UNDER PRESSURE The Science of Doing Your Best When it Matters Most - - PowerPoint PPT Presentation

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UNDER PRESSURE The Science of Doing Your Best When it Matters Most - - PowerPoint PPT Presentation

Aug 31, 2023 633 likes •1.12k views

PERFORMING UNDER PRESSURE The Science of Doing Your Best When it Matters Most Assessment Training Coaching Certification PressureBook.com JP@IHHP.com OUR CHALLENGE How do we move our PERFORMANCE and our ORGANIZATION to the next level?

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Assessment Training Coaching Certification

PressureBook.com JP@IHHP.com

PERFORMING UNDER PRESSURE

The Science of Doing Your Best When it Matters Most

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How do we move our

PERFORMANCE and our ORGANIZATION

to the next level?

OUR CHALLENGE

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DEFINING STAR PERFORMERS

Partner Up One of You – Choose an Exceptional Leader The Other – Choose an UnExceptional Leader

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PERSON 1

Think about an Exceptional Leader you have had in your career Describe their 5-6 qualities

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PERSON 2

Think about an UnExceptional Leader you have had in your career Describe their 5-6 qualities

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DEFINING STAR PERFORMERS

Intellectual Capacity (IQ) Emotional Intelligence (EI) Technical Skills

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DEFINING STAR PERFORMERS

Intellectual Capacity (IQ) Emotional Intelligence (EI) Technical Skills

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DEFINING STAR PERFORMERS

How Much Did You Give? What Did You See Others Withold? How Much Did You Risk?

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IHHP EI360™ MODEL

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IHHP EI360™ MODEL

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IHHP TOP 10% DATA

Our study of 12,000 Top 10%:

Were not perfect, just executed 4 key behaviors under pressure:

  • Freely admit a mistake
  • Air grievances skillfully

(Last 8%)

  • Non-judgmental
  • Aware of emotions
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F

YOUR DATA

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INSIGHT #1: IHHP RESEARCH

I freely admit to making a mistake

Disagree _______________________________Agree

X= You B=Boss D=Direct S=Spouse/Partner/Friend

B X D S

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YOUR DATA

A BULLY

  • Jump to conclusions
  • Stifling
  • Oppressive to new ideas
  • Impatient
  • Focused on criticizing
  • Short/terse
  • Dismissive of opinions

UnExceptional A COACH

  • A standard bearer for

excellence, who challenges

  • thers to be their personal best

and deliver their best work.

  • Removes roadblocks.
  • I listen first and speak

afterwards.

  • I am empathetic, energising and

I add something to the debate.

Exceptional

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Optimal Performance Tension

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Amygdala

  • Allows us to learn for the

first time

  • Source of Emotional Memory
  • Answers one critical question
  • f human survival
  • IQ Brain
  • Pre-Frontal
  • Site of Working Memory

Neo-Cortex

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  • IQ Brain
  • Pre-Frontal
  • Site of Working Memory

Neo-Cortex

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We

FEEL before we

THINK

BRAIN SCIENCE OF PERFORMANCE

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Stop Complex Thoughts

We can’t think straight

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Stop Complex Thoughts

We can’t think straight

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Strong emotional response

1

HALLMARK OF AN AMYGDALA HIJACK

Very sudden

2

When the dust settles…

3

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EFFECTS OF AN AMYGDALA HIJACK

Make more errors

1

Decrease in working memory

2

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DESCRIBE AN AMYGDALA HIJACK

WHAT HAPPENED? WHAT DID YOU DO? WHAT WAS THE IMPACT?

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HALLMARK OF AN AMYGDALA HIJACK

WHAT DOES IT FEEL

LIKE?

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HALLMARK OF AN AMYGDALA HIJACK

WHAT DOES IT LOOK

LIKE?

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HALLMARK OF AN AMYGDALA HIJACK

WHAT DOES IT LOOK

LIKE?

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What’s To Do?

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We confuse

IMPACT INTENT

for

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We make the majority of our

DECISIONS

based on <5%

  • f available

information

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STOP OXYGENATE SEEK INFORMATION

Is this a real or perceived threat? Is this reaction helping the bigger goals? What is my impact right now? What might their good intentions be? Do they feel heard/understood by me? What would I as an exceptional leader do?

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The real art of conversation is not only to say the right thing at the right time, but to leave unsaid the wrong thing in the tempting moment.

Dorothy Nevill

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STRONG EMOTIONS: EFFECTS ON PERFORMANCE

AGE GROUP THAT WAITED GROUP THAT COULDN’T WAIT

4

Impulse Control Impulse Control

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Scored 210 PTS Higher in SAT’s

  • Fell apart under stress
  • Picked more fights
  • Able to resist temptation

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  • Ability to concentrate
  • Able to form closer relationships
  • Impulse control in face of

frustration

  • More easily distracted under

stress

  • Difficulty delaying gratification
  • Cognitive ability
  • Ability to concentrate
  • Able to form closer relationships
  • Impulse control in face
  • f frustration
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They have an Amygdala

Can they hear you?

Impact and Intent You have an Amygdala

Wait 18 minutes SOS

You Can Do This!

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