the state of light rail transit in america
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The State of Light Rail Transit in America 2018 APTA Rail Conference Presentation June 2018 Presentation Agenda Who are we : Imperial College/Railway & Transport Strategy Centre GOAL, the Benchmarking Group of North American


  1. The State of Light Rail Transit in America 2018 APTA Rail Conference Presentation June 2018

  2. Presentation Agenda  Who are we : • Imperial College/Railway & Transport Strategy Centre • GOAL, the Benchmarking Group of North American Light Rail Systems  An Overview of the Characteristics of Light Rail in North America  Impacts of Characteristics on Operational Performance CONFIDENTIAL 2

  3. Introduction to the Railway and Transport Strategy Centre

  4. International Benchmarking: Eight Public Transit Groups – Benefits Drive Continued Participation Imperial College London Railway and Transport Strategy Centre Community of Metros CoMET Founded 1994 Founded 1998 Founded 2004 Founded 2010 18 Members, 20 Members, 15 Members, 14 Members, including New including Rio, including Dublin, including York, London, Toronto, and Montreal, Paris, Munich, Tokyo, and Hong Kong Barcelona and Singapore and Sydney Railway International Mainline Rail Infrastructure Grp Founded 2011 Founded 2016 Founded 2016 Founded 2016 22 Members, 6 Members, with 4 members, 11 including Austin, Norway, Belgium, initially in Members Cleveland, and Netherlands, and Australia Rhode Island Australia CONFIDENTIAL 4

  5. Benchmarking is the Search for Best Practices That Lead to Superior Performance Benchmarking Is: Benchmarking Provides: A systematic process of continuously  Perspective through Data: measuring, comparing and understanding performance and changes in performance • How do we compare to our peers? • What are our strengths ? Of a diversity of key business processes • What are our weaknesses ? Against comparable peers • Quantitative Backing for “rules of thumb” To help the participants improve their performance  Best Practices through Discussion: • What are others doing to improve ? • What works /what doesn’t? • How to implement best practices . “Rarely is there a challenge that (Adapted from the definition by Lema and Price) someone else hasn’t faced…” CONFIDENTIAL 5

  6. GOAL Key Performance Indicator System Financial Growth & Learning F1 Total Operating Cost per Total Mile & Hour G1 Passenger Boardings, Car Miles & Hours (5-yr % change) (car/train) G2 Passengers per Revenue Mile & Hour (car & train) (F2 service operation, F3 maintenance, F4 admin) G3 Staff Training (by staff category) F5 Total Operating Cost per Passenger Boarding & Mile F6 Operating Cost Recovery Customer (fare & other commercial revenue per operating cost) C1 On-Time Performance (% of departures, 0 <> +5 min) F7 Revenue per Passenger Boarding & Mile (categories) C2 Headway Regularity (to come) F8 Investment Rate (5yr rolling avg per operating cost) C3 Delay Minutes (passenger & train) Safety & Security C4 Passenger Miles per Revenue Capacity Mile S1 Train Collisions per Train Mile & Hour (seat & planning) (preventable, non-preventable) C5 Capacity Miles per Route Mile S2 Staff Injuries per Staff Work Hours C6 Percent of Trips Operated S3 Staff Lost Time from Accidents per Staff Work Hours S4 Passenger Injuries per Boarding & Pax Mile Internal Processes S5 Incidences of Crime per Boarding P1 Peak Fleet Availability & Utilization (not used by cause) (including station & on-board) P2 Staff Productivity (train or car miles or hours / labor hr) S6 Signal Violations P3 Staff Absenteeism Rate (by staff category) S7 Derailments P4 Mean Distance Between Technical Failures (non revenue, revenue) P5 Mean Distance Between Incidents (>5 min delay) Environmental P6 Lost Vehicle Miles (internal & external causes) E1 Energy Consumption (Traction and Non-Traction) P7 Percent On-Time Pull-outs (% of departures, later than (per total car mile, pax mile, and capacity mile) 4:59) E2 CO2 Emissions per Total Car Mile & Pax Mile CONFIDENTIAL 6

  7. Introduction to GOAL

  8. GOAL: 11 Member Light Rail Systems Across North America – A Diverse Mixture of System Ages and Characteristics Edmonton Calgary Seattle Portland Buffalo Toronto Salt Lake City Virginia Beach San Diego Charlotte Dallas GOAL Light Rail Systems Other Light Rail/Streetcar Systems CONFIDENTIAL 8

  9. GOAL Covers Wide-Range of Light Rail Systems, from Smallest (Hampton Roads) to Largest Toronto Largely streetcar operations CONFIDENTIAL 9

  10. Benchmarking Methodology – Normalization Options Adjust for Different Contexts, Including ‘Extreme’ Data Differences Min Max Vehicle Total Ton 40 Tons 70 Tons Total Weight Miles Vehicle Layover & Capacity Total Revenue Miles Deadhead Vehicle Vehicle 11 percent 33 percent Revenue Percentage Hours Hours Vehicle Capacity Vehicle Miles Planning 181 People 104 People Revenue Capacity Vehicle Average Revenue Miles Commercial 7.6 MPH 22 MPH Vehicle Speed Hours Passenger Passenger Passenger 1.5 Miles 8 Miles Trip Length Boardings Miles Train 1 vehicle / 5 vehicles / Vehicle Train Train Vehicle Length 50 Feet 400 Feet Miles Miles Hours Hours CONFIDENTIAL 6

  11. Context - Ridership: Wide Range, but Normalization Allows for Direct Comparison of Different Sized Agencies Dallas/Seattle: Long trip lengths impact system/vehicle design Buffalo/Toronto, short trip lengths – closer to streetcar 11

  12. Example KPI – Boardings per Vehicle / Train Hour: Range of Density, with Typical Light Rail Train Equal to a Metro Car 207 Light rail boardings/ train hour similar to metro Community of Metros average (per car) of 209 boardings/ vehicle hour CoMET 86 Light rail boardings/ vehicle hour is higher than 30 bus boardings/ vehicle hour Avg: 207 Avg: 86 CONFIDENTIAL 12

  13. Context: Network by Type – Broad Comparability Across the Group with Primarily At-Grade Segregated Running 10.7 22.5 20.3 20.1 18.4 22.0 20.8 18.1 13.1 7.6 19.4 Average Speed XX.X CONFIDENTIAL 13

  14. KPI Example: Collisions per Revenue Train Miles – Impacts Safety, Vehicle Availability, Cost Large amount of Impacted by ROW Type, Number mixed running of Crossings Combines aspects of bus and Highest number of grade metro operations/benchmarking crossings in the group Lowest number of grade crossings in the group CONFIDENTIAL 14

  15. KPI Example: Fleet Required for Peak Service – Reflects Service Levels, Fleet Availability, Age International Expansion Community of Metros Metro Avg: 80% CoMET comes on-line 74% Retirement of older, less reliable fleet Additional Vehicles Purchased for Expansion CONFIDENTIAL 15

  16. KPI Example: Influence of Infrastructure Complexity on Maintenance Costs Large amount of underground running Large number of switches/special track-work Relatively simple at grade systems CONFIDENTIAL 16

  17. Examples of Benefits Identified Through Benchmarking  Member 1: Adjust supervision levels for LRV Operators • Used a small study that looked into supervision levels and practices across the group  Member 2: Increase funding/staffing for LRV maintenance • Use KPI data to understand how much comparable members spend on maintenance per vehicle, how many LRV mechanics per vehicle as well as mean- distance between failures  Member 3: Identify areas for operational focus • Use dashboards to understand relative performance among members on KPIs and areas of improvement CONFIDENTIAL 17

  18. Thank You! Any Questions? Colin Foley Senior Research Associate Light Rail Benchmarking (GOAL) Project Manager Email: colin.foley@imperial.ac.uk Alex Barron Mark Trompet Associate Director Associate Director Head of Metro and Light Rail Benchmarking Head of Bus Benchmarking Email: alexander.barron@imperial.ac.uk Email: m.trompet@imperial.ac.uk CONFIDENTIAL 18

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