Social Security Scotland Rachael McKechnie EVH Conference 27 - - PowerPoint PPT Presentation

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Social Security Scotland Rachael McKechnie EVH Conference 27 - - PowerPoint PPT Presentation

Social Security Scotland Rachael McKechnie EVH Conference 27 October 2018 Dignity, fairness, respect. What Well Cover Whats changing What Were Seeking to Achieve Organisational Structure Local Delivery Whats


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Dignity, fairness, respect.

Social Security Scotland

Rachael McKechnie

EVH Conference 27 October 2018

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Dignity, fairness, respect.

What We’ll Cover

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  • What’s changing
  • What We’re Seeking to Achieve
  • Organisational Structure
  • Local Delivery
  • What’s Happening When
  • Next Steps for Social Security Scotland
  • Universal Credit Choices
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What Benefits Are Being Devolved?

For disabled people, carers and people who are ill

Attendance Allowance Carer’s Allowance Disability Living Allowance Personal Independence Payment Industrial Injuries Disablement Benefit Severe Disablement Allowance

For people needing help to pay for specific extra expenses

Cold Weather Payment Funeral Payment Sure Start Maternity Grant Winter Fuel Payment

For people needing additional help with housing costs

Discretionary Housing Payments

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Designing the System Our Clients Want

A friendly, helpful, knowledgeable service

POLITE, PROFESSIONAL AND FRIENDLY

A system which listens and responds advice on what you are entitled to Consistent accurate information Access to independent advice and support if needed CLEAR INFORMATION ON WHAT TO EXPECT AND WHEN

TRUST

Accessible language and terminology

A joined up approach

Choice of communication channels

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Social Security Scotland Act 2018

  • 8 principles
  • Charter
  • Legislative duties in relation to:
  • Benefit take up
  • Independent advice
  • Inclusive communications
  • Advocacy
  • Independent Scrutiny
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Dignity, fairness, respect.

Social Security Scotland

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  • Executive Agency
  • Employing 1,900 people when fully operational
  • Two administrative centres
  • Dundee Headquarters
  • Glasgow
  • Nationwide local presence being developed
  • Freephone number: 0800 182 2222
  • 8am to 6pm, Monday to Friday
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Dignity, fairness, respect.

Local Delivery Service

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  • Face to face support in offices, outreach centres or home visits
  • Co-located in accessible places where people currently visit
  • Importance of complementing local arrangements
  • Overarching partnership agreement signed with COSLA
  • Local advice agencies and services
  • Developing low level design of our service
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Timeline

Benefit Client Group Implementation Date

Carers Allowance Supplement Carers in receipt of Carer’s Allowance In delivery (first run September 2018) Best Start Grant People on low incomes and receiving certain qualifying benefits

  • Pregnancy and Baby

Payment by Christmas 2018

  • Early Years and School

Payment by Summer 2019

  • Best Start Foods by Summer

2019 Funeral Expense Assistance People on low incomes and receiving certain qualifying benefits By Summer 2019 Young Carer Grant Young people aged 16 to 17 (or 18 and still at school) who do at least 16 hours of caring a week. By Autumn 2019

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Next Steps

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  • Recruitment
  • Designing our local presence
  • Review and improve
  • Incremental delivery of new

benefits

  • Engage, engage, engage!
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Find out more about Scotland’s new social security powers:

www.gov.scot/policies/socialsecurity @ScotGovSocSec Contact: Rachael.McKechnie@socialsecurity.gov.scot 0300 244 1399

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Universal Credit Scottish choices

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Universal Credit – Scotland Act 2016

➢ Gives Scottish Ministers powers over to whom and when UC is paid ➢ Gives Scottish Ministers powers over support for costs of rented accommodation ➢ UC remains reserved to the UK Government, although the Scottish Government and DWP are working very closely together to ensure the UC Scottish choices are delivered effectively ➢ Sometimes known as the “Scottish Flexibilities”

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Universal Credit – Scotland Act 2016

➢ The Scottish Government’s priority has been to implement: ➢ payment of the housing costs element directly to landlords (social and private) ➢ more frequent payments to the claimant (twice monthly as

  • pposed to monthly)
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Universal Credit Scottish choices – Why?

➢ Aim to provide Scottish claimants with more choice in how they manage their UC account ➢ To make the changeover to the UC regime easier for individuals claiming UC in Scotland ➢ To protect tenancies and prevent homelessness ➢ To help with budgeting and reduce build-up of rent arrears

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Universal Credit Scottish choices – Where are we now?

➢ From 31 January this year, the choices were made available to everyone receiving Universal Credit in full service areas across Scotland ➢ Eligible people will be offered the Universal Credit Scottish choices through their Universal Credit online account ➢ Offered in the second assessment period; interaction with Alternative Payment Arrangements (APAs) ➢ Twice monthly payments and direct payment to landlords in practice ➢ The DWP deliver the Universal Credit Scottish choices on behalf of the Scottish Government

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Universal Credit Scottish choices – Where are we now?

➢ Awareness raising through leaflets, Scottish Government website and social media for Universal Credit clients; local authorities; landlords, third sector and others ➢ Over 2,500 people have taken up one or both of the choices ➢ Publish official statistics in the future ➢ Expect between 650,000 and 700,000 households to eligible for the Universal Credit Scottish choices by the end of the planned Universal Credit rollout by the UK Government in 2023 ➢ Evaluation

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Scottish Flexibilities – next steps

➢ Committed to deliver split payments between a couple – working with stakeholders and users to seek views on how it could work in practice ➢ Abolishing ‘bedroom tax’ at source through UC

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Scottish Flexibilities – Split Payments

➢ As part of the consultation on social security, 88% of people supported payments of UC to be split between members of a household ➢ The overarching aim of the split payments policy in Scotland is to provide an independent income to all UC claimants and to promote equality, dignity and respect in the social security system

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Scottish Flexibilities – Split Payments

➢ We have been engaging with a wide range of stakeholders and users to develop policy options for delivering split payments of the UC award ➢ So far, we have found that there is strong support for split payments, but views vary on how it might work in practice, for example, whether payments should be split 50/50 or based on individual circumstances ➢ We are in regular discussions with the DWP on the feasibility, operational and cost implications of delivering split payments in Scotland ➢ Announcement in due course on how and when split payments can be delivered

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Thank you Contact details

➢ Kyle Murray – Universal Credit Flexibilities – kyle.murray@gov.scot