The leading video entertainment platform in Africa Important - PowerPoint PPT Presentation

The leading video entertainment platform in Africa

Important information/forward-looking statements 2

1 Overview 2 Operational update 3 Financial update 4 Outlook 3

On track to deliver on FY20 commitments FY20 Commitments 1H FY20 Highlights Increased (90-day active) subscriber base by 1.2m YoY (7%) to 18.9m Drive subscriber growth YTD growth affected by normal seasonality and some country-specific factors 48% YoY growth in monthly active Connected Video (OTT) users Revenue up 4% YoY to R25.7bn; Trading profit up 22% YoY to R4.8bn Deliver solid financials Core headline earnings up 24% YoY to R1.9bn (+37% excluding PN minority impact) Free cash flow up 32% to R2.4bn Stepped up local content production hours by 12% YoY Invest more in local content Local content spend accounted for 43% of total GE content spend Local content library increased by 5% YTD (now exceeds 54 000 hours) Delivered further cost savings of R0.7bn Optimise cost base Improved operating leverage (growth in costs < revenue growth) Reduced losses in RoA by R0.7bn (R1.2bn organic) Phuthuma Nathi flip-up transaction completed (MCG now owns 76.4% of MCSA) Commenced share buy-back programme (R0.8bn for 1H FY20) Other Remain on track to declare dividend of R2.5bn for FY20 Note: Refer to Glossary of terms page for explanation of acronyms 4

Completed PN flip-up transaction Shareholding in MultiChoice SA (MCSA) after flip-up transaction Combined PN1 and PN2 into single PN entity - increased liquidity - cost savings - improved B-BBEE score 3.7m MCG shares issued to PN shareholders 76.4% 23.6% MCG’s shareholding in MCSA increased marginally - 75% direct holding in MCSA (unchanged) - 1.4% indirect holding through PN - effective holding in MCSA now 76.4% No change to B-BBEE credentials (MCG Level 2, MCSA Level 1) MultiChoice SA Offer closed on 28 October 2019 (1) 5 (1) Completion date for implementing scheme of arrangement to combine PN1 and PN2 into a single entity is 28 November 2019

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Ongoing investment in quality local and international content First local co-production Compelling sports offering Highlights over Launched sport on Showmax the past 6 months: Sports viewers benefit from Final season of Game of Thrones attracted record views AFCON and Rugby World Cup 36% increase in Critically acclaimed New GE channels launched Survivor SA ratings international content vs prior season THE RIVER THE HERD Record 240m votes cast for latest Nominated for International Winner of Seoul International Emmy for best telenovela, Drama award 2019 season on-sold to FranceTV New WWE pop-up channel 43% >54 000 1 900 SuperSport team invited to produce 20% of Rugby World Cup games Hours of local content Local content as % of GE Total hours in content library in Japan produced to date (1) content spend (1) 7 (1) Content production subject to seasonality, therefore these numbers are not an accurate reflection of run rate for full year FY20

SA: Focus on growth, retention & efficiencies to support margins Drive mass market growth Increase retention Maintain operational excellence • • • Sustained growth in mass segment Showed all 48 Rugby World Cup Cost savings from recent launch of - net additions 315k (1) YTD matches on Premium new HD decoder (30% lower cost) • and prior year launch of Explora 3A - Up-selling of Compact subscribers +9% HoH and +19% YoY PVR (15% lower cost) • drove growth in Compact Plus and Good traction in Access despite first • benefitted ARPU Improved operational efficiencies: price hike (+6%) since launch • - • 3 new channels to be launched in Discontinued Select and Healthy growth in Family bouquet November + retained A&E Lifetime Portuguesa bouquets (<0.5% of (+28%) as strong content offset and History channels at lower cost the overall SA base) impact of higher pricing (+6%) • - • Increased number of Explora PVRs Restructured customer care Strengthened distribution channel connected to the internet by 18% operations to a more flexible by renewing agreement with PEP YoY, driving better customer and cost-effective model (STBs and payments) experience and reduced churn (1) Based on 90-day active subscribers, defined as all subscribers that have an active primary/principal subscription within the 90 day period on or before reporting date 8

SA: Premium decline slowing, ongoing mass market growth Premium (2) Mid market (2) Subscriber base (m): 90-day active (1) Key ARPU drivers Mass market (2) +7% Price increases (3) Active days (4) Subscriber mix -3 8.2 FY18 FY19 FY20 7.6 291 288 19% 21% Premium 4.2% 2.7% 0.3% 1.6 -3% 35% 37% 1.6 Mid 5.8% 5.5% 3.6% 46% 42% Mass 0.9% 0.6% 5.2% 2.8 1H FY19 1H FY20 1H FY19 1H FY20 2.8 0% ARPU (5) (ZAR per month) 1H FY19 -3% 1H FY20 597 Mix shift to 581 mass market 3.8 19% 3.2 +2% -5% 301 295 308 292 +7% 88 82 1H FY19 1H FY20 (2) (2) (2) Mass market Mid market Premium Blended Premium (2) Mid market (2) Mass market (2) (1) Defined as all subscribers that have an active primary/principal subscription within the 90 day period on or before reporting date. Note: our primary metric for reporting subscribers has changed effective 1 April 2019 from active at the reporting date to 90-day active (2) Premium includes Premium and Compact Plus bouquets; mid market includes Compac t and Commercial bouquets and mass market includes Family , Access and Easyview bouquets (3) Price increases represent the weighted average increase per segment, based on the number of subscribers at the effective date of the increase (1 April of each year) (4) Active days considers all subscribers that were active at any point in the last 12 months, and measures the average number of days that the subscribers were active in the period out of the total days they could potentially have been active (5) ARPU calculated by dividing average monthly subscription fee revenue for the period by the average number of 90-day active subscribers at the beginning and at the end of the period 9

RoA: Focus on sales and local content to seize market opportunity Drive mass market Other operational Increase local content growth highlights investment • • • New initiatives to target remaining Strengthened local offering by adding New HD decoder ~30% cheaper • 16m addressable market (1) : relevant free to air channels (FTAs) Driving efficient customer services: - onto platform Expanded points of presence in - MyDStv and MyGOtv app now • under-served locations (e.g. added Signed first, exclusive local content in 7 markets, >1m downloads 300 points-of-sale in Nigeria YTD) payTV deal – Clouds Plus in Tanzania - ongoing roll-out of Whatsapp • - Introduced sales automation tool Launched new kids channel ( PBS Kids ) self-service (now in 5 markets) to optimise sales performance • • Leveraging existing content, e.g. Gained 20% more channel capacity - Adjusted commission structures to popular SA drama The River currently through upgraded DTT head-end support improved customer being customised for Kenya compression retention and drive up-selling (1) Based on 27m addressable market less 10.7m 90-day active subscribers 10

RoA: Macro challenges and country-specific issues impact overall growth Nigeria Kenya Zambia Zimbabwe Angola YTD 0% -4% +2% +4% -31% subscriber growth (1) • Big Brother Naija saw • Price down campaign • Maintained growth for • Introduced Familia • 150k subscribers (1) still record viewership already showing results most of the reporting bouquet active (320k 1H FY19) • 16% growth YoY in DTH • Put through 24% price period, despite - also supported Successes challenging Showmax and subscribers increase with limited environment MyDStv App uptake subscriber impact • Negative sentiment • Competitive pressure at • Power outages of >10 • Continued currency • General economic from xenophobia lower end of DTT hours per day impacted depreciation (34% YoY) collapse: • Liquidity constraints dampened Sept growth market ( GOtv Lite ) seasonal reconnections - hyperinflation Challenges • No price increase • Recovery plans in place (lost 13% active subs in - loss of liquidity (~USD42m trapped, but Sept) implemented and being rolled-out slowly extracting cash) - power outages • 24% fx depreciation YoY (1) Based on 90-day active subscribers reported as at FY19 (31 March 2019) vs the same metric as at 1H FY20 (30 September 2019), defined as all subscribers that have an active primary/principal subscription within the 90 day period on or before reporting date 11