Setting up a provider network in Dallas, TX. February 9 th , 2018 - - PowerPoint PPT Presentation

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Setting up a provider network in Dallas, TX. February 9 th , 2018 - - PowerPoint PPT Presentation

Oct 03, 2023 95 likes •311 views

Setting up a provider network in Dallas, TX. February 9 th , 2018 Alvin Chitena Factors to consider. Cost. User Experience. Balancing Cost and User Experience. Average Cost per Event Event type distribution Door Unlock Flat tire

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SLIDE 1

Setting up a provider network in Dallas, TX.

February 9th, 2018

Alvin Chitena

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SLIDE 2

Factors to consider.

  • Cost.
  • User Experience.
  • Balancing Cost and User Experience.
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SLIDE 3

Average Cost per Event

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SLIDE 4

Event type distribution

Tow Jump Start Flat tire Door Unlock

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Event type distribution

Tow

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SLIDE 6

Event type distribution

Tow

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SLIDE 7

Event frequency vs Base Cost Scatter Plot

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SLIDE 8

Event frequency vs Base Cost Scatter Plot

% of Total number of events % of Total Base cost of events y-axis x-axis =

Cost efficiency ratio

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SLIDE 9

Event frequency vs Base Cost Scatter Plot

1.53 1.50 1.45 1.39 1.27

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SLIDE 10

Event frequency vs Base Cost Scatter Plot

1.53 1.50 1.45 1.39 1.27

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SLIDE 11

Event frequency vs Base Cost Scatter Plot

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SLIDE 12

Event frequency vs Base Cost Scatter Plot

1.49 1.47 1.47 1.34 1.27

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SLIDE 13

Average Cost per Event

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Recommendations to lower costs.

  • Network: Mimic Miami’s structure
  • ~ 85% providers should be cost efficient PAs.
  • As many tows as possible should be given to PAs.
  • Miami also has relatively cost efficient PA01s and PA2s. The

competition likely pushed PAs to be more cost efficient. Decrease D providers and increase PA01 and PA2s to drive up PA tow cost efficiency.

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SLIDE 15

User Experience

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SLIDE 16
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Recommendations to improve user experience.

  • User experience does not vary much in the different

markets.

  • This means that we can minimize cost and not expect a significant

change in user experience.

  • In fact, increasing the number of PAs will benefit both bottom lines

because PAs are cost efficient and they get the best reviews of any providers.

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SLIDE 19

Dallas, TX?

  • GDP
  • Population
  • Market size
  • Minimum wage
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