vXchnge Overview June 30, 2015 {Michael Barbarick} \ O - - PowerPoint PPT Presentation

vXchnge Overview June 30, 2015

{Michael Barbarick} \ O {610-715-7708} \ M {MOBILE #} \ {mbarbarick@vxchnge.com} FOR MORE INFORMATION call 800.553.1829 or visit us at www.vxchnge.com

Who We Are

• vXchnge is a leading carrier-neutral colocation services

provider dedicated to improving the business performance of its customers

• vXchnge is led by a team that is trained in Bell Systems

Practices and boasts over 150 years of experience

• vXchnge serves data-driven industries across 12 markets

nationwide and its strategic footprint puts its customers at “the Edge” – in locations where they can serve customers locally and reach more businesses and consumers, in more markets

• vXchnge is financially sponsored by The Stephens Group. The

Stephens Group is an eight decade family-owned private equity firm from Little Rock, AR

Leadership Team

Keith Olsen – Chairman & CEO

Proven Management and practical leadership experiences that spans more than thirty years in the application-based communication services arena. Prior to joining vXchnge, he was President and Chief Executive Officer of Switch & Data

George Pollock, Jr. – Sr. Vice President, Chief Financial Officer & Treasurer

George is responsible for all finance and human resources functions. George brings more than 24 years of finance experience to the

• company. Prior to joining vXchnge, he was Chief Financial Officer & Treasurer at Switch & Data

Ernest Sampera – CMO & Senior Vice President, Sales

Ernie is responsible for sales, product marketing, marketing communications, corporate communications and business development. Prior to joining vXchnge, Ernie was Senior Vice President & Chief Marketing Officer at Switch & Data

Ali Marashi – Senior Vice President of Engineering, Chief Technology Officer

Ali is responsible for all engineering, construction, network and information technology functions for the company. Ali brings over 20 years of experience in the development and support of engineering and IT systems. Prior to joining vXchnge, he was Vice President of IBX Ops Engineering for Equinix North America

Charles D. Browning – Senior Vice President of Operations

Charlie is responsible for operations and site management. Prior to joining vXchnge, he was Senior Vice President of Operations at Switch & Data where he was responsible for operations and site management 34 colocation and PAIX data centers located throughout North America.

Tom Banta – Senior Vice President, Product Management & Development

Tom is responsible for the company’s product strategy and development. Tom brings over 30 years of technology experience and software development to vXchnge. Prior to joining vXchnge, he was at BMC Software.

Our Clients

Enterprise Network Providers Cloud Providers Digital Media

The vXchnge Advantage

\ Reaching more than 82 million people and 482 million devices, vXchnge connects customers to 12 strategic markets nationwide \ vXchnge future-proofs application growth and maximizes Total Cost of Ownership (TCO) by enabling customers to deploy high-density applications and scale with speed and agility \ vXchnge operates secure, state-of-the-art, software defined data centers that adhere to the most stringent levels of security protocols to safeguard your investment

REACH REVENUE RESILIENCY

Our Business Strategy

• We know the time has come to replace obsolete legacy data centers
• We allow you now to deploy “more technology” per square foot
• We enable more revenue per cubic foot
• We provide you with an improved TCO

Lower TCO Scale up, not out No additional Investment

Higher Cost & High Power Usage

Micro Data Center℠

Scalability

• Leverage vXchnge infrastructure and

services

• Total cost of ownership (TCO)
• Remote hands
• Power density and cooling capabilities
• Customized access
• 24x7x365 access
• Carrier-neutral connectivity

Flexibility Reliability

• Leadership team with 150+ years of

experience

• Track record of supporting the biggest

global brands

• 5-9s uptime and operational resiliency

vXchnge provides businesses with their

• wn flexible, reliable, scalable data center

within its state-of-the-art infrastructure.

IAS ¡ Cloud ¡ ¡ Provider ¡ SAAS ¡ PAAS ¡

vXchnge Micro Data Center Offering

• Cold Aisle containment- standard offering with blanking

panels, HD airflow tiles, innovative designs for airflow

• ptimization and power efficiency.
• Metered Power/flexible circuit design
• 2kW to 10kW with custom deployments considerably

higher.

• Secure portal to monitor all areas of performance
• Security-6 layers
• Compliance -SSAE 16 type 2,PCIA,HIPPA and Soc 2

compliant infrastructure

• Remote Hands- 7x24
• Carrier Neutral – Peering Points

Cold Aisle Containment

Santa ¡Clara, ¡Secaucus, ¡ Westchester, ¡ Chappaqua, ¡New ¡York, ¡ Cleveland, ¡Philadelphia ¡

Power ¡Use ¡per ¡Cabinet, ¡ Real-­‑Time ¡Equipment/ Environment ¡ Temperatures, ¡Billing ¡ Management ¡

Portal (2016)

• Our secure portal enables customers to monitor all elements of their

environment and security, offering remote hands, power use per cabinet, real-time equipment environment temperatures, and billing management information

Customer ¡

Portal ¡

vXchnge ¡portal ¡delivers ¡ visionary ¡customer ¡ service ¡& ¡value ¡

Portal ¡

Portal management tools

• Clear visibility into your environment
• Power monitoring
• Rack conditions and environmentals
• Thermal and environmental performance of your

infrastructure

• Connectivity
• Billing

Physical security

• Multi-stage Security
• Two point IRIS recognition and PIN pad access

control systems at Ingress and egress doors.

• Layered Security zones: entry points,floors,and

access to DC all represent layers of security

• 24x7x365 on-site security plus 24x7x365 monitoring

via other vXchnge OSSC locations.

• Camera and security systems monitor the 360-

degree data center picture

• Advanced Certifications: SSAE-16,PCI, SOC,HIPPA

Levels of Security

Remote Hands

• vXchnge provides customers with a complete remote set of hands/eyes to

augment your IT staff when they can’t be there.

• vXchnge OSSC (Operations Service Support Center) is staffed 24×7 by IT

professionals that are always available for technical support so customers can focus on their core business.

• vXchnge provides expert, round-the-clock, resources on an as-needed basis,

without the cost to deploy your staffing, thereby delivering greater flexibility and value per maintenance dollar.

• vXchnge provides you the flexibility of having a complex installation managed by

industry expert technicians using the highest quality standards.

• Customer’s can place a request over the OSSC support line by opening a ticket
• r entering a ticket on the portal. - See more at: http://www.vxchnge.com/services/

remote-hands/#sthash.MjFv5m7k.dpuf

Remote Hands Examples

• Rebooting equipment, toggling a switch or setting an externally accessible dip-

switch

• Providing visual verification (remote eyes) to assist customer’s troubleshooting

efforts

• Relaying equipment status indicators or typing simple commands on a pre-

installed console

• Handling occasional inbound/outbound packages for customer
• Plug in a console port for remote management by customer
• Replacing or verifying connectivity integrity of vXchnge provided cross-connects
• Adding, removing, or verifying a demarcation label
• Inventorying a customer’s equipment or taking digital pictures of equipment or

colocation

• space
• Installing, relocating, replacing/removing components
• PDU installation in customer cabinet
• Loop-back testing for Telco circuits (DS1, DS3, OC-3, and OC-12, etc.)
• Rack and Stack. Full deployment of delivered infrastructure
• Tape Management (changes, vaulting, off-site storage pickup/return)

vXchnge NOC 24x7x365

vXchnge Service Providers @ 1500 Spring Garden

vXchnge SLA 99.999%

• Our Pledge:
• Delivery of conditioned UPS power: 99.999% uptime
• Environmental : vX Guarantees over a 24-hour

period an average temperature of seventy-five (75) +/- 5 degrees Fahrenheit (23.8889 Celsius) degrees in the front of a cabinet’s environment

• Fiber connectivity from Carrier Demarc to your

cabinet/cage: 99.999% uptime

1500 Spring Garden Street

Entrance

vXchnge Philadelphia 3D overview

Floor Plan

Waiting Area

Customer Experience Areas

BUILDING CORRIDOR ¡ LOBBY ¡

• VEST. ¡

SECURIT Y GUARD STATION ¡ EXECUTIVE CONFERENC E ROOM ¡ VISITOR WAITING AREA ¡

• VEST. ¡

PANTRY ¡ HUDDLE ¡ HUDDLE ¡ HUDDLE ¡ CUSTOMER LOUNGE ¡ CUST. RESTRM ¡

¡

ST . ¡ Shower CUSTOMER PANTRY ¡

Customer Lounge

Why Choose vXchnge?

• Increase your connection to the edge by being in a geo-strategic

footprint at the “edge” in locations where you can serve more “eyeballs” “ears” and “endpoints”

• A solid foundation for your revenue growth and application

performance and cloud deployment.

• Improve your operating economics on a high density platform-

while increasing your overall revenue velocity

• Enhance the visibility of your brand while both protecting your

integrity and reputation with our five nines of reliability(99.999%).

• Scale your brand with measured consistent costs that won’t

surprise your budget

• Sleep well at night knowing your most important assets are

safe, protected and monitored 24x7x365 environment with five nines of reliability 99.999%