#UMN SOCIAL MEDIA OVERVIEW USES We are #UMNdriven to change the - - PowerPoint PPT Presentation
#UMN SOCIAL MEDIA OVERVIEW USES We are #UMNdriven to change the - - PowerPoint PPT Presentation
#UMN SOCIAL MEDIA OVERVIEW USES We are #UMNdriven to change the world. Important research news item here. #UMNdriven Why social media? REACH CONNECT INFORM LEARN Our audiences PROSPECTIVE STUDENTS CURRENT STUDENTS ALUMNI
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- We are #UMNdriven to
change the world.
- Important research news
item here. #UMNdriven
USES
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Why social media?
REACH CONNECT INFORM LEARN
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Our audiences
PROSPECTIVE STUDENTS CURRENT STUDENTS ALUMNI FACULTY & STAFF MINNESOTA PUBLIC
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SOCIAL MEDIA PUBLIC RELATIONS MARKETING
- Elevate the University’s
reputation
- Share stories of
innovation & discovery
- Highlight our student,
staff, and faculty heroes
- Generate interest in our
research, programs & people
- Gauge the public opinion
- Share timely & important
information
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#UMN Social Strategy
LISTEN PLAN REACT EVALUATE
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Social Listening
LISTEN
- What is being said about
you?
- Trends & current news
- Audience tone
- How do your competitors
use social media?
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Planning vs. Reacting
REACTIVE SHARING PLANNED CONTENT
- Timely
- Diverse
- Risk (the good kind)
- Steady flow of content
- Promotional
- Consistent
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Source: http://searchenginewatch.com/sew/how-to/2202307/social-media-roi-how-to-define-a-strategic-plan
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#UMN Social Strategy
EVALUATE
- What works and what doesn’t?
– Content – Visual aspects
- Engagement
– Month to month – Channel by channel – Special projects
- Conversion
– Website hits – Video views
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Creating Social Content
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Content
- How does this news affect our audience(s)?
- Who does this reach?
- What does this highlight?
– Our innovative people – Cutting edge research initiatives – Contribution to our local & global community – University pride
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Campus Collaboration is Key
- Showcase breadth & depth of the University
– Research – Academics – Accolades – Events
- Share timely news
- Planned content & partnerships
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Content
BALANCE PERSONALITY PROMOTION
- News
- Events
- Marketing content
- Warm & friendly
- Bold & daring
- Exciting & innovative
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Voice & Tone
ENGAGING INTRIGUING MOTIVATING BOLD DARING IMAGINITIVE
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Create Intrigue & Emotion
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Hashtags
- #UMNproud
- #UMNdriven
- #UMNresearch
Branded & Unique
- #TBT
- #MotivationMonday
- Connect to the topic
Existing Trends
#Be #Strategic #With #Hashtags
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Direct Engagement
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Integration
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QUESTIONS? Susan Garcia Hagen susanh@umn.edu
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Paid Social Campaigns
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Planning
- Reach
- Followers
- Engagement
- Traffic
IDENTIFY YOUR GOALS
- Location and demographics
- Behaviors and interests
- Overlapping followers
TARGET YOUR AUDIENCE
- Daily or total budget options
SET YOUR BUDGET
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Campaigns
- Existing post
- New content
- Special options
BUILD
- Channels
- A/B testing
- Reactive advertising
TEST
- Insights & analytics
EVALUATE