The rise and decline of an open collaboration system: How - - PowerPoint PPT Presentation

the rise and decline of an open collaboration system
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The rise and decline of an open collaboration system: How - - PowerPoint PPT Presentation

The rise and decline of an open collaboration system: How Wikipedia's reaction to popularity is causing its decline ...and other SCIENCE with Aaron. whoami? whoami? Staff Researcher Working with Dario, Oliver & Fabrice on AFTv5


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The rise and decline of an

  • pen collaboration system:

How Wikipedia's reaction to popularity is causing its decline

...and other SCIENCE with Aaron.

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whoami?

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whoami?

  • Staff Researcher

○ Working with Dario, Oliver & Fabrice on AFTv5

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whoami?

  • Staff Researcher

○ Working with Dario, Oliver & Fabrice on AFTv5

  • PhD Candidate @ UMN

○ Live in the tundra* & telecommute

*Minnesota's mean temperature is similar to SF -- much larger standard deviation.

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whoami?

  • Staff Researcher

○ Working with Dario, Oliver & Fabrice on AFTv5

  • PhD Candidate @ UMN

○ Live in the tundra* & telecommute

  • WSOR intern lead last summer

*Minnesota's mean temperature is similar to SF -- much larger standard deviation.

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whoami?

  • Staff Researcher

○ Working with Dario, Oliver & Fabrice on AFTv5

  • PhD Candidate @ UMN

○ Live in the tundra* & telecommute

  • WSOR intern lead last summer
  • Wikipedian

○ Volunteer on Research:Committee ○ User scripts ○ Gnome

*Minnesota's mean temperature is similar to SF -- much larger standard deviation.

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Agenda

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Agenda

  • 1. Introduction
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Agenda

  • 1. Introduction
  • 2. Recent research (i.e. Rise & Decline)
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SLIDE 10

Agenda

  • 1. Introduction
  • 2. Recent research (i.e. Rise & Decline)
  • 3. Ongoing/future work
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Agenda

  • 1. Introduction
  • 2. Recent research (i.e. Rise & Decline)
  • 3. Ongoing/future work

Stop me if you have a quick question.

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Agenda

  • 1. Introduction
  • 2. Recent research (i.e. Rise & Decline)
  • 3. Ongoing/future work

Stop me if you have a quick question. Please wait on discussion.

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SCIENCE SCIENCE

SCIENCE

SCIENCE

SCIENCE

SCIENCE SCIENCE

W S O R

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WSOR11: Templates --> newcomers

  • R. S. Geiger, A. Halfaker, M. Pinchuk & S. Walling, Defense Mechanism or Socialization Tactic, Accepted to ICWSM'12
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WSOR2011: Reverts predict survival

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WSOR11: Confound

  • What if newcomers are getting worse?
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WSOR11: Confound

  • What if newcomers are getting worse?

○ Increased rejection ○ Decreased retention == good! ○ Warning templates == good!

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New results: The decline

  • What: Rejection of good newcomers
  • How: Tools (huggle) that facilitate rejection
  • Why: Policy/Guidelines calcified against

newcomer input

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New results: Rejection & retention

2100 newcomers from 2001-2011 Edit session = First editing experience Thanks:

  • Oliver Keyes
  • Maryana Pinchuk
  • Steven Walling
  • Stuart Geiger

Quality: 1. Vandals 2. Bad-faith 3. Good-faith 4. Golden

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New results: Rejection & retention

Rising rate of rejection Decreasing retention Consistent quality since 2006

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New results: Rejection & retention

Quality newcomers X Rejection = Decreased retention

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New results: Rejection & retention

Logistic regression model: What predicts survival?

  • Determines significance (i.e. non-random)
  • Compare the amount of effect
  • Controls for confounding factors
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New results: Rejection & retention

Logistic regression model: What predicts survival?

  • Determines significance (i.e. non-random)
  • Compare the amount of effect
  • Controls for confounding factors

Confounds:

  • editor quality
  • temporal effects
  • investment
  • rejection type (reverted, deleted)
  • sent a message (e.g. welcomed or

warned)

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New results: Rejection & retention

Logistic regression model: What predicts survival?

  • Determines significance (i.e. non-random)
  • Compare the amount of effect
  • Controls for confounding factors

Confounds:

  • editor quality
  • temporal effects
  • investment
  • rejection type (reverted, deleted)
  • sent a message (e.g. welcomed)

Rejection still a significant negative effect!

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New results: Wiki-Tools

  • Hypothesis: Quality control tools like huggle

are exacerbating the negative effect of rejection.

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New results: Wiki-Tools

Model: Significant, negative effect.

  • reverted (coef: -0.48, p=0.01)
  • reverted-with-tool (coef: -2.51, p=0.02)

5X MORE BAD*!

* Measured as a decrease in the log-odds of survival

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New results: Wiki-Tools

Model: Significant, negative effect.

  • reverted (coef: -0.48, p=0.01)
  • reverted-with-tool (coef: -2.51, p=0.02)

5.5X MORE BAD*!

* Measured as a decrease in the log-odds of survival

ON THE RISE!

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New results: Wiki-Tools

  • Are reverting tools like huggle part of the

problem?

Yes. Why?

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Bold -> Revert -> Discuss Cycle

Bold edit reverted? consensus? Discuss No Yes No Yes

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Bold -> Revert -> Discuss Cycle

Bold edit reverted? consensus? Discuss No Yes No Yes 1. Boldly make the edit you think is right. 2. If you get reverted, talk about it on the discussion page. 3. Form consensus and move on.

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Bold -> Revert -> Discuss Cycle

Bold edit reverted? consensus? Discuss No Yes No Yes 1. Boldly make the edit you think is right. 2. If you get reverted, talk about it on the discussion page. 3. Form consensus and move on.

  • Initiation: Reverted editor posts on talk

page

  • Reciprocation: Reverting editor

responds

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Bold -> Revert -> Discuss Cycle

Initiation Reciprocation

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New results: Wiki-Tools

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New results: Wiki-Tools

humans

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New results: Wiki-Tools

humans hugglers

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New results: Wiki-Tools

humans hugglers robots

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Notice: Someone you reverted wants to ask you why! Click here to tell them they're wrong.

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Why are conditions getting so bad for newbies?

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Why are conditions getting so bad for newbies?

  • Political economist Elinor Ostrom:

Rules must be...

  • a. well-matched to local circumstances
  • b. malleable by the governed individuals
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Why are conditions getting so bad for newbies?

  • Political economist Elinor Ostrom:

Rules must be...

  • a. well-matched to local circumstances
  • b. malleable by the governed individuals

Policies & Guidelines ~ Rules of governance Is it getting harder for newbies to affect them? And what about essays? (less formal norms)

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Model: Logistic regression What predicts rejection?

  • Contributions to essays reverted less overall
  • Contributing getting harder over time

○ Except for essays

  • Younger editors reverted more

○ Except for essays

All reported effects are statistically significant.

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Model: Logistic regression What predicts rejection?

  • Contributions to essays reverted less overall
  • Contributing getting harder over time

○ Except for essays

  • Younger editors reverted more

○ Except for essays

All reported effects are statistically significant.

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Summary!

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Summary!

  • Reverts scare away newbies

○ Good newbies are getting reverted more

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Summary!

  • Reverts scare away newbies

○ Good newbies are getting reverted more

  • Huggle reverts are worse

○ Tool users don't discuss their reverts

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Summary!

  • Reverts scare away newbies

○ Good newbies are getting reverted more

  • Huggle reverts are worse

○ Tool users don't discuss their reverts

  • Newbies can't affect the rules that govern

them

○ They seem to have turned to essays, but essays don't carry the same weight.

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So what?

  • Can't stop reverting bad edits - Quality
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So what?

  • Can't stop reverting bad edits - Quality
  • Can't stop using tools - Efficiency
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So what?

  • Can't stop reverting bad edits - Quality
  • Can't stop using tools - Efficiency
  • Can't open up policy - Consistency
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So what?

  • Can't stop reverting bad edits - Quality
  • Can't stop using tools - Efficiency
  • Can't open up policy - Consistency
  • HuggleSnuggle

○ If we know how to find bad new users, we know how to find the good ones too.

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Newbies

Huggle & Snuggle

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What's next?

  • Experimental interfaces

○ Wikignome [http://en.wikipedia.org/wiki/User:EpochFail/Wikignome/Sandbox] ○ Mr. Clean [http://en.wikipedia.org/wiki/User:EpochFail/MrClean/Sandbox]

  • Blurring the divide between reader and

editor

○ Readers have value (AFTv5) ■ Informs value of visual editor ○ Building tools for readers: ■ History - Reading list - Watchlist

  • Community health

○ Predict future declines ○ Survival models - Needs a visualization

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Thanks!

SCIENCE SCIENCE

SCIENCE

SCIENCE

SCIENCE

SCIENCE SCIENCE

Aaron Halfaker

aaron.halfaker@gmail.com User:EpochFail