our secure portal enables customers to monitor all elements of their � environment and security, offering remote hands, power use per cabinet, real-time equipment environment temperatures, and billing management information Power ¡Use ¡per ¡Cabinet, ¡ Santa ¡Clara, ¡Secaucus, ¡ Real-‑Time ¡Equipment/ Westchester, ¡ Customer ¡ Environment ¡ Portal ¡ Portal ¡ Chappaqua, ¡New ¡York, ¡ Temperatures, ¡Billing ¡ Cleveland, ¡Philadelphia ¡ Management ¡ vXchnge ¡portal ¡delivers ¡ visionary ¡customer ¡ service ¡& ¡value ¡
Portal management tools Clear visibility into your environment � Power monitoring � Rack conditions and environmentals � Thermal and environmental performance of your � infrastructure Connectivity � Billing �
Physical security Multi-stage Security � Two point IRIS recognition and PIN pad access � control systems at Ingress and egress doors. Layered Security zones: entry points,floors,and � access to DC all represent layers of security 24x7x365 on-site security plus 24x7x365 monitoring � via other vXchnge OSSC locations. Camera and security systems monitor the 360- � degree data center picture Advanced Certifications: SSAE-16,PCI, SOC,HIPPA �
Levels of Security
Remote Hands • vXchnge provides customers with a complete remote set of hands/eyes to augment your IT staff when they can’t be there. • vXchnge OSSC (Operations Service Support Center) is staffed 24 × 7 by IT professionals that are always available for technical support so customers can focus on their core business. • vXchnge provides expert, round-the-clock, resources on an as-needed basis, without the cost to deploy your staffing, thereby delivering greater flexibility and value per maintenance dollar. • vXchnge provides you the flexibility of having a complex installation managed by industry expert technicians using the highest quality standards. • Customer’s can place a request over the OSSC support line by opening a ticket or entering a ticket on the portal. - See more at: http://www.vxchnge.com/services/ remote-hands/#sthash.MjFv5m7k.dpuf
Remote Hands Examples Rebooting equipment, toggling a switch or setting an externally accessible dip- � switch Providing visual verification (remote eyes) to assist customer’s troubleshooting � efforts Relaying equipment status indicators or typing simple commands on a pre- � installed console Handling occasional inbound/outbound packages for customer � Plug in a console port for remote management by customer � Replacing or verifying connectivity integrity of vXchnge provided cross-connects � Adding, removing, or verifying a demarcation label � Inventorying a customer’s equipment or taking digital pictures of equipment or � colocation space � Installing, relocating, replacing/removing components � PDU installation in customer cabinet � Loop-back testing for Telco circuits (DS1, DS3, OC-3, and OC-12, etc.) � Rack and Stack. Full deployment of delivered infrastructure � Tape Management (changes, vaulting, off-site storage pickup/return) �
vXchnge NOC 24x7x365
vXchnge Service Providers @ 1500 Spring Garden
vXchnge SLA 99.999% Our Pledge: � Delivery of conditioned UPS power: 99.999% uptime � Environmental : vX Guarantees over a 24-hour � period an average temperature of seventy-five (75) +/- 5 degrees Fahrenheit (23.8889 Celsius) degrees in the front of a cabinet’s environment Fiber connectivity from Carrier Demarc to your � cabinet/cage: 99.999% uptime
1500 Spring Garden Street
Entrance
vXchnge Philadelphia 3D overview
Floor Plan
Waiting Area
Customer Experience Areas BUILDING CORRIDOR ¡ ST . ¡ Shower VEST. ¡ LOBBY ¡ ¡ SECURIT Y GUARD CUST. STATION ¡ RESTRM ¡ CUSTOMER PANTRY ¡ PANTRY ¡ EXECUTIVE HUDDLE ¡ CONFERENC E ROOM ¡ VISITOR WAITING AREA ¡ VEST. ¡ HUDDLE ¡ CUSTOMER LOUNGE ¡ HUDDLE ¡
Customer Lounge
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