Technology Services Indian Prairie School District 204 Adam Smeets, - - PowerPoint PPT Presentation

Business Plan PPT Template Slide.Deck

2 Indian Prairie School District 204

Adam Smeets, Chief Technology Officer

2018 SEPTEMBER 4

2017-2018 Annual Update

Technology Services

3

Agenda

Technology Services 2017-2018 Annual Update

2017-2018 Academic Year in Review

B

2018-2019 Priorities

C

Introductions and Philosophies

A

4

Extended Leadership Team

Technology Services 2017-2018 Annual Update

Management of computer and classroom technology operations, including the 1:1 Chromebook deployments and staff devices

Support Services

Brian Grinstead, Coordinator Betsy Reuhl, System Support Supervisor Mary Sawyers, System Engineering & Technology Supervisor

Office of the CTO Adam Smeets, Chief Technology Officer (as of July 1, 2018) Andrew Peterman, Assistant Director Anupama Naresh, Technology Procurement & Support Specialist Management Information Systems Brian Strobel, Coordinator Network, Server and Telecommunication Services Kent Vanderploeg, Coordinator

Management of District information systems including eSchool, data syncing for digital learning resources and collaboration with state reporting Management of the wireless network, wired network and internet/phone communications within the District.

Slide.Deck

5

2017 - 2018

Academic Year in Review

6

Areas of Emphasis from 17-18

2017 - 2018 Academic Year in Review

• 1:1 Chromebook Implementation for High Schools
• 1:1 Chromebook Elementary Pilot (Grades 2 - 5)
• Implementation Support for New Data Systems

(Power IEP, PushCoin, HR Time and Attendance)

• Data Integration Support for Digital Learning Tools
• Phase Three of Staff Laptops (Elementary School)
• Strategies to Address the Technology Gap
• Simplify Access to Digital Resources by Students/Staff
• Continued Infrastructure Growth & Refresh

7

1:1 Chromebook Implementation

2017 - 2018 Academic Year in Review

Student Device Ratio High School 3 :1 Middle School 4:1 Elementary School 5:1 Student Device Ratio High School 2.1 :1 Middle School 1:1 Elementary School 3.6:1 Student Device Ratio High School 1:1 Middle School 1:1 Elementary School 1.8:1 Student Device Ratio High School 1 :1 Middle School 1:1 Elementary (K-1)* 2.6:1 Elementary (2-5) 1:1

Fall 2014 Fall 2016 Fall 2017 Fall 2018

• Full Implementation at Middle

Schools

• Pilot 1:1 at 3 High Schools
• Full Implementation at High

Schools

• Pilot 1:1 at Elementary Schools
• Full Implementation for 2-5 at

Elementary Schools

• Pilot 1:1 at 3 Middle Schools

Chromebook Devices In Service

~1,300

Chromebook Devices In Service

~10,500

Chromebook Devices In Service

~19,000

Chromebook Devices In Service

~27,800

* Chromebook and laptop carts provide 1:1 for K-1

Slide.Deck

8

Device Environment

(As of June 30, 2018)

2017 - 2018 Academic Year in Review

• Evaluation and

assessment of 1:1 programs (staff and student) planned for AY 18 - 19.

• Staff 1:1 device

deployments are in year 4 of 3

• 1:1 device model will

be a key focus in the Technology Plan for staff and students

27,800 6,300

1,000

Chromebooks Laptops / Desktops iPads

Student Devices

3,700

200

Laptops / Desktops iPads

Staff Devices

These device counts include backup/loaner devices, as well as device carts.

Slide.Deck

9

Internet Communications

2017 - 2018 Academic Year in Review

• Internet service

contracts in place through December 2019 with options to increase bandwidth needs on-demand

• Similar for our Wide-

Area Network (WAN) connections; the connections between each of our sites)

• RFP planning is

underway for both internet and WAN connections

80 131 235 497 742 840 950 1,184 1,650 100 150 300 600 1,600 1,500 2,500 2,500 2,000

750 1,500 2,250 3,000

May 2009 May 2012 May 2013 May 2014 May 2015 May 2016 July 2016 July 2017 July 2018 Average Usage Capacity

Internet Utilization Versus Capacity

10

Technology Squads

2017 - 2018 Academic Year in Review

• Students provide in classroom/school

support for single-sign on, connecting to WiFi, educational apps, sound/headphone issues… etc.

• Evaluating expansion of technology

squads to elementary and high school (Internships, training, etc.)

• Exploring options for increased

integration and opportunities in Technology Services

Student presentation at ISTE 2018, highlighted by Dr. Sullivan

Slide.Deck

11

2018-2019 Priorities

Slide.Deck

12

Home Connectivity and Digital Divide

2018 - 2019 Priorities

Programs available to families that qualify for the free/reduced lunch program:

Comcast Internet Essentials (https://www.internetessentials.com)

• 15 Mbps, No Term Contract Internet
• Option to purchase a computer at reduced rates
• Access to hotspots with a number of sessions every 30 days

Access from AT&T (http://www.att.com/access)

• 3-10 Mbps, No Term Contract Internet
• Access to hotspots offered by AT&T

Naperville, Aurora, Bolingbrook and Plainfield Public Libraries provide free WiFi connectivity.

• Bolded libraries offer wireless hotspot loaner devices for home use.

Slide.Deck

13

Infrastructure and Cybersecurity

2018 - 2019 Priorities

Today…

• Wireless and wired network connectivity continues to increase

in demand

• Cybersecurity incidents are rising across K-12, with 356

incidents reported in public K-12 districts Next steps…

• Completed Google Audits and conducting on-going

assessments of our infrastructure and services

• Implementing best-practices and security guidance from the

National Institute of Standards and Technology, Homeland Security, State of Illinois and other agencies.

• IPSD has joined

Multi-State Information Sharing & Analysis Center (MS-ISAC) and Homeland Security reporting

• ~24,000 devices on
• ur wireless network

concurrently and daily

• Working on the TLE

(Trusted Learning Environment) Seal

K–12 Cyber Incident Map. Doug Levin - https://k12cybersecure.com/

Slide.Deck

14

Scorecarding and Operational Health

2018 - 2019 Priorities

Today…

• Emphasis on numbers and monitoring to assess the on-going

health of Technology Services and District technology

• Comparisons currently based on consumption

Next steps…

• Develop annual District technology scorecard based on

functional areas and service outcomes

• Data based on surveys, feedback and Committee evaluation

Example Scorecard from Loyola University Chicago https://www.luc.edu/media/lucedu/its/pdfs/govscorecards/fy16/ITS%20Scorecard%20FY16%20-%20Revisions%20-%20FINAL.pdf

Slide.Deck

15

Collaboration and Innovation

2018 - 2019 Priorities

Today…

• Technology Services currently utilizes a technology-focused

help desk software. Next steps…

• Collaboration with Curriculum and Instruction, Human

Resources and other teams to implement a Support @ IPSD service.

• Channel documentation, instructions and resources in a

shared location.

• Providing a “one-stop shop” for requesting support from the

District prevents bouncing and hunting/gathering.

Slide.Deck

16

Technology Awareness Education

2018 - 2019 Priorities

Today…

• Phishing emails are becoming increasingly aggressive and

difficult to determine legitimacy

• 356 cybersecurity incidents in K-12 public schools 91% of

post-mortem cyber attacks begin with an email Next steps…

• Increase awareness of emails originating outside of the

District with email notification header

• Add "Report Spam” button to IPSD computers
• Implement phishing and spam awareness campaigns -

emphasis on learning and not punitive in nature

Slide.Deck

17

18

Technology Plan

2018 - 2019 Priorities

Today…

• Focus on 1:1 initiatives, data integration,

reporting, and connectivity/access Next Steps…

• Provide strategic direction and implementation

roadmap for District technology initiatives

• Foundations in personalized student learning

and Future Ready Schools

• Five stage development which includes

collaboration with administrators, teachers, staff, students, parents and community members

https://futureready.org/about-the- effort/framework/

Slide.Deck

19

Office 365 and Communications

2018 - 2019 Priorities

26%

Daily Emails Blocked (Spam/Phishing)

173,500

Emails Per Day Handled by IPSD

Today…

• Multiple investments in spam and email defense countermeasures
• Email services hosted on-premise with on-going costs
• Microsoft services agreement includes email hosting, cloud storage

and meets archival requirements compliance

• ~$35,000 in costs for on-premise requirements to phase out

(not including hardware, maintenance, licensing, etc.)

Next steps…

• Pilot of Office 365 for email with 5% of population beginning in

December 2018, Fast Track funding discussions underway to augment pilot.

• Implementation recommendation for completion by Summer 2019

But we know…

• Calendaring and Google Drive are important to users and are

evaluating options in this space

Slide.Deck

20

Questions and Feedback