SLIDE 1 Track sponsored by
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Building Open Innovation Teams
Scott Emmons CTO Current Global
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Retail is not dying, but it is shape-shifting
SLIDE 5 "The way to get good ideas is to get lots of ideas and throw the bad ones away."
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Open innovation is the key!
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OPEN INNOVATION ALLOWS RETAILERS TO ACHIEVE RESULTS THAT PROPEL THEM FORWARD
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Open Innovation Rules And Regulations
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Let it go (fail fast), know when to move on
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Empower your store teams
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Experience and tech must work together to ensure retail remains human
SLIDE 12 “THE MORE PEOPLE GET DIGITALISED, THE MORE THEY WANT ONE-TO-ONE CONVERSATIONS, AND THE MORE THE PERSONAL TOUCH GETS VERY IMPORTANT.”
MATCHESFASHION.COM
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The secret sauce of innovation is cross-pollination
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Don’t use ROI as a club to kill innovation projects
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“Not everything that counts can be counted, and not everything that can be counted counts.” – William Bruce Cameron
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Think like your customer, not like your brand!
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Understand that relationships with startups have to be handled differently
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Avoid the one trick pony
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Tech is becoming an invisible, omnipresent layer in our lives. So it’s time to think customer-first.
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Store of the Future Customer of the Future
SLIDE 21 Track sponsored by